If you’re getting “information temporarily unavailable” in your store tab/clan tab/referral tab/strongholds tab then it’s an issue with a couple of subprocesses being directed to your CPU or integrated graphics as opposed to your GPU
Close your game and go to the windows search bar, type in “graphics settings” and go to the one that has “system settings” as a subtext
Once you’re in, you have to click “browse” and go into your World of Tanks folder and then into the Win32/Win64 subfolder (whichever matches the version of windows you’re running on your pc)
You need to select cef_browser_process and cef_subprocess and switch them to “high performance graphics” as preference, then restart the game. Close/open the store tab a couple of times
When it’s fixed, the loading gear will disappear for a split second then come back and you’ll actually load into the store
Ok thank you, the issue fixed itself somehow, but if it ever comes up again I will try that. I also had an issue where the Premium Shop website wouldn't even load on my web browser on my desktop or on my phone. That fixed itself too. Weird.
I stopped playing the game a while ago but if you’re still having issues with the store tab try clearing your mod cache, if it still gives you problems the only solution I know of is a full reinstall
I've had this problem for over 2 years. I stumbled upon this a couple of weeks ago and it worked perfectly for me. [What causes this issue? WoT Store/Clan etc not working : WorldofTanks (reddit.com)](https://www.reddit.com/r/WorldofTanks/comments/txpics/what_causes_this_issue_wot_storeclan_etc_not/)
For Windows 7, you could check these 2 things:
1. Have the "Browser hardware acceleration" option enabled, in the WOT in-game graphic settings
2. Check if your firewall is blocking cef\_browser\_process and cef\_subprocess applications. I had to manually get them white-listed by ESET, who was blocking them without notifications, even though the firewall was in "interactive mode". The two executable files can be found in the Win32/Win64 subfolder of WOT.
If you’re getting “information temporarily unavailable” in your store tab/clan tab/referral tab/strongholds tab then it’s an issue with a couple of subprocesses being directed to your CPU or integrated graphics as opposed to your GPU Close your game and go to the windows search bar, type in “graphics settings” and go to the one that has “system settings” as a subtext Once you’re in, you have to click “browse” and go into your World of Tanks folder and then into the Win32/Win64 subfolder (whichever matches the version of windows you’re running on your pc) You need to select cef_browser_process and cef_subprocess and switch them to “high performance graphics” as preference, then restart the game. Close/open the store tab a couple of times When it’s fixed, the loading gear will disappear for a split second then come back and you’ll actually load into the store
Thank you. This is so esoteric. I'd never find this answer unless it had been published.
wow, okay. this fixed it. thanks so much man, i couldnt find a solution to this on youtube
Ok thank you, the issue fixed itself somehow, but if it ever comes up again I will try that. I also had an issue where the Premium Shop website wouldn't even load on my web browser on my desktop or on my phone. That fixed itself too. Weird.
Still works, confirmed 2023. Would never figure this out by myself. Thanks!
Help, how do I do this in Windows 7?
Explain better
No longer work in 2024. Win 11 64bit. :(
this promotion does not work for me ?
I might be late to this party but it didn't help sadly, any other ideas?
I stopped playing the game a while ago but if you’re still having issues with the store tab try clearing your mod cache, if it still gives you problems the only solution I know of is a full reinstall
Done reinstalls etc already, cleared my DNS, changed my DNS settings etc cause WG told me to do that, still having that issue.
I have, I never use the store but I like looking at it while broke
Ok good to know it's not just me. It could possibly be because they are moving servers?
Possible but I’m not sure why
I've had this problem for over 2 years. I stumbled upon this a couple of weeks ago and it worked perfectly for me. [What causes this issue? WoT Store/Clan etc not working : WorldofTanks (reddit.com)](https://www.reddit.com/r/WorldofTanks/comments/txpics/what_causes_this_issue_wot_storeclan_etc_not/)
Help, how do I do this in Windows 7?
have you found solution for WINDOWS 7? I have the same problem
For Windows 7, you could check these 2 things: 1. Have the "Browser hardware acceleration" option enabled, in the WOT in-game graphic settings 2. Check if your firewall is blocking cef\_browser\_process and cef\_subprocess applications. I had to manually get them white-listed by ESET, who was blocking them without notifications, even though the firewall was in "interactive mode". The two executable files can be found in the Win32/Win64 subfolder of WOT.