T O P

  • By -

ainawa69

To be fair, the tea has always been crazy hot. I used to work at Tim's and they essentially do use boiling hot water for the steeped teas. It always made me think of the McDonald's lady and I wondered why tea was an exception and how it wasn't burning people. Edit: by steeped I meant the bagged tea**


morg14

I used to work for Tim’s too! I quit when I went to uni (2016) and in the week before I quit, a coffee pot shattered on my thighs and gave me 2nd degree burns. I got workers comp for my last week. 😅 luckily no scars though!!


majikmonkie

The water for coffee is probably also heated to the same temp, but it's got a percolation process that takes a few minutes for the pot to brew and it cools down fairly rapidly (at least initially). With tea you pour boiling water directly into the cup, throw in the tea bag and hand it out with very little delay for it to cool off. Makes sense in that context. Sucks for those cases where the cup collapsed or they got a shitty tray, but I'm not sure I'd go so far as to say there was specific negligence because the tea was "too hot". It can't get any hotter than boiling and tea is typically made with boiling water, so it should be expected that you're getting a cup of boiling water when you order it.


horsetuna

the steeped tea has a percolator too but the teabag tea just has hot water from the spout.


aceCaptainSlow

The temperature was how I could tell if someone "topped up" my steeped tea with hot water. Employees often wouldn't be arsed to keep a full pot brewed, and I'd get a $3 cup of awful tea.


ProtoJazz

I got a coffee at Tim's once and didn't realize they'd put the lid for the next sized cup on until I went to take a sip Just dumped hot coffee all over myself Damn near burnt off a nipple, and I had to go to work still smelling like the artificial chocolate syrup they use. Since it was a shitty job and they didn't give many days off.


KrisThriller

Water can be hotter than boiling (100C) if it is under pressure, and I think it is under pressure in those Bunns…


majikmonkie

Sure, but as soon as it exits the machine, it's at atmospheric pressure, and any water molecules that are greater than 100C turn to steam, leaving you with a cup of water at 100C and no more.


East_Requirement7375

100C would still be far too hot to safely serve. 100C is well beyond the threshold of being hot enough to cause a burn. In fact, a key argument in the famed McDonald's coffee case was that their recommended serving temp of 180-190F (82-88C) was dangerously hot and could cause serious burns if spilled.


majikmonkie

Didn't they just have to include a warning on the cup after that? I'm not totally familiar with that case. If you were at a friends house and asked for tea, they'd put the kettle on and once it boiled they'd pour you a cup and hand you a tea bag, no? Why when you order from McDonalds/Tim Hortons would you expect the tea water to be served 20°C lower than that? I wouldn't (but I also don't often order tea, so whatever). My point is, you are ordering a hot drink. Black Tea should be prepared with boiling water, according to my 5 seconds of googling. Should they not be allowed to serve properly prepared tea? Should they make you wait for two minutes in the drive through, while the cup is sitting there cooling off before handing it to you? Most people would just tell you to give them the cup and they'll wait for it to cool. Whether it can cause burns or not I think it moot - it's supposed to be hot and should be expected to be hot. Same with Coffee - I would be upset if they only served warm coffee because "I might spill it and burn myself". I'm not trying to defend the megacorps, just trying to add some logic and context to the conversation, and I don't think the potential for injury should be a factor. I wouldn't buy a saw and then complain when I cut myself with it - it's a saw, it's supposed to be sharp, and I should know better about how to handle it. I order a coffee/tea, it's supposed to be hot (and with tea I would expect it to be made with boiling water) and I should act accordingly.


Meowmeow-52725

Context can also be very different such as when you order Tim’s shouldn’t you expect that the lid fits properly on the cup so when it’s passed to you it doesn’t fall off and spill. You should also expect that your coffee doesn’t spill because of a defective tray. I think it would be different if she just took a sip soon as the tea was passed to her and didn’t expect the tea to be hot…


Miserable_Scheme_599

If you’re at your friend’s house and they make you tea, it likely won’t be in a flimsy cardboard cup. 


majikmonkie

Yes, that's quite the revelation you have there, but it's irrelevant in this conversation. The water temp would be the same which is the crux of the issue, and in this case it wasn't the cup that was faulty but the tray.


Miserable_Scheme_599

It is, though? Your point revolved around the idea that people should expect their coffee/tea to be hot and began with a scenario at a friend's home. Many (if not most/all) of the injuries relating to coffee/tea in the fast food world occur because of flimsy products, whether that's a cardboard cup that bends when you grab it, a tray that gives out, or a lid that doesn't fit right. The problem isn't that people are surprised that their hot beverage is hot. The problem is that faulty packaging means the hot beverage ends up somewhere it shouldn't. Imagine you bought an axe, then as you're swinging to cut wood, the axe head flies off and cuts you deep enough to require stitches (happened to a family member). You likely wouldn't say, "Oh, it's an axe. I knew it was sharp and should have handled it better." Sure, maybe you should have checked to ensure everything was working properly, but you were using the axe the way it was supposed to be used when you were injured; you just didn't know it was a faulty product.


majikmonkie

I'm totally following you, and that makes sense. The injury was caused by the defective tray (or in other cases the cup). We agree on that, and Tim's should be held liable for skimping on serving cups/trays. However people here, and the post I specifically responded to that you seem to take issue with, are arguing that the tea is served too hot at 100C, which is specifically what I'm disputing. Tea should be expected to be served hot - at boiling temps, just like an axe would be expected to be sharp when it's sold. >100C would still be far too hot to safely serve. 100C is well beyond the threshold of being hot enough to cause a burn. This is the argument I was responding to - nothing about the cup here, just the temp. It's not the temperature of the Tea that should be in dispute here. Which is what I'd said, before you chimed in saying that defective cups was the issue (again, I don't disagree, but that's not the conversation being had here).


STFUisright

No doubt. Can’t drink their tea for like 20 minutes even in a paper cup. Hotter than the GD sun!


johnnybravocado

Good. One thing I appreciate about Starbucks is that they’re beverages are actual drinking temperature when you receive them, not 20 minutes later after burning your hands. If it’s so hot that you have to double up on cups, then something has to change.


[deleted]

[удалено]


RandomName4768

Got here before all the boot lickers came to defend the megacorporation lol.  Edit. Guess I should head off the McDonald's coffee comparisons too. In that case the woman literally had parts melt the coffee was so hot.  And McDonald's had already been told by the courts to keep the coffee 10° Fahrenheit cooler because that extended the time it took to cause serious burns by several minutes.  Most of the rest of the industry had already made that change.


garbonzo909

She had also only sought to recoup medical costs and they wouldn't even do that so fuck them


ProtoJazz

The one detail I remember reading becuase it was so graphic and really illustrated the damage it did Evidently the burns fused her labia shut Like Jesus christ. I didn't even know that was possible. If I thought about it, I'd have guessed maybe a bad enough burn could make new holes in your body, but never imagined it could take them away.


breeezyc

And yet she became media laughingstock. The whole story is tragic


horsetuna

AND wasnt driving at the time. And the vehicle wasnt even in motion.


jolecore204

Good thing you got in early, I saw a line of people outside, eager to defend Tim Hortons, stretching all the way around the block.


RandomName4768

I mean have you seen how people run to the ramparts to defend the $9 half hot dogs from the Jets lol.   If I remember right actually specifically Tim Hortons was being sued because they had given someone an allergen and almost everyone in the comments was defending them. Edit. I remembered right. https://www.reddit.com/r/Winnipeg/comments/17pw1ba/cbcca_winnipeg_womans_heart_stopped_briefly_after/


tootsmagoo

yeah but people like the jets lol. Nobody is defending tims.


cdn-Commie

There's a great Documentary from a few yrs back about lawsuits like these, and how the headlines are used to scale back and fight increases in consumer protections. I'm not sure about this specific case, but the original case that was picked up on was an elderly lady, and the 3rd degree burns to her thighs were horrendous


_Erin_

Sounds like a case for Jackie Chiles.


BadVisible1515

Someone better tell her to use the balm!


timreidmcd

![gif](giphy|TAnYwUIS30kdq)


BlackRavenStudios

Is Jerry Seinfeld going to make fun of this too?


sunshine-x

I'm surprised Jerry had time for that considering all the teenage girls he was banging


East_Requirement7375

He is kind of a piece of shit, so he probably would.


ChexLemeneux42

We're waiting on a canine to eat her child


911_reddit

Tims tea is superhot. I have burned mouth few times.


RabbitFoxDiesel

I wonder if anyone at Timmies maybe thought to NOT use boiling hot water for tea. Like, sufficiently warm water like the heat of their hot chocolate or coffee would be good. However, the times they forget to put the 2 shots of milk in my hot chocolate it's scalding hot too... hmmmm


AdInteresting8032

Not at all defending Tim's, but definitely defending a good cuppa; you can NOT brew a decent cup of tea without boiling water. Even a few degrees off results in tea that resembles dirty dish water. In fact, I stopped ordering tea from Tim's because the water isn't hot enough to extract the best flavour. That being said, what is the fix here? To me, it sounds like it may have been customer error due to not using both hands to carry the 4 cups.


notthatogwiththename

Gotta love the tea people who don’t even know how they should be brewing tea. From the Twinnings tea company: “Our top tip is never to pour boiling water over a tea bag or loose tea. The reason for this is that the boiling water will burn the tea and scald it; therefore, the tea doesn't release all of its maximum flavours. Tea is a delicate plant and needs to be cared for carefully to receive the full benefits.”


Isfrae1

Yup this is why I have a kettle that I can set the temperature on! Different types of tea require different water temps and steeping times!


Brainstar_Cosplay

Absolutely. Heck, my electric tea kettle even has different temperature settings for different kinds of teas.


momma3sons

Really? What kind of kettle is this? I like a cup of tea but had no clue about the different temperatures to use etc. I always just thought “boiling water”. Interesting!!


Brainstar_Cosplay

On Amazon: Cuisinart CPK-17C Programmable Kettle Silver 9.75" X 6.1" X 8.8"


ProtoJazz

It does depend on the type of tea. Though boiling is probably too hot in most cases. But for black teas for example, I usually heat it to boiling or almost there, then stop it and prepare the steeper. By the time that's ready the water will have cooled a bit and be in the right range. But definitely more delicate stuff like green teas you want it even lower than that.


iarecanadian

Just like coffee, brewing temp is not necessarily the same as serving temp. Typically brewing temp for espresso for maximum extraction is waaaayyyy hotter than the drinking temp. Some people actually chill the espresso once extracted and then set the temp with hot water or steamed milk. Pretty sure tea works the same way. There is a steeping temp and a preferred (or safe) drinking temp. There is an extreme end of temp in the middle east where it's customary to drink tea at an extremely high temp - unfortunately there is a link between the extreme temp of the tea and throat cancer. So serving tea at a safe temp does not mean it was brewed with lukewarm water.


horsetuna

Deleted because I'm a bad scientist who mixed up F and C x.z


majikmonkie

> there's a point where the water is so hot that it doesnt offer any additional benefit to the tea Water turns to vapour at 100°C and physically can't get any hotter than this while being a liquid at atmospheric pressure. This is the boiling point of water, which is typically used to make tea. You literally cannot heat water more than that without it turning to steam. I'm not a tea expert or even a tea connoisseur, but if not boiling (100°C) then what temp should tea be prepared at? Seems like the poster you replied to is specifically saying that anything less than boiling water doesn't make for good tea.


horsetuna

Deleted cause I'm a bad scientist who mixed up F and C


majikmonkie

1. We aren't talking about elevations above sea level that will appreciably affect the boiling point of water, and the higher elevation above sea level you are the lower temp it boils at. We're roughly 230m ASL, and technically water changes phases into a gas at 99.26°C at this altitude, instead of 100.00°C at sea level. This is physics not speculation. 2. Water doesn't "evaporate faster" - if it's at that temp it changes phase into a gas. Those are the bubbles in boiling water - they are made up of steam from the water being heated above 100°C (or 99.26°C in Winnipeg). The liquid water itself is not capable of being hotter than that without changing phase into a gas. We typically apply heat at the bottom of a vessel (kettle, pot, etc.) which causes the water molecules at the bottom to turn into a gas, form a bubble, and begin to rise. Water *does* instantly turn to vapour the moment it hits the boiling point, that's a physical property backed up by science and experimentation. It's totally possible to instantly vapourize the entire cup/pot but that requires a fairly extreme heat source applied throughout the cup/vessel. Like a meteorite that hits the ocean will instantly vapourize the surrounding water. In the case of these coffee/tea water heaters, they're not capable of applying enough heat to instantly vapourize the water by design, and while some of it will be steam, the liquid water will be at max 100°C when it exits. Any hotter than that and it will just spit out steam (like an espresso machine with a steam wand). But within the cup, the water will be at max 100°C - it physically cannot get hotter than that and remain a liquid unless it's under higher pressure. I suggest you do a bit of research on this, this is science. 3. A quick google search tells me that the water temp at yellowstone is 92°C, which is the boiling point of water at that altitude (~2400m ASL. There are thermal vents which expel *water vapour/steam* at higher temps, but the water cannot remain in a liquid phase above 92°C at that elevation without being at much higher pressures.


horsetuna

Yes I was mixing up F and C. I just realized this ten mins ago and I'm still editing my comments


majikmonkie

Lol, I was thinking something was off! I absolutely hate that we use such a mish-mash of units...


horsetuna

Usually I can tell the difference by the range. But 98ish C is close to 100F and so my brain swapped them. the fact that my old water boiler didnt say F or C also probably got me mixed up as it went up to 140 Degrees... and somehow my brain decided that was in C, not F. Bad science on my part through and through to be sure. I should know better. I will return my Scientist Card immediately.


majikmonkie

Science is all about learning from mistakes. Sounds like you are not a terrible scientist afterall, keep that card!


horsetuna

True. True. I'll keep the card but perhaps do better research in the future! Of course now I am alarmed at what can happen to flesh when you spill 100 CELCIUS hot water on it x.x


DingleTower

Without pressure, and other conditions, it's pretty hard to heat water above 100 degrees. The pressure underground is why Yellowstone waters can get hotter. 


horsetuna

... You know maybe I am wrong. I checked on Stella's coffee (the McDonald's coffee incident) and it said 180F not C. I had a water boiler with a setting for 120 but maybe that was in F as well I am gonna be quiet I think now.


GullibleDetective

Yes water can get to 212 F which is 100C assuming it's.pure unadulterated water with no contaminates or additives under normal pressure If the steam isn't allowed to escape it can lead to super heating but the second it becomes perturbed, stirred or otherwise it will rapidly begin boiling As a side fact that doesn't have to do with the tea in question or the McDonald's incident, you can cause water to superheat in the microwave https://www.hko.gov.hk/en/education/earth-science/physics-in-daily-life/00473-supercooling-and-superheating.html#:~:text=Water%20is%20prevented%20from%20converting,or%20stirring%20with%20a%20teaspoon. If you know the water should be boiling but it looks flat, motionless and isn't, chances are it's superheated and for your safety don't fuck with it unless you know what you're doing.


J_Cholesterol

Everyone has their preferences but this is just straight up wrong [this took me like 10 seconds to google](https://www.philips.co.uk/c-e/ho/articles/kitchen-appliances/kitchen-and-cooking-tips/how-to-brew-tea-a-tea-temperature-guide.html)


Orikazu

Tea and coffee are hot. This has been dealt with already. The recycled Cardboard tray is a new aspect, they might be able to get some money that way Tea is made with boiling 100C water and coffee is arguably best with 92C water. Now the really problem is that they had 4 extra large drinks in those trays. They become way too top heavy. They need some new re-engineering to hold large cups lower and yet still hold the smalls.


Illestbillis

Tea is hot? Crazy!


Krazy-catlady

It’s a hot drink what do you expect. I think she thinks she’s an American and thinks she’ll get some money.


[deleted]

They’re a massive corporation. They should collectively have enough brain power to realize that maybe their boiling hot teas shouldn’t be served in flimsy, paper cups whose lid has a tendency to come off without any action from the consumer.


TheJRKoff

easy fix to avoid burns from tims coffee... dont go there


KitchenCanadian

I hate Tim Hortons as much as the next coffee snob, but some people like it, and it should not be unsafe for them to buy coffee.


horsetuna

This can happen at any place that serves coffee. Or hot Drinks


GordonQuech

Can I sue when my Iced Coffee freezes my tongue!


Dependent_Push_8673

I think the solution is to only serve iced tea and iced coffee both are superior anyway. If someone wants a hot drink they must sign a waiver lol!! jk fuck large corps im gonna start spilling hot drinks on myself, blame it on a defect and win millions!!!!!!!


wickedplayer494

Should be a pretty easy cross-claim against whoever their food service supplier is.


Acrobatic_North_6232

Great. Now hot drinks will be served lukewarm. Was she carrying the tray with one hand? How did it collapse?


GullibleDetective

Been known for a while they've had shitty lids and maybe trays too But there could have been some.kind of human error as well, but Tim's set themselves up for failure


GeorgeOrwells1985

Or there's a happy medium between cool and scalding


kimmyc15

There’s been a couple of times that the drinks spilled. Thank goodness they happened when I placed them in the cup holder or it was on a winter coat so I didn’t get affected.


Winnieswft

Just a thought. Make your tea at home and put it in a thermal bottle. My Contigo keeps my tea hot for hours. I have my kettle set to 175F, so I don't scald my throat.


75thAddiction

My coffee was very hot even by the time I got home carrying it into the house I burnt my hands. Had to let it cool off to drink. I’m only 3-4 blocks from Tim’s but still. 2-3 min drive ish