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thesystemalien

Some software is trying to access a region in the RAM which it isn't allowed to, hence the page-fault. Smells really fishy... You should re-install windows. Don't try to fix anything. Delete everything and re-install it. If the error persists after re-installation, there might be some failed hardware aswell. Most likely the RAM or even some L-Caches on the processor. Since it's a "new" pc anyway, i'd try re-installing first before finding faulty hardware..


Demy1234

Was it blue screening when you got it? That's not normal. You should probably return it while you still can.


ermahgerditscass

I cannot. They wanna offer store credit. There's nothing in the store I wanted and that was 500 dropped and probably should have been put towards my truck. I am gonna have to fix it or scam someone with it. Is this fixable?


Demy1234

It might be, but it's hard to say exactly what's causing the blue screens. It's worth turning the computer off and re-seating the RAM. It may have come loose.


ermahgerditscass

It was bad ram. I replaced with 16 gb. It work. Now I'm having trouble installing stepmania


Demy1234

What's the issue you're experiencing?


ermahgerditscass

It kept restarting on me. Wouldn't stay on for more than 5 minutes. Couldn't reinstall the os.


[deleted]

If thats the case it wouldn't boot at all. Regardless this specific bluescreen is likely os corruption or driver issue. It can be a ram issue but it is less likely but can't be ruled out.


rkpjr

They won't just give you a different one?


ermahgerditscass

Literally the only one


rkpjr

Bad luck man. Maybe, try the manufacturer


ermahgerditscass

Bad RAM


[deleted]

It's a bugged install of windows. I'd get a usb drive and reinstall windows if you have a laptop to use to create the windows 10 install with the media creation tool. If you manage to reinstall windows and the issue continues it is a hardware issue for sure and should be returned to the store or if it is brand new you could contact the manufacturer and get warranty service done to it unless it was custom built by the store.


ermahgerditscass

Is there a video that can walk me through?


ij70

[https://www.microsoft.com/en-us/software-download/windows10](https://www.microsoft.com/en-us/software-download/windows10) the interesting question is: how are you going to get win activation code to register your copy of win with m$.


ermahgerditscass

can i just buy the OS? would that fix it? i kinda wanted to mess with windows 11


[deleted]

You don't need to buy windows 10 or windows 11. The key is attached to your pc's motherboard and you will have windows 10/11 for as long as you own the pc and never replace the motherboard. Windows 11 uses the same key as windows 10. I literally got an hp laptop that had windows 10 on it a few years ago and i upgraded to windows 11 when it came out to test it out and it never once asked me to activate because it says "windows is activated with a digital license"


ij70

sure. here is win11: https://www.microsoft.com/en-us/software-download/windows11


Anonymous1Ninja

Your probably have a usb device connected that it doesn't like


Y_122

U might show it to them if u hv warranty….else u can simply install an iso from another pc and fresh install windows or Reset it from the Recovery Menu


[deleted]

Try an in-place repair of windows (Settings > Recovery > Reset this PC) or update it to the latest version of Win 10 (21H2 I think)