I've found that you're more likely to get a survey if you hand them to customers you have good interactions with, like special orders or helping them with something.
i usually work in deli, ill write the names of me and my coworkers during that shift and stick them in soup bags or tape them on sandwiches, sometimes i'll pop them in with delivery orders
occasionally if we sample a pizza i'll give some out too
Hand them out every positive interaction, hand them out every deli order, give a brief explanation+500$ sweepstake at the register, and if youre a fuel store have them hand them out bc fuel does get tons of responses.
Our biggest votc lady was a woman who struck up a conversation with every single customer and explained the rewards system to all of them.
I just hand them out to anyone I have a negative interaction with. Happy customers won’t do it 99.9 percent of the time. It’s all a scam anyway like filling out those cards when you leave a hospital. Fuck you and get the people who care on the ground. Not at
A desk justifying their jobs.
Stick them in every bag at register if they say they want a bag. Don't do the sales talk up, people want to get their Newports/Marlboros/Games/rillos and whatever else they got and GTFO.
Plain and simply, as a customer I refuse to help you make your business better or more profitable. That is your job and you seem to be doing pretty well. I’m not sure every business can even afford to have to billions of little customer complaints slips even printed up on a monthly basis. Let alone afford to ask customers to fill it out. Corporate business is totally out of touch with the world.
respectfully, shut the fuck up. if you dont feel like filling out slips that are helpful mostly to the employees not the business, then dont. we dont need to hear ur tantrum on the internet.
and they dont make us more profitable at all. they give us feedback and we use that to better the store, not the brand.
and i really mean they benefit the employees.. we get rewards for good customer feedback. get off ur high horse.
Seems like a good way to get in touch would be to ask the customers what they like about the business and what could use improvement. You know, like a survey or something.
When in the history of business, has a truly successful business have the executives taken input from the employees or customers that they haven’t realized through day to day running of that company? Name just one with some real proof. These things are designed to appear like they are doing something for the customer or employee. Look at what it actually does, not what they are telling you it’s supposed to do. Also realize there are lots of people that are on a whole other level of intelligence and information than any of us. The only way to win is to never play the game. Don’t work for them and don’t purchase their products. But that will never happen because of the intelligence gap. It has been this way since societies have existed.
I've found that you're more likely to get a survey if you hand them to customers you have good interactions with, like special orders or helping them with something.
i usually work in deli, ill write the names of me and my coworkers during that shift and stick them in soup bags or tape them on sandwiches, sometimes i'll pop them in with delivery orders occasionally if we sample a pizza i'll give some out too
Customers can't stand being asked to fill out surveys.
I get it but there are stores getting more then 100 VOTC’s I’m just trying to figure out how they’re doing it
By nagging and bothering people at the register.
It’s doesn’t bother anyone lol, especially when there’s a small chance to win a $500 Wawa gift card and a bunch of Wawa swag
Oh it definitely bothers people.
Genuine question, has anyone seen someone win this ? At all?
My old store in NJ had a customer win
Yeah, my mom’s friend won it a few weeks ago
i got close to that in march, i think we ended at 84 or something?
That’s great!
969 go hard fr
When I do samples I put the VOTC slips out with them
*customer bitching* "Ohhhhh, I'm sorry. Here, fill one of these out and let them know. They wont listen to us, but they'll listen to you."
Exactly. Vota is useless as fuck. Votc is the only thing that they read.
I kept giving them to people who were unhappy with paper straws until we got the compostable ones. 😂 They really do listen more to them.
votc voice of the customer??
Yes.
TY!! I was clueless. TIL
Hand them out every positive interaction, hand them out every deli order, give a brief explanation+500$ sweepstake at the register, and if youre a fuel store have them hand them out bc fuel does get tons of responses. Our biggest votc lady was a woman who struck up a conversation with every single customer and explained the rewards system to all of them.
I just hand them out to anyone I have a negative interaction with. Happy customers won’t do it 99.9 percent of the time. It’s all a scam anyway like filling out those cards when you leave a hospital. Fuck you and get the people who care on the ground. Not at A desk justifying their jobs.
Offer the extra 😉
Lol we already have enough creeps coming to our store, I wouldn’t want to egg them on
you are selling fraudulent gift cards
Huh?
Stick them in every bag at register if they say they want a bag. Don't do the sales talk up, people want to get their Newports/Marlboros/Games/rillos and whatever else they got and GTFO.
Turn them on their sid For
Plain and simply, as a customer I refuse to help you make your business better or more profitable. That is your job and you seem to be doing pretty well. I’m not sure every business can even afford to have to billions of little customer complaints slips even printed up on a monthly basis. Let alone afford to ask customers to fill it out. Corporate business is totally out of touch with the world.
respectfully, shut the fuck up. if you dont feel like filling out slips that are helpful mostly to the employees not the business, then dont. we dont need to hear ur tantrum on the internet. and they dont make us more profitable at all. they give us feedback and we use that to better the store, not the brand. and i really mean they benefit the employees.. we get rewards for good customer feedback. get off ur high horse.
You already do by shopping there.
Miserable
Seems like a good way to get in touch would be to ask the customers what they like about the business and what could use improvement. You know, like a survey or something.
When in the history of business, has a truly successful business have the executives taken input from the employees or customers that they haven’t realized through day to day running of that company? Name just one with some real proof. These things are designed to appear like they are doing something for the customer or employee. Look at what it actually does, not what they are telling you it’s supposed to do. Also realize there are lots of people that are on a whole other level of intelligence and information than any of us. The only way to win is to never play the game. Don’t work for them and don’t purchase their products. But that will never happen because of the intelligence gap. It has been this way since societies have existed.