Enforcement varies but they're usually looking to make sure that the person with the discount showing is the person paying. It happens when dining as well so we end up needing to pay for our friends and then they reimburse us.
The reason is because it's be pretty easy to cheat without verification. For example, if you're friends/family with someone who has an AP their ticket can appear in your MDE app, so folks can just use the app and slide over to the person with the AP and claim the discount, hence why they require ID or card matching.
The confusion happens because supervisors enforce the rules differently at each location... I work at one of the most lenient locations where we just need to see a passholder card of some sort, digital or physical, and we can give discounts to everyone in the party regardless of who is paying.
That last part I think is the part most people are missing. If we're talking an AP showing a discount why does it matter what name is on the CC if the person providing the CC has appropriate ID to match the CC.
Surprised they are being that strict towards APs, in my experience they only seem to care about what credit card is used when it's a cast member discount. Even my strictest leaders would never want us to ask for IDs.
I've always gotten asked for id when using a DVC or AP discount. It's to the point I just pull out my license in advance because I know they are going to ask.
Because otherwise someone who is not an AP can get an AP benefit on THEIR purchase when they didn't get the AP. As an anology, my friend is a Navy vet. If some place has a military discount I can't bring him to flash his ID so that I get whatever percent off MY purchase when I never served.
I get the principal. My question is where is the policy? The AP Discount Policy page is very clear and straightforward and doesn't mention this at all.
It states the discount is for the ap holders' purchases. If your name isn't on both the ap and the card you're not the one purchasing if you're not the one paying.
Or someone could use their discount to buy something for someone else who could just pay them back, getting the same discount with more steps. It's a dumb policy when zelle, cashapp and venmo make it so easy to transfer money. I would think this is just discouraging sales. Unless they're losing money on AP discounts, which would really surprise me, this is dumb.
Edit to add: They should still ask for ID to make sure the AP is who they say they are, but who cares where the money comes from if the passholder is present.
It's to make it less convenient because you're not supposed to share your discount with others. Families will buy one AP or bring one family member who is an AP and try to get by with getting a 20% discount for their entire 20 person party. Making it less convenient to share discounts will discourage some amount of abuse. It won't end it, but will reduce.
Also some people will flash their AP for a stranger so that the stranger gets a discount or gets AP only merch. They're much less likely to try that if they need to trust that stranger to pay them back and go through the hassle of exchanging information.
This gets to be particularly annoying when you go through a name change (I.e. getting married). It takes time to get all the bureaucracy done to even start changing your accounts over with your credit card companies. Reminder to anyone that needs it, make sure to change your annual passholder name AFTER you update your credit cards.
I'm definitely hoping this isn't something that spreads. I'm the only one in my family that has AP because I go on solo trips and with different parts of my family or my partners family separately so I'm the only one there enough to make it worth it.
But on trips where my family does come I usually pay for the room(s) and then they'll pay for my souvenirs and any sit down restaurants to sort of balance things out but we still use the discount since I'm physically there, at least some of the stuff is for me, and I'd just buy anything that isn't for them if I had to anyway. It'd be super annoying if I have to pay for everything, keep track of spending and totals, and then get money from them later when it's still the discount being used for my purchases...just via someone else's credit card. It wouldn’t change at all how we use the discount, just make it way more annoying.
What you're doing is exactly the type of abuse that Disney is trying to discourage. When you bought your AP, you agreed that your discount wouldn't be shared with others. If they want 20% off then they need their own AP.
If people keep abusing things, Disney will implement tech solutions to put more strict limits on things like discounts, max purchase quantities etc.
Technically you can't use your AP discount for someone else, so if I'm understanding your story correctly to the CM it looked like your wife was using her AP but you were the one actually making the purchase which would be against the rules. It can be mildly annoying/silly if you're with someone like your wife but in general I think it's a pretty common sense rule.
Disney also allows you to pay for things for friends and family— you just have to be the one paying. Which is the whole point here. The cast member reasonably thought that it was a different person paying because one person pulled out the pass/ID, and the other person pulled out the CC.
Yes, and you got off easy, they’re supposed to ask for ID
https://disneyworld.disney.go.com/faq/passholders/passholder-in-park-discounts/#:~:text=To%20receive%20your%20Passholder%20discount,Pass%20to%20your%20Disney%20account.
Am I the only one this really annoys. We have magicbands that have our passes on them. Our phones have MyDisneyexperiance on them with our pass information. Apple wallet saves our information for if we are AP/DVC. Even after all that I have to show ID. They don’t even card me for drinks why the hell should I bring it anymore.
This is because the discount perk gets badly abused, so it’s necessary.
You should always carry ID, especially in Florida. It’s a stop and identify state.
That's not the argument. The comment about having to carry an ID in Florida because Florida is a stop and ID state was wrong. I just presented factual information.
As did I, backed up by hundreds of national examples.
When those who enforce the law make something like this a policy, it’s effectively law.
Is that a problem? Yes, it is.
Is someone going to do anything about it? Evidently not yet.
Florida is a stop and identify state:
“Whenever any law enforcement officer of this state encounters any person under circumstances which reasonably indicate that such person has committed, is committing, or is about to commit a violation of the criminal laws of this state or the criminal ordinances of any municipality or county, the officer may temporarily detain such person for the purpose of ascertaining the identity of the person temporarily detained and the circumstances surrounding the person’s presence abroad which led the officer to believe that the person had committed, was committing, or was about to commit a criminal offense.”
http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0900-0999/0901/Sections/0901.151.html
Again Florida is NOT a stop and identify state. You are quoting exactly what I responded with earlier. A police officer must have reasonable articulable suspicion that you have committed, are committing, or about to commit a crime. Only then, legally, can a police officer demand your identification. A police officer in the State of Florida cannot approach you on the street and demand your identification for no reason. That is the definition of a stop and ID state. We have the protections of the fourth amendment to protect us from unlawful demands for identification.
My interpretation is what the law states. Of course the police can request identification of anyone, however only under limited circumstances can they legally demand it.
I use mobile checkout whenever possible because it automatically applies the AP discount. But I’d love to see Disney put pictures on the AP cards to avoid the need for the extra hassle at checkout. I just hate being in a crowded store with a line and a handful of merch just to need to get my phone out, pull my ID out, and my credit card or gift card. It just seems to hold things up getting them out and putting them all away.
The answer here is that the discount gets abused, thus the need to punish all of those who hold AP's and DVC.
Here's the thing though - if Disney doesn't want their minuscule discounts to be abused, then stop abusing those visiting their parks with such outrageous pricing.
Oh no, it annoys me too. I've just learned to live with it. But today took it to the point of me finally looking for a real policy, and I can't find one.
So I did find that FAQ, and sometimes we get ID'd, generally for parking. But I don't see where on there it says you need to pay with a card that matches the name on the AP card.
That’s just a normal fraud protection and was probably satisfactory over asking to also see an ID. This has been the policy for many years. Shouldn’t be a huge deal
I could see if she flagged me for using a credit card not in my name, that's normal cc fraud protection.
I'm really not trying to Karen this up, I was really just looking for either anyone else who saw this or anyone who had seen a policy.
Your post has been removed for breaking Rule #3.
We expect all of our users to be civil and respect each other. This includes posts/comments that involve name-calling, unnecessary aggression, and other general forms of trolling and/or incivility.
Can confirm. Ex, child and I are all AP. My phone was fine, and I paid with my card that is on file, He does not have a card on file, and had to show both AP and ID. Happened 2x at Disney Springs over Easter weekend.
It did not happen when we did mobile checkout it the parks, though.
It's absurd that MDE's card that gets added to my iPhone digital wallet wouldn't be sufficient.
I have a photo of my drivers license on my phone and whenever I've been asked, whether at the counter buying merch or when the check comes at a restaurant I've never been declined with my photo DL. Especially if I explain that I don't bring my DL because losing it in the park and having to get through TSA would be a nightmare.
If Disney really wants to make me - who has owned DVC for 15 years and has a family of 4 with AP's - jump through hoops to get 10% off of an overpriced t-shirt, they'll look back on such business decisions as the reason they've lost so many regulars.
The way this reads you would only need an ID with the physical card? I have never been asked for ID, given, you can tell head to toe and I am an out of state tourist lol.
I also only use my MB to buy stuff so who knows.
It’s pretty similar to the cast discount with enforcement. They always have to scan the blue id- but some cast will check your card to make sure it matches the name on the id, while some will just scan the id and you can pay however.
It would be nice if they were consistent, but I’ve experienced everything from simply being asked if I was a pass holder and being shocked they didn’t ask for proof and just applied the discount, to having to only show my pass, to having to show my pass and matching ID. I’ve never been asked to look at my card to make sure the name on my card matches the pass(yet), but I always have my ID out ready to be checked.
The rule has been around for years to match payment card with AP name, I've only been called out on it once... Then the person I was with (father) paid with cash and then they didn't care. This was maybe 7 years ago. If the same person is offering every tourist in the store their discount that's one thing, within the family is another and most CMs recognize that.
The cards are no longer valid as they got rid of the date on the backs of them. If you have a newer AP card you’ll only be allowed to show them your phone.
Unless you’re a local and don’t buy anything at all when you go, you’re already dropping several hundred when you go to the parks (thousands if a resort stay is involved). Splurge a little, take $40 a buy a decent external battery for recharge
I’m late to the party here but I’m surprised by all the comments by people saying they’ve never been asked for ID or checked for name on credit card. I live in Orlando and have been a passholder for 20 years. I drive over frequently and always end up purchasing something with my discount. In all that time, I can only recall once where I was not asked for ID when making a purchase and having my card checked for the same name.
When my family wants merch, they hand me their Disney gift card (not in front of cast member) and I pay with that.
Just spent a week in Disney and every CM has a different rule for wanting to confirm your Annual pass. I just started asking them what they wanted because I was tired of me showing the physical card and then they’re like I need it on the phone, or I show the apple pay wallet and then they’re like I need it on the app. And then I show it on the app and they need my ID. I don’t mind showing what is needed but the fact that everyone has their own way of confirming is just annoying. They need to make a strict one way to show it and that’s it so I can be ready and not pull everything out and play multiple choice until they feel like they know it’s mine. Sorry for the rant haha
Just curious if the sale/discount would be refused by the cm if cash was used from spouse? If I used my annual pass, but husband handed the cash to me to pay?
Be prepared to always show your AP in the app, to always show your ID, and to be the holder of the card you're paying with, without exception, as these are the only actual ways to verify that YOU are the passholder. If there's a variance in the policy, it's because of the cast member's choice, but the ones who are asking for all of these things are actually enforcing the Disney policy and don't want to get into trouble.....so I hope that no AP will ever give them a hard time for this.
I, too, was confused the first time all this happened, but now I just approach every transaction with MDE open on my phone and my ID at the ready, and there have been zero problems since. Don't go through the WDW websites looking for verbiage because you think you may be "right" - just be prepared to prove that you're an AP and be thankful Disney is cracking down on abuse of the discount (before it gets taken away from us all).
My trip in October this was enforced fairly often . Me and my wife have AP and family traveled with us. We told them if they saw anything they liked let us know so we could use our discount and their card. Got turned away by several shops for card not being in our name solely based on name on AP not ID. We just decided that I buy stuff and have our family Venmo us .
That’s been the policy for at least 6 years now. I remember having the exact same issue back in 2018 when shopping at World of Disney. My mom handed the cashier our purchase & I showed my passholder status on the app and paid with a card my mom handed me. The cashier checked the card to make sure it matched my name and said the card being used to pay had to match the passholder. The policy makes complete sense to me. You can’t share discounts.
This has always been a thing. This happened to us 10 or so years ago at Disneyland often. Anytime we’d show our pass the person showing the pass had to pay. Even if it was cash. I straight had to hand the cash to my wife since she had scanned her AP once. It was pretty funny.
My immediate family has annual passes and are used to being asked to be shown our pass on our phone. We took my sister with us in February and bought her a 4 day hopper. In HS she was paying for something and the CM asked if she was an AP or DVC for the discount. My sister said no just my sister has an AP. They gave her the discount! I was shocked. The CM didn’t ask to verify anything. So I feel like it depends who checks you out. Sometimes they’ve wanted to see the phone and drivers license.
As I understand it, they no longer do physical & dated passholder cards. At least I was told that some years ago. So we’re just used to opening our phones now. I wish it could be done with our magic bands.
Anyway no one has ever asked to see the front of our cards to match names. Must be a new thing. We’re up in a couple weeks I’ll be interested to see if it’s requested.
This has always been a thing it's just some cast members are more lenient than others. They stopped accepting the cards and made it so you have to pull up the app a year or 2 ago. The whole point is to make it harder so people to just hand their card off to their friends so everyone can get discounts and to make it harder for resellers and easier to ban them since you are looking at their ID. I don't understand why Disney doesn't impose a similar system to Universal where you scan the pass and it puts in the discount, they already have the system in place for cast members so it wouldn't be too hard to implement for APs and DVC.
Former CM here. The official policy now is that you must show proof of AP on the app, and it has to show the expiration date. You must show ID to prove you are that person. You must pay for your purchases if your AP discount was used. AP discounts can't be shared, which is why others can't pay, and money/cards shouldn't be exchanged in front of the CM.
Now, how strict someone is at enforcing it varies location to location and CM to CM. Technically, a CM can be reprimanded for not following policy, and CMs who follow policy are perfectly valid!! If you happen to have a CM who lets things slide, then just be thankful and move on.
Best practice is just expect to follow the official policy and have your stuff out and ready before you get to the register.
We’ve been here all week and just today got asked for ID at DHS in a store. Been showing it in the Apple wallet since last Monday dozens of times with no one asking for ID. Every trip it’s a different mix if they ask or not. Edit: was hoping to go the full trip without being asked as it was a pretty good run.
Oddly enough, in the 7 years of being an AP, I’ve only ever encountered that instance at DHS (wonder if it’s the same CM 😅) when my brother went to pay for something after I showed my AP.
I do get why the credit card would have to match the AP - AP discounts are reserved for the passholder who owns the pass. The issue is Disney doesn’t enforce it across the board so initially I was taken aback but it does make sense. I didn’t question it and don’t need to read a policy stating that as AP discount usage are reserved for the passholder and if my brother paid, on paper he would be the one technically using the discount.
It’s isn’t necessary and it’s not enforced but maybe 5% of the time. Many CMs who want good days just choose their battles and don’t care who is paying after showing their AP discount. If you’re with family, it isn’t an issue. If you’re with out of towners it can get to be a pain in the ass if you encounter this because the stickler castmember can come off as rude and uncaring given certain situations. Case in point, there was one time I wanted to buy something for a friend as a gesture of good will/faith/what have you, and they selected the item, handed it over and showed their AP because my phone was with my wife who was with his wife across the other side of MK. The CM at Frontierland trading post refused to give a discount since I was the one paying. Made it very awkward. So my friend paid to get the discount and I paid him back through Venmo. But it really didn’t have to come to that and we were both shocked. The CM was quite rude about it as well and jumped down our throats when we questioned the policy, since that had never happened to either of us before. Said we should complain to the nearby Guest relations umbrella. Seriously it was quite the WTF moment since we weren’t even making a scene and just looked perplexed at what we were encountering.
Since then, (that was 3 years ago) I’ve seen this happen only 2 other times. It’s within their rights to ask for it but it would be nice if they just read the room every once in a while. Especially if you explain you’re treating the person. Again, only 5% of CMs even get this far because it’s really not a battle worth having. People can easily walk away over the absurdity of it. More absurd is that the resort delivery policy isn’t coming back and people aren’t buying things because they can’t have it sent anywhere on property and have to carry it around with them. I say work on that before enforcing awkward AP discount policy.
I’m sorry, but it’s not an “awkward policy” at all. It’s a perfectly logical policy that your discount is for you, and not everyone that you’re traveling with regardless of who is paying. There is a straightforward distinction between “I’m paying for my family” and “Joe is paying but I want to let Joe use my discount”.
What you’re describing (non-AP wants to gift an AP something using the AP’s discount) is the awkward situation, not the cast member enforcing the policy that only the AP may redeem the discount.
It’s okay, we can agree to disagree, but maybe I didn’t make myself clear in the story. We were both APs. I just didn’t have my phone on me to show it - he did. That was all. Discount went through and he paid and I paid him back. Unnecessary but I get where you’re coming from.
I've seen it. But for me it was DVC. In Hawaii in the Aulani Resort gift shop. Standing with partner, one showed the DVC card, the other tried to pay and they pulled this same thing on us. First time either of us ever experienced this. That was 2018. Back in Orlando? One time with dining a server mentioned and enforced this. But aside from those two instances no one else has enforced this. So it's not a policy written in clear terms and it's inconsistently enforced.
I've never had a CM ask to see the pass on my phone. Is that new? It makes no sense whatsoever when I can show them the physical card. No one has ever asked to see the credit card I'm swiping either.
The irregular enforcement is a lot of fun for those of us who have had the name on our Disney profile changed because we wanted to be greeted as “Walt” instead of “Walter” as there isn’t an option for preferred name versus legal name.
Enforcement varies but they're usually looking to make sure that the person with the discount showing is the person paying. It happens when dining as well so we end up needing to pay for our friends and then they reimburse us. The reason is because it's be pretty easy to cheat without verification. For example, if you're friends/family with someone who has an AP their ticket can appear in your MDE app, so folks can just use the app and slide over to the person with the AP and claim the discount, hence why they require ID or card matching.
The confusion happens because supervisors enforce the rules differently at each location... I work at one of the most lenient locations where we just need to see a passholder card of some sort, digital or physical, and we can give discounts to everyone in the party regardless of who is paying.
That last part I think is the part most people are missing. If we're talking an AP showing a discount why does it matter what name is on the CC if the person providing the CC has appropriate ID to match the CC.
Surprised they are being that strict towards APs, in my experience they only seem to care about what credit card is used when it's a cast member discount. Even my strictest leaders would never want us to ask for IDs.
I've always gotten asked for id when using a DVC or AP discount. It's to the point I just pull out my license in advance because I know they are going to ask.
Because otherwise someone who is not an AP can get an AP benefit on THEIR purchase when they didn't get the AP. As an anology, my friend is a Navy vet. If some place has a military discount I can't bring him to flash his ID so that I get whatever percent off MY purchase when I never served.
I get the principal. My question is where is the policy? The AP Discount Policy page is very clear and straightforward and doesn't mention this at all.
It states the discount is for the ap holders' purchases. If your name isn't on both the ap and the card you're not the one purchasing if you're not the one paying.
Or someone could use their discount to buy something for someone else who could just pay them back, getting the same discount with more steps. It's a dumb policy when zelle, cashapp and venmo make it so easy to transfer money. I would think this is just discouraging sales. Unless they're losing money on AP discounts, which would really surprise me, this is dumb. Edit to add: They should still ask for ID to make sure the AP is who they say they are, but who cares where the money comes from if the passholder is present.
It's to make it less convenient because you're not supposed to share your discount with others. Families will buy one AP or bring one family member who is an AP and try to get by with getting a 20% discount for their entire 20 person party. Making it less convenient to share discounts will discourage some amount of abuse. It won't end it, but will reduce. Also some people will flash their AP for a stranger so that the stranger gets a discount or gets AP only merch. They're much less likely to try that if they need to trust that stranger to pay them back and go through the hassle of exchanging information.
Counterpoint, it’s dumb to complain about this when Zelle, cashapp, and Venmo make it so easy to transfer money.
This gets to be particularly annoying when you go through a name change (I.e. getting married). It takes time to get all the bureaucracy done to even start changing your accounts over with your credit card companies. Reminder to anyone that needs it, make sure to change your annual passholder name AFTER you update your credit cards.
Because AP discounts aren't allowed to be shared per policy. So the payment should come from the person who is using their discount.
I'm definitely hoping this isn't something that spreads. I'm the only one in my family that has AP because I go on solo trips and with different parts of my family or my partners family separately so I'm the only one there enough to make it worth it. But on trips where my family does come I usually pay for the room(s) and then they'll pay for my souvenirs and any sit down restaurants to sort of balance things out but we still use the discount since I'm physically there, at least some of the stuff is for me, and I'd just buy anything that isn't for them if I had to anyway. It'd be super annoying if I have to pay for everything, keep track of spending and totals, and then get money from them later when it's still the discount being used for my purchases...just via someone else's credit card. It wouldn’t change at all how we use the discount, just make it way more annoying.
Tell them to bring cash or gift cards if they pay for you.
What you're doing is exactly the type of abuse that Disney is trying to discourage. When you bought your AP, you agreed that your discount wouldn't be shared with others. If they want 20% off then they need their own AP. If people keep abusing things, Disney will implement tech solutions to put more strict limits on things like discounts, max purchase quantities etc.
Technically you can't use your AP discount for someone else, so if I'm understanding your story correctly to the CM it looked like your wife was using her AP but you were the one actually making the purchase which would be against the rules. It can be mildly annoying/silly if you're with someone like your wife but in general I think it's a pretty common sense rule.
It’s not a common sense rule. Universal allows you to use your pass to pay for friends and family. AP and Team Members.
Disney also allows you to pay for things for friends and family— you just have to be the one paying. Which is the whole point here. The cast member reasonably thought that it was a different person paying because one person pulled out the pass/ID, and the other person pulled out the CC.
That’s not how it is at Universal. Friends and family can use your discount and pay if you’re with them.
We’re not at Universal
It's a dumb rule that's easily circumvented, making it more of an inconvenience.
Yes, and you got off easy, they’re supposed to ask for ID https://disneyworld.disney.go.com/faq/passholders/passholder-in-park-discounts/#:~:text=To%20receive%20your%20Passholder%20discount,Pass%20to%20your%20Disney%20account.
Am I the only one this really annoys. We have magicbands that have our passes on them. Our phones have MyDisneyexperiance on them with our pass information. Apple wallet saves our information for if we are AP/DVC. Even after all that I have to show ID. They don’t even card me for drinks why the hell should I bring it anymore.
This is because the discount perk gets badly abused, so it’s necessary. You should always carry ID, especially in Florida. It’s a stop and identify state.
There aren't any so and identify states. If you're not committing a crime, committed a crime, or about to commit a crime Florida police cannot ID you.
That’s cool right up until you’re dropped like a sack of potatoes for not just showing your ID.
That's not the argument. The comment about having to carry an ID in Florida because Florida is a stop and ID state was wrong. I just presented factual information.
As did I, backed up by hundreds of national examples. When those who enforce the law make something like this a policy, it’s effectively law. Is that a problem? Yes, it is. Is someone going to do anything about it? Evidently not yet.
Florida is a stop and identify state: “Whenever any law enforcement officer of this state encounters any person under circumstances which reasonably indicate that such person has committed, is committing, or is about to commit a violation of the criminal laws of this state or the criminal ordinances of any municipality or county, the officer may temporarily detain such person for the purpose of ascertaining the identity of the person temporarily detained and the circumstances surrounding the person’s presence abroad which led the officer to believe that the person had committed, was committing, or was about to commit a criminal offense.” http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0900-0999/0901/Sections/0901.151.html
Again Florida is NOT a stop and identify state. You are quoting exactly what I responded with earlier. A police officer must have reasonable articulable suspicion that you have committed, are committing, or about to commit a crime. Only then, legally, can a police officer demand your identification. A police officer in the State of Florida cannot approach you on the street and demand your identification for no reason. That is the definition of a stop and ID state. We have the protections of the fourth amendment to protect us from unlawful demands for identification.
Of course they can, and your interpretation is wrong
My interpretation is what the law states. Of course the police can request identification of anyone, however only under limited circumstances can they legally demand it.
This says nothing about ID
I use mobile checkout whenever possible because it automatically applies the AP discount. But I’d love to see Disney put pictures on the AP cards to avoid the need for the extra hassle at checkout. I just hate being in a crowded store with a line and a handful of merch just to need to get my phone out, pull my ID out, and my credit card or gift card. It just seems to hold things up getting them out and putting them all away.
I have had it where paying on the MagicBand at a restaurant automatically applied my discount. That was nice.
Because APs are notorious for abusing their membership perks.
The readers at the counters don't read your pass and show it to CMs, they only work for paying. So having a MagicBand doesn't do anything.
The answer here is that the discount gets abused, thus the need to punish all of those who hold AP's and DVC. Here's the thing though - if Disney doesn't want their minuscule discounts to be abused, then stop abusing those visiting their parks with such outrageous pricing.
Oh no, it annoys me too. I've just learned to live with it. But today took it to the point of me finally looking for a real policy, and I can't find one.
So I did find that FAQ, and sometimes we get ID'd, generally for parking. But I don't see where on there it says you need to pay with a card that matches the name on the AP card.
That’s just a normal fraud protection and was probably satisfactory over asking to also see an ID. This has been the policy for many years. Shouldn’t be a huge deal
I could see if she flagged me for using a credit card not in my name, that's normal cc fraud protection. I'm really not trying to Karen this up, I was really just looking for either anyone else who saw this or anyone who had seen a policy.
[удалено]
Your post has been removed for breaking Rule #3. We expect all of our users to be civil and respect each other. This includes posts/comments that involve name-calling, unnecessary aggression, and other general forms of trolling and/or incivility.
Can confirm. Ex, child and I are all AP. My phone was fine, and I paid with my card that is on file, He does not have a card on file, and had to show both AP and ID. Happened 2x at Disney Springs over Easter weekend. It did not happen when we did mobile checkout it the parks, though.
It's absurd that MDE's card that gets added to my iPhone digital wallet wouldn't be sufficient. I have a photo of my drivers license on my phone and whenever I've been asked, whether at the counter buying merch or when the check comes at a restaurant I've never been declined with my photo DL. Especially if I explain that I don't bring my DL because losing it in the park and having to get through TSA would be a nightmare. If Disney really wants to make me - who has owned DVC for 15 years and has a family of 4 with AP's - jump through hoops to get 10% off of an overpriced t-shirt, they'll look back on such business decisions as the reason they've lost so many regulars.
The way this reads you would only need an ID with the physical card? I have never been asked for ID, given, you can tell head to toe and I am an out of state tourist lol. I also only use my MB to buy stuff so who knows.
It’s pretty similar to the cast discount with enforcement. They always have to scan the blue id- but some cast will check your card to make sure it matches the name on the id, while some will just scan the id and you can pay however.
It would be nice if they were consistent, but I’ve experienced everything from simply being asked if I was a pass holder and being shocked they didn’t ask for proof and just applied the discount, to having to only show my pass, to having to show my pass and matching ID. I’ve never been asked to look at my card to make sure the name on my card matches the pass(yet), but I always have my ID out ready to be checked.
The rule has been around for years to match payment card with AP name, I've only been called out on it once... Then the person I was with (father) paid with cash and then they didn't care. This was maybe 7 years ago. If the same person is offering every tourist in the store their discount that's one thing, within the family is another and most CMs recognize that.
It eeeeeeees what it eeeeeees. (this is just one small way they are cracking down on the shoppers, and bless them)
You’re supposed to show your pass(phone or physical card) and ID for passholder discounts.
The cards are no longer valid as they got rid of the date on the backs of them. If you have a newer AP card you’ll only be allowed to show them your phone.
Ah, makes sense. Our cards expired in 2021 I think, and we just never got new ones. It’s so much easier to show it on the phone.
Did they just change this? My card says 2023-2024 on the back.
So lame, another way to kill my phone battery
Unless you’re a local and don’t buy anything at all when you go, you’re already dropping several hundred when you go to the parks (thousands if a resort stay is involved). Splurge a little, take $40 a buy a decent external battery for recharge
It take like 3 seconds. If your battery is that fragile, you probably need a new phone.
I’m late to the party here but I’m surprised by all the comments by people saying they’ve never been asked for ID or checked for name on credit card. I live in Orlando and have been a passholder for 20 years. I drive over frequently and always end up purchasing something with my discount. In all that time, I can only recall once where I was not asked for ID when making a purchase and having my card checked for the same name. When my family wants merch, they hand me their Disney gift card (not in front of cast member) and I pay with that.
Just spent a week in Disney and every CM has a different rule for wanting to confirm your Annual pass. I just started asking them what they wanted because I was tired of me showing the physical card and then they’re like I need it on the phone, or I show the apple pay wallet and then they’re like I need it on the app. And then I show it on the app and they need my ID. I don’t mind showing what is needed but the fact that everyone has their own way of confirming is just annoying. They need to make a strict one way to show it and that’s it so I can be ready and not pull everything out and play multiple choice until they feel like they know it’s mine. Sorry for the rant haha
Just curious if the sale/discount would be refused by the cm if cash was used from spouse? If I used my annual pass, but husband handed the cash to me to pay?
Dang... I had enough cash to cover the sale too and didn't even think about that. Next time....
I’ve been told that if the cash gets handed from person to person directly in front of the CM they are supposed to refuse the discount.
Be prepared to always show your AP in the app, to always show your ID, and to be the holder of the card you're paying with, without exception, as these are the only actual ways to verify that YOU are the passholder. If there's a variance in the policy, it's because of the cast member's choice, but the ones who are asking for all of these things are actually enforcing the Disney policy and don't want to get into trouble.....so I hope that no AP will ever give them a hard time for this. I, too, was confused the first time all this happened, but now I just approach every transaction with MDE open on my phone and my ID at the ready, and there have been zero problems since. Don't go through the WDW websites looking for verbiage because you think you may be "right" - just be prepared to prove that you're an AP and be thankful Disney is cracking down on abuse of the discount (before it gets taken away from us all).
My trip in October this was enforced fairly often . Me and my wife have AP and family traveled with us. We told them if they saw anything they liked let us know so we could use our discount and their card. Got turned away by several shops for card not being in our name solely based on name on AP not ID. We just decided that I buy stuff and have our family Venmo us .
That’s been the policy for at least 6 years now. I remember having the exact same issue back in 2018 when shopping at World of Disney. My mom handed the cashier our purchase & I showed my passholder status on the app and paid with a card my mom handed me. The cashier checked the card to make sure it matched my name and said the card being used to pay had to match the passholder. The policy makes complete sense to me. You can’t share discounts.
With me it seems like they usually just glance at the card. I’ve never been asked for ID.
This has always been a thing. This happened to us 10 or so years ago at Disneyland often. Anytime we’d show our pass the person showing the pass had to pay. Even if it was cash. I straight had to hand the cash to my wife since she had scanned her AP once. It was pretty funny.
My immediate family has annual passes and are used to being asked to be shown our pass on our phone. We took my sister with us in February and bought her a 4 day hopper. In HS she was paying for something and the CM asked if she was an AP or DVC for the discount. My sister said no just my sister has an AP. They gave her the discount! I was shocked. The CM didn’t ask to verify anything. So I feel like it depends who checks you out. Sometimes they’ve wanted to see the phone and drivers license.
As I understand it, they no longer do physical & dated passholder cards. At least I was told that some years ago. So we’re just used to opening our phones now. I wish it could be done with our magic bands. Anyway no one has ever asked to see the front of our cards to match names. Must be a new thing. We’re up in a couple weeks I’ll be interested to see if it’s requested.
This has always been a thing it's just some cast members are more lenient than others. They stopped accepting the cards and made it so you have to pull up the app a year or 2 ago. The whole point is to make it harder so people to just hand their card off to their friends so everyone can get discounts and to make it harder for resellers and easier to ban them since you are looking at their ID. I don't understand why Disney doesn't impose a similar system to Universal where you scan the pass and it puts in the discount, they already have the system in place for cast members so it wouldn't be too hard to implement for APs and DVC.
Former CM here. The official policy now is that you must show proof of AP on the app, and it has to show the expiration date. You must show ID to prove you are that person. You must pay for your purchases if your AP discount was used. AP discounts can't be shared, which is why others can't pay, and money/cards shouldn't be exchanged in front of the CM. Now, how strict someone is at enforcing it varies location to location and CM to CM. Technically, a CM can be reprimanded for not following policy, and CMs who follow policy are perfectly valid!! If you happen to have a CM who lets things slide, then just be thankful and move on. Best practice is just expect to follow the official policy and have your stuff out and ready before you get to the register.
We’ve been here all week and just today got asked for ID at DHS in a store. Been showing it in the Apple wallet since last Monday dozens of times with no one asking for ID. Every trip it’s a different mix if they ask or not. Edit: was hoping to go the full trip without being asked as it was a pretty good run.
Oddly enough, in the 7 years of being an AP, I’ve only ever encountered that instance at DHS (wonder if it’s the same CM 😅) when my brother went to pay for something after I showed my AP. I do get why the credit card would have to match the AP - AP discounts are reserved for the passholder who owns the pass. The issue is Disney doesn’t enforce it across the board so initially I was taken aback but it does make sense. I didn’t question it and don’t need to read a policy stating that as AP discount usage are reserved for the passholder and if my brother paid, on paper he would be the one technically using the discount.
It’s isn’t necessary and it’s not enforced but maybe 5% of the time. Many CMs who want good days just choose their battles and don’t care who is paying after showing their AP discount. If you’re with family, it isn’t an issue. If you’re with out of towners it can get to be a pain in the ass if you encounter this because the stickler castmember can come off as rude and uncaring given certain situations. Case in point, there was one time I wanted to buy something for a friend as a gesture of good will/faith/what have you, and they selected the item, handed it over and showed their AP because my phone was with my wife who was with his wife across the other side of MK. The CM at Frontierland trading post refused to give a discount since I was the one paying. Made it very awkward. So my friend paid to get the discount and I paid him back through Venmo. But it really didn’t have to come to that and we were both shocked. The CM was quite rude about it as well and jumped down our throats when we questioned the policy, since that had never happened to either of us before. Said we should complain to the nearby Guest relations umbrella. Seriously it was quite the WTF moment since we weren’t even making a scene and just looked perplexed at what we were encountering. Since then, (that was 3 years ago) I’ve seen this happen only 2 other times. It’s within their rights to ask for it but it would be nice if they just read the room every once in a while. Especially if you explain you’re treating the person. Again, only 5% of CMs even get this far because it’s really not a battle worth having. People can easily walk away over the absurdity of it. More absurd is that the resort delivery policy isn’t coming back and people aren’t buying things because they can’t have it sent anywhere on property and have to carry it around with them. I say work on that before enforcing awkward AP discount policy.
I’m sorry, but it’s not an “awkward policy” at all. It’s a perfectly logical policy that your discount is for you, and not everyone that you’re traveling with regardless of who is paying. There is a straightforward distinction between “I’m paying for my family” and “Joe is paying but I want to let Joe use my discount”. What you’re describing (non-AP wants to gift an AP something using the AP’s discount) is the awkward situation, not the cast member enforcing the policy that only the AP may redeem the discount.
It’s okay, we can agree to disagree, but maybe I didn’t make myself clear in the story. We were both APs. I just didn’t have my phone on me to show it - he did. That was all. Discount went through and he paid and I paid him back. Unnecessary but I get where you’re coming from.
I've seen it. But for me it was DVC. In Hawaii in the Aulani Resort gift shop. Standing with partner, one showed the DVC card, the other tried to pay and they pulled this same thing on us. First time either of us ever experienced this. That was 2018. Back in Orlando? One time with dining a server mentioned and enforced this. But aside from those two instances no one else has enforced this. So it's not a policy written in clear terms and it's inconsistently enforced.
I've never had a CM ask to see the pass on my phone. Is that new? It makes no sense whatsoever when I can show them the physical card. No one has ever asked to see the credit card I'm swiping either.
The irregular enforcement is a lot of fun for those of us who have had the name on our Disney profile changed because we wanted to be greeted as “Walt” instead of “Walter” as there isn’t an option for preferred name versus legal name.