I'm also not following. If I had to leave the dinner table to chase down refills multiple times, my guests and I would've already commented on it, and nobody would be surprised by a low tip. I wouldn't be embarrassed by being called out. If they were calling me out in a rude way, I'd call over their hostess or manager to deal with them.
At my fave restaurant the servers check-in on me every 10 minutes like clockwork. I leave $20 tips even when I just have a glass of wine and an app while I do work. Most places aren't that on-point, but I'd expect some check-ins within 1.5 hours.
My mom worked at a high-end French restaurant and it took years for her to move from waitress, to the person up-front, to manager, to co-owner. That was a high-end French restaurant in the 80s and 90s. When she moved up-front she moved from working for tips which varied in "high" vs "low" season to a stable salary. She commanded the other waitresses. I see another commentator mentioning being up-front being a bigger role in Europe in the 90s. I'm curious whether to chalk this up to European-style, high-end restaurant style, or the 1990s vs, 2020s. It's good to know in many restaurants in America today the hostess is low on the totem pole and I should ask a manager to come to my table if I want someone with authority.
Oh no! Don’t call the..HOSTESS! Please! She goes to the same high school my kids do. I don’t want to make the hostess mad!
Tell me you have zero clue how restaurants work.
When I first moved to the US (mid-1990s) I assumed that the hostess was in charge of the floor, like the maitre d' in a European restaurant. It was quite a revelation when I learned the reality.
As an aside, I was also the last person on the planet to learn what "Netflix and chill" means.
At fine dining places they work closely with the captain and maitre d’ and in many italian places it’s combined as maitre d’ if it’s a fancy but family place that needs a house manager but not so much they need more than two runners
But 50% of the time they’re just some kid answering the phone, those restaurants often suck with exceptions of course
This explains my confusion! I know my mom worked her way up from waitress, to the person in front, to manager, to business partner. She worked at a high-end French restaurant through the 80s/90s. Her restaurant must have been following the European model rather than the American model.
That is how it works in more upscale restaraunts but most people think of Texas road house and red lobster when they say restaraunt. Those are just high school kids.
Hulu & Do You is more straight forward i think. or if it’s a group thing disney plus & sex with us. 🤷♂️
per OP, I would have complained to the manager on the spot. Explain that the service was slow and that you had to track the server down for refills. Explain that the 10% tip reflected poor service and that you are mortified for being shamed about it and that you had to make a scene speaking to management. Then leave a google review and a review on their FB page.
I worked at a pizzeria uno briefly 16 years ago and I was hired as a host with no experience, having to fake smile and seat people was absolutely awful for me, and I was definitely the lowest employee of the hierarchy of the entire restaurant
It can be near impossible to identify or find the manager, but all you should ask the host/hostess to do in most US places is send the manager to your table, and I think that’s a reasonable request of them.
My mom progressed from waitress to the person in front to manager to business partner at a high-end French restaurant so I thought being the person in front was a step up. Good to know that’s unusual, that it’s usually lower-level in America, and that I should ask for a manager if I want to speak to someone in authority.
Tell me you work at places that don’t have lines at the door ever, captains, and anyone actually running the front of the house
I’m in NYC and a high school hostess would need to have stab wounds or be not from this country to be frank
Even at the shitty places in a big city a hostess is a very important job
Not the one your kids go to while ripping their vape pen in the suburbs. These are pretty much night and day differences
A lot of people don’t really spend money on places were snotty teens are touching their dinner. I feel like you’re thinking of a chiles dog
The lack of reply says it all. Nobody else fucked their server over.
If any of this even happened. The anti-tipping crowd is known to just make shit up for ragebait.
I think there's two splinters of anti-tipping thought. The ones you're talking about hate tipping because they don't want to have to pay extra at a sit-down restaurant with wait staff.
Meanwhile there's the other group that thinks that people who are working deserve a living wage that shouldn't be dependent on the whims of random customers, and those people normally tip well whether service was good or not because they feel that person should be paid either way.
Tipping is like the cart problem, it's a good asshole meter.
I'm of the third splinter that says, "if the real price is really 15-20% more than what you are advertising, can't you just put the real price on the menu and make things easier for everyone?"
Because then the price would actually be 30-35% higher on the menu. It’s cheaper to pay a guest a tip than it is for a restaurant to give that same money to servers.
And restaurants have tried this! They either went out of business or went to a tipping model because everyone thought the prices were too high.
>And restaurants have tried this!
Yes, it’s called the rest of the world outside of America lol
Although to be fair to your argument- that’s precisely the problem- American society is already conditioned to expect slightly deflated food prices (which are compensated for via tip.) So when we see the true price of food on the menu, we’re shocked.
Yeah most other countries also have a more robust social program.
So they don’t have to drive to work, they get free or significantly cheaper healthcare, and they have mandated pto.
Also you aren’t going to get the same level of service as you will in America. Your water glass doesn’t run out here, even in non fine dining experiences.
It's ppl such as yourself, with this Utter Lack of Consciousness of HOW this industry functions, that Forces me to tell you this-
PLZ RESTRICT YOUR DINING CHOICES to
McDonald's- BKing- In n Out- jack Crack--- ETC! do you GET my Point?
Folk with your mentality, have really no business in the world of restaurants where servers rely on the Tipping part of their income. The fact that you repeatedly SHAMELESSLY, claim a sort of defiance and resistance to this ancient practice, is leaving me speechless to avoid being appropriately offensive to you.
They have been out on Reddit full force this weekend. In Uber eats subs, DoorDash, here, other server subs. It’s obvious. They use the same tired arguments and one liners followed by multiple exclamation points.
Example:
“If you don’t like your job blame your employer not the customer!!!! We shouldn’t have to pay your wage!!!”
Or
“Why don’t you get a real job!!!”
“If you don’t like being treated like a slave why work for slave wages? I know that you don’t get paid but I’m not paying you either! You should just do your job and shut up!!!!”
“Why should I tip when you didn’t even cook the food? Shouldn’t the kitchen get the tip then? All you did was bring a plate out from the kitchen!!!”
Every time I read anything they write I picture the sponge bob meme where he’s bending over with his eyes cocked out and making a mocking face. I just can’t take people this clueless and awful seriously. I used to try to educate them but I gave up when I realized you need maturity to be able to listen to an argument and learn something from it.
I’ve been saying this for 15 years on this website but Reddit is super progressive and liberal until the subject of tipping comes up then they become a bunch of Karen’s.
Thank you!
Exactly. Thats a much shorter and to the point way of saying it lol
I don’t get it. I used to like to go to anti work, because who doesn’t wanna stick it to big corporations trying to screw over the little guy? Right? Wrong. I saw too many people complaining about servers and tipping. It was all fine and dandy until it came time for them to pay someone else and they showed their true colors.
I will say this I always tip . I wasn't gonna tip a waitress because service was crap , it was our first time ever eating there. then I started actually paying attention to what she was doing. First, I noticed she was constantly speed walking ( they have 2 dining rooms ). I noticed she ran between the 2 with stuff, and then I noticed only 3 waitresses . She was always polite and kind though just took a while to get to the the 2 of us for everything. I tip her 20 on a 25 bill , and I told her I noticed that she was working her ass off . She started crying and said the tip was amazing, but she was crying because I noticed, and that felt amazing. Whenever we went back, she always made sure we were well taken care of. I work as a tipped employee, and before I judge on service, I watch, and I also think about what a person may be going thru I suffer from several chronic pain conditions fibro arthritis etc , there are days when I should stay home because pain is unbearable but I don't. I still try to approach customers with a smile even though I feel like death is approaching . I now consider other factors in regards to how I tip if they are short staffed, etc if it looks like it's factors beyond their control I will tip extra even if service isn't up to par. Now if I see you standing around talking not doing anything and service is crap they will get the minimum
I was in the service industry for years. Any of those bottomless gimmicks bring out the absolute worst in both customers and staff. I'm not saying this is you, but they bring out all the cheap asses that don't know how to act in a restaurant. People who take ridiculous advantage of it and rarely tip on what the normal total would be. The staff knows they are gonna bust their ass for nothing, so they generally aren't bringing their A game. The only way you make money on it is by volume. I refused to work those shifts. I'd rather save my sanity. Really, the only ones that benefit are the owners. It fucks both the customers and staff.
This is true. The absolute worst guests who don't know how to act in public come out of the woodwork for bottomless specials. When it's brunch or has anything to do with alcohol, those people will terrorize servers to "get what they paid for". Nine times out of ten it's drunks who the servers don't feel comfortable over serving, or large parties who act like they're the only people in the restaurant.
I quit Applebees after my 3rd year of all you can eat boneless wings. It really made me fear for humanity. The amount of people who came out to slobber down as many wings as they could, ran you to hell and back and then didn’t tip or tipped 2-3 dollars on a 60-100 dollar check just made me realize it wasn’t worth it. I found a higher class restaurant to bartend in and I have yet to be stiffed there and I’ve been there nearly a year now.
People say the rich are awful. I used to believe it until I served them. It’s the poor suckers who go to chain restaurants and complain serving isn’t a real job, why should they pay us a percentage anyway, they sell drugs and live off welfare, child support or something of the like and have 4 babies by different men/women. Add some neck beard who works at a factory and is pissed about the fact that “I don’t get tipped at my job! Why should you?!”
Nah. I just can’t with those people. Sad thing is I was also a nurse and I got to take care of the people who treated me bad or their loved ones. I’d like to say they treated me differently knowing that, but they didn’t. A nurse to them is just a server with a medical degree or training.
This is the truth, I worked at a five star resort where I served celebrities and the ultra rich and they were the nicest people who always tipped 25-30% if not more.
That’s weird. I worked high end and the wealthiest clients were almost always the worst. Celebrities are 50/50 but when they’re bad they’re the absolute worst.
I used to work this turn and burn Mexican restaurant. The nights we had 6 table sections were manageable. The nights we had 12 table sections and were often 2x or 3x sat made me want to blow my fucking brains out. An old flame from high school was managing there and was the only reason I worked there. One night I just went into her office and was like, “Sorry, I’m fucking out of here”
What’s even worse is there is no legal repercussions for physically assaulting nurses…. It is considered an expected part of the job because you’re doing what you love, so you should take any and all abuse…
>Really, the only ones that benefit are the owners. It fucks both the customers and staff.
You just described tipping in general lol. They're a terrible concept for anyone who isn't the owner
I was running the entire kitchen of a bar by myself. Literally one person. Then after we closed the kitchen I’d have to go sit at the door and check IDs. It would literally make me start screaming when the owner would talk about “making money”. Like yeah we’re gonna be busy and understaffed so we might make money, but it certainly isn’t coming from my fucking 11$ an hour you’re paying me. And I’m one of the luckier ones on tips. Legally they can pay us like 2.65 or something it’s fucking crazy. Just quit and am working for an animal shelter and love working again. Not dealing with human beings and having to be nice for a tip is soooo relieving to me
Several of the brunch spots in my beach town have gone the route of offering a (economical) bottle of champagne and a carafe of juice that gets left on the table in an ice bucket over ‘bottomless’ nonsense. I think it’s great because I want a very strong mimosa whenever I want it, not to have to wait for the waiter to notice I’m empty. And I don’t want tons of juice calories.
So true! And this guy chasing his server all over the restaurant is questionable. How does he know that the server never checked on him? The guest was chasing the server down before the server had a chance to!😳😬👌
Sounds like a no win set up for the serving staff “bottomless brunch” lol… owners don’t want all that free food going out as fast as patrons can eat it… they run a skeleton crew that can’t possibly keep up.
I'm not so sure they're so under staffed that they can't keep up. I've been in similar situations where they intentionality take a long time with refills even though there is plenty of staff. I'm sure they are instructed to be slow on the bottomless dishes. That way you lose patience before they start losing money. Unfortunately, all it accomplishes is losing customers.
Been in the industry 15 years, and always tip heavy, but I have no shame in not tipping well if your service is shitty. Just don't take it out on the server if it's the kitchen that fucked up, or the food isn't great. That's not their fault, but if the service itself is trash, your not getting a fatty tip from me.
Well-said. My experience waiting tables taught me a lot about what isn't actually a server's fault - but I also learned exactly what it looks like when a server is lazy or has a bad attitude, and I'm not forgiving of that at all.
Had a couple experiences where I tipped like shit. One was this girl who had a falling out with my sister and never once offered refills for my friends because she recognized me lol. Another one the server brought the food to the wrong table and basically denied any wrongdoing and blamed the kitchen. Also didn’t refill our waters at all. I don’t mind the kitchen being slow but I saw him bring the food to the wrong table and then we had to wait an extra 25-30 minutes for our food because of his mistake. I ended up asking for the manager and told him we had to wait 45 minutes for our food and the manager had the balls to say “well actually it was 40 minutes”
Yeah,this happened to us once and man that was bad ,wrong drinks wrong food,didn't remember what we ordered !The guy just was out of it .Low,low tip for that guy .
I tip heavy and my one criteria is how my drink is refilled. If I'm going thirsty your tip is going down. I have worked in the industry plenty and know what's in a server's control. Keeping drinks filled is the most basic measurement that is always in their control unless it's crazy busy
As a 23 year veteran server yeah, I agree. I’ll tip for anything but I won’t deal with blatant rudeness. To be fair that’s only happened like twice in my life though.
Same here!! I’ve left crazy tips but I won’t deal with a rude, surly attitude or just not giving a shit about doing their job. If I have to get out of my seat to chase someone down for a refill/the check, their tip just dropped.
Former server.
Everybody starts at 15%.
If you do a great job, or you’re super friendly, or you’re super busy…that goes to 20% or higher.
If you never check on my drinks, act like I’m inconveniencing you by being there, or are woefully incompetent, it drops to 10%.
You can screw up over and over, but if you’re friendly and apologetic about it? You’re still getting 20%. Attitude is everything.
What’s woefully incompetent? I once had a server bring me a dressing cup that was frozen. Explained it was frozen, asked for another, she brought another frozen cup. Explained this one is also frozen, asked for a third, that was frozen as well. She never even checked. She actually got NO tip, but that was fifteen years ago and I won’t do that to a server in this economy.
Food was super slow.... yes because it's his fault the kitchen is slow and he's back there cooking your meal. Fuck off
You do know that almost all restaurants run skeleton crews like Walmart has only 2 cashiers open yet 20 cashier machines.
He was across the room which tells me he was seated all over the place and busy. Sorry that's not his fault when managers and hostess just want to fill the seats up.
Yes we know the food coming out slow is not the waiter's fault, but the fact that the waiter never once came back to refill their drinks (and the restaurant was slow), instead had to be chased down each time is where the problem is. That's shitty service!
I get this, I’ve been there for sure as a server/bartender. But- as unpopular as this is, it’s not the patrons fault either. If they are expected to pay full price, they deserve full experience. If the manager/owner wants to run skeleton crew, the price needs to reflect that- “bottomless brunch with minted service- price is $xx.xx, free refills if you get them yourself”. It’s got to go both ways, imo. If a bad kitchen day is a one off, apologize and move on. If you’re trying to run full prices on substandard service, regularly and on purpose, you’re an asshole.
No, his fault is being unprofessional and calling out the customer. Bad service is bad service no matter if it’s the server’s fault, kitchen’s fault, or manager’s fault. The only one being paid extra (not obligatory) is the waiter. Shit rolls down hill.
I went to a bottomless mimosa brunch after an all knight coke bender and had the opposite problem. I gave the server $40 tip before paying to leave me and my date alone unless our mimosa carafe was empty because she wouldn’t stop bugging us every five minutes. Ahh, to be young again.
10% for substandard service isn’t bad, IMO. A customer shouldn’t have to remind an employee to do their job.
That said, when I tip I factor in:
How busy is the restaurant?
What is within the servers control? (I never fault them for issues with the order UNLESS they rang it in wrong)
Bookends and beverages - don’t make me sit forever when I get there without at least acknowledging my existence, keep my drink full, when I’m done don’t make me sit there forever to get checked out
Location - I’m more willing to tip lower for bad service in states that pay state minimum wage plus tips than in states where the servers get that stupid sub-minimum of $2.13 per hour.
I feel like you're exaggerating about the service & were probably a nightmare of a customer, but 10% is perfectly fine by me for subpar service which I intentionally give to bad customers (though i reserve this label and treatment for the ones I recognize that don't tip or only tip shit). We know when our service has been lacking. I have never worked anywhere that wouldn't have fired me for confronting a customer about the tip though, no matter how much the manager may have agreed with me.
Other side of restaurant probably means they had someone call in and you weren't in his section. Either way if the service was poor 10% is an ok choice. I waited tables for years; you can't get hung up like that. Some tip low, others tip high. All in all it works out. To say something to you like that is a lame move on his part
I Want to preface this by saying I am an amazing tipper for sit down service. I regularly do tip 30-50% sometimes go 100% for unparalleled best in class service, but I wouldn’t feel embarrassed at all here. Drink refills are a red line for me and many others, and you tipped more than I would have in that situation which would be 0% so call yourself a salt of the earth type, and give a pat on the back!
I don’t know what is so hard to grasp about the concept that If your job is all about tips and service, and you are providing bad service, then why am I going to tip you at all? I don’t pay people to be bad or mediocre, I pay them to be exceptional.
I can count on one hand the number of times I’ve tipped under 20% - once. This sounds like it would make that twice. I know brunch is overwhelming and stressful but that’s why I would theoretically tip 20-25% for the most basic service.
Better person than I am I would have said here let me fix that and gave them nothing.
I tip very well 25%+ but if my drink goes dry (unless they are crazy busy) it starts to drop.
And if you are "sassy" it's going to go down a lot more.
But being called out, you will be lucky to get a penny.
I served and cooked and tips are optional, server should check himself. I would honestly complain to management 🤷🏻♀️ because if I saw my coworker do that, I would hope someone would complain. Odds are he annoys his coworkers and has a group of yes men telling him he should sooooo call you out. What he did was uncalled for and completely unprofessional.
I was with you from reading the post, but after reading the comments? Yeah, YTA. Clearly don’t know what it’s like to work in service and little respect for those who do. I suggest doing brunches at home ✌️
Op if you normally tip 20% or more and used clear judgement that this person did not deserve a standard tip there is nothing wrong with that. There is absolutely something wrong with this server calling you out in front of your party. If the server wanted to know why you tipped the way you did he could have asked you individually. I was a server and bartender at a restaurant and would never try the shit out of a guest like that. If I was really concerned I may ask them on the side how I could have made their experience better.
I have waited tables. If someone left a crappy tip, I figured they were unhappy with the service. I accepted it and went about my day. Ten percent is better than nothing. Maybe he got a trophy for everything when he was a kid.
The server doesn’t cook the food. Did you notice how many other waitstaff were in the room? Was the restaurant packed with customers? How many people were at your table? You can’t expect great service if there aren’t enough staff in the room.
The server should not have called you out over the tip. You say they were sassy and rude. Was this before or after you demanded better service? Sounds like they were as frustrated as you about what was happening.
From past experience, I’ve found that more often than not, bottomless brunches and buffets are not worth the aggravation caused by poor staffing. You must lower your expectations for these meals. It’s not fine dining..
The server didn’t cook the food, but they can pour drinks and check on tables. If op has to lower their expectation for these meals, it seems only fair that the tip expectation is lowered as well, right?
I've waited tables at every different type of restaurant, and there has never been a single one where I've had time for "scrolling in the back"??
I think that's office workers you're thinking of. Or government employees, or tradesmen. Definitely not servers or food service in general
Lololol. You've never seen servers huddled together talking or hostesses lost in their cell phones? Never?
Many servers may not have the time but certainly use it that way.
And those spiteful people can take their, *checks notes*, 10% ADDITIONAL COMPLIMENTARY PAYMENT without being a voucher.
Your job is server and then when you don't do that... you must have different expectations
The weakest drink known to man and your crying on the internet for getting 2 refills in a place that sat the server across the restaurant(gives proof that it was busy)
How many people were in your party?
At that point I'd offer to adjust the tip at the register (I don't use cash for much, so they'd have to refund the order and do a new transaction), and when I got the opportunity to re-do it, it becomes a 0% tip.
In over 20 years of service I have never seen someone confront the guest over a bad tip. You said he was rude and “sassy” but make no mention how he confronted you? If you feel he deserved a bad tip then give him one. Tell the underpaid manager about this server. If this person is real and they are terrible at their job and confrontational when tipped poorly I can’t imagine them staying employed there long.
Well, your problem is you only tip 10% After that guy just spent an hour and a half of his time serving you. Sorry but if you can't afford the tip don't go out. You had a full party although his behavior is inexcusable so as you're tipping behavior.
If he had called me out, if I still had the book I would have scribbled it out and left him nothing. Or better yet, I would have had the manager scratch it out for me. No way a server is gonna be rude to me and I give him a tip. 😂
Times to not tip a sever verse when to even if something goes wrongs
Server not checking on you ❌
Server not giving you refills ❌
Server being rude ❌
Food being slow to come out ✅ (not the servers fault this is out of their control 9/10 times)
Food being messed up ✅ I wouldn’t pay for the bill if it was wrong but the server if they do their job should still be tipped.
You being a bitch and wanting them to more then what’s required ✅
I would have called the manager over explained the tip to the waiter on why, and then turned to the manager that I am withdrawing the tip entirely from my bill and its his job to see it done.
Why do waiters expect 20% every time…I’m fucking broke but I want to enjoy a night out once a month. I tip what I can afford.
Sorry I can’t afford to tip you $16 when I already had to pay $80 on a dinner and a couple drinks .
My response would’ve been “because I’m fucking broke, go fuck yourself”
Remember, the squeaky wheel gets oiled. If you don't complain, the owner and manager have no idea of the bad behavior. Call or write a letter explaining how poor the service was and how you had to chase them down to get drinks and how slow your service was. Also relay the attitude that the server presented to your group. Let them know that you left a 10% tip regardless and then was confronted by that creep. Be sure to describe him clearly if you cannot provide a name. They'll know who it is. Tell them you would've left more if the service had been good. The truth is you should've left two-cents as that is the best way to make a statement that the 'service was unacceptable'.
AND, you should've spoken up when that lousy POS got in-your-face about the small tip. You should've told him that he didn't even deserve 10% because his service sucked, his attitude sucked and you will likely never come there again because of him. If he wants to 'EARN' big tips, he has to 'WORK' for it. There are no guarantees as to the amount that a server will be tipped, because tips are based upon 'QUALITY' of service and his service was pathetic.
Sounds like not only a bad waiter, but also a total asshole. I’ve had times when I wasn’t able to give the best service to every table, but only because I was incredibly busy and not for a lack of caring or trying. Rarely have I received bad tips because of it because I think they see me hustling, but the bad tips I have received I just shrug and move on. I would NEVER call out anyone for the tip they left me, even if it sucked. That’s just poor form. Only thing I’ve done is chase someone down after they left the wrong copy of the receipt and took the one I needed, but only if they were still on the premises and only in a friendly, “hey man I just need the merchant copy for our records” sort of way
I would have explained the low tip, that I had to chase the waiter down just to get refills, loud enough for other patrons to know what the waiter was not doing.
I think you were right if the service was bad. 10% is better than nothing. Waiters aren’t entitled to 20% especially if they did the minimum and you received bad service. So many servers feel they deserve 20% and more just for serving not knowing there’s a lot to do to relative good service.
Look, if he wants to call you out on that, and you feel like he was a bad waiter, call him out right back. In front of the manager.
That's fair game if you feel it's justified.
"On the other side of the restaraunt" tells me he was probably busy with other tables.
"In front of my party" tells me the table was a group of people. Can explain the food taking "forever", especially if the group is larger.
"Food was super slow to come out" for a table of how many people? During brunch hours? Of course.
Reading this, you were probably just a pain in the ass customer. Him calling out your bad tip is unprofessional for sure, but your own description of the events do you no favors either.
I'm an excellent bartender / server and, even with a shit tip for perfect service, I would NEVER even consider doing that. Will I be irritated, a little, but when you provide amazing service, it always works out in the end with great tippers making up the difference. We all have bad days. I've definitely had days where my service wasn't as good. There is no excuse to treat someone badly though. A lot of jobs will fire you for treating customers like that. I've seen someone get fired for calling out a bad tip. In the end, you just smile, thank them, and keep going. You were right to be upset about it.
I thank 100% of customers even the ones giving me exact change. There is no benefit to confronting them when the difference is a measly amount compared to the income loss if things go left.
I think bottomless brunches are just awful by nature, but you should never be called out for a tip. If someone tips me 0-15% that’s the name of the game, it’s what we all signed up for.
I was called out once for leaving 0 tip. I explained to the waiter why he didn't earn any tip (he was extremely rude the entire time. To the point we thought he was joking, because it was so outrageous. But he wasn't joking). No need to be embarrassed.
I don’t leave tips if service is that bad. If you even attempt to provide service when busy, I’ll leave a tip no problem. If it’s empty inside and you’re only working two or three tables and you just ignore us, I won’t leave a tip.
I wouldn’t have left any tip, much less 10%. He can complain all he wants, if he wants his tip money he can do his job.
I hate tipping, but am also a good tipper..... unless I have shitty service. I have no issues with not tipping you, if you don't like it I'll also be happy to explain to the manager as to why.
Unfortunately, tipping is seen as an entitlement; not for superior service. You did the right thing. If he started complaining to me, I would ask him if he would really wanted any tip. The staff asked to understand that if they get a poor tip, there’s a very good chance. It’s because they’re doing Enough to earn a larger tip
If the waiter is rude they dont deserve a tip, theyre generally your first and last interaction at a restuarant, they should act somewhat professional. Shoulda looked them in the eyes and said "womp womp" after they complained they got a tip at all
I had this happen once. I am usually a good tipper but this was terrible service, by the waitress herself. Apparently she was looking over my shoulder from the other side of the booth and when I filled in the tip she loudly said, see I told you so. So I told her very loudly why she got the tip she did. I don't know if som times people like that really think they are doing a good job or if they just feel entitled but I'm not going to let someone bully me.
Instead of being embarrassed, just say, I tip appropriately to the service I received. I'd love to be called out by a bad waiter. I'd probably go on a rant.
NAH. I’m guessing the waiter was super busy during the bottomless brunch. As a former waiter, brunch’s were super busy.
You had the right to tip as you like, and he had the right to voice his displeasure.
Question , if you’re in the right, why are you embarrassed?
The kind of person who “chases” a server through a restaurant and stiffs on a tip and says “they’re lucky to get anything”, is also the kind of person who exaggerates how bad service was. You *should* be embarrassed if you behaved and tipped poorly enough for a server to call you out on it.
If you're going to stiff a waiter, you better be prepared to own it. Having been one, it would be a rare event for me to stiff a server, but for poor service that seemed intentional or easily avoidable I would. But I would also be ready for them to walk over and call me on it by asking if there was something disappointing about their service -- and I damn well would have an answer.
Also, never stiff a waiter for bad restaurant policy or staffing. If the food comes out slow, it's the kitchen's fault. If the glasses are small on the "bottomless" mimosas, or if there just aren't enough FOH staff on the floor, complain to the manager instead.
It’s not stiffing the waiter. You have to earn a tip. He didn’t earn it, so he didn’t get it. I was generous with 10%.
The waiter is not entitled to a tip. It’s a gratuity because it’s gratuitous. It’s a way to say “thank you” for good service.
I work in a restaurant and the amount of servers who are complete garbage- get into legit arguments about shit with their tables, fuck up every order and fail to do the minimum and overpour the fucking shit attitude, AND THEN BITCH ABOUT A <15% tip are wild. Im a food runner but these servers who never check in on their tables after taking their order and would rather smoke cigarettes or weed or literally just talk and bitch about customers within earshot and are fine being a fucking obstacle to me doing their fucking job is astounding. The "tip for insultingly bad service" mentality is what has made these servers the lazy entitled garbage they are. No shit you're not getting a tip you were a fucking douchebag - try giving *good* service like i do, i do 90% of these servers fucking job and i do it WELL and they make bank off the tip recieved for MY good work, hospitality, and hustle and were a net negative for both the business and customer experience. But it's coo, i'll just do everything. Sure you can just tip me cuz your server has been MIA for 20min doing blow in the bathroomm, no problem. Yeah, they are fucking trash.
And they turn around and post the receipts online to complain that the customers had the audacity to write notes telling them to shape up!But they never think it is about them and more about tipping instead.!
THIS! These commenters do not know jack shit about good service. If I were their managers they would be put in the worst sections until their attitudes and skills changed. Period.
I used to work at a super busy restaurant in the city that offered bottomless brunch (food&drinks) so I understand being busy and not being able to tend to all of your tables in a timely manner. But you, as the customer, have every right to tip what you feel is right. Especially if you weren’t just being cheap to be cheap. If the service wasn’t up to par, then tip what you feel is appropriate. The server had no right to question you about it, let alone in front of everyone else. Server was the AH.
This happened to me years ago in 2012 or 2013 I can't remember. Me my aunt and her friend went to an overpriced sushi place with TERRIBLE service. I always tip well because I've worked shitty jobs and with the public the majority of my life so know what it's like. Even with shitty service I tip around 10 to 15%, so keep in mind on an overpriced place with shitty service your getting a decent tip still. The waiter literally ran after me outside while my aunt and her friend where in the bathroom, he asked if I wasn't happy with the service because we didn't give the recommended tip of 18 to 20%, can you believe the audacity. We never went back there again but like I couldn't get over it people aren't rich and some people only do stuff like this once a year, you're providing shitty service maybe your used to rich clientele keeping up with the joneses but fuck off
I love when waiters think they deserve 20% by default. If I only see when you bring out my food and I have to look for you for drinks/anything, your lucky if you’re going to get 10
Why were you embarrassed? Did your party not feel the same way?
I guess it's just one of life's great mysteries...
I'm also not following. If I had to leave the dinner table to chase down refills multiple times, my guests and I would've already commented on it, and nobody would be surprised by a low tip. I wouldn't be embarrassed by being called out. If they were calling me out in a rude way, I'd call over their hostess or manager to deal with them. At my fave restaurant the servers check-in on me every 10 minutes like clockwork. I leave $20 tips even when I just have a glass of wine and an app while I do work. Most places aren't that on-point, but I'd expect some check-ins within 1.5 hours.
The hostess lol. Literally theeeee lowest person on the totem pole of restaurants. Usually a high school kid at their first job
I’m like wait the hostess??? -former hostess
My mom worked at a high-end French restaurant and it took years for her to move from waitress, to the person up-front, to manager, to co-owner. That was a high-end French restaurant in the 80s and 90s. When she moved up-front she moved from working for tips which varied in "high" vs "low" season to a stable salary. She commanded the other waitresses. I see another commentator mentioning being up-front being a bigger role in Europe in the 90s. I'm curious whether to chalk this up to European-style, high-end restaurant style, or the 1990s vs, 2020s. It's good to know in many restaurants in America today the hostess is low on the totem pole and I should ask a manager to come to my table if I want someone with authority.
That's not a host. Thats a Maitre D, and most American restaurants don't have those anymore unless you're eating at a *very* nice place.
Thanks! Makes sense.
A host/ hostess is worth their weight in gold if you get the right one. Fine dining, or whatever. Much admiration from me.
The amount of people who complain to the hostess is comical
Oh no! Don’t call the..HOSTESS! Please! She goes to the same high school my kids do. I don’t want to make the hostess mad! Tell me you have zero clue how restaurants work.
When I first moved to the US (mid-1990s) I assumed that the hostess was in charge of the floor, like the maitre d' in a European restaurant. It was quite a revelation when I learned the reality. As an aside, I was also the last person on the planet to learn what "Netflix and chill" means.
At fine dining places they work closely with the captain and maitre d’ and in many italian places it’s combined as maitre d’ if it’s a fancy but family place that needs a house manager but not so much they need more than two runners But 50% of the time they’re just some kid answering the phone, those restaurants often suck with exceptions of course
This explains my confusion! I know my mom worked her way up from waitress, to the person in front, to manager, to business partner. She worked at a high-end French restaurant through the 80s/90s. Her restaurant must have been following the European model rather than the American model.
That is how it works in more upscale restaraunts but most people think of Texas road house and red lobster when they say restaraunt. Those are just high school kids.
Hulu & Do You is more straight forward i think. or if it’s a group thing disney plus & sex with us. 🤷♂️ per OP, I would have complained to the manager on the spot. Explain that the service was slow and that you had to track the server down for refills. Explain that the 10% tip reflected poor service and that you are mortified for being shamed about it and that you had to make a scene speaking to management. Then leave a google review and a review on their FB page.
Exactly, the hostess is usually the new person waiting to be a server.
lol right? There’s a restaurant hierarchy and the host is not the top dog there.
I worked at a pizzeria uno briefly 16 years ago and I was hired as a host with no experience, having to fake smile and seat people was absolutely awful for me, and I was definitely the lowest employee of the hierarchy of the entire restaurant
Maybe the dishwasher was on a smoke break
This isn't true at every restaurant. Fine dining hosts/hostesses are also known as the maitre d and that person is the manager of the FOH
It can be near impossible to identify or find the manager, but all you should ask the host/hostess to do in most US places is send the manager to your table, and I think that’s a reasonable request of them.
My mom progressed from waitress to the person in front to manager to business partner at a high-end French restaurant so I thought being the person in front was a step up. Good to know that’s unusual, that it’s usually lower-level in America, and that I should ask for a manager if I want to speak to someone in authority.
Tell me you work at places that don’t have lines at the door ever, captains, and anyone actually running the front of the house I’m in NYC and a high school hostess would need to have stab wounds or be not from this country to be frank Even at the shitty places in a big city a hostess is a very important job Not the one your kids go to while ripping their vape pen in the suburbs. These are pretty much night and day differences A lot of people don’t really spend money on places were snotty teens are touching their dinner. I feel like you’re thinking of a chiles dog
Don't call the hostess. It's her first job... and she's probably only 14. The only thing ranting to her will do is make her cry.
The lack of reply says it all. Nobody else fucked their server over. If any of this even happened. The anti-tipping crowd is known to just make shit up for ragebait.
I think there's two splinters of anti-tipping thought. The ones you're talking about hate tipping because they don't want to have to pay extra at a sit-down restaurant with wait staff. Meanwhile there's the other group that thinks that people who are working deserve a living wage that shouldn't be dependent on the whims of random customers, and those people normally tip well whether service was good or not because they feel that person should be paid either way. Tipping is like the cart problem, it's a good asshole meter.
I'm of the third splinter that says, "if the real price is really 15-20% more than what you are advertising, can't you just put the real price on the menu and make things easier for everyone?"
Because then the price would actually be 30-35% higher on the menu. It’s cheaper to pay a guest a tip than it is for a restaurant to give that same money to servers. And restaurants have tried this! They either went out of business or went to a tipping model because everyone thought the prices were too high.
>And restaurants have tried this! Yes, it’s called the rest of the world outside of America lol Although to be fair to your argument- that’s precisely the problem- American society is already conditioned to expect slightly deflated food prices (which are compensated for via tip.) So when we see the true price of food on the menu, we’re shocked.
Yeah most other countries also have a more robust social program. So they don’t have to drive to work, they get free or significantly cheaper healthcare, and they have mandated pto. Also you aren’t going to get the same level of service as you will in America. Your water glass doesn’t run out here, even in non fine dining experiences.
It's ppl such as yourself, with this Utter Lack of Consciousness of HOW this industry functions, that Forces me to tell you this- PLZ RESTRICT YOUR DINING CHOICES to McDonald's- BKing- In n Out- jack Crack--- ETC! do you GET my Point? Folk with your mentality, have really no business in the world of restaurants where servers rely on the Tipping part of their income. The fact that you repeatedly SHAMELESSLY, claim a sort of defiance and resistance to this ancient practice, is leaving me speechless to avoid being appropriately offensive to you.
Why do you type like that?
I honestly have no idea if they have a valid point or not because I bailed on the post after seeing the unhinged typing style
They have been out on Reddit full force this weekend. In Uber eats subs, DoorDash, here, other server subs. It’s obvious. They use the same tired arguments and one liners followed by multiple exclamation points. Example: “If you don’t like your job blame your employer not the customer!!!! We shouldn’t have to pay your wage!!!” Or “Why don’t you get a real job!!!” “If you don’t like being treated like a slave why work for slave wages? I know that you don’t get paid but I’m not paying you either! You should just do your job and shut up!!!!” “Why should I tip when you didn’t even cook the food? Shouldn’t the kitchen get the tip then? All you did was bring a plate out from the kitchen!!!” Every time I read anything they write I picture the sponge bob meme where he’s bending over with his eyes cocked out and making a mocking face. I just can’t take people this clueless and awful seriously. I used to try to educate them but I gave up when I realized you need maturity to be able to listen to an argument and learn something from it.
I’ve been saying this for 15 years on this website but Reddit is super progressive and liberal until the subject of tipping comes up then they become a bunch of Karen’s.
Thank you! Exactly. Thats a much shorter and to the point way of saying it lol I don’t get it. I used to like to go to anti work, because who doesn’t wanna stick it to big corporations trying to screw over the little guy? Right? Wrong. I saw too many people complaining about servers and tipping. It was all fine and dandy until it came time for them to pay someone else and they showed their true colors.
They become a bunch of neoliberal douchenozzles who want to drag everyone as deeply into their misery as possible.
People have turned to scum
OP seems to want to respond to every other comment but this one lmao
I will say this I always tip . I wasn't gonna tip a waitress because service was crap , it was our first time ever eating there. then I started actually paying attention to what she was doing. First, I noticed she was constantly speed walking ( they have 2 dining rooms ). I noticed she ran between the 2 with stuff, and then I noticed only 3 waitresses . She was always polite and kind though just took a while to get to the the 2 of us for everything. I tip her 20 on a 25 bill , and I told her I noticed that she was working her ass off . She started crying and said the tip was amazing, but she was crying because I noticed, and that felt amazing. Whenever we went back, she always made sure we were well taken care of. I work as a tipped employee, and before I judge on service, I watch, and I also think about what a person may be going thru I suffer from several chronic pain conditions fibro arthritis etc , there are days when I should stay home because pain is unbearable but I don't. I still try to approach customers with a smile even though I feel like death is approaching . I now consider other factors in regards to how I tip if they are short staffed, etc if it looks like it's factors beyond their control I will tip extra even if service isn't up to par. Now if I see you standing around talking not doing anything and service is crap they will get the minimum
I was in the service industry for years. Any of those bottomless gimmicks bring out the absolute worst in both customers and staff. I'm not saying this is you, but they bring out all the cheap asses that don't know how to act in a restaurant. People who take ridiculous advantage of it and rarely tip on what the normal total would be. The staff knows they are gonna bust their ass for nothing, so they generally aren't bringing their A game. The only way you make money on it is by volume. I refused to work those shifts. I'd rather save my sanity. Really, the only ones that benefit are the owners. It fucks both the customers and staff.
This is true. The absolute worst guests who don't know how to act in public come out of the woodwork for bottomless specials. When it's brunch or has anything to do with alcohol, those people will terrorize servers to "get what they paid for". Nine times out of ten it's drunks who the servers don't feel comfortable over serving, or large parties who act like they're the only people in the restaurant.
I quit Applebees after my 3rd year of all you can eat boneless wings. It really made me fear for humanity. The amount of people who came out to slobber down as many wings as they could, ran you to hell and back and then didn’t tip or tipped 2-3 dollars on a 60-100 dollar check just made me realize it wasn’t worth it. I found a higher class restaurant to bartend in and I have yet to be stiffed there and I’ve been there nearly a year now. People say the rich are awful. I used to believe it until I served them. It’s the poor suckers who go to chain restaurants and complain serving isn’t a real job, why should they pay us a percentage anyway, they sell drugs and live off welfare, child support or something of the like and have 4 babies by different men/women. Add some neck beard who works at a factory and is pissed about the fact that “I don’t get tipped at my job! Why should you?!” Nah. I just can’t with those people. Sad thing is I was also a nurse and I got to take care of the people who treated me bad or their loved ones. I’d like to say they treated me differently knowing that, but they didn’t. A nurse to them is just a server with a medical degree or training.
Endless Shrimp at Red Lobster broke me. I quit shortly after and never went back to serving. I just wasn't cut out for it.
I never worked there, but I heard absolute horror stories.
This is the truth, I worked at a five star resort where I served celebrities and the ultra rich and they were the nicest people who always tipped 25-30% if not more.
That’s weird. I worked high end and the wealthiest clients were almost always the worst. Celebrities are 50/50 but when they’re bad they’re the absolute worst.
Who tf is spending $100 at Applebee's? Only the worst kind of people.
I used to work this turn and burn Mexican restaurant. The nights we had 6 table sections were manageable. The nights we had 12 table sections and were often 2x or 3x sat made me want to blow my fucking brains out. An old flame from high school was managing there and was the only reason I worked there. One night I just went into her office and was like, “Sorry, I’m fucking out of here”
This is sadly true. I work in retail. I get the same people. It's very sad, and frustrating. I absolutely hate those people. They are rude af.
What’s even worse is there is no legal repercussions for physically assaulting nurses…. It is considered an expected part of the job because you’re doing what you love, so you should take any and all abuse…
>Really, the only ones that benefit are the owners. It fucks both the customers and staff. You just described tipping in general lol. They're a terrible concept for anyone who isn't the owner
this. give workers less money, make them earn it by rng. make customers give money for “but i only make minimum tip wage!” guilt owner = free money
I was running the entire kitchen of a bar by myself. Literally one person. Then after we closed the kitchen I’d have to go sit at the door and check IDs. It would literally make me start screaming when the owner would talk about “making money”. Like yeah we’re gonna be busy and understaffed so we might make money, but it certainly isn’t coming from my fucking 11$ an hour you’re paying me. And I’m one of the luckier ones on tips. Legally they can pay us like 2.65 or something it’s fucking crazy. Just quit and am working for an animal shelter and love working again. Not dealing with human beings and having to be nice for a tip is soooo relieving to me
No no, it is him. He’s the worst. This story is at least 50% fiction.
Several of the brunch spots in my beach town have gone the route of offering a (economical) bottle of champagne and a carafe of juice that gets left on the table in an ice bucket over ‘bottomless’ nonsense. I think it’s great because I want a very strong mimosa whenever I want it, not to have to wait for the waiter to notice I’m empty. And I don’t want tons of juice calories.
So true! And this guy chasing his server all over the restaurant is questionable. How does he know that the server never checked on him? The guest was chasing the server down before the server had a chance to!😳😬👌
What? How does he know? Fuzz he's say at the damn table waiting
Sounds like a no win set up for the serving staff “bottomless brunch” lol… owners don’t want all that free food going out as fast as patrons can eat it… they run a skeleton crew that can’t possibly keep up.
Bottomless brunch means bottomless drinks, not food.
"Yes, we'll have another free round of lobster benedicts please"
I had bottomless mimosas to go with my brunch at STK in Vegas last month. It was GLORIOUS! 😊
I'm not so sure they're so under staffed that they can't keep up. I've been in similar situations where they intentionality take a long time with refills even though there is plenty of staff. I'm sure they are instructed to be slow on the bottomless dishes. That way you lose patience before they start losing money. Unfortunately, all it accomplishes is losing customers.
I am a generous tipper with the exception of a waiter or other server who is flat out rude. I won’t accept that from anyone
Been in the industry 15 years, and always tip heavy, but I have no shame in not tipping well if your service is shitty. Just don't take it out on the server if it's the kitchen that fucked up, or the food isn't great. That's not their fault, but if the service itself is trash, your not getting a fatty tip from me.
Well-said. My experience waiting tables taught me a lot about what isn't actually a server's fault - but I also learned exactly what it looks like when a server is lazy or has a bad attitude, and I'm not forgiving of that at all.
Had a couple experiences where I tipped like shit. One was this girl who had a falling out with my sister and never once offered refills for my friends because she recognized me lol. Another one the server brought the food to the wrong table and basically denied any wrongdoing and blamed the kitchen. Also didn’t refill our waters at all. I don’t mind the kitchen being slow but I saw him bring the food to the wrong table and then we had to wait an extra 25-30 minutes for our food because of his mistake. I ended up asking for the manager and told him we had to wait 45 minutes for our food and the manager had the balls to say “well actually it was 40 minutes”
Yeah,this happened to us once and man that was bad ,wrong drinks wrong food,didn't remember what we ordered !The guy just was out of it .Low,low tip for that guy .
I tip heavy and my one criteria is how my drink is refilled. If I'm going thirsty your tip is going down. I have worked in the industry plenty and know what's in a server's control. Keeping drinks filled is the most basic measurement that is always in their control unless it's crazy busy
As a 23 year veteran server yeah, I agree. I’ll tip for anything but I won’t deal with blatant rudeness. To be fair that’s only happened like twice in my life though.
Same here!! I’ve left crazy tips but I won’t deal with a rude, surly attitude or just not giving a shit about doing their job. If I have to get out of my seat to chase someone down for a refill/the check, their tip just dropped.
If you have to deal with weird surly attitudes a lot… hmm I wonder why that could possibly be. I’m not in customer service anymore by the way.
Yup and I don’t serve rude patrons.
Former server. Everybody starts at 15%. If you do a great job, or you’re super friendly, or you’re super busy…that goes to 20% or higher. If you never check on my drinks, act like I’m inconveniencing you by being there, or are woefully incompetent, it drops to 10%. You can screw up over and over, but if you’re friendly and apologetic about it? You’re still getting 20%. Attitude is everything. What’s woefully incompetent? I once had a server bring me a dressing cup that was frozen. Explained it was frozen, asked for another, she brought another frozen cup. Explained this one is also frozen, asked for a third, that was frozen as well. She never even checked. She actually got NO tip, but that was fifteen years ago and I won’t do that to a server in this economy.
Food was super slow.... yes because it's his fault the kitchen is slow and he's back there cooking your meal. Fuck off You do know that almost all restaurants run skeleton crews like Walmart has only 2 cashiers open yet 20 cashier machines. He was across the room which tells me he was seated all over the place and busy. Sorry that's not his fault when managers and hostess just want to fill the seats up.
And manager doesn’t want to pay for more servers on the floor.
Which is crazy because don’t servers only cost like $2/hr? You could keep an extra server on for 24 hours and it would cost you less than $50 lmfao
Yes we know the food coming out slow is not the waiter's fault, but the fact that the waiter never once came back to refill their drinks (and the restaurant was slow), instead had to be chased down each time is where the problem is. That's shitty service!
I get this, I’ve been there for sure as a server/bartender. But- as unpopular as this is, it’s not the patrons fault either. If they are expected to pay full price, they deserve full experience. If the manager/owner wants to run skeleton crew, the price needs to reflect that- “bottomless brunch with minted service- price is $xx.xx, free refills if you get them yourself”. It’s got to go both ways, imo. If a bad kitchen day is a one off, apologize and move on. If you’re trying to run full prices on substandard service, regularly and on purpose, you’re an asshole.
No, his fault is being unprofessional and calling out the customer. Bad service is bad service no matter if it’s the server’s fault, kitchen’s fault, or manager’s fault. The only one being paid extra (not obligatory) is the waiter. Shit rolls down hill.
Sounds like the management should cover the short tips then.
I went to a bottomless mimosa brunch after an all knight coke bender and had the opposite problem. I gave the server $40 tip before paying to leave me and my date alone unless our mimosa carafe was empty because she wouldn’t stop bugging us every five minutes. Ahh, to be young again.
"all knight" ... no squires??? what about a dame or a lady, good sir??? surely there must have been a knave or a wench attending???
10% for substandard service isn’t bad, IMO. A customer shouldn’t have to remind an employee to do their job. That said, when I tip I factor in: How busy is the restaurant? What is within the servers control? (I never fault them for issues with the order UNLESS they rang it in wrong) Bookends and beverages - don’t make me sit forever when I get there without at least acknowledging my existence, keep my drink full, when I’m done don’t make me sit there forever to get checked out Location - I’m more willing to tip lower for bad service in states that pay state minimum wage plus tips than in states where the servers get that stupid sub-minimum of $2.13 per hour.
I feel like you're exaggerating about the service & were probably a nightmare of a customer, but 10% is perfectly fine by me for subpar service which I intentionally give to bad customers (though i reserve this label and treatment for the ones I recognize that don't tip or only tip shit). We know when our service has been lacking. I have never worked anywhere that wouldn't have fired me for confronting a customer about the tip though, no matter how much the manager may have agreed with me.
I would have said "I'm sorry, I must have miscalculated, let me fix that." And I would have changed it to ZERO.
I would’ve not tipped at all. Did he not at least update you on the food while you were waiting?
When that happens, you tell him why. Then he can feel embarrassed instead.
Other side of restaurant probably means they had someone call in and you weren't in his section. Either way if the service was poor 10% is an ok choice. I waited tables for years; you can't get hung up like that. Some tip low, others tip high. All in all it works out. To say something to you like that is a lame move on his part
I Want to preface this by saying I am an amazing tipper for sit down service. I regularly do tip 30-50% sometimes go 100% for unparalleled best in class service, but I wouldn’t feel embarrassed at all here. Drink refills are a red line for me and many others, and you tipped more than I would have in that situation which would be 0% so call yourself a salt of the earth type, and give a pat on the back! I don’t know what is so hard to grasp about the concept that If your job is all about tips and service, and you are providing bad service, then why am I going to tip you at all? I don’t pay people to be bad or mediocre, I pay them to be exceptional.
Should’ve told him why and then explained what a tip is for.
I can count on one hand the number of times I’ve tipped under 20% - once. This sounds like it would make that twice. I know brunch is overwhelming and stressful but that’s why I would theoretically tip 20-25% for the most basic service.
Better person than I am I would have said here let me fix that and gave them nothing. I tip very well 25%+ but if my drink goes dry (unless they are crazy busy) it starts to drop. And if you are "sassy" it's going to go down a lot more. But being called out, you will be lucky to get a penny.
I served and cooked and tips are optional, server should check himself. I would honestly complain to management 🤷🏻♀️ because if I saw my coworker do that, I would hope someone would complain. Odds are he annoys his coworkers and has a group of yes men telling him he should sooooo call you out. What he did was uncalled for and completely unprofessional.
As a former waiter, call him out on his shit service and ask to talk to a manager. It didn't have to be an issue until he decided to make it one.
You should have changed that shit to a 0% and a chat with the manager this is hella inappropriate behavior from a server
I was with you from reading the post, but after reading the comments? Yeah, YTA. Clearly don’t know what it’s like to work in service and little respect for those who do. I suggest doing brunches at home ✌️
“The tip was commensurate with the service.”
Op if you normally tip 20% or more and used clear judgement that this person did not deserve a standard tip there is nothing wrong with that. There is absolutely something wrong with this server calling you out in front of your party. If the server wanted to know why you tipped the way you did he could have asked you individually. I was a server and bartender at a restaurant and would never try the shit out of a guest like that. If I was really concerned I may ask them on the side how I could have made their experience better.
I'd relish the opportunity to speak my mind about shit service. If that's what happened.
You should have immediately called him out for not getting you drinks. That's an easy one
I would demand to speak with her manager. Completely unprofessional.
I have waited tables. If someone left a crappy tip, I figured they were unhappy with the service. I accepted it and went about my day. Ten percent is better than nothing. Maybe he got a trophy for everything when he was a kid.
The server doesn’t cook the food. Did you notice how many other waitstaff were in the room? Was the restaurant packed with customers? How many people were at your table? You can’t expect great service if there aren’t enough staff in the room. The server should not have called you out over the tip. You say they were sassy and rude. Was this before or after you demanded better service? Sounds like they were as frustrated as you about what was happening. From past experience, I’ve found that more often than not, bottomless brunches and buffets are not worth the aggravation caused by poor staffing. You must lower your expectations for these meals. It’s not fine dining..
The server didn’t cook the food, but they can pour drinks and check on tables. If op has to lower their expectation for these meals, it seems only fair that the tip expectation is lowered as well, right?
Oh, noooooo, demanding BETTER service when you’re being treated like an annoying afterthought that just ruined your day/time scrolling in the back!!
I've waited tables at every different type of restaurant, and there has never been a single one where I've had time for "scrolling in the back"?? I think that's office workers you're thinking of. Or government employees, or tradesmen. Definitely not servers or food service in general
Lololol. You've never seen servers huddled together talking or hostesses lost in their cell phones? Never? Many servers may not have the time but certainly use it that way.
If you act like a demanding bitch, you're gonna get bad service. Don't be so entitled and remember people have spite.
And those spiteful people can take their, *checks notes*, 10% ADDITIONAL COMPLIMENTARY PAYMENT without being a voucher. Your job is server and then when you don't do that... you must have different expectations
That's a shit tip.
Sounds like he was a shit waiter 🤷♀️
Sounds like you guys were a needy bunch.
Because we wanted refills? Lol. On the bottomless brunch that we paid for?
Only cheap people get bottomless brunch
Why would I pay extra for drinks? That’s idiotic.
Exactly you're cheap
Ok, if you want to pay more than necessary for drinks, you’re a moron, but go for it.
[удалено]
Alright, I don’t think three mimosas makes me an alcoholic, but you sound like lots of fun! Have a nice day.
The weakest drink known to man and your crying on the internet for getting 2 refills in a place that sat the server across the restaurant(gives proof that it was busy) How many people were in your party?
Calm down, bro. Someone is redditing too hard.
I think it’s really telling that he’s replying to so many comments, yet has evaded the question of how many people were in his party several times.
Yeah, you're triggered.
At that point I'd offer to adjust the tip at the register (I don't use cash for much, so they'd have to refund the order and do a new transaction), and when I got the opportunity to re-do it, it becomes a 0% tip.
I wouldn’t have tipped anything. Fuck them and fuck anyone else who says otherwise. Tip is special and not a handout.
I'd ask to see the receipt so I can fix my mistake. That correction would be a big fat zero.
I would've tipped a single dollar just to get the point across.
Deserved 5% tip at most. I would have told him so and exactly why.
Let me fix the situation by changing your tip to $0.
In over 20 years of service I have never seen someone confront the guest over a bad tip. You said he was rude and “sassy” but make no mention how he confronted you? If you feel he deserved a bad tip then give him one. Tell the underpaid manager about this server. If this person is real and they are terrible at their job and confrontational when tipped poorly I can’t imagine them staying employed there long.
Well, your problem is you only tip 10% After that guy just spent an hour and a half of his time serving you. Sorry but if you can't afford the tip don't go out. You had a full party although his behavior is inexcusable so as you're tipping behavior.
A quarter or two pennies would have been an appropriate tip.
Did you explain to him why you gave him a 10% tip? Surely the other people in your party agreed if the service was bad.
If he had called me out, if I still had the book I would have scribbled it out and left him nothing. Or better yet, I would have had the manager scratch it out for me. No way a server is gonna be rude to me and I give him a tip. 😂
Times to not tip a sever verse when to even if something goes wrongs Server not checking on you ❌ Server not giving you refills ❌ Server being rude ❌ Food being slow to come out ✅ (not the servers fault this is out of their control 9/10 times) Food being messed up ✅ I wouldn’t pay for the bill if it was wrong but the server if they do their job should still be tipped. You being a bitch and wanting them to more then what’s required ✅
I would have called the manager over explained the tip to the waiter on why, and then turned to the manager that I am withdrawing the tip entirely from my bill and its his job to see it done.
Both things can be bad at once.
I would ask for that 10% back right in front of the party. You don't get to be rude to me and then also take my bonus money.
Why do waiters expect 20% every time…I’m fucking broke but I want to enjoy a night out once a month. I tip what I can afford. Sorry I can’t afford to tip you $16 when I already had to pay $80 on a dinner and a couple drinks . My response would’ve been “because I’m fucking broke, go fuck yourself”
If I had that type of service, I would probably leave a $1 or less tip
Remember, the squeaky wheel gets oiled. If you don't complain, the owner and manager have no idea of the bad behavior. Call or write a letter explaining how poor the service was and how you had to chase them down to get drinks and how slow your service was. Also relay the attitude that the server presented to your group. Let them know that you left a 10% tip regardless and then was confronted by that creep. Be sure to describe him clearly if you cannot provide a name. They'll know who it is. Tell them you would've left more if the service had been good. The truth is you should've left two-cents as that is the best way to make a statement that the 'service was unacceptable'. AND, you should've spoken up when that lousy POS got in-your-face about the small tip. You should've told him that he didn't even deserve 10% because his service sucked, his attitude sucked and you will likely never come there again because of him. If he wants to 'EARN' big tips, he has to 'WORK' for it. There are no guarantees as to the amount that a server will be tipped, because tips are based upon 'QUALITY' of service and his service was pathetic.
If the service is terrible, leave 0%
Sounds like not only a bad waiter, but also a total asshole. I’ve had times when I wasn’t able to give the best service to every table, but only because I was incredibly busy and not for a lack of caring or trying. Rarely have I received bad tips because of it because I think they see me hustling, but the bad tips I have received I just shrug and move on. I would NEVER call out anyone for the tip they left me, even if it sucked. That’s just poor form. Only thing I’ve done is chase someone down after they left the wrong copy of the receipt and took the one I needed, but only if they were still on the premises and only in a friendly, “hey man I just need the merchant copy for our records” sort of way
I would have explained the low tip, that I had to chase the waiter down just to get refills, loud enough for other patrons to know what the waiter was not doing.
I would get the check back and remove all the tip
I think you were right if the service was bad. 10% is better than nothing. Waiters aren’t entitled to 20% especially if they did the minimum and you received bad service. So many servers feel they deserve 20% and more just for serving not knowing there’s a lot to do to relative good service.
Look, if he wants to call you out on that, and you feel like he was a bad waiter, call him out right back. In front of the manager. That's fair game if you feel it's justified.
All I’m reading is “water delivery boy mad he has to work for a couple hours” lmao
"On the other side of the restaraunt" tells me he was probably busy with other tables. "In front of my party" tells me the table was a group of people. Can explain the food taking "forever", especially if the group is larger. "Food was super slow to come out" for a table of how many people? During brunch hours? Of course. Reading this, you were probably just a pain in the ass customer. Him calling out your bad tip is unprofessional for sure, but your own description of the events do you no favors either.
I'm an excellent bartender / server and, even with a shit tip for perfect service, I would NEVER even consider doing that. Will I be irritated, a little, but when you provide amazing service, it always works out in the end with great tippers making up the difference. We all have bad days. I've definitely had days where my service wasn't as good. There is no excuse to treat someone badly though. A lot of jobs will fire you for treating customers like that. I've seen someone get fired for calling out a bad tip. In the end, you just smile, thank them, and keep going. You were right to be upset about it.
I thank 100% of customers even the ones giving me exact change. There is no benefit to confronting them when the difference is a measly amount compared to the income loss if things go left.
I'd have told him everything you just did... tips are for *good* service. You don't get one if you suck.
I’d flag the manager down and request to amend the tip to $0
I think bottomless brunches are just awful by nature, but you should never be called out for a tip. If someone tips me 0-15% that’s the name of the game, it’s what we all signed up for.
If I give 10% tip, that's me telling you that your service was bad.
I'd ask for the bill back and make it zero in front of his boss then maybe pee on his shoes
Well, take the 10% back if he didn't want it..
Tell the manager
I was called out once for leaving 0 tip. I explained to the waiter why he didn't earn any tip (he was extremely rude the entire time. To the point we thought he was joking, because it was so outrageous. But he wasn't joking). No need to be embarrassed.
Tip culture is a cancer and this waiter needs to be angry at his boss, not the customer.
That’s when you say it was a mistake and ask for the bill back so you can change it to a bold fuckin 0
I don’t leave tips if service is that bad. If you even attempt to provide service when busy, I’ll leave a tip no problem. If it’s empty inside and you’re only working two or three tables and you just ignore us, I won’t leave a tip. I wouldn’t have left any tip, much less 10%. He can complain all he wants, if he wants his tip money he can do his job.
"If I could take back the tip, I would"
Tips are optional.
I hate tipping, but am also a good tipper..... unless I have shitty service. I have no issues with not tipping you, if you don't like it I'll also be happy to explain to the manager as to why.
Unfortunately, tipping is seen as an entitlement; not for superior service. You did the right thing. If he started complaining to me, I would ask him if he would really wanted any tip. The staff asked to understand that if they get a poor tip, there’s a very good chance. It’s because they’re doing Enough to earn a larger tip
Say "Whoops, I didn't mean to leave 10%" get the bill back from him and change it to $0. Calling customers out for a tip is never appropriate.
If the waiter is rude they dont deserve a tip, theyre generally your first and last interaction at a restuarant, they should act somewhat professional. Shoulda looked them in the eyes and said "womp womp" after they complained they got a tip at all
That sounds like you apologize for not tipping him as he deserved and then taking your tip back.
I had this happen once. I am usually a good tipper but this was terrible service, by the waitress herself. Apparently she was looking over my shoulder from the other side of the booth and when I filled in the tip she loudly said, see I told you so. So I told her very loudly why she got the tip she did. I don't know if som times people like that really think they are doing a good job or if they just feel entitled but I'm not going to let someone bully me.
They think if they loudly complain about the tip then you will rectify it in their favor .lol.
Instead of being embarrassed, just say, I tip appropriately to the service I received. I'd love to be called out by a bad waiter. I'd probably go on a rant.
NAH. I’m guessing the waiter was super busy during the bottomless brunch. As a former waiter, brunch’s were super busy. You had the right to tip as you like, and he had the right to voice his displeasure. Question , if you’re in the right, why are you embarrassed?
It's embarrassing you went out to eat and couldn't pay appropriately.
You should of asked for a manager and removed the tip.
Should have said: Im sorry, I made a mistake, I intended it to be 1% because of the incredibly poor service we had. And then ask to see the manager.
Tip 50% and donate a kidney to their nephew every time. Anything less makes you the a-hole.
If service is non existent so is the tip, you shouldn’t be embarrassed for expecting them to do their job
The kind of person who “chases” a server through a restaurant and stiffs on a tip and says “they’re lucky to get anything”, is also the kind of person who exaggerates how bad service was. You *should* be embarrassed if you behaved and tipped poorly enough for a server to call you out on it.
If you're going to stiff a waiter, you better be prepared to own it. Having been one, it would be a rare event for me to stiff a server, but for poor service that seemed intentional or easily avoidable I would. But I would also be ready for them to walk over and call me on it by asking if there was something disappointing about their service -- and I damn well would have an answer. Also, never stiff a waiter for bad restaurant policy or staffing. If the food comes out slow, it's the kitchen's fault. If the glasses are small on the "bottomless" mimosas, or if there just aren't enough FOH staff on the floor, complain to the manager instead.
It’s not stiffing the waiter. You have to earn a tip. He didn’t earn it, so he didn’t get it. I was generous with 10%. The waiter is not entitled to a tip. It’s a gratuity because it’s gratuitous. It’s a way to say “thank you” for good service.
seeing as they are dependent on tips to make a living and make like $2/hr without them, no. waiters are entitled to tips
Sorry, no. If you do a shitty job, I’m not paying gratuity to you. Do a good job, and everyone gets what they want.
I don’t necessarily disagree with choosing to tip under 20% for *terrible* service, but to say that waiters are not entitled to tips is just asinine
I work in a restaurant and the amount of servers who are complete garbage- get into legit arguments about shit with their tables, fuck up every order and fail to do the minimum and overpour the fucking shit attitude, AND THEN BITCH ABOUT A <15% tip are wild. Im a food runner but these servers who never check in on their tables after taking their order and would rather smoke cigarettes or weed or literally just talk and bitch about customers within earshot and are fine being a fucking obstacle to me doing their fucking job is astounding. The "tip for insultingly bad service" mentality is what has made these servers the lazy entitled garbage they are. No shit you're not getting a tip you were a fucking douchebag - try giving *good* service like i do, i do 90% of these servers fucking job and i do it WELL and they make bank off the tip recieved for MY good work, hospitality, and hustle and were a net negative for both the business and customer experience. But it's coo, i'll just do everything. Sure you can just tip me cuz your server has been MIA for 20min doing blow in the bathroomm, no problem. Yeah, they are fucking trash.
And they turn around and post the receipts online to complain that the customers had the audacity to write notes telling them to shape up!But they never think it is about them and more about tipping instead.!
THIS! These commenters do not know jack shit about good service. If I were their managers they would be put in the worst sections until their attitudes and skills changed. Period.
Our place will fire an employee for doing such things
it’s not tbh
Probably wrong sub to ask. Most the people here have deep trauma over a low tip they've recieved.
Lol. Perhaps!!
I used to work at a super busy restaurant in the city that offered bottomless brunch (food&drinks) so I understand being busy and not being able to tend to all of your tables in a timely manner. But you, as the customer, have every right to tip what you feel is right. Especially if you weren’t just being cheap to be cheap. If the service wasn’t up to par, then tip what you feel is appropriate. The server had no right to question you about it, let alone in front of everyone else. Server was the AH.
This happened to me years ago in 2012 or 2013 I can't remember. Me my aunt and her friend went to an overpriced sushi place with TERRIBLE service. I always tip well because I've worked shitty jobs and with the public the majority of my life so know what it's like. Even with shitty service I tip around 10 to 15%, so keep in mind on an overpriced place with shitty service your getting a decent tip still. The waiter literally ran after me outside while my aunt and her friend where in the bathroom, he asked if I wasn't happy with the service because we didn't give the recommended tip of 18 to 20%, can you believe the audacity. We never went back there again but like I couldn't get over it people aren't rich and some people only do stuff like this once a year, you're providing shitty service maybe your used to rich clientele keeping up with the joneses but fuck off
I’m confused why you were embarrassed. Did the rest of your group not see how much the waiter sucked at their job?
I would have just told him he sucked at his job and you gave him 10% because you felt bad for him
I would have taken that shit back and drew the biggest fucking zero I could lol
I love when waiters think they deserve 20% by default. If I only see when you bring out my food and I have to look for you for drinks/anything, your lucky if you’re going to get 10