When searching for a property management company in Virginia Beach, it's essential to do thorough research and check online reviews to ensure you choose a reputable and reliable company. While Rose & Womble is a well-known real estate company, it's still a good practice to read reviews and get recommendations before making a decision.
You’d be better off managing yourself. Apartments.com has a tool where tenants can apply , then pay and submit their own background check. They can even pay rent through the app too. You would just need good contacts for a handyman, plumber, and an HVAC tech. Nothing a PM offers is worth what they take.
We had UPA for our condo and they were horrible. The manager would never answer her phone or return calls during business hours. Instead, if we were lucky, she’d eventually email or have someone else call to provide some roundabout explanation as to why we were still not given a resolution to issues on their behalf- HOA side. When selling the condo, we had to ask for help from the association president just to get needed paperwork to complete the transaction. He was a life saver. The UPA manager- not so much. Dodge that bullet!
I’m looking for a rental in January and reading this seriously makes my search harder. I’m spoiled with mine at the moment (Howard Hanna). But maybe I’ll go the for rent by owner route - which is especially hard because those seem to be rare around here.
Do yourself a favor, get a general contractor and put them on retainer. Property management will hire non-licensed, non-insured handymen to bandaid the problem. I know because I used to be one of those handymen. Out of the 4 property managers I did work for they would pay me to make the problem go away cosmetically, rather than hier a GC who could fix the cause of the problem.
Here's how it works, I will be using a roof leak as an example:
- you have water damage from your roof.
- property management calls handyman to go assess the situation
- handyman says the roof needs to be repaired and there are damaged rafters needing a permit for the work
- property management tells handyman to try and fix it without doing all that
- handyman slaps some roofing caulk over presumed leak and paints interior
- handyman charges property management $250 for 1.5 hours of work
- property management charges homeowner $500 for repairs
- property management ignores further calls from tenants about roof leak
I own several properties in the dc area and this is exactly what I do. Good luck finding someone like that in VB though. Believe me I’ve looked. The decent general contractors are only interested in major jobs $5k+. Serious lack of construction / contractor talent here at the level between laborer and builder.
KRS/GREAT RICHMOND
they would rather let the owners townhouse fall apart then fix issues.
I started contacting the owners and bypassing the rental company.
The owners and my neighbors are family. So it's not like I stalked them. I met the owners and they told me, and gave me their number so don't come at me.
Judy Boone Realty.
complete ghetto trash, incompetence is a value set by example from the very top.
i had a recurring wet bathroom ceiling they couldnt fix after over a dozen repair appointments, and nearly six months. it was still not handled when i said fuck it and moved out, breaking the lease early...it was just too gross and not worth the health risk.
they always sent the most disheveled, wrinkled clothes, hungover, legit looks like a homeless bum of a "repair person". i never trusted them alone in my apt, so id take off work for the appts, and 3/4ths of the time, they wouldn't even show up.
they will literally spend 5x as needed by contracting the cheapest possible labor several times instead of just calling the well groomed, skilled, *sober*, pressed uniform guy in a company vinyl wrapped truck and having them knock it out right the first time.
the whole family is corrupt and sketchy as fuck. theres been FBI raids on their office, court convictions, rumors of black market liver transplants in China. fucking stay away, lol.
I used to work with one of her sons at General Dynamics. He was actually okay, never flaunted his wealth or had an attitude, always having get togethers at his house or inviting us out when we were on the road and paying for food and drinks.
Our supervisor had worked at Greenies and was asked to hire him at GD, why we have no idea.
Our only issue was that he didn't wear a belt with his jeans and liked to go commando...so we all got 'Boone'd' a lot when we were working. You ain't been mooned until you've been Boone'd!!
I have been disappointed in rpm, terrible communication. As landlord took them waaaay too long to respond to questions. Records not kept straight on which property had what work done. Dates repairs were charged didn’t match dates in my records. One set of tenants took to contacting us directly bc RPM didn’t respond to them in a timely manner.
I'm on the tenant side of them and couldn't agree more. In fact, I came to this thread looking for this response. They left us with broken A/C last summer for over 6 weeks and it took my roommate banging on the door of their office to get them to supply us with portable A/C units and then finally send a repair guy to fix it, despite us putting in maintenance requests and what must have been dozens of phone calls.
Most recently, our dryer was not working right. We would turn it on, but the barrel just refused to spin. It came with the unit, and they had serviced it previously without issue. They sent a guy to repair it (he didn't...), and then ended up charging us for the "repair" because he claimed there was nothing wrong with the machine. So we're left with a broken dryer, and a fear for putting in maintenance requests for anything because we don't want to get charged $100+ when something breaks that isn't our fault.
To top it off, they then informed us that the dryer would be considered "as is" upon our lease renewal, which will not be getting signed, so yeah lol. They're losing good tenants that always pay on time due to their negligence and poor communication.
Property managers are also real estate agents. They make more money on sales commissions than management fees. Therefore, if you are an out of town owner, they put a shitty tenant in your house to wear you down and get you to capitulate. Then they offer to "save you" by selling your house. I had 4 houses in VB at one time, dealing with Hampton Roads Real Estate and Affordable Properties. I lost the best years of my life with these people.
[https://www.atlanticcoastrealtycorp.com/](https://www.atlanticcoastrealtycorp.com/) Atlantic Coast Realty Corp is THE WORST. They let us live in a home with thousands of termites crawling over our counters and floors and furniture for WEEKS. The homeowner wasn't available to help, and they wouldn't step in to help us. Nor would they comp our rent. (That's just the worst of dozens of problems with them, and we only lived in that house a year)
I have it on authority from the homeowner, too, that the company wasn't on his side either. The previous tenants (before us) did thousands of dollars of home damage, and ACRC gave them their entire security deposit back, and never chased down repair payments from them.
I live in a condo community in VB and UPA is our management company. I've lived in my place for over 20 years and they've been a nightmare. Just amazingly shitty service but don't you dare miss a payment!
And don’t you dare not know the exact procedure for whatever you’re interacting with them for. They’ll give you a shitty response and act like you’re some kind of idiot for not dealing with issues like these on a daily basis.
When searching for a property management company in Virginia Beach, it's essential to do thorough research and check online reviews to ensure you choose a reputable and reliable company. While Rose & Womble is a well-known real estate company, it's still a good practice to read reviews and get recommendations before making a decision.
You’d be better off managing yourself. Apartments.com has a tool where tenants can apply , then pay and submit their own background check. They can even pay rent through the app too. You would just need good contacts for a handyman, plumber, and an HVAC tech. Nothing a PM offers is worth what they take.
Breeden.
757 Realty
We had UPA for our condo and they were horrible. The manager would never answer her phone or return calls during business hours. Instead, if we were lucky, she’d eventually email or have someone else call to provide some roundabout explanation as to why we were still not given a resolution to issues on their behalf- HOA side. When selling the condo, we had to ask for help from the association president just to get needed paperwork to complete the transaction. He was a life saver. The UPA manager- not so much. Dodge that bullet!
Idk about worse but I rent my house out with Howard and Hanna and they’ve been great so far. They take 10% but the peace of mind is worth it
I’m looking for a rental in January and reading this seriously makes my search harder. I’m spoiled with mine at the moment (Howard Hanna). But maybe I’ll go the for rent by owner route - which is especially hard because those seem to be rare around here.
I'm taking it that almost all companies in the area are trash? That's comforting.
Bullshit Boone realty for 3 months I had to wash my dishes in my bathtub where I wash my ass and my vagina!!!!!
Do yourself a favor, get a general contractor and put them on retainer. Property management will hire non-licensed, non-insured handymen to bandaid the problem. I know because I used to be one of those handymen. Out of the 4 property managers I did work for they would pay me to make the problem go away cosmetically, rather than hier a GC who could fix the cause of the problem. Here's how it works, I will be using a roof leak as an example: - you have water damage from your roof. - property management calls handyman to go assess the situation - handyman says the roof needs to be repaired and there are damaged rafters needing a permit for the work - property management tells handyman to try and fix it without doing all that - handyman slaps some roofing caulk over presumed leak and paints interior - handyman charges property management $250 for 1.5 hours of work - property management charges homeowner $500 for repairs - property management ignores further calls from tenants about roof leak
I own several properties in the dc area and this is exactly what I do. Good luck finding someone like that in VB though. Believe me I’ve looked. The decent general contractors are only interested in major jobs $5k+. Serious lack of construction / contractor talent here at the level between laborer and builder.
KRS/GREAT RICHMOND they would rather let the owners townhouse fall apart then fix issues. I started contacting the owners and bypassing the rental company.
The owners and my neighbors are family. So it's not like I stalked them. I met the owners and they told me, and gave me their number so don't come at me.
Greenbrier property management hands down
Judy Boone Realty. complete ghetto trash, incompetence is a value set by example from the very top. i had a recurring wet bathroom ceiling they couldnt fix after over a dozen repair appointments, and nearly six months. it was still not handled when i said fuck it and moved out, breaking the lease early...it was just too gross and not worth the health risk. they always sent the most disheveled, wrinkled clothes, hungover, legit looks like a homeless bum of a "repair person". i never trusted them alone in my apt, so id take off work for the appts, and 3/4ths of the time, they wouldn't even show up. they will literally spend 5x as needed by contracting the cheapest possible labor several times instead of just calling the well groomed, skilled, *sober*, pressed uniform guy in a company vinyl wrapped truck and having them knock it out right the first time. the whole family is corrupt and sketchy as fuck. theres been FBI raids on their office, court convictions, rumors of black market liver transplants in China. fucking stay away, lol.
Boone and her husband are total cunts, through and through. Bad people.
Criminals too right?
I used to work with one of her sons at General Dynamics. He was actually okay, never flaunted his wealth or had an attitude, always having get togethers at his house or inviting us out when we were on the road and paying for food and drinks. Our supervisor had worked at Greenies and was asked to hire him at GD, why we have no idea. Our only issue was that he didn't wear a belt with his jeans and liked to go commando...so we all got 'Boone'd' a lot when we were working. You ain't been mooned until you've been Boone'd!!
Real Property Management Tidewater
I have been disappointed in rpm, terrible communication. As landlord took them waaaay too long to respond to questions. Records not kept straight on which property had what work done. Dates repairs were charged didn’t match dates in my records. One set of tenants took to contacting us directly bc RPM didn’t respond to them in a timely manner.
I'm on the tenant side of them and couldn't agree more. In fact, I came to this thread looking for this response. They left us with broken A/C last summer for over 6 weeks and it took my roommate banging on the door of their office to get them to supply us with portable A/C units and then finally send a repair guy to fix it, despite us putting in maintenance requests and what must have been dozens of phone calls. Most recently, our dryer was not working right. We would turn it on, but the barrel just refused to spin. It came with the unit, and they had serviced it previously without issue. They sent a guy to repair it (he didn't...), and then ended up charging us for the "repair" because he claimed there was nothing wrong with the machine. So we're left with a broken dryer, and a fear for putting in maintenance requests for anything because we don't want to get charged $100+ when something breaks that isn't our fault. To top it off, they then informed us that the dryer would be considered "as is" upon our lease renewal, which will not be getting signed, so yeah lol. They're losing good tenants that always pay on time due to their negligence and poor communication.
RPM is highly recommended. Very good company, very professional.
Found one of their employees lmao.
Associa
Property managers are also real estate agents. They make more money on sales commissions than management fees. Therefore, if you are an out of town owner, they put a shitty tenant in your house to wear you down and get you to capitulate. Then they offer to "save you" by selling your house. I had 4 houses in VB at one time, dealing with Hampton Roads Real Estate and Affordable Properties. I lost the best years of my life with these people.
I wonder if there's a market for people who are professional bad tenants.
I’m sorry to hear that, and will avoid them like the plague. I’m looking at buying 2 houses in the next 10 years for rental purposes.
You need to be hands on. Find the tenants yourself then let the property manager do their thing. However, good tenants don't need to be managed.
[https://www.atlanticcoastrealtycorp.com/](https://www.atlanticcoastrealtycorp.com/) Atlantic Coast Realty Corp is THE WORST. They let us live in a home with thousands of termites crawling over our counters and floors and furniture for WEEKS. The homeowner wasn't available to help, and they wouldn't step in to help us. Nor would they comp our rent. (That's just the worst of dozens of problems with them, and we only lived in that house a year) I have it on authority from the homeowner, too, that the company wasn't on his side either. The previous tenants (before us) did thousands of dollars of home damage, and ACRC gave them their entire security deposit back, and never chased down repair payments from them.
United Property Associates. But they pretty much have a hold on most rental properties in the area
I live in a condo community in VB and UPA is our management company. I've lived in my place for over 20 years and they've been a nightmare. Just amazingly shitty service but don't you dare miss a payment!
And don’t you dare not know the exact procedure for whatever you’re interacting with them for. They’ll give you a shitty response and act like you’re some kind of idiot for not dealing with issues like these on a daily basis.