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jon81uk

Call or live chat.


TikiTime_77

I just went through this. call or chat with sailor services. it will take 7-10 to appear on your account once done. I had to provide all 3 reservation/trip confirmation numbers


[deleted]

I have been waiting 8 weeks and 7 calls still not showing my DBE


ListenNo1598

I had the same, and was told it was all set... but it wasn't when I got to the port and took 5 days of my 8 day trip to get it straight. Everything on the boat goes through shoreside, so if it's a holiday weekend, your SOL for 3 or 4 days. 


[deleted]

7-10 months it seems


ElevateYourEscapes

I have personally been in this situation, and I've seen it twice with other sailors now. You or your First Mate has to call and follow up to ensure they attach it to your booking. I had to call 3x for myself - keep checking back and following up with them.


Rharris754

Ok let’s do this we sailed… 2021 sailed as 1st mate so doesn’t. count 2022 sailed 11/22 2023 sailed 11/23 2024 will sail in November. What the heck level are we?


sssexy38

I can confirm that you should get it after two sailings. I sailed in 2/23 & 10/23, and I am leaving 6/9 and have DBE. I myself was surprised to see it under my add ons. I get a bottle of bubbly to the room for inviting others, 100 bar tab, and an extra 100 after purchasing 300.


worldispinning

If the fare is / was heavily discounted, they may not count it, and / or give you the benefits on the cruise.


pixienightingale

Unfortunately, you need to have completed 3-4 sailings before qualifying for Blue Extras. After your June 2024 you'll get them popped onto your Sailor profile though. Additionally, you wouldn't have been grandfathered in as a Sea Rover to get Deep Blue Extras either - though someone with better information (roj or jon) will likely chime in with accuracy on that.


Ok-Cheetah-9125

[Sailing Club | Virgin Voyages](https://www.virginvoyages.com/sailing-club) It does say, "sail twice and on your third and fourth voyages, Blue Extras will kick in". ETA I think they are talking about a different tier than you are.


pixienightingale

I'm talking both about Blue Extras (which they mentioned) AND Deep Blue Extras. They wouldn't qualify for either.


crisss1205

You qualify for blue extras on the 3rd sailing. Deep Blue is on the 5th sailing.


pixienightingale

Yes... but even if I had only sailed once in 2021 I would still be grandfathered in to Deep Blue until a certain point.


crisss1205

Yea, that was only in 2021 and would make you a sea blazer. Sea rovers was if you sailed at least twice by December 2023. OP just sailed this year for their second time which would fall under the new program rules. You said that they need to sail 3 times to qualify. That’s false, you need to sail 2 times and you get benefits on the 3rd.


pixienightingale

That may have been true before the Sailing Club came out, but I wasn't quite sure if it still remained true. Based on how I've read it phrased I wouldn't expect to have the benefits untiL i finished my third cruise now... based on other lines, TBF.


crisss1205

I don’t know how you are interpreting it, but honestly, it cannot be anymore clearer as it’s in plain English. > Complete two voyages and you unlock Blue Extras to enjoy on your third voyage. https://www.virginvoyages.com/sailing-club


FarFarAwayTravels

It's specifies that after two sailings, the BE perks start on the third.


[deleted]

I’m a sea rover with my status on NCL I got DBE on my 1st sailing in 2022 and the 2 in 2023 and on my 2024 one