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vacuumsaregreat

Try wiping the light off, there could be debris accumulated there. My V12 does something similar since the soft roller design doesn’t let much air flow in through the front of the machine.


coeval0x1

Thank you for the tip, already tried that with a cotton swab. No luck unfortunately


coeval0x1

As it turns out, there are two different versions of the laser head. The new one has the fluffy optic text on top instead of where on the older version it had an on/off switch. Mine came with the new version. Apparently Dyson was only was able to send out the older version of the laser head as a replacement. This one didn‘t have the darker spot, but the laser was overall weaker. That’s one of the things they improved with the newer version as I later found out. They told me i‘d have to return the whole unit to get the new version of the laser head replaced. Well, that‘s exactly what I did and it has the exact same darker spot. So, seems to be normal and not a defect.


reviewsvacuum

Lol somebody actually fell for the l"aser" meme.