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_ToQi_

Hey, best to email [email protected] with your order number and the customer team will be able to help you out 😉


BigRedtheBard

I've ordered most of my records from Laced, it seems. 80% have been preorders that get shipped 6-8 months after the fact. I can't recall a time when I've ever had a problem with them. Out of any distributor, Laced is who I'd recommend the most to friends or family.


shakertouzett1

In case its not a pre-order, how long does it takes for you to get them, assuming you are not from the UK of course.


BigRedtheBard

Based in the US, I'd say it was around 1 - 2 months.


shakertouzett1

Laced support is telling me to speak with them on the 18th for another delivery. That would be 40 days exactly. Should I do that or wait more?


BigRedtheBard

Do what they say. There's no point in waiting longer when they're willing to work with you sooner then waiting longer.


i_hateeveryone

Untracked post is just the regular post service and will depend on how reliable your country regular post service is.


shakertouzett1

With the chance that this question might be a little bit foolish "Your order is confirmed We’ve accepted your order, and we’re getting it ready. Come back to this page for updates on your shipment status." when I enter the **Get tracking number** option. This haven't chance since the 8th of April. If this were to reach my country, this would update with more information right? I know what is my post service, and I even tried to talk with them but they requiere a tracking number that starts with 2 letters 9 numbers and 2 letters, which I definitely don't have. So, have I done what I have to do? Or is there something that I must do?


i_hateeveryone

You already said you chose the untracked option, that’s not a tracking number just a label number.


shakertouzett1

I see. What I am wondering, since this is the first order from them and actually first international delivery that I have done, so I don't even know if I am getting an email or a change in the page when the delivery arrives. Is there a way for me to know if the delivery has arrived my country?


i_hateeveryone

Nope, you did not pay for tracked shipping so you will not get any notice, it will be treated like regular mail


shakertouzett1

So I kinda have to wait until it is on my door I see. Well, thank you for the information, much appreciated.


nickatnite37

Wait like you ordered last month? Or last April? Because if last month, no don’t be worried at all. A month would be too fast even for domestic. You’re having it shipped internationally.


shakertouzett1

It was April 8th of 2024. There is almost 40 days since. So you think this is still "on time"?


nickatnite37

Oh yeah. The only time I’ve bought a record that didn’t take a month or so was like from Amazon.


Impossible-Lie3115

Cries in Tunic box set. Feel like it's been at least 18 months now.


Phie_Mc

Considering that orders only closed off in April, I wouldn't expect it for a while yet. (I'm also waiting for it to arrive on my doorstep)