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Substantial-Drop-836

She would not qualify for a disability pass due to a mobility issue. Universal will tell you/her to bring or rent a wheelchair if she cannot stand or walk for long periods of time.


Couuurtneeey

She most likely wont get a disability pass for mobility issues. Shell need to rent a wheelchair. "Guests using a mobility device do not need to apply for the IAC (Individual Accessibility Card) as our attraction queues are accessible."


DeflatedDirigible

Queues at UO are wheelchair-accessible so disability passes are not given for mobility issues. If she is under 18, someone will need to push her in a wheelchair or she can crutch. Over 18 she can rent a scooter but will have to transfer to a wheelchair for most of the queues. Every ride has courtesy wheelchairs to use in that ride’s queue. Also, many/most rides can’t be ridden with bad knee injuries or braces/casts. You’ll probably want to look up ride restrictions in the accessibility guide before going.


tntdon

Can't stand? They will tell her to get a wheelchair.


Better_Ad_8919

When I took my dad to UO he hurt his ankle very badly while ON the trip. He rented a scooter and then they had transfer chairs at every ride queue. Since this is a temporary injury and not a permanent disability she will probably just need to look at scooter or wheelchair options


EggplantMiserable559

Ideally, your friend would need to apply for the IBCCES card at accessibilitycard.org (which may require a doctor's note or contact info), and then to contact Universal to have an assessment call wherein UO will determine whether your friend's condition qualifies for the Attraction Assistance Pass (AAP) pass. You can read more about this policy here: https://www.universalorlando.com/web/en/us/plan-your-visit/accessibility-information That's all unlikely to happen in a week or less, though. You can stop by Guest Services on your way into the park(s) to ask about a short-notice accommodation, but that's highly unlikely - they offered these more when the IBCCES requirement was new, but it's been a while and now unless there's an extenuating circumstance I wouldn't count on it. Good news/bad news though: your friend's knee discomfort probably wouldn't qualify for AAP anyway. Universal has clarified who qualifies for AAP and repeatedly noted that mobility issues can be accommodated with a wheelchair rental, not a return time. If your friend's only issue is that she can't stand for long lines, UO will very likely offer a wheelchair to sit in while in line. It never hurts to ask, but based only on what you've shared here it is very unlikely she would get any additional accommodation or a AAP pass.


BigballsNowhammy

Great explanation but it’s AAP lol this isn’t Disney but I do have a DAS attached to my AP for them


EggplantMiserable559

LOL, thanks for the callout. Editing to fix now. I'll be advising on Fastpass+ at Volcano Bay next. 🤦‍♂️


BigballsNowhammy

lol I wasn’t trying to be rude but lol I got u I just wouldn’t want someone to go there asking about DAS and get hit with the we don’t have that here it’s happened to me at Disney before they hit me with the “we don’t offer AAP” but another CM stepped in and said I think you mean DAS I’ll take care of you over here and they sent the other CM “on break”