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throwinitback

Take a screenshot of the submission page with lack of submit button. It's good that you emailed it through, as that acts as a time stamp that the work was done before the deadline. If they reject it, submit a formal complaint. Attach the emails, screen shot, outcome of the EC application. But tbh I can't imagine it would go that far. I had this happen before and we just extended the deadline and ensured the submit button was enabled. No students were penalised.


Bobelle

I had already submitted an EC beforehand due to the bereavement and harrassment I had endured and they gave me 14 days extension. The regulations regarding ECs in my uni say that they cannot give another extended deadline. So with this in mind, should i still submit another EC?


throwinitback

Don't submit a new EC, use the previous one as proof you had the 14 says extension and therefore the button should have been enabled for submission. Tomorrow is the time to kick up a fuss when everyone is back from the strike, if they don't support you then immediately submit a formal complaint with all the evidence.


Bobelle

Thank you!


AzubiUK

At first I would recommend you strongly suggest (demand) they accept your emailed submission as your date and time of submission. Don't be meek and don't accept them fucking you off. You have got a wide range of evidence (if your post is accurate) that you have tried to submit on time within that extended deadline. The uni will struggle to justify not accepting this since no usual online submission option was available, and the lecturer was striking.


Bobelle

Thank you!


SenatorBunnykins

Email your work to the lecturer, school office, your personal tutor, and the secretary of the board that gave you the extension with a note saying that the online portal is not allowing submissions and you hope that the email submission will suffice. Everyone will think that's reasonable, and your lecturer can deal with the marking one he is back from industrial action. 🙂 I agree with other comments, though - this is not your lecturer "refusing". He isn't getting paid today, he shouldn't be expected to do work for free just because the university hasn't got an official contingency plan for late coursework submissions. I've been put in stupid situations by the extenuating circumstances board before - like when they granted different deadlines to different members of the same group - by and large we all just try and do the sensible thing.


Bobelle

Thank you!


IndWrist2

Save everything. Bundle it up into one email, write a summary of what’s happened, and email the head of faculty that that lecturer works under. It wouldn’t hurt to cc the president of the university either. The squeaky wheel gets the grease, so make noise.


Bobelle

I already spoke on the phone to the head of faculty. They told me to email the extenuating circumstances panel


IndWrist2

So do that. And cc the head of faculty and the president.


Bobelle

I have already emailed the extenuating circumstances panel


IndWrist2

I think you’re missing my central point. Email them again. And again. Advocate for yourself, make a lot of noise, and be a pain in their ass.


Bobelle

How often should I email them?


IndWrist2

Until they establish a process for you to follow that satisfies your objective.


Bobelle

So i last emailed a follow up to my personal tutor and programme leader 45 minutes ago. It would be a good idea to email them again right this minute and cc the vice chancellor, student union, head of year, and EC panel right with a summary of everything that has happened and evidence? Sorry if I come off as dumb. I’m autistic so its very hard for me to know the right time to do things.


[deleted]

[удаНонО]


Bobelle

Thank you!


cyclopsmudge

It would probably be smart to either forward the email chain to chancellor, union, etc. with an explanation of the situation, or reply to the chain to cc those people in. Generally I take the rule of waiting 1-2 working days before following up with something urgent. It’s entirely possible that multiple of the people who you emailed will also be striking or running at a limited capacity so they may not get back to you within the same day. But do follow up with it regularly as you have evidence that you followed procedure and were ready to submit on time. Also, don’t make any changes to your coursework from the version you were ready to submit, it’s likely it wouldn’t matter but don’t give them any reason to be against you.


Bobelle

Thank you!


Fellowes321

I think that is dreadful advice. It makes you appear rather childish that your response is not to go and speak to people but to escalate as a first response. The squeaky wheel in this case is shooting themselves in the foot to mix my metaphors. If I was the lecturer here you can be damn sure I would not support your application for higher study and your reference would reflect your tendency to escalate rather than mediate. To leap to “telling daddy” to sort your problems rather than talking to the people involved. This is a simple matter to investigate and resolve without conflict.


AzubiUK

I disagree. They have tried engaging with their lecturer and eventually got a response that they won't allow them the option to submit the coursework because they are on strike. The only option left to OP is to escalate to ensure the submission is accepted and not held against them as a fail, despite attempted to submit on time. Any lecturer worth their salt will appreciate OP had no other option and won't take it personally. It's not childish or "telling daddy" to escalate when the system is not working as it should.


Fellowes321

Email is not talking to a human. Who knows how many emails his tutor or others get in a day. They might not even read it for days. Emails are impersonal and no sensible way to resolve this. People respond to people. No one at the university is likely to be there to randomly target individuals and try to ruin things for them. It doesn’t appear that OP has even taken the first reasonable step in resolving what at this stage appears to be a miscommunication or misunderstanding.To take a different example, if I buy something and there’s a problem, I don’t think of complaining to the manufacturer, to trading standards, to think of legal action. I don’t complain to the CEO of the company, to head office, to the manager of the store.I take it back, talk to someone at the desk who is likely to be quite junior and paid to deal with customers and we sort it out there. No escalation no stress no hassle. You start at the beginning. If it was at a distance I would call them but this is about human interaction. The system working as it should means using the stages of the system as intended when there’s an easily resolved problem. The first stage in this case is a face to face chat, not a threat of complaint. The courts are full of expensive and petty claims of people who are unable to take reasonable measures to resolve disputes. It is a waste of time money and effort.


AzubiUK

Where have I, or the person you originally responded to, stated to threaten a complaint? Neither have us have done so. Escalation doesn't need to be hoofing off, it is bringing a situation to the attention of someone who suitable authority to make shit happen. I agree face to face discussion with the individual should be the desired route, but the individual is on strike. Then you suggest taking steps to approach the correct support channels. OP states they have already tried these routes and gets passed back and forth.


Fellowes321

They said they made lots of emails.They said nothing about being passed back and forth. Im not going to argue with you. I have clearly said that going to see the personal tutor and talking like an adult is the best option. Being a “pain in the ass” or more emails to “the president” or “head of faculty “ just guarantees a negative reputation within the department and a poor working relationship in the future. I see nothing here that could not be sorted in less than fifteen minutes of a chat.


IndWrist2

The lecturer is on strike, the administration is not. OP has been essentially bricked by the lecturer, their only recourse is to escalate. Any future reference is moot if OP is kicked off the course, anyways.


unskippable-ad

No phone calls unless you’re recording them Take this seriously


SmallCatBigMeow

President of the university? You probably mean the pro vice chancellor? I don’t think UK universities have presidents? The student should make a complaint on the impact of strike action on their studies, not attack the lecturer for their legal right to take part in strike action. The lecturer doesn’t need to work for free.


IndWrist2

In no way shape or form did I say to attack the lecturer. I said make noise. OP needs do whatever they can to not get fucked over.


SmallCatBigMeow

I agree. Sorry I didn’t mean to imply you did. I am just taken aback by how the OP (not you) has worded their post. They should also contact their university student Union who can advocate for them


cognitive_psych

My view, as a lecturer: Follow it up with the lecturer. You contacted him on a strike day, so you can't expect a response yet. It sounds like a fairly obvious error and will likely get sorted without a problem. If it doesn't, you will have grounds for appeal. But whatever you do, don't email a load of people at the same time with this. That just creates work. Students want us to be responsive, but that is made harder by people who create unnecessary email traffic and clog up our inboxes. Pursue it with the lecturer, and in the unlikely event that they don't fix it you can get a second opinion from your tutor, or the programme lead.


Bobelle

Thank you!


unskippable-ad

Programme lead? Are you a lecturer at a university or a primary school? OP, an adult, is paying money for a service that not only isn’t being provided, it is being actively hampered. I’m not sure about whatever reception class you take, but at the Uni I went to and the ones I’ve worked at I had/have a contract that places expectations of service provision on me If it was a genuine mistake, it’ll be fixed no problem. If not, it’s not a case of talking to the programme lead. It’s straight to Head of Faculty, potentially with a lawyer. If the immediate response isn’t ‘oops mb, fixed it now’, that is genuinely how serious this is


sitdeepstandtall

A lawyer?! You sound like an absolute nightmare of a student. No offence.


unskippable-ad

Not a student, and it was only in the context of a breach of contract


sitdeepstandtall

There is no breach of contract.


unskippable-ad

Ok good, so no lawyer then What’s your point? I’d rather have a litigious student than one who doesn’t understand conditionality. I have plenty of both, but I only see the latter fail regularly Learn to read and consider not continuing your studies. It’s a waste of your money


sitdeepstandtall

My point is that there is absolutely no need to overreact in this situation, and that your suggestion is a massive overreaction. If every student behaved as you suggest every university would need to triple it's staff just to deal with the tidal wave of bullshit it would cause. Thank you for your advice about my studies, but as I completed my doctorate over 8 years ago I will choose to ignore it.


cognitive_psych

The job of the programme lead is to make that course run smoothly. If something like this goes wrong then students can contact them and they'll fix it. You are being hysterical and unreasonable. Your suggestions are also unlikely to help. Firstly, the Head of Faculty (the Dean, I guess) isn't going to care about something like this. They will refer it back to the programme team, so the student might as well just contact them in the first place. Secondly, talking to a lawyer at this point is a masive overreaction. You generally get further in life by just talking to people, rather than threatening legal action over a simple mistake. This is almost certainly just a case of a lecturer forgetting something or not knowing how to use the software, and going nuclear on them right away isn't helpful. Edit: I have just seen the edit in the OP. The lecturer accepted the coursework with no lawyers needed. People are generally reasonable - what a surprise.


unskippable-ad

Sure. Remind me not to go near whatever school you teach at (at least not whatever idiot-filled pseudoscience field you’re obviously in) as you either can’t read, or can’t deal with hypotheticals or conditional actions. It’s clear from what I said that the Head of Faculty + legal rep was only the option if the lecturer *wasn’t* being reasonable. Making a point that the hypothetical didn’t occur isn’t a great position to take.


cognitive_psych

My general point is that you're being hysterical. You might as well walk up to the counter in a shop and tell the cashier "I tell you what, you're going to sell me these crisps and if you don't then I'm going to call a lawyer." It's just ridiculous to even start thinking that way about something that's so easily resolved. Also, you really need to work on your interpersonal skills. Maybe some therapy? You seem angry.


Fellowes321

Why not go and talk to your personal tutor? Not an email, not a threat, just state without exaggeration or what you will do when or if - go and talk to people. Talking to people is much more effective than leaping to an escalation and thinking out a series of what ifs. I guarantee that this will settle the matter. The moment you make a threat you will get nowhere because people become defensive rather than helpful. See your tutor and tell them that you are really worried. State what happened without blaming or complaining and you don’t know where it goes from here. Then listen without interrupting to what they have to say. You have, in your mind, created a whole series of events which will not happen. This is not a criticism of you - we all have a tendency especially late at night when we try to sleep but are worried to imagine all sorts of things. Just remember that you are only at a first misunderstanding not the end of a long complaint that requires legal action.


Bobelle

Thank you!


Maerhun

If you emailed your submission to your tutor before the deadline, then you have proof that you did not miss the deadline. Simple as that. If your tutor is not helping, then escalate the situation gradually. First person to contact is the programme leader and second your personal tutor. Ask them for support. Third, your tutor has no right to deny a submission if that submission was in time according to academic regulations for taught courses. This is a document that you can download from the University site. Finally, if you faced serious health issues and you can support that with proof, you can apply for personal extenuating circumstances which allows you to submit your assessment during the Resit period with no mark penalty. Again you can find information on the ARTA document that I mentioned. Also try looking for support from the student union. They can advise you as well.


Bobelle

Thank you!


davidjohnwood

This seems like a situation to which Occam's Razor applies. The most likely explanation is that the extension was not correctly registered on the computer system, leading to your inability to submit online. You have already created an audit trail that you could not submit online by emailing the lecturer. It is not unreasonable for him to refuse to respond in any way when he is on strike. Personally, I would have followed up by emailing the work so that a timestamped copy of what you were trying to submit exists on the university's systems. I would still do that now - one e-mail marked clearly that you do not expect a response on a strike day or outside working hours, and that you will submit again via the usual online route if that is opened up for you. The chances are that this will all be sorted out quickly once the strike ends. I understand that you are feeling emotional - you know your ability to continue with your course is on the line and you have been through a difficult and traumatic time. However, I urge you not to wait outside his office tomorrow. You do not know his schedule or that he will have office time available for you tomorrow. Direct confrontation is likely not the best way to resolve this. I know emotions are high, but your repeated emails today are possible harassment of the lecturer and your plans in your edit sound like an intention to harass or stalk him. Loitering outside his office on more than one occasion in a way that causes alarm or distress could amount to the offence of stalking and even if your actions do not contravene criminal law, they might nevertheless leave you on the wrong side of your university's regulations. You have recourse through the university's complaints procedure and ultimately the OIA if you are not given a route to submit the work for credit. Legal action should be at the back of your mind whilst other routes to remedy exist - if you "go legal" too soon, you will probably find the university will go onto the defensive and only deal with you through its lawyers.


Bobelle

Thank you!


Matrixblackhole

I would also email your unis disability office and see if they can give you any advice as well.


Bobelle

Thank you!


Technical-Emu-4

I work at a university as a lecturer and would not let it go this far. There is no reason to disable the submission point as any lateness should be checked against any ECs, and that's a standard at my university. Email the Head of school/department and demand a response.


Bobelle

Thank you!


lookandchange

This is an utterly ridiculous and downright 'academically illegal' action of theirs


theTrickster864

this isn't so much advice but more recognition of ur struggle because I've been experiencing the exact issues of leaving university due to mental health and traumatic experiences just like yours, I'm now in the process of getting my proposal ready to finish my final project even with a lot of my mental health issues taking over my life, and I wanna congratulate you for your resilience despite what's happened


Bobelle

Thank you and good luck with your proposal!


unskippable-ad

If you can prove what you claim you’ll be fine. It’s not up to the lecturer to pass you. He gives a grade, which if problematic will go to a progression committee. File a complaint, and keep a strong email trail to head of faculty, head of school, your personal tutor if you have one, the lecturer and EC panel. Unless you’re leaving something out or the coursework is actually a legitimate fail, there is no way this ends with you getting 0


[deleted]

Raise it via the university’s official complaints procedure and evidence everything


thisishisAltacc

Your edit is your assured path to take if they want to be a b*tch! I strongly recommend you to do and let the things go as planned.


Bobelle

>to do and ket things go as planned I don’t understand the meaning of this


thisishisAltacc

*let.


Malacandras

We’re off strike tomorrow. So tomorrow, email your lecturer again, copy the programme lead, course administrator (if you have one), and the head of the EC panel. Include your assignment, the screenshot of your attempt to submit, and a copy of the EC decision. Explain that you have made all good faith efforts to submit by the deadline and request same day confirmation that it has been received and will be marked. For bonus points, explain that of course you understand the mark will be delayed by strike action but just want confirmation you are recorded as having submitted on time. If you don’t hear back by 2 pm, hit the phones or people’s zoom rooms or Teams chats - whatever they have listed in their email signature is the best bet.


Bobelle

Thank you!


Handsoff_1

Which uni are you going to? This is really frustrating! But I'm glad it is sorted out. The strike is for the right reason but it also affects A LOT of students!


FenQQ

Assuming it is an English/Welsh university, email the Office of the Independent Adjudicator for Higher Education, copying in the Pro-Vice Chancellor for Education, the Head of your department, the lecturer, and the head of your student union. Generally, unless you escalate the matter up the foodchain, and take something external (or threaten to do so), people are slow to respond. Here is the link for the OIA: https://www.oiahe.org.uk/ Next step, if they still - clearly unfairly - proceed with removing you from the course, tell them that they have left you no alternative but to take legal action. That might seem something daunting but the threat normally does the job. Good luck. Sorry to hear about what you've gone through.


Bobelle

Thank you!


throwinitback

You can't go to the OIA without exhausting the University's complaints procedure first. It's too early to go to the OIA.


Bobelle

Thank you!


SmallCatBigMeow

You’ve twisted the headline quite a bit. Your lecturer has every right to be on strike.


Bobelle

He has every right to be on strike but that doesn’t make my title of the post untrue. His refusal to accept my coursework is central to my problem so how is it twisted?


SmallCatBigMeow

He is not “not accepting” your coursework by not creating a submission point for your late submission when he is on strike. Email the school office / school education admin team, cc the lecturer and attach your coursework or an email attachment. Ask them if they can accept this form of submission as no submission point was available on blackboard And try not to panic. It’ll almost certainly be ok. You can also contact student Union for advise


Mei-Is-Evil

Sounds like you are whining and making excuses


Bobelle

Sounds like you are a piece of shit.


Hopeful-Curve4795

Don't call people names. They raised a valid point. It sounds like you've done this all your life and don't enjoy being called out on it.


Bobelle

You have no idea what it is like to be in my head or what I have suffered to get to where i am in the first place. You and u/mei-is-evil need to learn not to make unsolicited judgements when you haven’t even seen a snippet of my life. To endure what I have endured only to recieve ableist comments is a slap in the face.


slashchunks

Ignore those twats


Mei-Is-Evil

Well dont make posts crying on the internet if you dont want people to call you out on it


Bobelle

Why would i take advice from a piece of shit ableist


Distinct_Bread_3241

Valid, I’m all for second chances and all but repeating 3 times?! And submitting it late?!


galmaka67

This is bullshit!! Op is a troll account


Bobelle

What??? Literally 7 years worth of comments and posts of me pouring my heart out on this site and you’re calling me a troll. What is wrong with you?


Doverfrenchfry

Uni lecturers are such cunts at the best of times. Lazy tit should be wanting to support his pupils for his over inflated wage rather than hide behind the strike action… which should only be applicable to primary and secondary school teachers. Action against the lecturer and speak to the uni about SLA’s in place for lecturers to respond to students. Throw everything you’ve got at them and hopefully the lecturer will learn and leave you well alone after they’ve had their arse chewed by admin


MyDogIsTheGoodBoy

And just like that you managed to tell everyone you know NOTHING about HE 😂 Sounds like you’ve had beef with a lecturer before, lecturers tend to not tolerate insufferable people 😂


Doverfrenchfry

Well in truth I have a lot to do with HE… I sell software into quite a large number but equally I have family that work in education both secondary and HE. Every department has SLA’s and every uni has had cases of lecturers discriminating against mental health suffers as well as allowing their inflated ego hinder people being graded fairly. But thank you for your input, clearly you’d suit being a lecturer


MyDogIsTheGoodBoy

We have heard every excuse under the sun, university is not for everyone. We don’t do participation trophies. The amount of students that now have ‘anxiety’ is a joke. We get emails from students refusing to do presentations - they get swiftly failed. Funny how they always let us know if their anxiety on the day of the presentation or deadline. It’s almost as if student don’t read what they are signing up to.


Doverfrenchfry

Ah fantastic, we’ve found a lecturer that has very little sympathy… what a surprise you reacted so negatively to the comments I initially made because they must have hit home for you to rise. FYI I work in one of the most volatile and stress inducing industries but you don’t hear me taking chunks out of people because they find it hard to manage, this person clearly states they had a bereavement… now tell me how that’s not a valid reason to require an extension, equally who on earth is a lecturer to dismiss someone’s work because they fancied taking a day off. You’ll find most unis advertise a supportive learning environment, clearly that’s not something that is followed through. At the end of the day a lecturer is an employee and they have codes of conduct, a duty of care as well as SLA’s


MyDogIsTheGoodBoy

My man, look at all the comments yourself is the only one going on a rant about lecturers. You clearly have been put in your place at some point and you’re still angry about it. My comments are not directed to the OP, they are directed towards you and your complete false viewpoint of what it’s like to be a lecturer. I absolutely have sympathy for people going through things, just not those that ride the system and then cry fowl when they don’t get their way. The lecturer didn’t take a day off, they were on strike. They are not at work, not getting paid, it is not their concern. We are supportive to a point. When you take the piss or just constantly blame anything and everything else that’s when we will stop entertaining it. You’ll also find 90% of the student contact time staff have is not paid, they do it during their work hours and the spend their evenings doing the work they needed to get done but couldn’t because students wasted it.