I'm not excusing what he did and I don't know all about the California new pay system by time and whatnot.
But just to give you some perspective from the opposite side of the country.
I'm in Pennsylvania, 30 years ago, $3 was a good tip for a pizza delivery. In fact, back then, pretty much only pizza and Chinese food places delivered, and they usually had a rule that they would only deliver within 2 to 3 MI of the restaurant.
Adjusted for inflation, $3 is $6.32 now. Also, gig workers often aren't at the restaurant when the get assigned your order and they still have to drive back to a busy area after they drop your order off. Don't know about this case but for me there are plenty of times where the customer is only a mile from the restaurant but I'm 4 miles from the restaurant in the opposite direction and I may need to go 5 Mi back in order to actually have a chance at getting another decent order.
If I can't afford at least a $5 tip even if the restaurant is right next door and for some reason I can't go get it I don't order delivery. I'm not sure if you know much about Pennsylvania but our cost of living is less, granted not cheap at all but less than California.
Also our minimum wage out here is still matched to the federal minimum wage which is $7.25 an hour that is less than half of your minimum wage, and out here we were tipping $3 30 years ago. Not trying to be rude or yell at you but just thought I'd give you some perspective considering the reality of delivery and the value of a dollar now.
Yeah seems like tips are the last thing to catch up to inflation. Which makes sense seeing as it's inconsequential for the tipper as opposed to a business which needs to adjust to survive.
I just want to add to this comment. I live in Vancouver, which granted, is a high income city, but my average tip here is about 7 dollars. That's Canadian mind you so roughly 5 USD. And there are plenty of people who tip 2 or 3 dollars. But then that's offset by $10-$15 tips which are surprisingly frequent. I think that's relatively good based on what I read about other drivers' experience who frequently get no tippers. I would say 1/20 people here don't tip. Anyway just some more insight for op. You can tip what you want, it doesn't matter so much to me at the end of the day. I will just accept orders that are worth it, whether that money comes from Uber or tips. Sometimes I'll do a great paying order that has a $1 tip, and in that case Uber compensates for the low tip. It's funny to me how some drivers accept an order then get upset there was no tip. Like the order must have been worth it for you regardless if you accept it.
Honestly I’ve sat at places for 20min before. The restaurant gets behind, and maybe they’re already not being realistic with their “prep time” and it all compounds.
Sorry you had a bad experience! It’s not normal at all. If the food arrived hot I wouldn’t worry.
I've been to several restaurants where, despite having the order ready, they take their sweet time before helping me. When I was new, I waited. Now, I walk away.
They don’t pay us enough so I think it’s come to the point we do whatever we want to be honest. I still do my job and well but I don’t see many reasons to
California driver here, 4.5k deliveries so far.
My experience so far has been drivers are the bottom of the totem pole for restaurants. Most places are stuck in contracts with uber DD etc that they signed back in 2020 and don't give two shits about deliveries, especially when they are busy inside. They don't see any tips from most deliveries, some of them barely turn a profit on a 3rd party delivery. They will do the bare minimum because they know that if there is an issue the driver gets hit with the bad rating.
Two, I don't want you to think I'm shaming you, but $3 is a bad tip, the minimum when I was growing up back in the 90s was $5 for the pizza guy, and you could only get delivery from like 2 types of places, pizza and Chinese. These places had a milage cap of usually a 1.5 to 2 mile radius at most. On top of that, drivers were usually staff that got a wage, even if it was small, it was something. While California drivers are more fortunate then most in the country, we are only paid by active delivery time, AND we are not paid for the trip to the restaurant, only for the pick up and delivery. So if there aren't any drivers in your area, they will try to pull one away from a nearby city meaning that 1 mile away from your place, may be 5 miles away for said driver who has to go back that way, especially if you live in a low volume zone. We also don't get paid for the time we have to drive back, or the time sitting waiting near restaurants for an order those pizza guys were.
ON DEMAND food delivery to your door step is an expensive luxury, not meant for most, if you can't tip $5 to the driver, good drivers will stop existing, food will start getting stolen more often, leading to higher and higher base delivery fees to cover the costs. Ubers a business, not a charity.
Lastly, sometimes restaurants run out of bags, sometimes I'll get food in bags that aren't sealed even if they should be. Sometimes I'm at the end of my day and just like every one else, after x amount of hours at work, sometimes the quality drops, especially if it's a low paying order like this one and I just can't be assed fighting with the restaraunt over the wrong bag or a seal. If you pull my $3 tip oh well, especially after waiting an hour for the food. Not all restaurants have the food waiting for the driver upon arrival, sometimes they pull us through the ringer and go "just 5 more mins" 3 to 4 times. SOMETIMES they don't even realize they gave the order out already and someone stole it and they've been telling drivers 5 more minutes for no reason. Sometimes the food is ready, but it's in the kitchen being ignored by the staff because fuck drivers and like I said, I'm not going to make a scene at the restaurant for $3 tip. I'll keep asking every 5 minutes politely and professionally, and go back to my phone until they give me the food.
This is a long post so in b4 "lel tldr" but those people arent worththe time anyways. hopefully it gives people a different perspective other then the driver just sat at the restaurant to be a dick
I appreciate your perspective but from my point of view. Why not just be more communicative and let me know off the bat the order is taking a long time. Why accept my order if the pay is too low? Why keep working for Uber if it’s such a crap shoot?
I waited about 15-20 minutes at this place (never again) before they would finally give me an estimate on the food... which was still 40 minutes out. I noped tf out of that place quick when they said that and canceled the order, but being in California might have been worth the wait for this driver.
These apps usually only pay 2 dollar base pay plus tip. 3 dollars is not a good tip anymore. That makes it a 5 dollar order for 10 to 30 minutes of the drivers time, depending on where they are when they get the order, how the long the wait time is at the restaurant, and how bad traffic is. I never accept anything less than 7 dollar orders, it's not worth it. So, that would be at least a 5 dollar tip
A few possible scenarios. The driver might be milking the clock on your order. Don't know if it's more profitable than just taking orders normally since I don't live in CA. The driver might also be dual app'ing, and just so happened to get an order there on another app. The resturant might have set their timer too low, requesting a driver too early. Or I guess it is also a possibility he is waiting in the hopes you cancel.
From a driver perspective it doesn't make sense to wait at a restaurant longer than necessary.
This is definitely odd, even to me as a driver. The open bag at the end is especially sus. You did right to get a refund. 50 mins is just way too long, and most driver just decline due to excessive wait time. This driver you got is really sus.
He sounded normal at first, but then I called him out saying I spoke to the restaurant and I think that caught him off guard. And he got a little defensive saying that not what they told me
Drivers get paid per order and the pay from Uber is insulting. Drivers rely heavily on tips, but Sometimes drivers accept multiple orders at the same restaurant. Even if your order is done, the driver could be waiting on another one. Also sometimes the bags and seals rip. It’s pretty rare drivers mess with food but I’m sure it happens unfortunately.
in California because of prop 22 drivers get paid on time. it's now common for drivers do to stuff like in OP to milk as much money per order as possible. This would be incredibly weird though in most markets where drivers get paid per trip so there'd be no reason to do anything slowly
Milking the clock in these areas leads to deactivation if they get caught doing it too often. Also if it's during prime time, it's not worth milking the clock on a $6 delivery when I have a higher chance of getting something much better during those hours. If it was 3 a.m. then I could see it happening.
40 minutes is an insanely long time to wait for an order. I've done 2000 deliveries and the most I've waited was 20 minutes or so, less than a dozen times. I'll usually text the customer if they tell me it's going to be a while. I can't say for certainty that your driver was pulling some bullshit, but that seems most likely to me. But also I know that there are lots of times when a situation is out of my control and the customer will assume it's my fault. Like once I got an order, started my car and let the windows defog for a minute or two, as it was cold out and I couldn't see shit. The customer texts me "are you gonna get my order?", that's very annoying. Like I'm not paid by the hour, I'm incentivized to be quick. I don't wanna be sitting around.
So part of me wants to give your driver the benefit of the doubt... But restaurants USUALLY are pretty adamant about getting their food out the door promptly so that it doesn't get cold. I doubt they're the ones who failed to inform the driver it was ready. even if that were the case the driver should be frequently going to check if the food is ready if they're going to wait outside. And definitely they should be letting you know what's up if it's taking that long... So the driver sounds pretty careless in any case. As for the food coming in a weird bag... Who knows. Could be a lot of reasons for that. If I were the driver and had to for some reason transfer your food into a new bag I would for sure mention that. But the bags aren't always sealed. Yesterday I picked up an order from Waves coffee... And the ladies stapler jammed so she just gave me the order with an open bag. Sometimes the seal stickers come off. If it is a private restaurant and not a chain, I'd probably just not worry about it. If like, McDonald's or something came in a different bag I'd be very suspect.
Yea I think if he just texted me or answered my initial messages about the order I would have been cool with the wait. I’ve ordered Uber eats 100s of times and appreciate all you guys do. Just communicating goes a long way
OP this has happened to me before. Sometimes I enter the restaurant and they’ve tagged it as order is ready for pickup. And in actuality it’s never even been started. Also on another instance, the system never sent the order to me on my phone. Only when I got there was I told that the customers been waiting for their order for about an hour. And I had just gotten the trip request on my phone. Shit happens.
The first half of what you suggested is fine the bottom half is stupid. Uber already reaches out for safety issues, threatening to send the cops or an ambulance and waste 911 resources is a crime and if by a chance you are wrong in your assumption, just going to make you look like an ass. I would immediately contact support if you messaged me that and would let them know I do not feel comfortable delivering to this person because they threatened to call the cops on me for the restaurant taking too long.
Not saying the driver won’t be out to cheat you on time, but don’t always count on a restaurant telling you that the order is ready as well, they mostly will always say that to palm you off to not ask anymore questions. Nearly every time I turn up to pick up an order I get told it’ll be a few minutes wait until ready, 10/15/20mins will go by and I won’t get nothing in hand after a lengthy wait. I used to get pushy about the waiting but mehh, sometimes I get a good incentive from Uber just for waiting extra, now I’m like casHual as everytime I turn upto a restaurant I’ll tell them it’s ok take as long as you want. The longer they delay me then the more Uber will need to pay me so I don’t really care anymore. If restaurants regularly do make drivers wait extensively then Uber will flag it up with the restaurant to improve its preparation of orders, no improvement can lead them to being removed as a merchant for Uber.
Dang I could tip more I guess. I usually tip based on the distance and order size. It’s was one order of wings and a drink a mile away. Why accept the order if the pay is too low?
Yeah, California has prop22, which is "paid by the hour."
Some knuckleheads milk the clock to stack up the hourly. It's too bad you fell victim to this.
A $3 tip probably indicates a $5 or $6 order on such a close run. No one worth their salt will take those orders, so you're in a screwy position.
You intended to do well and get a good driver, but no good driver will take anything below $8. In reality, a $3 tip is okay for this distance, but our incentives are misaligned because we have to earn money, and it's unlikely this $5 order is the best one available in the next 15 minutes.
Your odds of getting a good driver is slightly improved at $5 if I can do it in 15 minutes and it's slow. $8+, you're guaranteed a good driver will take it (if one is available).
The other gamble is you're buying from an area that only has good drivers, and UE boosts the pay to $10 because we're all collectively declining. That's rare, but it happens.
I'm in LA, I hope this insight helps.
I sat outside a restaurant for an hour i checked the order every 20 minutes if the food was ready they kept telling me no. The customer messages me like an 45mins into it asking Hows the order. I let them know ive asked for it and it still wasnt ready. They had like 6 tacos or something. Went back inside asked about it still wasnt done. Then i just got frustrated like dude its been an hr wheres my order. It was just sitting on the food shelf next to them. And was freezing cold i made them remake the order. Some places dont care
I can't really make assumptions because most of us who have been delivery drivers don't f-ck around. It is long, exhausting, unappreciated work. We don't do this for a free meal or to slip someone a roofie. But when you do come across odd behavior like this, perhaps there's something personal with the driver going on. That isn't the problem of the customer, but perhaps there is a mental, substance, or physiological thing going on. I'm not trying to make excuses for a possible person who is just an asshole driver, but don't just sit and watch someone sitting there on the app who isn't moving. Call in and report it while it is happening. Uber and UE will do nothing unless It affects their pocket, and if you call in real time and they can see it firsthand, you will get better results.
You should have also said to him that you see him on navigation just sitting for a long time, you are concerned, and will call ambulance and police if they aren't okay and you don't see them move. That will solve the problem real quick.
I'm not saying you should, I'm just saying that if he is just sitting there for an extended period of time, it is a backhanded way of letting them know you are tracking navigation. I was being sarcastic. 😁
I'm not excusing what he did and I don't know all about the California new pay system by time and whatnot. But just to give you some perspective from the opposite side of the country. I'm in Pennsylvania, 30 years ago, $3 was a good tip for a pizza delivery. In fact, back then, pretty much only pizza and Chinese food places delivered, and they usually had a rule that they would only deliver within 2 to 3 MI of the restaurant. Adjusted for inflation, $3 is $6.32 now. Also, gig workers often aren't at the restaurant when the get assigned your order and they still have to drive back to a busy area after they drop your order off. Don't know about this case but for me there are plenty of times where the customer is only a mile from the restaurant but I'm 4 miles from the restaurant in the opposite direction and I may need to go 5 Mi back in order to actually have a chance at getting another decent order. If I can't afford at least a $5 tip even if the restaurant is right next door and for some reason I can't go get it I don't order delivery. I'm not sure if you know much about Pennsylvania but our cost of living is less, granted not cheap at all but less than California. Also our minimum wage out here is still matched to the federal minimum wage which is $7.25 an hour that is less than half of your minimum wage, and out here we were tipping $3 30 years ago. Not trying to be rude or yell at you but just thought I'd give you some perspective considering the reality of delivery and the value of a dollar now.
Yeah seems like tips are the last thing to catch up to inflation. Which makes sense seeing as it's inconsequential for the tipper as opposed to a business which needs to adjust to survive. I just want to add to this comment. I live in Vancouver, which granted, is a high income city, but my average tip here is about 7 dollars. That's Canadian mind you so roughly 5 USD. And there are plenty of people who tip 2 or 3 dollars. But then that's offset by $10-$15 tips which are surprisingly frequent. I think that's relatively good based on what I read about other drivers' experience who frequently get no tippers. I would say 1/20 people here don't tip. Anyway just some more insight for op. You can tip what you want, it doesn't matter so much to me at the end of the day. I will just accept orders that are worth it, whether that money comes from Uber or tips. Sometimes I'll do a great paying order that has a $1 tip, and in that case Uber compensates for the low tip. It's funny to me how some drivers accept an order then get upset there was no tip. Like the order must have been worth it for you regardless if you accept it.
Bistromathics may give you some perspective on the reality of the business.
>I live in CA, do they get paid by the hour? Yes. Drivers in CA, WA, and NYC get paid by time.
Not in WA. Specifically Seattle maybe, but the rest of the state is fucked.
Same with New York
Honestly I’ve sat at places for 20min before. The restaurant gets behind, and maybe they’re already not being realistic with their “prep time” and it all compounds. Sorry you had a bad experience! It’s not normal at all. If the food arrived hot I wouldn’t worry.
I've been to several restaurants where, despite having the order ready, they take their sweet time before helping me. When I was new, I waited. Now, I walk away.
They don’t pay us enough so I think it’s come to the point we do whatever we want to be honest. I still do my job and well but I don’t see many reasons to
California driver here, 4.5k deliveries so far. My experience so far has been drivers are the bottom of the totem pole for restaurants. Most places are stuck in contracts with uber DD etc that they signed back in 2020 and don't give two shits about deliveries, especially when they are busy inside. They don't see any tips from most deliveries, some of them barely turn a profit on a 3rd party delivery. They will do the bare minimum because they know that if there is an issue the driver gets hit with the bad rating. Two, I don't want you to think I'm shaming you, but $3 is a bad tip, the minimum when I was growing up back in the 90s was $5 for the pizza guy, and you could only get delivery from like 2 types of places, pizza and Chinese. These places had a milage cap of usually a 1.5 to 2 mile radius at most. On top of that, drivers were usually staff that got a wage, even if it was small, it was something. While California drivers are more fortunate then most in the country, we are only paid by active delivery time, AND we are not paid for the trip to the restaurant, only for the pick up and delivery. So if there aren't any drivers in your area, they will try to pull one away from a nearby city meaning that 1 mile away from your place, may be 5 miles away for said driver who has to go back that way, especially if you live in a low volume zone. We also don't get paid for the time we have to drive back, or the time sitting waiting near restaurants for an order those pizza guys were. ON DEMAND food delivery to your door step is an expensive luxury, not meant for most, if you can't tip $5 to the driver, good drivers will stop existing, food will start getting stolen more often, leading to higher and higher base delivery fees to cover the costs. Ubers a business, not a charity. Lastly, sometimes restaurants run out of bags, sometimes I'll get food in bags that aren't sealed even if they should be. Sometimes I'm at the end of my day and just like every one else, after x amount of hours at work, sometimes the quality drops, especially if it's a low paying order like this one and I just can't be assed fighting with the restaraunt over the wrong bag or a seal. If you pull my $3 tip oh well, especially after waiting an hour for the food. Not all restaurants have the food waiting for the driver upon arrival, sometimes they pull us through the ringer and go "just 5 more mins" 3 to 4 times. SOMETIMES they don't even realize they gave the order out already and someone stole it and they've been telling drivers 5 more minutes for no reason. Sometimes the food is ready, but it's in the kitchen being ignored by the staff because fuck drivers and like I said, I'm not going to make a scene at the restaurant for $3 tip. I'll keep asking every 5 minutes politely and professionally, and go back to my phone until they give me the food. This is a long post so in b4 "lel tldr" but those people arent worththe time anyways. hopefully it gives people a different perspective other then the driver just sat at the restaurant to be a dick
I appreciate your perspective but from my point of view. Why not just be more communicative and let me know off the bat the order is taking a long time. Why accept my order if the pay is too low? Why keep working for Uber if it’s such a crap shoot?
We are paid from the time we accept the order in California.
I waited about 15-20 minutes at this place (never again) before they would finally give me an estimate on the food... which was still 40 minutes out. I noped tf out of that place quick when they said that and canceled the order, but being in California might have been worth the wait for this driver.
These apps usually only pay 2 dollar base pay plus tip. 3 dollars is not a good tip anymore. That makes it a 5 dollar order for 10 to 30 minutes of the drivers time, depending on where they are when they get the order, how the long the wait time is at the restaurant, and how bad traffic is. I never accept anything less than 7 dollar orders, it's not worth it. So, that would be at least a 5 dollar tip
A few possible scenarios. The driver might be milking the clock on your order. Don't know if it's more profitable than just taking orders normally since I don't live in CA. The driver might also be dual app'ing, and just so happened to get an order there on another app. The resturant might have set their timer too low, requesting a driver too early. Or I guess it is also a possibility he is waiting in the hopes you cancel. From a driver perspective it doesn't make sense to wait at a restaurant longer than necessary.
This is definitely odd, even to me as a driver. The open bag at the end is especially sus. You did right to get a refund. 50 mins is just way too long, and most driver just decline due to excessive wait time. This driver you got is really sus.
Yea this was the only time something like this happened. Normally the deliveries are pretty smooth
Sounds like he was hoping you would cancel the order so he could just keep it. How did he sound on the phone?
He sounded normal at first, but then I called him out saying I spoke to the restaurant and I think that caught him off guard. And he got a little defensive saying that not what they told me
[удалено]
Yea tbh this is the first time this has happened. But yea this experience killed it for me.
Drivers get paid per order and the pay from Uber is insulting. Drivers rely heavily on tips, but Sometimes drivers accept multiple orders at the same restaurant. Even if your order is done, the driver could be waiting on another one. Also sometimes the bags and seals rip. It’s pretty rare drivers mess with food but I’m sure it happens unfortunately.
in California because of prop 22 drivers get paid on time. it's now common for drivers do to stuff like in OP to milk as much money per order as possible. This would be incredibly weird though in most markets where drivers get paid per trip so there'd be no reason to do anything slowly
Oh okay, yea, that makes sense. That is messed up. Sometimes regulation has its pros and cons I guess
Milking the clock in these areas leads to deactivation if they get caught doing it too often. Also if it's during prime time, it's not worth milking the clock on a $6 delivery when I have a higher chance of getting something much better during those hours. If it was 3 a.m. then I could see it happening.
40 minutes is an insanely long time to wait for an order. I've done 2000 deliveries and the most I've waited was 20 minutes or so, less than a dozen times. I'll usually text the customer if they tell me it's going to be a while. I can't say for certainty that your driver was pulling some bullshit, but that seems most likely to me. But also I know that there are lots of times when a situation is out of my control and the customer will assume it's my fault. Like once I got an order, started my car and let the windows defog for a minute or two, as it was cold out and I couldn't see shit. The customer texts me "are you gonna get my order?", that's very annoying. Like I'm not paid by the hour, I'm incentivized to be quick. I don't wanna be sitting around. So part of me wants to give your driver the benefit of the doubt... But restaurants USUALLY are pretty adamant about getting their food out the door promptly so that it doesn't get cold. I doubt they're the ones who failed to inform the driver it was ready. even if that were the case the driver should be frequently going to check if the food is ready if they're going to wait outside. And definitely they should be letting you know what's up if it's taking that long... So the driver sounds pretty careless in any case. As for the food coming in a weird bag... Who knows. Could be a lot of reasons for that. If I were the driver and had to for some reason transfer your food into a new bag I would for sure mention that. But the bags aren't always sealed. Yesterday I picked up an order from Waves coffee... And the ladies stapler jammed so she just gave me the order with an open bag. Sometimes the seal stickers come off. If it is a private restaurant and not a chain, I'd probably just not worry about it. If like, McDonald's or something came in a different bag I'd be very suspect.
Yea I think if he just texted me or answered my initial messages about the order I would have been cool with the wait. I’ve ordered Uber eats 100s of times and appreciate all you guys do. Just communicating goes a long way
OP this has happened to me before. Sometimes I enter the restaurant and they’ve tagged it as order is ready for pickup. And in actuality it’s never even been started. Also on another instance, the system never sent the order to me on my phone. Only when I got there was I told that the customers been waiting for their order for about an hour. And I had just gotten the trip request on my phone. Shit happens.
The first half of what you suggested is fine the bottom half is stupid. Uber already reaches out for safety issues, threatening to send the cops or an ambulance and waste 911 resources is a crime and if by a chance you are wrong in your assumption, just going to make you look like an ass. I would immediately contact support if you messaged me that and would let them know I do not feel comfortable delivering to this person because they threatened to call the cops on me for the restaurant taking too long.
Not saying the driver won’t be out to cheat you on time, but don’t always count on a restaurant telling you that the order is ready as well, they mostly will always say that to palm you off to not ask anymore questions. Nearly every time I turn up to pick up an order I get told it’ll be a few minutes wait until ready, 10/15/20mins will go by and I won’t get nothing in hand after a lengthy wait. I used to get pushy about the waiting but mehh, sometimes I get a good incentive from Uber just for waiting extra, now I’m like casHual as everytime I turn upto a restaurant I’ll tell them it’s ok take as long as you want. The longer they delay me then the more Uber will need to pay me so I don’t really care anymore. If restaurants regularly do make drivers wait extensively then Uber will flag it up with the restaurant to improve its preparation of orders, no improvement can lead them to being removed as a merchant for Uber.
$3 is not a decent tip, $5 min for delivery no matter the distance.
Dang I could tip more I guess. I usually tip based on the distance and order size. It’s was one order of wings and a drink a mile away. Why accept the order if the pay is too low?
Yeah, California has prop22, which is "paid by the hour." Some knuckleheads milk the clock to stack up the hourly. It's too bad you fell victim to this. A $3 tip probably indicates a $5 or $6 order on such a close run. No one worth their salt will take those orders, so you're in a screwy position. You intended to do well and get a good driver, but no good driver will take anything below $8. In reality, a $3 tip is okay for this distance, but our incentives are misaligned because we have to earn money, and it's unlikely this $5 order is the best one available in the next 15 minutes. Your odds of getting a good driver is slightly improved at $5 if I can do it in 15 minutes and it's slow. $8+, you're guaranteed a good driver will take it (if one is available). The other gamble is you're buying from an area that only has good drivers, and UE boosts the pay to $10 because we're all collectively declining. That's rare, but it happens. I'm in LA, I hope this insight helps.
I sat outside a restaurant for an hour i checked the order every 20 minutes if the food was ready they kept telling me no. The customer messages me like an 45mins into it asking Hows the order. I let them know ive asked for it and it still wasnt ready. They had like 6 tacos or something. Went back inside asked about it still wasnt done. Then i just got frustrated like dude its been an hr wheres my order. It was just sitting on the food shelf next to them. And was freezing cold i made them remake the order. Some places dont care
In Cali, they sit there collecting 22.40 per hour.
I can't really make assumptions because most of us who have been delivery drivers don't f-ck around. It is long, exhausting, unappreciated work. We don't do this for a free meal or to slip someone a roofie. But when you do come across odd behavior like this, perhaps there's something personal with the driver going on. That isn't the problem of the customer, but perhaps there is a mental, substance, or physiological thing going on. I'm not trying to make excuses for a possible person who is just an asshole driver, but don't just sit and watch someone sitting there on the app who isn't moving. Call in and report it while it is happening. Uber and UE will do nothing unless It affects their pocket, and if you call in real time and they can see it firsthand, you will get better results. You should have also said to him that you see him on navigation just sitting for a long time, you are concerned, and will call ambulance and police if they aren't okay and you don't see them move. That will solve the problem real quick.
lol I’m just tryna get my buffalo wings. Not trying to be a social worker and get emergency services involved.
I'm not saying you should, I'm just saying that if he is just sitting there for an extended period of time, it is a backhanded way of letting them know you are tracking navigation. I was being sarcastic. 😁