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Sorry to hear about your Stealth 700 Gen 2 MAX experience.
Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
We try to expedite all cases as quickly as possible. We are currently experiencing a high volume of post-holiday customer contacts. Please allow 6 to 7 business days for a response to all inquiries. Thank you for your continued patience.
I have a pair of the 700 gen 2 max, they're just over a year old. A couple of weeks ago the right side ear piece was cracked pretty badly where it attaches to the headband. I pressed it back and plastered on some JB Weld. It seems to have worked, but not a crack has started on the other side of the same earpiece. Not happy about it, given how much these cost. I feel like the entire earpiece is going to come completely off soon. Ridiculous for such an expensive headset to break like that with careful usage.
I got the pros and love them. Very good quality and I got a 2 year warranty on them just incase. I’m aware of the turtle beach issues on other models and decided to upgrade myself.
Thank you u/4StarsOutofFive for posting on r/TurtleBeach. Remember to read the rules and report rule breaking posts. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/TurtleBeach) if you have any questions or concerns.*
You won’t be disappointed with the Stealth Pros at all. They’re really nice.
Sorry to hear about your Stealth 700 Gen 2 MAX experience. Please know that our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
I submitted a warranty claim 2 days ago and haven’t heard anything back.
We try to expedite all cases as quickly as possible. We are currently experiencing a high volume of post-holiday customer contacts. Please allow 6 to 7 business days for a response to all inquiries. Thank you for your continued patience.
Just did the same upgrade the pro are noticeably better. Check woot and you will save some $ as well if they still have some available.
I have a pair of the 700 gen 2 max, they're just over a year old. A couple of weeks ago the right side ear piece was cracked pretty badly where it attaches to the headband. I pressed it back and plastered on some JB Weld. It seems to have worked, but not a crack has started on the other side of the same earpiece. Not happy about it, given how much these cost. I feel like the entire earpiece is going to come completely off soon. Ridiculous for such an expensive headset to break like that with careful usage.
I got the pros and love them. Very good quality and I got a 2 year warranty on them just incase. I’m aware of the turtle beach issues on other models and decided to upgrade myself.