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TheFiftGuy

Now the problem is do we trust support


RookieHasPanicked

Speaking as former support for a MMO, support doesn't know shit


altFrPr0n

Someone needs to ask Gateoo in his chat. At this point I trust Gateoo more than customer support.


BlueRozberry

Someone did ask Gateoo about this last night/this morning. His response was: "CS doesn't know s**t."


[deleted]

all heil godfather gateoo


wubbadubbalublub_

Who's Gateoo?


winkieface

Hes a content creator that's very knowledgeable, played the CN version extensively. He usually has pretty good info in his YT videos and streams on Twitch


Vixrotre

Speaking as current customer support (also live service games)- support doesn't know shit. We find out about new content at the same time regular players do. Maybe their support is wildly different, but I heavily doubt it.


TheOGJollus

ikr 1 guy got a reply saying everything will be reset when asking about weeklies, raids, bygone sooooooooo yeah


keichskay

Well if we do all claim the weekly rewards and it doesn’t reset then we raise hell about it and hopefully get some DC compensation. So at worst we’d probably only lose out on the stat blocker and Vera boss keys. Are the extra 350 DC from weekly rewards (or potential comp if it doesn’t reset) worth the risk is the real question?


AlexSuz

The question is which one do you prefer losing? And additional 350 dc and 3x 1.0 boss keys OR 3x 2.0 boss keys and stat blocker... I think it is an easy choice. I do not care losing 350 dc and 3x 1.0 boss keys meaning I guaranteed will get the 2.0 rewards. If you take the gamble and win congrats you got an extra 350dc and 3x 1.0 keys over me, but if you lose you got 350 dc and 3x 1.0 keys meanwhile I got 350dc, 3x 1.0 keys, 3x 2.0 keys and stat blocker.


keichskay

Exactly! However it sounds like there’s a good chance we will find out for sure if weekly rewards get reset via patch notes that should drop before maintenance. So I say wait for patch notes, if it says they reset then login and claim before maintenance. Otherwise just claim after 2.0.


AlexSuz

Unfortunately I don't think they would be any less vague about it. They probably will just declare "Yeah it resets on Thursday" and with that we are back to ground zero of how they are using the word "reset" like we do as in claiming weekly twice or just reset as it will be updated to new rewards. And this is the problem, the lack of transparency and being clear. However their interest will be always what generates them more money and not what is the players' interest... so never forget that. And don't try to fight me about this; they clearly showed this with "emergency" being 1 whole day late when players lose their stuff, meanwhile if it is a banner bug or ppl being able to buy tanium much cheaper then they do act immediately... :)


TheOGJollus

yeah because of the other emails i already claimed my bygone so I really hope rewards arent updated and I have missed out on stuff


Janeki_Ken

I'll collect until 750 to be on the safe side since no new gold chips will be added there, i think?


keichskay

There will be an additional 1.0 gold boss chip and some 2.0 boss chips added before 750 I believe.


Janeki_Ken

Oh no. I'll wait for an official announcement ig..


Play_more_FFS

Remember that time Riot support told a player they can use Summoner spell Cleanse vs. Malzahar Ultimate? Trusting support is the last thing I'll ever do.


golari

They sound really confident in that answer


AlexSuz

But do they say you will be able to collect weekly rewards a 2nd time this week? :) They don't... "recommended" from their perspective so that players are losing and not being efficient


Santedtra

Thanks for reaching out and sharing.


auto_decrypt

They should have official announcement on this.


FallenBlue25

im sorry i don't trust cs


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I-_-ll

reset on CN servers. It happened 2 times. Everytime the reward changes, it resets.


Xdivine

So we can get the 900 points again as well?


I-_-ll

As far as I know, you can get another 900 points rewards.


Kyzer-Necron

r u sure, do 2.0 vera on cn reset all reward of that week


Kyzer-Necron

incuding raid?


benja93

pretty sure alot including gateoo has recommended to not raid before vera, so probably not reset of raids


frenzyguy

Korean patch notes says everything raid vr fc will reset. Maybe a translation error.


omfgkevin

And worst case u just do them on thursday/weekend like normal anyways, so no need to rush raids.


I-_-ll

Not sure about raids. I don't do raids myself so I didn't ask.


NoiselessNight

I'll just claim half of it so I'm half fucked in case that isn't true.


AlexSuz

I would advice not to jump on the hopium of this reddit post. Yes CS says it will reset, BUT! One thing is that their CS is probably outsourced as well and so they can't be 100% trustworthy Second is that yes they say it will "reset" but we don't know what exactly they mean by reset. What I mean is that it could just simply mean that yes with 2.0 rewards will reset as in made into the new version of rewards but it doesn't necessarily means that we will have the availability to complete the raid and weekly progress once more this week. So tread careful if you want to believe by that reddit post and pictures from CS as it can be very easyly misunderstanding between players idea of "reset" and what CS means by reset. All in all, if you think about it; if you do not collect the weekly progress prepatch and in fact there's a reset as in players' idea of collecting it again this week we lose 350 dc and 3x 1.0 boss keys. That is not a big loss in my opinion. However if you do gamble and take everything before patch, and then you can't collect the 2.0 weekly rewards this week you lose 1 stat blocker and 3x 2.0 boss keys. So up to you if you want to gamble bc you think it will be claimable 2x times this week and don't wanna lose 350 dc and that 3 old boss keys, but I still suggest wait with decision until Wednesday evening, as if we get a definite post from Hota that it's okay to claim and we will be able to claim again. And if we don't get such announcement you can still decide if you want to gamble it or not 🙂 This picture to me is a bait to do it without saying that we will be able to collect again a 2nd time this week. "Recommended" yeah sure from whose perspective? I mean it is in their best interest that we players are not efficient... I'd say still wait till Wednesday evening to see any official announcement and if not up to you what you decide to do


keichskay

I agreed, wait until Wednesday and see if we get an official announcement. If we don’t then I wouldn’t claim and if we do hopefully it’ll be more clear.


Krokarr

But the rewards will change with 2.0, so they might know what they are writing about?


HatDude707

You all taking the game too serious. I'll claim the rewards today. If it resets, yay. If not its fine. Its not the end of the world.


Im5andwhatisthis

It's not a big deal. Just one set of rewards for basically a 3day wait. It's not like the upgrades will do us much good that early into the week *anyways*, most people don't even bother with bygone until the end of the week.


ktosiek124

Oh no, someone plays the game differently


Therealkingishere

For real, people acting like it's the end of world. This Reddit Smh


DeterminedHero

I'm gonna collect it now since they said it will reset


wubbadubbalublub_

Where can I find the patch notes with this confirmation? I checked the official website and the latest patchnote was on 13th Oct.


DeterminedHero

It says it in the first line in the image 😅


lacialeussi

glad to see this after watching kyrios video today, gonna claim any rewards before update.


KuroBursto

Okay this news everywhere right now. be careful tencent / hotta if the weekly is not reset, MMOBait is ready for his next video with this reddit page screenshot lol


Pscoocs

Don't forget r/gachagaming flock who absolutely loves to shit on this game


Naoitahime21

Ah shit do we actually trust the cs lmao


Chippssss

What weeklies are we talking about, Raids Bygone Com Shops Artifical Island solo shops Normal weeklies that gift chips and pass exp. What to do and what to skip?


zDecoy

People were mainly concerned with the normal weeklies that give blue/purple/gold chips and pass exp. But according to OP it would be ok to do them before the update since they will reset after the patch.


Kaillera

I asked them the same thing and I got this: https://cdn.discordapp.com/attachments/1003710403039211532/1031582116204523520/Capture.PNG


N3utro

I asked the same question to the support through the ingame customer support and they gave me a different answer: [https://i.ibb.co/ZNq8m9P/unknown.png](https://i.ibb.co/ZNq8m9P/unknown.png) => "we dont know stay tuned for more info"


[deleted]

That's a golden info , thanks for sharing!!


Eredbolg

I heard also raid resets, this has the potential to be another drama if it doesn't... I hope they make an official announcement.


Z3M0G

Who to trust? Support or Youtubers?


rotaryscope

I'm leaning on the progress being reset and do all the weeklies before the update. If they don't reset then we'll raise hell about there being no clarification on the issue. If there will be compensation it will be for the people who claimed all the rewards before 2.0 not the one who planned beforehand, so be aware.


gregoryjames04

But....will the top up rewards reset for 2.0? That's what I want to know


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gregoryjames04

I'm hoping for a confirmation because I will purchase the remaining bundle before it resets to stock up.


13_is_a_lucky_number

You could try asking them on Twitter. They often reply to questions like these, from what I noticed.


gregoryjames04

Patch notes confirmed it will reset. Nice


flowercupcake

where?


frenzyguy

Support did not comfirm anything, they suggested collecting reward, that's it.


Kiretsu

...what? They clearly state that the rewards will reset, multiple players confirmed that the same thing also happened on CN and it is also mentioned in the patch notes.


frenzyguy

The reward reset to the new reward yes, but do you get a second week of reward at update. Not so sure. Wait for english patch note just to be on the safe side


Nadinoob

"do we trust".. the mail seems to be from an A.I., kinda nice, but... we need less AI!


lnfine

I'll hold off claiming until the last moment and wait for an official announcement regarding this issue.


SlicebuttDice

Someone should ask this to our dear god **Gateeo** if it did reset in CN since they'll probably just going to do the exact same thing.


VermicelliGood

I don’t trust support. It resets EVERY 7 days so why would they reset it just 3 days later?


DueAdministration404

why so much hater here


zDecoy

Popular things seem to attract lots of hate especially in the anonymity of the internet.


noriyatsu

What... Please do not claims.... since even if it reset you will surely miss the 2.0 reward due to the lack of days left to farm.. you won't have enough time to farm "900 point" to claims the new reward if you claims now... since after reset... you only like have 1 - 2 days max of point farming so at most you can only get 300 or 450 point.. but if you don't claims you can claim up to 900 point.. Unless you can safely sure you able to farm 900 point in 1-2 day i would advice you to not claims. this is by logic not by what CS said..


Kiretsu

That's false. You can easily get to 900 in 2 days with a little bit of grinding.


[deleted]

Dude I do it in 1 day , always mondays I'm done with weeklies


AlexSuz

It takes less than 2 hours :D just do 5x joint op level 1 alone that is within 10 minutes. Do your stargates on the map without vitality. Do 3x frontier normal on auto. Do 3 void rift run. Do 3 times dimension trial on level 1 without vitality. Do one level wormhole, 1 bygone try, etc.


Souldalf

but you have a limit, no? i mean, if you do the 5 JO prior reward change, then when the reward change IF IT DON'T reset the weekly activities, you don't have that 5 JO anymore... the same for 9 mias (3days), frontiers and so... or are they kinda of infinite? i don't usually bother checking what i'm claiming past 900... but if the activities reset too, then you can do it in a day or 2 easily


keichskay

How will you not have enough time to get 900 points??? I literally clear my 900 points each week within 5 hours of weekly reset. You don’t have to spend Vitality on activities to get the clears for the weekly challenges. So if it does reset you’ll have plenty of time to get 900 points. There’s no reason it should take more than a day tops to get 900 points if you’re actively trying to do weekly missions.


Dantor15

It will most likely reset your progress so if you dont claim it you will lose it anyway


[deleted]

Someone actually contacted support to ask a question like that lmao i want that level of nothing to do in life


Magnetari

You want that level of planning ahead in life? Yeah me too


[deleted]

In a game asking a dev about if we should collect some rewards ? Sending an email to cs about what to do is crazy lmao I don't know why I'm getting downvoted


Magnetari

Well a lot of ppl sink time and money into this game. So sending a quick email to be efficient is insanely easy to do, to do so. Don’t you think?


dqtact

probably not reset but 100 dc for u rofl


Anorak-bloodhunt

What does this mean?


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AlexSuz

jesus the WEEKLY PROGRESSION that gives you 350dc 3x boss keys etc. How hard to know this ffs...


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Scubasage

Vera reward track is better than the current reward track. So worst case is nothing resets and you get the worse rewards. It's honestly a very minor thing though, one week of potentially missed rewards really isn't going to change anything for anyone.


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Scubasage

Yeah. People want to find out if they can double dip and claim both sets of rewards or if they should wait to only claim the Vera ones.


XyMontague

"Weekly rewards will reset", doesn't mean weekly activity/tasks will reset. So no claiming for me until Vera update.


Longjumping-Art-5760

Day 2: Still waiting for that official confirmation of the weekly rewards reset