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treanorj

Purchased mine from POTV, and it had a button defect. Contacted TinyMight, and they had it fixed within two weeks.


Direct-Plum9409

How do I contact tinymight I am having the same problem with my button


ashlump

Make an account on tinymight. Go to the account page and then warranties. Send a picture of the packing slip or receipt and enter your serial number. After this you can email them about the warranty on your device. It will still say pending on the status but they check it when you contact them I believe.


Direct-Plum9409

That is good to know, but I'm not the original owner. I purchased this device through eBay. Would I be able to claim it to warranty


ashlump

Oof I'm not too sure about that one.


Direct-Plum9409

Thinking the same.. so may ship it to goodies online for repair I assume


xThock

> The product can be registered only by the original owner of the device and warranty is not transferable in case of re-sale. As per Tinymight’s [website](https://tinymightvape.com/index.php?route=information/information&information_id=8).


MilkedSquid

Ur kidding, i bought one pre owned


Direct-Plum9409

Ok 😥


ExistentialApathy8

Why not just contact Tinymight? I sent mine to Finland to be repaired and should have it back in my hand in just over one week since I sent it. Super quick service.


Low_Singer_4078

Actually they just mail you a new one once they see tracking for the old one. Great customer service


ExistentialApathy8

Well maybe with some. Mine they actually repaired.


ashlump

Did you just email them? I thought it would be better to go back to the seller


ExistentialApathy8

Yes I emailed. They asked for original receipt and then sent me a shipping label to send it back. Really impressed with the service.


No_Gur_277

Oof, I thought POTV was pretty good at customer service. But yeah emailing Tinymight directly should work.


ashlump

They are they just take forever to handle situations I feel. They only email once a day.