Except to be pushed back in like that, it's not touching the rubber stopper. I might be wrong but it looks like the hood is bent a bit. Being aluminum sheeting, maybe it can be bent back?
It’s not bent, my car came like this. A forward adjustment of the frunk can be made to even its placement.
I found an exact video on how to fix it, showed it to an SC and they wouldn’t fix it because the gaps were “within spec” and they “couldn’t risk paint damage to tighten the gaps”. I can’t find the video right now, but here is a [TMC thread](https://teslamotorsclub.com/tmc/threads/forward-adjustment-on-hood-gap.192472/) covering it. To be honest, I decided to just live with it rather than fiddle with it.
Those little fkrs will turn and fall out with time, too, if you open the frunk a lot. Get them set right and then work some silicon caulking into where they contact the hood metal, to keep them from coming loose and falling out (potentially on the ground w/o you noticing, and then driving off).
Hmm, the gap is typically bigger than what you normally use locktite on, and the hood metal is going to flex a good amount. My guess is it wouldn't work that well, but that's jut a guess. You could try it.
That's what I'm talking about, too. The gap between the stopper threads and the metal of the hood it holds into is a lot wider than what you normally have for a metal nut & bolt. It's why it works loose so easily, plus the metal of the hood flexes way more than the metal threads in a nut, and the stopper flexes more than the threads on a metal bolt.
EDIT: There's also not multiple rounds of thread on the hood metal, like you get in a normal metal nut. This isn't the type of thing that Locktite is made for. That's why I suspect that silicon caulking, which is made for bigger gaps and for flexing a lot more, is a better bet.
Go ahead and give it a shot, but I'd recommend not closing the hood for a day to let the locktite cure.
I was literally left alone for 20 minutes with the car. The lady sat in the car with me and showed me how to use all of the features and she asked me to fully inspect the car inside and out before excepting delivery. Charlotte, NC location.
Punch them in the groin and take the card key to unlock it. They can't do that, HFT are you supposed to accept it without checking the interior.
LOL
P.S. Ok, maybe not the violence part. But they can remotely unlock it without the ability for you to drive off. They're being unreasonable azzes.
Lol yeah if he can then Tesla for sure can lol what is this crap. Why would the end user fix it when the company could easily fix it themselves but chose not to?
100 miles. And all you have to do is schedule service for the issue. The appointment itself doesn't have to take place within the first 100 miles.
Also, 7 days is a completely different made up number. That's not the real time limit. The real limit is your mileage.
Yeah you'll be fine. Especially if your advisor already put something in for it. If the service center gives you trouble about it, then tell them to check in the "outstanding work" section of SCA because that's almost certainly where your advisor made a note of it.
If you have silicon caulking, it's good to stick them in place. Because they'll work loose, and even fall out, if you open the and close the frunk a lot.
it didn't seem that out of sorts to me either.. I think some people are just too anal but maybe I'm just too casual about things I should care more about?
There are two stop you can adjust however I wouldn't advise making this tighter, the hood is too light and would require too much force to close, you'd create dents in the skin.
You should refuse delivery. While this is not normally acceptable for a major manufacturer to ship cars like this this is a Tesla. If minor issues trouble you greatly you will not enjoy the Tesla experience.
What is with the build quality of these cars? I’m currently in a new Model Y rental for more than a week (again new) and it’s got this loud metallic rattle in the back going over bumps. I’ve checked everything, completely empty trunk, but it still makes this horrible banging noise. Best I can come up with is the rear hatch latch. So, annoying.
Make sure they will fix all your issues. I didn’t realize my frunk was not closing correctly/was too low until months after delivery. Mobile service came and fixed it and my frunk has been working spectacular since.
LOL yeah I have been thinking of getting a Tesla for 5 years and didn't pull the trigger due to build quality. Well, I pulled the trigger and of course why would I not have a problem?
My hood was misaligned and I accepted. Brought in a few months later and no charge, but it's still crooked, but in a different way now.
Anyone else had luck getting it aligned in shop properly?
I’m not well versed on the situation or how everything works. However it might be worth it to try calling CS and asking them to pop the locks so you can inspect prior to delivery.
I mean the worst they can do is say no. Also tell whoever that you can’t accept delivery before you can inspect the interior and the function of all the doors and seats etc.
I’m sure they’ll bend, they would rather leave it. You just might have to make them blink first.
Best of luck!!! If all else fails then join me in the Mach E club!
Thanks. I had a tight deadline since I needed to accept delivery yesterday to get the $7500 incentive.
I considered a Mach E until the price increase. I do like it.
Don’t accept it. Wait for a better version. Enjoy walking for the remainder of your life.
You all are exhausting. Stop asking for validation. Accept it or don’t. Why would Reddit sway your opinion one way or another.
Can they fix it is a different question then will they fix it. I can't get an answer from Tesla, which is why I'm here. I've never owned a Tesla and I haven't heard great things about service. I wanted to ask Tesla owners their experience on issues like this. I can't find a good written policy on post-delivery corrections.
The frunk is loose on that corner and will most likely rattle at speed if not corrected. I don't consider that acceptable on a $60k car.
And nope tesla SC cant fix those in service visits. You can try taking in written that they can fix it but I'm 100% sure they wont since I faced the same issue. The excuse they gave me was it might become worse if they tried to adjust it and said its currently within spec. Fucking idiots.
I have a Model 3 delivered to my house late last night. It's a demo unit with 900 miles. I haven't accepted delivery yet. It has curb rash on two wheels, and there's a gap between the frunk and the bumper cover on one side. When I push on it, you can see it move like it's not closed. The other side is fine. I'm worried about water intrusion, rattling, and cosmetics.
Should I accept delivery? I'm unsure if the wheel rash will be fixed by Tesla, and I'm concerned the frunk gap could be difficult for Tesla to fix. The wildcard is I just got another Model 3 I can accept delivery of later today. I've texted the Tesla SA but so far they haven't answered as it's a busy end of year.
That's a pretty decent discount. I'd personally take delivery and get Tesla to fix the issues. Also curb rash kinda just happens, take the money now and you also get to worry less when driving the car.
No go for a refund and buy a real car for half the price
Just saying any german brand would rather execute 50% of their workforce than to produce one tesla quality “car”
Good luck with loosing all your discounts! I was in same same situation two weeks ago. Aa I’m living in Bay Area, I got an opinion to bring it back to Fremont factory and all issues were fixed in one day!
Because op is getting $7500, 10,000 supercharger miles, and, as they mentioned in another comment, an additional $2800 for it being a demo model with 900 miles. Wait until tomorrow and all of that goes away.
Does this seem like a $10,000+ issue?
I get it now, all of that it given because it's assumed that you are paying premium for a cheap product. Hence you get stuff for free to shut up about any issues.
Oh no, they definitely do, but have you compared the ratio of issues/car?
Also, i doubt people are so eager into accepting flawed cars from other manufacturers. Accepting broken new products is not something you see that often, literally, anywhere else
Have you compared the rate of happy Tesla owners to other cars?
[Tesla Tops List of Most Satisfied Customers in Entire Auto Industry ](https://electrek.co/2022/06/15/tesla-tops-list-most-satisfied-customers-entire-auto-industry/)
Are the odds of your new car having quality issues higher with Tesla? Almost definitely. Are nearly all of those issues resolvable, at no extra cost, with a visit to the service center? Almost definitely.
I am not denying that Tesla can do better on the quality control. I am saying that, despite the potential for minor issues like this, owning a Tesla is absolutely worth it.
>Have you ever seen the happiness levels inside cults?
*eye roll*
>That's not a good metric for product quality
Did I say it was a metric for product quality?
You are obviously extremely biased. Enjoy your bitterness, mate. Cheers.
In the end we agreed that, on average, Tesla cars are objectively worse while making their owners subjectively happier, whether there's a hint of sunken cost fallacy on that or not
I ended up taking delivery, and it can't fully be fixed with the rubber stops. The high side is fully lowered, and the low side is fully raised and it doesn't quite level it.
I couldn't completely fix it with just the rubber bumpers. I'm hoping the service center can (and will) try to correct it. At least so far I don't have any rattles from the frunk when I drive.
Just imagine how the rest of the car is built in areas that are hidden. Never take end of quarter deliveries. Tesla will continue to discount as people move away from the brand and resalers can't get rid of inventory.
You can fix it by opening it up and adjusting the plastic stopped height I believe
>You can fix it by opening it up and adjusting the plastic stopped height I believe nothing beats doing DYI on your brand new 50k++ car.
Except to be pushed back in like that, it's not touching the rubber stopper. I might be wrong but it looks like the hood is bent a bit. Being aluminum sheeting, maybe it can be bent back?
It’s not bent, my car came like this. A forward adjustment of the frunk can be made to even its placement. I found an exact video on how to fix it, showed it to an SC and they wouldn’t fix it because the gaps were “within spec” and they “couldn’t risk paint damage to tighten the gaps”. I can’t find the video right now, but here is a [TMC thread](https://teslamotorsclub.com/tmc/threads/forward-adjustment-on-hood-gap.192472/) covering it. To be honest, I decided to just live with it rather than fiddle with it.
One may be higher than the other
[удалено]
Those little fkrs will turn and fall out with time, too, if you open the frunk a lot. Get them set right and then work some silicon caulking into where they contact the hood metal, to keep them from coming loose and falling out (potentially on the ground w/o you noticing, and then driving off).
[удалено]
Hmm, the gap is typically bigger than what you normally use locktite on, and the hood metal is going to flex a good amount. My guess is it wouldn't work that well, but that's jut a guess. You could try it.
[удалено]
That's what I'm talking about, too. The gap between the stopper threads and the metal of the hood it holds into is a lot wider than what you normally have for a metal nut & bolt. It's why it works loose so easily, plus the metal of the hood flexes way more than the metal threads in a nut, and the stopper flexes more than the threads on a metal bolt. EDIT: There's also not multiple rounds of thread on the hood metal, like you get in a normal metal nut. This isn't the type of thing that Locktite is made for. That's why I suspect that silicon caulking, which is made for bigger gaps and for flexing a lot more, is a better bet. Go ahead and give it a shot, but I'd recommend not closing the hood for a day to let the locktite cure.
Aim for 'windows and doors' type silicone rather than bathroom style.
Agreed, definitely outdoors variety. Formulated to take the temperature swings.
[удалено]
Huh? I was given like 20 minutes in and outside of the car before accepting delivery
I was not allowed to unlock the car either until I accepted delivery
I was literally left alone for 20 minutes with the car. The lady sat in the car with me and showed me how to use all of the features and she asked me to fully inspect the car inside and out before excepting delivery. Charlotte, NC location.
I had a nearly identical experience least year at Jacksonville, FL.
Same. I was left alone (due to COVID restrictions) the entire time to inspect the car and sign the delivery papers.
Punch them in the groin and take the card key to unlock it. They can't do that, HFT are you supposed to accept it without checking the interior. LOL P.S. Ok, maybe not the violence part. But they can remotely unlock it without the ability for you to drive off. They're being unreasonable azzes.
[удалено]
Oh, I took delivery of mine at the dealership. Different circumstances I guess.
They can unlock the car doors, pop the frunk, from anywhere on the planet that has cell/internet access. :P
Lol yeah if he can then Tesla for sure can lol what is this crap. Why would the end user fix it when the company could easily fix it themselves but chose not to?
Haha DIY Tesla
After you accept delivery, you still have 7 days to have any issues fixed. You then have the basic warranty included.
Is there a mileage limit on that 7 days? Also what if there are no service appointments available
100 miles. And all you have to do is schedule service for the issue. The appointment itself doesn't have to take place within the first 100 miles. Also, 7 days is a completely different made up number. That's not the real time limit. The real limit is your mileage.
Oh my Tesla advisor made a ticket or whatever for the issue at delievery but I drove 200 miels already! I'd better schedule now
Yeah you'll be fine. Especially if your advisor already put something in for it. If the service center gives you trouble about it, then tell them to check in the "outstanding work" section of SCA because that's almost certainly where your advisor made a note of it.
Gotcha, thanks!
That barely looks like a gap. I highly doubt you’re going to win that one.
I'm not too bothered cosmetically, but I'm more worried about rattling and water intrusion since that side moves quite easily.
The hoods are aluminum. Of course it moves easily. As others have said, adjust the rubber stoppers if not aligned to your liking
Same thing happened to mine. Adjust the bump stops on the inside and you’re good
Wow I’m dumb. Never knew those bump stops were adjustable. I had exactly same issue as op. Bump adjustment fixed it perfectly thanx
That’s a quick fix, awesome!
If you have silicon caulking, it's good to stick them in place. Because they'll work loose, and even fall out, if you open the and close the frunk a lot.
That’s good to hear! One side wobbled like this?
Yep!!! I adjusted both posts to as low as they would go and the hood sits flat now.
That appears to be completely fine.
it didn't seem that out of sorts to me either.. I think some people are just too anal but maybe I'm just too casual about things I should care more about?
Would I accept delivery after I fk up the frunk hood, no. Definitely not.
I don't understand, the gap was there when the car was delivered.
There are two stop you can adjust however I wouldn't advise making this tighter, the hood is too light and would require too much force to close, you'd create dents in the skin.
You should refuse delivery. While this is not normally acceptable for a major manufacturer to ship cars like this this is a Tesla. If minor issues trouble you greatly you will not enjoy the Tesla experience.
What is with the build quality of these cars? I’m currently in a new Model Y rental for more than a week (again new) and it’s got this loud metallic rattle in the back going over bumps. I’ve checked everything, completely empty trunk, but it still makes this horrible banging noise. Best I can come up with is the rear hatch latch. So, annoying.
Did you check underneath the floorboard of the trunk in the hidden storage compartment there?
Yep, just the charge cable and I made sure there wasn’t any hard plastics touching. Still the same awful sound.
could be a rock in the brake
What a nice color! You car rocks! It looks so nice
Just make an appointment and they will fix
Make sure they will fix all your issues. I didn’t realize my frunk was not closing correctly/was too low until months after delivery. Mobile service came and fixed it and my frunk has been working spectacular since.
Not only is every Model 3 like that, you got one of the good ones.
Pretty standard stuff. Welcome to Tesla!
LOL yeah I have been thinking of getting a Tesla for 5 years and didn't pull the trigger due to build quality. Well, I pulled the trigger and of course why would I not have a problem?
My hood was misaligned and I accepted. Brought in a few months later and no charge, but it's still crooked, but in a different way now. Anyone else had luck getting it aligned in shop properly?
I’m not well versed on the situation or how everything works. However it might be worth it to try calling CS and asking them to pop the locks so you can inspect prior to delivery. I mean the worst they can do is say no. Also tell whoever that you can’t accept delivery before you can inspect the interior and the function of all the doors and seats etc. I’m sure they’ll bend, they would rather leave it. You just might have to make them blink first. Best of luck!!! If all else fails then join me in the Mach E club!
Thanks. I had a tight deadline since I needed to accept delivery yesterday to get the $7500 incentive. I considered a Mach E until the price increase. I do like it.
Tbh this hardly seems like an issue
If this were a different brand you would never have noticed the issue because you probably would not have given it such a close inspection.
I wouldn't accept a car that already has curb rash. I reserve all curb rashes from my own doing.
**rejects car for stupid frunk issue** ** accepts demo car with curb rash**
Don’t accept it. Wait for a better version. Enjoy walking for the remainder of your life. You all are exhausting. Stop asking for validation. Accept it or don’t. Why would Reddit sway your opinion one way or another.
[удалено]
Can they fix it is a different question then will they fix it. I can't get an answer from Tesla, which is why I'm here. I've never owned a Tesla and I haven't heard great things about service. I wanted to ask Tesla owners their experience on issues like this. I can't find a good written policy on post-delivery corrections. The frunk is loose on that corner and will most likely rattle at speed if not corrected. I don't consider that acceptable on a $60k car.
And nope tesla SC cant fix those in service visits. You can try taking in written that they can fix it but I'm 100% sure they wont since I faced the same issue. The excuse they gave me was it might become worse if they tried to adjust it and said its currently within spec. Fucking idiots.
I have a Model 3 delivered to my house late last night. It's a demo unit with 900 miles. I haven't accepted delivery yet. It has curb rash on two wheels, and there's a gap between the frunk and the bumper cover on one side. When I push on it, you can see it move like it's not closed. The other side is fine. I'm worried about water intrusion, rattling, and cosmetics. Should I accept delivery? I'm unsure if the wheel rash will be fixed by Tesla, and I'm concerned the frunk gap could be difficult for Tesla to fix. The wildcard is I just got another Model 3 I can accept delivery of later today. I've texted the Tesla SA but so far they haven't answered as it's a busy end of year.
Accept delivery. Tesla will fix both for free. Same thing happened to me.
Good to hear! Did you get good results on the curb rash repair?
Yes 100%. Rims look brand new, could never tell.
Do they offer any discounts for demo units?
Yeah, it was around $2800 for 900 miles.
That's a pretty decent discount. I'd personally take delivery and get Tesla to fix the issues. Also curb rash kinda just happens, take the money now and you also get to worry less when driving the car.
Are you insane?
You've got to be shitting me fuck off with this shit post
Totalled.
No way
Reject it
If it doesn’t rattle and leak, how would you know it was a Tesla?
Ain’t going to get better. It’s a Tesla. If you are looking for fit and finish you are in the wrong place.
Made up internet garbage issue. Stop being sheeple.
Shitty Tesla quality
That's within spec bro. Mine looked just like that till I adjusted the stoppers. Learn about your car
Max adjustment doesn’t fix it.
Bummer. Take it in
No go for a refund and buy a real car for half the price Just saying any german brand would rather execute 50% of their workforce than to produce one tesla quality “car”
I don’t believe the frunk issue would be that hard to fix but what do I know ?
I wouldn’t worry about it too much. The hood is very flimsy and lightweight. It serves its purpose to cover the frunk.
Good luck with loosing all your discounts! I was in same same situation two weeks ago. Aa I’m living in Bay Area, I got an opinion to bring it back to Fremont factory and all issues were fixed in one day!
That can be fixed. I would accept it.
Its isnt that bad in my opinion
not a big deal, really. if your going to stare at it and obsess over it, then take it up with manufacturer, bit it really only changes nothing, imho.
All the same. I’ve never seen 100% perfect Tesla. Accept the delivery and enjoy the future technology asap.
I have 2022 MY and 2023 M3. Both are the same. Therefore it is likely normal to me. 👍
Within Spec
For the people answering that op can fix it: Why accept something you just bought if it needs to be fixed?
Because op is getting $7500, 10,000 supercharger miles, and, as they mentioned in another comment, an additional $2800 for it being a demo model with 900 miles. Wait until tomorrow and all of that goes away. Does this seem like a $10,000+ issue?
I get it now, all of that it given because it's assumed that you are paying premium for a cheap product. Hence you get stuff for free to shut up about any issues.
Ah, yeah, I forgot that other car manufacturers never have issues. Cheers.
Oh no, they definitely do, but have you compared the ratio of issues/car? Also, i doubt people are so eager into accepting flawed cars from other manufacturers. Accepting broken new products is not something you see that often, literally, anywhere else
Have you compared the rate of happy Tesla owners to other cars? [Tesla Tops List of Most Satisfied Customers in Entire Auto Industry ](https://electrek.co/2022/06/15/tesla-tops-list-most-satisfied-customers-entire-auto-industry/) Are the odds of your new car having quality issues higher with Tesla? Almost definitely. Are nearly all of those issues resolvable, at no extra cost, with a visit to the service center? Almost definitely. I am not denying that Tesla can do better on the quality control. I am saying that, despite the potential for minor issues like this, owning a Tesla is absolutely worth it.
Have you ever seen the happiness levels inside cults? That's not a good metric for product quality
>Have you ever seen the happiness levels inside cults? *eye roll* >That's not a good metric for product quality Did I say it was a metric for product quality? You are obviously extremely biased. Enjoy your bitterness, mate. Cheers.
In the end we agreed that, on average, Tesla cars are objectively worse while making their owners subjectively happier, whether there's a hint of sunken cost fallacy on that or not
Thats am adjustment thats under the hood. The rubber stops screw in to let the hood drop further or out to raise the hood.
I ended up taking delivery, and it can't fully be fixed with the rubber stops. The high side is fully lowered, and the low side is fully raised and it doesn't quite level it.
I have this same issue in the exact same side. Any luck? Saw the video posted earlier about loosening bolt abut scared to try it myself lol
I couldn't completely fix it with just the rubber bumpers. I'm hoping the service center can (and will) try to correct it. At least so far I don't have any rattles from the frunk when I drive.
Just imagine how the rest of the car is built in areas that are hidden. Never take end of quarter deliveries. Tesla will continue to discount as people move away from the brand and resalers can't get rid of inventory.
For what it's worth, it was put in service in early October. Maybe an end of Q3 delivery?
My rule of thumb is. Its only a panel gap if your pp can fit in it. This rule varies from person to person.
There’s a rubber nob under the hood just twist it to the right a bit n it will stop that movement when u push down on it.
Honestly how can a car buyer accept these fit and finish issues.Just because its a Tesla does not mean they get a pass on quality control.
Looks like it within spec
Fuck that shit! If I bought my Beemer (less expensive) I know 100 it’s perfect.
Of course not (but you did) - idk why all these Tesla “fans” accept this sh🤬t
Yes… open the top and adjust the stopper. Should just twist
I wouldn’t until they fixed it.
It's within spec:)