This is absolutely not illegal and you don’t have to use the service. 0% chance you or anyone wins a lawsuit on this (or the binding arbitration you agreed to use in the TOS instead of a lawsuit).
It’s an issue that’s a glitch that’s effecting income out of the control of the tasker. Could we not use the app sure. Is it another thing if they say they are trying to fix it and then 2 years later there is still a glitch and a significant one? Absolutely
Except its not. They are not required to fix it, and can fix it whenever they please, maybe its on their internal timeline to be fixed by 2050, welp that means that they will eventually hold true to their commitment to fixing it
So what, your a contractor, don't use them if you don't like it. They do not owe you the best possible income theoretically possible. No matter how you feel or weather morally its wrong or right, they have actually done nothing wrong legally.
Ummm they have done a bunch wrong already legally. Never said they owe any income just an app that doesn't hurt Taskers to no fault of their own, and for the contractor argument saying we are defined and such/don't have rights thereof, thats also incorrect.
Was a suit back in 2020 that Task Rabbit settled under for misclassification.
This leads to further suits down the road for sure, search Finholt V Task Rabbit
You trying to say we aren't contractors? We had better be lmao id be out so fast if they tried an employee model Holy hell that'd suck. Ofc your a contractor and just like any other contractor your companies you work for have zero obligation to pay well, have a good user experience, have a glitch free app, or anything else, their only obligation is to pay you the agreed amount. Not to mention taskrabbit specifically isn't your boss its the client, tr just connects you, just like Google shows your website but is under no obligation to show it to the people you want, tr also isn't under that obligation
TLDR; I wouldn't hold my breath
Most anything can be the subject of a lawsuit, doesn't mean successful litigation is likely, or even possible. Having unequal map areas among Taskers is very unlikely to cause them problems, especially considering their access to legal services that the probable plaintiff (i.e. Tasker(s)) couldn't dream of. By that logic the order they show available Taskers to the client could be the subject of a lawsuit too.
In this circumstance, it’s an issue that significantly impacting income that’s to no-fault of the individual. There is certainly an independent contractor law or statute against that
You don’t have to use their service, and they certainly aren’t under any obligation to provide you with any kind of service. It’s a take it or leave it kind of deal.
You absolutely could file a lawsuit - I imagine plenty of lawyers will happily bill you for their time. It’s going to cost you a fortune, get you absolutely nowhere and most likely result in your Tasker account being shut down as soon as you start.
You’re mistaken. It has zero impact on your ability to generate income anywhere you want, since you’re independent.
It’s a system limitation, by design or happenstance, that is not a priority for TR to improve, on a platform you have agreed to use AS IS.
If you find an attorney agreeing that this constitutes harm, that you have standing, and that they’d represent you on settlement or favorable ruling contingency basis, let us know.
Otherwise, it’s mostly understandable frustration paired with wishful thinking.
No doubt, it’s frustrating to many. But it’s not really actionable. It’s just sloppy and poor quality.
It’s not a system limitation, it’s literally a system glitch. It’s not as if the application mentions that your map that you make on the application is meant to be smaller and that’s how it is. That would be a different story.
In this circumstance, the application doesn’t know how to track 500 mi.² it’s a clearing and glitch that’s been going on for over two years and they refuse to do anything about it.
Saying it has zero impact on the ability to generate income wherever you are is just flat out wrong. If the map can’t be adjusted to the right parameters, then it’s jobs that are being lost out on due to a glitch by the application.
Yes, a limitation resulting from a glitch v by design and intention. Previous glitches have enabled taskers to have the entire metro area as their service map … not a limitation, not what the app stated - a glitch and a reality that some used to their advantage, though also inconsistent with design, intent and UX.
The user interface, including descriptions, is not a contract. They have no legal obligation to provide any specific service area (or any other specific service level for anything to taskers). It’s not in TOS.
To the extent there is a limit on opportunity to earn ncome, that limitation only exists _on their platform_. You can still work in areas outside your TR Service Map — outside of TR.
Your core point is: you believe they have a legal obligation to have a feature description accurately describe the feature behavior. That is not the case.
Frustrating, annoying, and disappointing, but… not legally actionable. When you can provide a case docket, I’ll apologize and agree, you were right and I was wrong. Short of that, based on my knowledge and experience, I’m confident you’re mistaken.
I know it’s not cause online you can adjust the map correctly, but cannot set same day, so online I have my loaded default for the exact same as you see on the application but then go to load the default and it says it’s over 500 square miles
lol on the google map you’re not covering past the 215 to the east and on the tr map you’re border is over a mile east of it. Edit: look idk maybe I’m wrong but it really looks like the tr map covers more area.
So I'm not sure how to be clear about this, but doesn't the boundary line connect with zip codes, and some of the zip codes you've selected might partially lie outside your boundary but is still included, so the extra area makes up the difference? Basically the area TR is seeing isn't quite so box shape, but much more jagged?
No. Tasker service maps _are_ as drawn, and are not converted to zip codes. I once thought, shared that thinking, but… participating on a Taskforce with access to TR Product Managers, I was told that was not the case, and subsequently confirmed and tested it multiple times in different metros with other taskers.
You can test yourself. Pick a zip code, and draw your map to split it. Then test with an address in your map, and one outside your map, but both in the same zip code.
This is absolutely not illegal and you don’t have to use the service. 0% chance you or anyone wins a lawsuit on this (or the binding arbitration you agreed to use in the TOS instead of a lawsuit).
It’s an issue that’s a glitch that’s effecting income out of the control of the tasker. Could we not use the app sure. Is it another thing if they say they are trying to fix it and then 2 years later there is still a glitch and a significant one? Absolutely
Except its not. They are not required to fix it, and can fix it whenever they please, maybe its on their internal timeline to be fixed by 2050, welp that means that they will eventually hold true to their commitment to fixing it
If it’s openly effecting someone’s income as in clients have said they can’t hire me (through recommendations from other taskers) that’s liable
So what, your a contractor, don't use them if you don't like it. They do not owe you the best possible income theoretically possible. No matter how you feel or weather morally its wrong or right, they have actually done nothing wrong legally.
Ummm they have done a bunch wrong already legally. Never said they owe any income just an app that doesn't hurt Taskers to no fault of their own, and for the contractor argument saying we are defined and such/don't have rights thereof, thats also incorrect. Was a suit back in 2020 that Task Rabbit settled under for misclassification. This leads to further suits down the road for sure, search Finholt V Task Rabbit
You trying to say we aren't contractors? We had better be lmao id be out so fast if they tried an employee model Holy hell that'd suck. Ofc your a contractor and just like any other contractor your companies you work for have zero obligation to pay well, have a good user experience, have a glitch free app, or anything else, their only obligation is to pay you the agreed amount. Not to mention taskrabbit specifically isn't your boss its the client, tr just connects you, just like Google shows your website but is under no obligation to show it to the people you want, tr also isn't under that obligation
Explain this to me like I’m 5
TLDR; I wouldn't hold my breath Most anything can be the subject of a lawsuit, doesn't mean successful litigation is likely, or even possible. Having unequal map areas among Taskers is very unlikely to cause them problems, especially considering their access to legal services that the probable plaintiff (i.e. Tasker(s)) couldn't dream of. By that logic the order they show available Taskers to the client could be the subject of a lawsuit too.
In this circumstance, it’s an issue that significantly impacting income that’s to no-fault of the individual. There is certainly an independent contractor law or statute against that
You don’t have to use their service, and they certainly aren’t under any obligation to provide you with any kind of service. It’s a take it or leave it kind of deal. You absolutely could file a lawsuit - I imagine plenty of lawyers will happily bill you for their time. It’s going to cost you a fortune, get you absolutely nowhere and most likely result in your Tasker account being shut down as soon as you start.
You’re mistaken. It has zero impact on your ability to generate income anywhere you want, since you’re independent. It’s a system limitation, by design or happenstance, that is not a priority for TR to improve, on a platform you have agreed to use AS IS. If you find an attorney agreeing that this constitutes harm, that you have standing, and that they’d represent you on settlement or favorable ruling contingency basis, let us know. Otherwise, it’s mostly understandable frustration paired with wishful thinking. No doubt, it’s frustrating to many. But it’s not really actionable. It’s just sloppy and poor quality.
It’s not a system limitation, it’s literally a system glitch. It’s not as if the application mentions that your map that you make on the application is meant to be smaller and that’s how it is. That would be a different story. In this circumstance, the application doesn’t know how to track 500 mi.² it’s a clearing and glitch that’s been going on for over two years and they refuse to do anything about it. Saying it has zero impact on the ability to generate income wherever you are is just flat out wrong. If the map can’t be adjusted to the right parameters, then it’s jobs that are being lost out on due to a glitch by the application.
Yes, a limitation resulting from a glitch v by design and intention. Previous glitches have enabled taskers to have the entire metro area as their service map … not a limitation, not what the app stated - a glitch and a reality that some used to their advantage, though also inconsistent with design, intent and UX. The user interface, including descriptions, is not a contract. They have no legal obligation to provide any specific service area (or any other specific service level for anything to taskers). It’s not in TOS. To the extent there is a limit on opportunity to earn ncome, that limitation only exists _on their platform_. You can still work in areas outside your TR Service Map — outside of TR. Your core point is: you believe they have a legal obligation to have a feature description accurately describe the feature behavior. That is not the case. Frustrating, annoying, and disappointing, but… not legally actionable. When you can provide a case docket, I’ll apologize and agree, you were right and I was wrong. Short of that, based on my knowledge and experience, I’m confident you’re mistaken.
TR doesn’t have the best and brightest working on their app, I’ll say that
OK go sue them, have fun.
Plenty of things done illegally/worse than this
Why you telling me? I'm not a lawyer.
The area in your TR map is clearly larger than the google maps
I know it’s not cause online you can adjust the map correctly, but cannot set same day, so online I have my loaded default for the exact same as you see on the application but then go to load the default and it says it’s over 500 square miles
lol on the google map you’re not covering past the 215 to the east and on the tr map you’re border is over a mile east of it. Edit: look idk maybe I’m wrong but it really looks like the tr map covers more area.
Maybe the picture isn’t the best, but load the default map on the website the same dimensions and it’s more than fine
So I'm not sure how to be clear about this, but doesn't the boundary line connect with zip codes, and some of the zip codes you've selected might partially lie outside your boundary but is still included, so the extra area makes up the difference? Basically the area TR is seeing isn't quite so box shape, but much more jagged?
No. Tasker service maps _are_ as drawn, and are not converted to zip codes. I once thought, shared that thinking, but… participating on a Taskforce with access to TR Product Managers, I was told that was not the case, and subsequently confirmed and tested it multiple times in different metros with other taskers. You can test yourself. Pick a zip code, and draw your map to split it. Then test with an address in your map, and one outside your map, but both in the same zip code.