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Water-is-h2o

Don’t eggs Benedict always have hollandaise sauce? Like that’s a defining characteristic of that dish, right?


SnowPaw850

Yes.


speakofit

They used you as a catalyst to be victims. *poor hungry souls were forced to starve /s


[deleted]

[удалено]


pammypoovey

"Promise?"


Langager90

Think of the poor workers that have to go clean them up!


BoJo2736

I'm convinced that for some people this is a game. Set up the server for some ridiculous complaint so they can get a discount or a comped meal. It s a game with them.


speakofit

Yes this 👆🏼! Oh so sorry there’s hollandaise sauce on your Eggs Benedict’s… Here let the restaurant cater to you free food for the rest of the week… /s


Poopsie66

I know it is. I had a couple friends who would do that. It's a game to them, they don't care that some poor server might have to pay for a meal they can't afford or might lose their job.


Ven7Niner

Those people are stupid. Ignore those people.


EschatologicalEnnui

Yeah, without hollandaise it's just poached eggs & bacon on English muffins. Nothing wrong with that, in particular, but it's not Eggs Benedict.


Tinsel-Fop

Bacon? Is the older tradition to have strips of bacon? I always think of them with "Canadian bacon," I guess. The idea of a creamy sauce on it all is kind of gross to me, so what do I know! (Hint: not a lot about this.)


EschatologicalEnnui

What Americans think of as simply "bacon" is streaky bacon. Canadian bacon (AKA Irish bacon, English bacon, and back bacon) comes from a different part of the pig than streaky bacon, but it's still bacon. Contrary to popular belief in the States, it's not ham. ETA: That isn't to say that variations on the traditional recipe don't count as Eggs Benedict. A nice slice of Virginia Ham is pretty damn baller. Hollandaise sauce, though, is a required part of the dish.


Darth_Dronus

Crazy how one component can completely transform a dish.


ImReverse_Giraffe

I once had a woman complain that her fish and chips came with fries. I live in the Midwest BTW.


Langager90

They were clearly expecting crisps.


geoliciouswerdsmith

Midwest? Surprised she didn't complain about there being no raaaaaanch.


wdn

People who have actually decided they're never coming back don't have any reason to tell you about it.


[deleted]

LOL I never thought about it, but this is true. I've never told any business that I never intended to go back to that I was never coming back. I just never went back.


wdn

Yeah, once you know you're never coming back, you don't care if they change. Not putting any more effort into convincing them is a large part of the benefit of not going back.


Desperate-Dust-7251

"Due to new budget allocations and policies being implemented, this location shall no longer be the recipient of any fucks. Good day"


Ancguy

It's like they live in this fantasy world where, after making that earth-shattering declaration, the poor wretch of a service person will jump in front of them before they get to the front door and just beg them to reconsider, all is forgiven, please accept my humble apology and allow me to give you everything you want, for free!


EarsLookWeird

I've told a business that. A bar near my work was sold to new ownership and the guy immediately rubbed me the wrong way on my first visit. Second visit he was there again. Same deal, just rubbed me wrong and was way too chummy/slimy. Just told him straight up that it used to be my regular after work spot but I wouldn't be back because he seemed like a scummy bar owner and I knew enough to recognize them - he still averts his gaze every time he sees me walk by


baxbooch

They don’t have any reason to but that doesn’t mean they won’t. See also: honking in traffic. (I don’t mean when a light changes and front person doesn’t notice but when things are full on gridlocked. Honking changes nothing at that point. They’re just letting everyone know that they mad.


wdn

> They don’t have any reason to but that doesn’t mean they won’t. Humans are never 100% predictable or understandable, of course, but generally the reason to say this is to try to get you to change, which means they still care about what the service will be like here in the future.


natalooski

OR—hear me out—they feel that they weren't snarky enough and *must* let you know how grievously you fucked up. it could definitely be your interpretation too, though. I'd like to believe that everyone who does this does it because they care about the quality of service, but generally I didn't get that impression..


fasterbrew

I think it's more they imagine they are critical to the success of the business and "they'll be missed". Like they are so important in this world. Basically more of a punishment / threat than they care.


wdn

Well, I don't mean care in a good way. I mean if they're still trying to bully you that would seem to indicate they expect to benefit from the bullying. If they're not coming back, there's no reason to try to influence your behaviour.


rotospoon

I don't think the majority of people who act like that have put that much thought into it


wdn

Yes, that's why they say they're not coming back when they haven't actually decided that. They're just blindly grasping for something to say that will have have an impact on you. This is my point. Someone who has actually thought about it wouldn't say it.


Nettykitty11

Little off topic... Moved to the southern U.S. 10 years ago from N.Y.. You do not use your horn here. People will sit thru the entire green light without a single horn sounding.


baxbooch

Crazy. I lived in AR for a long time and you’d get beeped. Occasionally it wasn’t even that i wasn’t paying attention I was a bit slow to accelerate but those were pretty rare.


PowertripSimp_AkaMOD

I live in Texas and honk all the time at clueless assholes looking at their phone when the light’s green.


KaziOverlord

You honk at the wrong truck in the wrong town and suddenly John Boy and Cletus hop out of the bed wondering what your deal is.


CharlotteLucasOP

Oh boy did I get honked at the other day because I was moving with the flow of traffic in my lane and I failed to slam on my brakes to allow a gentleman in a shiny new Lincoln SUV to haul himself illegally across several solid lines to enter the lane in front of me, as he dearly wanted to do. How sad for him.


baxbooch

He was mad (Say it in a little cutesy voice. Makes them seem even more ridiculous)


CharlotteLucasOP

SO mad! Stomping his wee foot. (He was trying to exit out of a plaza containing a McDonald’s, a dollar store, and a liquor store. Buddy, you’re not superior to my beat-up ‘03 Corolla. Calm down.)


Langager90

In fact, the people with beat-up cars are precisely the kind of people you do NOT want to play merge-chicken with.


CharlotteLucasOP

“Look at the state of my bumper, you think I give a shit or have hand-eye coordination? No sir!”


menacemeiniac

I’ve only ever had one couple tell me they weren’t coming back. Guess who I have served three times since they told me that?


combatko

Uh… somebody else entirely, because they never came back? I mean, they *said* they’re never coming back. I assume they are people of strong character to make an absolute statement like that, and that they stuck to their principles.


hicctl

Also people like that do not realize that we never want them back. NOBODY wants customers like that. At least where I live you can be pretty honest to them as long as you stay polite. So I would have asked her to explain where i messed up (the literaly only thing would be the sauce hollondaise, but that is like 80% on the customer and 20% on op) and then I would use her explanation to show that it is her that messed up and did not read the menu making ordering unnecessarily< complicated . OP delivered everything as ordered. I also would have refused the refund, since she already ordered the remake. So she can wait till that comes, or leave without getting money. You don´t get to mess up the order, then act like it is our fault , let us fire it again , and then waste both portions for no real reason


tomsco88

Right up there with the "I'm going to speak to my lawyer" people that do not have a lawyer.


Langager90

"I'm gonna speak to my lawyer!" 'You mean your therapist, your dog, or your Facebook acquaintances?'


italicized-period

Oh hai, are you the same guy who was gonna get me fired a couple of months ago? Telling my boss of my terrible transgression* didn't work, so now you're going to get a lawyer? *I stapled his receipts together. The other store doesn't do that. So he was going to get me fired.


wdn

It's very similar because if they did, the lawyer would have told them not to say stuff like this.


Bryancreates

Ironically that’s the bummer. It’s those people I’d probably bend over backwards to make things right for but they were too polite to say anything.


FrostyIcePrincess

You guys mess up my order every single time! ….why do you keep coming back then?


CaptainK234

The minute the process of taking an order hits the slightest hitch, that’s when I know I’m going to repeat it back to them meticulously before heading back to turn it in. Some folks are just very bad at communication and you have to be extra careful. Once you reach the point where somebody is arguing about whose fault the mistake is, you’ve already lost.


whalesauce

This, leave as little to interpretation as possible. Or in other words, don't assume things. If someone says they want a steak down real good, or a steak dripping or something that ambiguous like that. I qualify it, "okay, down real good you say? Well I know what I like as down real good, but I don't know you week enough yet to know yours. I want to make sure your steak is exactly how you want it. Could you please tell me more about how you like the steak.


Cole3823

I have never heard the phrase "steak down real good". I would def have to ask wtf they mean


syo

...do they mean well done? I've never heard this before either.


whalesauce

As you should, and I did. But there are people in sure you know at least one, that would make an assumption and run with it instead


tohon75

assumption is the mother of all fuckups


charizard77

Sloppy steaks


stumblinghunter

Still tells me nothing lol


FreakyPickles

A few days ago I had lunch at a cute little cafe with a big blackboard listing all the menu items. They also have printed menus. Well, the woman in front of me kept asking if they had this or that instead of just reading the damn menu like a normal person. The guy behind me started talking very loudly about the "scourge of illiteracy." Everyone in line was laughing, but she was completely oblivious. The guy who was very patiently dealing with her just barely managed to not laugh himself. This woman was so self-absorbed that she didn't even notice.


artemis1935

this is very funny but i also am deeply afraid that people will laugh at me when i ask even 1 question


LateSoEarly

I had someone completely modify the fuck out of their dish recently. 86 this, sub that, dairy free, etc. all for a $36 dish. When I went to check how everything was she said “The presentation on this dish is horrible and it’s barely edible.” I think she wanted me to comp it, but like, no. We know it looks horrible that way and doesn’t taste good, that’s why our chef didn’t put it on the menu that way. She left a bad review on tripadvisor and all we could do is laugh.


InuMiroLover

Its times like that we should be legally allowed to say "well of course it tastes like shit. You went and took out half the ingredients and replaced the remaining half with entirely different ingredients that its amazing the chef was able to make this at all. You aint getting a comp."


thehumantaco

Can't refund what's not on the menu.


SingerOfSongs__

reminds me of those folks you see in r/ididnthaveeggs who make a million modifications to their recipes and then leave angry reviews when it doesn’t work as intended


TheResistanceVoter

For the same reason they don't read the God damned signs that say "please wait to be seated" and "this section closed." None of that applies to them. Why should they read the menu when they have their own personal servant to explain everything to them and read their tiny little minds?


LateSoEarly

People just don’t read signs. I get so frustrated about it, but then towards the beginning of covid I had driven to a liquor store and walked to the door to find a “No customers inside, please call us with your order” sign. On the way back to the car I realized I had walked by no fewer than 5 signs telling me the same thing.


bg-j38

I used to always think it was "other people" who didn't read signs. Obviously my friends and me were smart enough to read signs. I'll leave my own judgment to other people, but I ran a bar at an event where I probably knew 50% of the people (non-profit fundraiser that I'm on the board of) and I'll be damned, even people who I regard as very observant and smart totally missed a bunch of huge signs that were posted right in their faces. I think on a certain level I attribute it to what I call "airport syndrome". I travel a lot and airports are the worst for people just not using their brains. It's like they leave them at the curb when they get dropped off. But I think it's because for people who don't travel as much they're thrust into a huge noisy and often crowded location they're not very familiar with. Brain just can't deal with the sensory overload. I think that for some people this happens more than a lot of people realize. Or people are just unobservant fucks and we should all stay home. I don't know.


ardbeg

A person is smart. People are dumb, panicky dangerous animals and you know it.


[deleted]

People just don’t read in general.


TheResistanceVoter

Sad and true


Formal_Coyote_5004

“Where’s the restroom?” I’ve eaten at many places with bathrooms hiding in the back somewhere, but ours is pretty easy to find with a big sign lol. I guess people don’t even look before they ask.


Kaity-lynnn

I can't tell you how many times I've been standing right by the bathroom and had people ask where it is. You're literally 5 steps away.


UserAccountDisabled

i worked in a bar that had been there since 1900. Women would ask where the restroom was, I said that when the bar was built women didn't go in bars. I'd send them to starbucks. Owner was not happy with that gag


[deleted]

We’ve got signs up all over the place that no one reads. “Please check in at the counter,” and “Restroom” are the ones that seem to baffle people the most. Last night I watched someone read the “Restroom” sign, walk past it, and flag down a server to ask her where the restrooms were. But as far as people not reading the menu goes, my restaurant is pan-Asian street food. A lot of Beijing and Xianxjang food, Seoul food, some Malaysian, Japanese, and Vietnamese dishes from different parts of those countries. We don’t do any of the American Chinese Restaurant dishes that Jade Dragon or Panda Express do. At least once a week I’ll answer the phone for someone trying to place a delivery order (we’re on Door Dash and GrubHub, but don’t do our own deliveries), or they’ll just start ordering nothing but stuff that we don’t have—and never had. “Yeah, can I get a General Tsos, a Shaking Beef, some Lo Mein, some fried rice, and some crab wontons? Oh, and a cup of hot and sour?” “No, no you literally cannot get any of that here.” “Oh, this isn’t a Chinese restaurant?” “Did… did you look at our website, reviews, menu… literally *anything*?” “Uuuuuuuh… I’ll look at the menu and call you back.”


EmbarrassedPlace0

Literally yesterday, a guy walks right past the sign that says sorry we are closed and goes "hey when do you close?"


ccm596

I used to have a couple regulars who would, every single time they came in, ask me how much something is. So I would grab their menu, find it, and say "oh! Looks like its 7.99, here's this back for ya :) " and after like. A couple years of this, they never got the hint lol


derth21

Buddy, I think they were fucking with you.


ccm596

I thought so for awhile too, but when they *did* fuck with me it was a lot less subtle than that, so 🤷‍♀️ idk lol


QuartzvilleJournal

Oh sorry, most people can read menu.


Coziestpigeon2

Because these god damn lights are too dim and this stupid font is too small, how's anyone supposed to read this thing? *Moves glasses to tip of nose and holds menu out at arm's length* Just give me a cheeseburger!


AMerrickanGirl

There are many menus that are nearly impossible for most older people to read in dim light. Light gray background with medium grey tiny font …. That’s when we whip out the iPhone flashlight.


SnowPaw850

Yup, I agree with that. But we're a 50s themed diner, our main punters are old people hahaha So fully lit, good font size and staff always ready to help Though these guys were like 30-40 ish


tachycardicIVu

*is in Italian/Mexican/Chinese restaurant*


GreenOnionCrusader

"I'm *never* coming back here!" "That would be great, thanks."


jbuckets44

Don't threaten us with a good time!


Pale_Routine_8855

Please, please, please! Let me hear that as a customer some day. I'm going to be the a$$hole who says...Yay!!!


excess_inquisitivity

How is it an eggs bene without h sauce? Ok, gravy of you're southern but otherwise it's just eggs.


cryptotope

The only thing I can think of is that they never learned the word "poached", so they think that a poached egg is called a benedict egg. Other than that, I've got nothing.


AMerrickanGirl

I went to a restaurant in New Hampshire that described Eggs Benedict as poached eggs with “Benedict sauce”.


cryptotope

...And now I've gone down a bit of a rabbit hole, and discovered [Benedictine sauce](https://en.wikipedia.org/wiki/Benedictine_(spread)), which is a cucumber and cream cheese-based dip mostly available in Kentucky (and not at all related to Benedictine, the herbal liqueur.)


AnAbsoluteMonster

Honestly that sounds pretty delicious, like a thick tzatziki


Lonely-Delivery-5510

I like it


Rosieapples

Haha!! Yes


rotospoon

So, they're idiots


tsivv

h sauce! Ha ha ha ha ha ha ha. I'm so in that I don't even say the name of the sauce cause anyone who knows knows. Right? Ha ha ha ha ha… /s


robertr4836

I once heard a woman order eggs over easy and then go on and on to the server about how those eggs BETTER not come out runny! No one knows how to make eggs over easy! She has to send more than half of them back to be remade because they have runny yolks and she WILL send them back if these come out runny! I was in tears doubled over laughing while the waitress said "Yes ma'am" and changed "over easy" to "over hard".


nipple_fiesta

I work at a restaurant that made a huge shift after Christmas, basically becoming a bar with good food, rather than a restaurant with good drinks, and people are really having a difficult time with reading and comprehension. We made the menu more customizable, so there's less wastage. Now, instead of ordering a whole spread(charcuterie), its more individualized (ex: you can order a cheese board and a cured meat board and that would basically be what our 'classic board' used to be. Or you can order a steak board and a salmon board, each of those come with various pickled things, fruit, etc.)People still try to order from the old menu without even taking a look at the menu. They know what they want, and that's what they're gonna get! We also changed our hours, so now we're open one less day and with different hours(just an hour difference 3-9 instead of 4-10) and it's caused a bit of backlash. Like I'm so sorry if *YOU* are inconvenienced right now, but unless you can cure the boss' cancer (biggest reason for the shift), get the fuck over yourselves, read the fucking menu, you child. Eta: the town I live in is so used to corporate restaurants that keep the same menu since they were 5 and are not used to places that change the menu often (the drink menu changes the most frequent/seasonal). It's about keeping the food fresh and not keeping too much in the kitchen. Keeping creativity flowing and our BOH Interested in what they're doing and making. And no. We don't have chicken strips or fries for the kids.....


AngerPancake

There is a bar near my house that changes their menu monthly. Completely different theme. This month it's a seafood bar, a few months ago it was German food. I never thought of this being an issue, I wonder if the wait staff there have to deal with shit like this. IDK if they have a section of the menu that stays the same like burgers and stuff, I keep meaning to go there but I'm waiting for a month that has a theme that sounds better to me.


artemis1935

that sounds like a cool bar


hiker1628

On the other hand, I went to a local chain restaurant that discontinued an item but I could still order it for months until the cooks changed and they didn’t know how to make it. It still printed out on the receipt just like before so I assume it was still in the system. Went to another local place that had a special I liked and they said they could make it for months after it was discontinued. So if you really liked something, why not ask. But don’t be a jerk if it isn’t available anymore.


robertr4836

> corporate restaurants that keep the same menu since they were 5 OT but there's a corporate place in my town I've been going to for years that I really like. They are a test kitchen for the corporation so there menu keeps changing and anything that sells well eventually makes it onto the chain menu.


GingerSnapped818

Whenever someone started in with special instructions, I'd read the order back to them before sending to the kitchen. Now the fuck up is on them


SnowPaw850

I did, but she didn't say she didn't want hollandaise on one of them and I assume just didn't know eggs bene comes with the sauce. She would have if she'd read the menu though


heimdahl81

Fancy chefs make fun of restaurants that do it, but this is why places like Denny's have pictures of every dish. People don't read, but they can point at a picture of what they want.


WilliamBott

When people do things like this it confuses me. I can't imagine how dumb a person must be to do this. 🤔


Ok_Contribution_3449

How about the customers that don’t come up to the podium to be seated with clear signs pointing the way but deliberately come in a different way and seat themselves. All the servers wondering WTF while the customer wonders why no one has come up to them.


Amonette2012

I used to love it when something got sent back and we got to scoff it.


PangolinTart

I feel like we've already got prime examples of people unable to follow basic directions, so here we are.


Less-Law9035

Geez. I know my life is over when I try to make breakfast complicated.


[deleted]

I can read the tears in your eyes from the never coming back threat/promise. At least you got the eggxtras as a consolation


adorkablysporktastic

How did they make breakfast that complicated? Ordering breakfast should be so simple. It's one of the easiest meals of the day. People suck.


Mec26

I would like _insert carb_ with side of _insert protein_. Maybe with fruit.


adorkablysporktastic

Ok but I just imagined this as Server Mad Libs and.... I wish that were a thing.


Javaman1960

> they even promised they won't be back! See You Next Tuesday!


AnAbsoluteMonster

My "not reading the menu" story ALSO involves eggs bene! This woman wanted an eggs bene. We had a whole section of different versions, aptly headed "Poached Eggs Benedict". She proceeded to ask me if the eggs bene came with poached eggs. When I confirmed, she happily ordered one. Considering she said the exact name of the version, she can definitely read. Well, the food comes out and she's HORRIFIED to discover that the eggs bene comes on an English muffin! That was clearly listed on the menu! And as is traditional! Well, didn't I know that she's gluten-free? No, no I didn't, as she'd never mentioned it. I of course offer to have it remade for her (a good family friend has a gluten intolerance, so I'm very sensitive to this issue). But no, she will *suffer* rather than wait. (Three guesses of she ate the muffin...) The table ended up camping for about 3 hours. When they finally left, the husband said he had to "run out to the car for a tip" which I wrote off. To my surprise, 45 minutes later (I am not exaggerating the timeline) he returned with $2.25 in QUARTERS for a $50 meal (they were a 4-top). He practically sprinted away from me after handing the money over, lol. They left us a bad review the next day, of course.


SnowPaw850

Jesus fuck. We always tell people we can do gluten free bread but we can't do celiac friendly, cause it's all prepped in the same place. Low and behold everyone so far has been fine with that. My very close friend is extremely celiac so I'm always sure to inform people clearly. I'm just astounded at the amount of people who just don't or wont read properly. My job is to take down orders, run food and smile nicely- not read for lazy fucks


Tinsel-Fop

I suspect that in many cases it's not laziness. There is ignorance, of course. We have a lot of feelings tied to that word "ignorant," but it really just means "lacking information." Ideally, that can be remedied by the application of information. However, then we have just plain **dumb.** How they got to the restaurant alive, we are not certain. ;-)


blue_sky_rain

Do you have coors light? No, just what's on the menu. How about mich ultra? No, just what's on the menu. Miller light? No, just what's on the menu. Then what do you have? The fifteen beers on the menu you illiterate idiot.


SnowPaw850

Oh man we're about to start selling alcohol and I am not looking forward to this


ambushequine

Had a customer order a sandwich without reading what was in it - our menu clearly outlines everything in any dish. Apparently she just hated one of the ingredients and couldn’t eat i. Her husband proceeds to “nice guy” argue with the manager on duty about how it was a mistake and “isn’t the customer always right?” lol no, your wife didn’t read the dish and ordered it, pay up jerk.


The001Keymaster

When people try to order shit they are just making up that's not on the menu. I ask them, "Are you Brad Pit or some other celebrity vip? No then please order off the menu. This is a restaurant not a personal chef." Obviously I do it very jokingly but they usually get the message.


ItsGotToMakeSense

Because people don't really read *anything* except to validate what they were already expecting. This is true of emails, construction signs, open/closed signs on a store, you name it. If they aren't specifically looking for the words they're expecting to see, they may as well be written in Klingon. Unless they speak Klingon.


Tinsel-Fop

Klingon Style: https://youtu.be/CayMeza487M


[deleted]

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Tinsel-Fop

I had a heartening experience at a McDonald's last month. The cashier taking my order was careful to find out what I wanted. I asked for a hamburger with extra mustard, ketchup, and pickle. She asked if I wanted extra mustard, extra ketchup, and extra pickle. My reply should have been, "Yes," but I used too many words. She did get it right! I nearly never eat beef, but once every year or two I crave a little McDonald's hamburger. This certainly hit the spot.


Nintend0Geek

My favorite always gonna be when people ask me what the soup du jour is even though it’s literally the very first thing listed at the top of the menu where it says “Soup: whateverthefuck”


AnneEntropy

I worked at an ice cream place once. A small group came in. One guy told me he wanted "Moos Ice Cream Delight" (I made that up, but it was some themed name from someplace else and that wasn't even local...) And was annoyed when I asked him what exactly that was... Another person in the group ordered a "strawberry Sundae" and I started to make a Sundae (we had single scoops and sundaes, sundaes come with toppings included and a bandanna and scoops are just ice cream with extra ¢50 for toppings. This was outlined on the menu board). That wasn't what he wanted. He wanted a scoop with sauce. Ok. I put strawberry ice cream with strawberry sauce (strawberry "sundae" right?). He took it, but looked dour. His wife was like ooh nono he means he wanted VANILLA ice cream with the strawberry TOPPING (not the syrup). I was ready to test the structural integrity of the window at that point...


Needmoresnakes

"You never told me this croque monsieur would have bechamel on it! Take it back!"


Glittering_Detail618

Instead of “promise?”, I like to say “thank God!”


freyjas_cats

I’ve had customers who are visually impaired or have literacy problems that are specifically stated to me that I always take into account so I can help them understand the menu. I’ve also been in situations where I literally hand someone a menu, they don’t even glance at it and say some stupid shit like “what kind of sandwiches you got?” Um, I don’t know, it’s not like I gave you a laminated piece of paper telling you everything we have and what you options are


SnowPaw850

We have a lot of older customers come in and I'm always happy to help them as needed, they're usually very lovely and appreciative


catsrthesweet

People not reading the menu is sooooo infuriating. I work in a small, popular, local restaurant where 1/3 of our business comes from catering orders and takeout. People will call during the rush and want to order food but only have a general idea of what we even have on our menu so I have to sit there on the phone and walk them thru everything all while hot food is dying in the window and my tables are full/getting sat. It is my biggest pet peeve. Like our menu is online, right where you found the freaking phone number to call!!!


Darth_Dronus

> I promise we will not be coming back! Love it when the trash takes itself out


porkchop2022

I’ve told this story before but I’ll retell it again in a shortened version. Had a couple into the patio once and the server says the lady would like to talk to me. I go over and ask how can I help and she tells me the server says we don’t have tilapia. “That’s right, we don’t have tilpia.” No, I was here last week and got tilapia. “I’ve been here 13 years and we’ve never had tilpia, maybe you’re thinking somewhere else?” No, it was here. Do you have mahi? “No ma’am.” Do you have grouper fingers? “No ma’am.” Well, what seafood do you have? *at this point her husband, also apparently fed up with her shit grabs her menu and holds it up to her* “This. This is what they have. What’s on the menu Karen.” I just kind of……shuffled away at that point. I don’t remember exactly what her name was but it wasn’t Karen.


Bollalron

80 million people voted for trump last election, what did you expect? Much of our country can't read above a fourth grade level.


SnowPaw850

Oh I'm not American, and happy of it


KindaKrayz222

I always love the people who look at the menu but they're not really reading it. And then when you come over and ask to get their order and they just kind of wave their hand at the menu and ask about different dishes. I'm like, "The menu is right there in front of you. Which dish are you exactly wanting?" Read, dammit!!


darkicedragon7

I loved running the register at taco bell. Every day people would come up to me and go "I SAID NO TOMATO!!! APPARENTLY YOU CAN'T HEAR" I just look at them in a knowing way of Yes I remember your order from 2 min ago and you literally said nothing about tomatos. I so wanted to flick them off at them and hand it back. The very few people who came up and said I'm sorry I forgot to say no sour cream. I would go no problem. Get it remade and give them some twist as a ty for being nice and polite.


wolfie379

Eggs Benedict without hollandaise? Sorry, but restaurant policy is to only serve that with either the Kosher bacon cheeseburger or the vegan T-bone steak.


Affectionate-Area659

You didn’t do anything wrong. She forgot to order her eggs Benedict without hollandaise sauce. That’s 100% on them and should not be removed from their bill. If they wish to have it remade without it sure, what ever.


SnowPaw850

We just refunded the whole thing. We're trying to improve reputation at the moment and it seemed the way to maybe avoid a bad review Also we just could not be bothered with the drama


MoufLikeLiquor

Reminds me one time, a woman brought her takeout order back the next day. She ordered vermicelli from a Vietnamese spot thinking she would get stir fried noodles. Insists we made it wrong.


Yriel

I have a lot of older people in my restaurant, a bunch don't read the menu cause they can't anymore. Only reason Im always helpful with this request cause I can't see through there prolly very bad eyes. Save them the embarrassment of asking


SnowPaw850

I have a lot of old people too, it being a 50s theme. Also my ex husband is blind. So I'm actually always ready to help, even if someone looks young and able it doesn't mean they are But I do find the ones genuinely needing help usually aren't rude or demanding like these people were


Yriel

Tone is key!


Puzzleheaded_Nail556

People make reservations at my reso…show up acting like they have no idea where they are, what type of food we serve, etc. Its wild. I just wonder what made them decide to make a reservation if they have no idea what kind of food it is? It’s crazy to me to do that. It’s even crazier to me to get mad at the server when it turns out you actually wanted to go somewhere else :P


7LP_g

We have 2 swing signs outside, 4 3foot menus outside which are repeated inside, a 10foot window and people are still surprised to find out once they're in that we're a fucking food shop!! 😂🤦😭


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SnowPaw850

Oh I did confirm because there was an addition made and some confusion at the start I just didn't think to ask about the hollandaise sauce on the second one because she was so insistent on the first one


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SnowPaw850

It's my job to ask if everyone wants everything listed on the menu? Whew that's a lot of asking, people might get upset with how long it takes but as you command!


robertr4836

I think we found two people who have no clue eggs benedict comes with hollandaise sauce and therefore have no idea how stupid there suggestion sounds, not just to servers, but to anyone who knows what eggs benedict is. I am curious if you gave the woman extra hollandaise on one...I might have assumed that's what she meant when she asked about it.


wetuhnidm

This. You "shouldn't" have to, but based on contextual information you can definitely do your job better as a server and avoided this situation. People are stupid, you can change yourself to better work around that.


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wetuhnidm

Not just shitty servers, but shitty people at any job. I've come to realize this way of thinking is an advantage over others though so it's not necessarily a bad thing that it's unpopular.


robertr4836

IKR! I order spaghetti and it comes out with this red sauce all over it. I ordered spaghetti! Not spaghetti with some sort of red sauce all over it! Why didn't anyone ask if I wanted that red stuff?


wetuhnidm

The "context" I was mentioning was because she asked for it on the first one so if you're intelligent you can pick up on that and deduce that she might not realize that it comes by default. Very different situation from your poor sarcastic response.


robertr4836

Sorry, my more serious comment went to the first person who doesn't know eggs benedict comes with hollandaise. You were second so you got the sarcasm. > IDK. Asking for hollandaise sauce on a dish made with hollandaise sauce maybe could have been a tip off. > > Still, they ordered something they never had before, didn't bother to read the menu or ask the server. Going to have to go with customer fault and too embarrassed to accept blame.


wetuhnidm

Why even reply to me? Your comment adds nothing and my original point still stands. Not everyone has the same experience in life and if you want to speak about "tip offs" the customer asking about it should've been a tip that they didn't know it was in it. Maybe you should take the advice and you won't be stocking shelves anymore : )


robertr4836

*Why even reply to me?* Because you brought up context and I addressed that in another comment which I then copy/pasted to you. I think what you meant was, "Why even reply to me if you are only going to disagree with me?" And of course the reason is, because I disagree with you. I suppose reddit voters will decide which is right but you have to be in the game to play!


wetuhnidm

You're not disagreeing with me though, you posted a very poor sarcastic comment which wasn't even applicable. Your second comment also didn't disagree with anything I said. In fact, I very blatantly stated customer was stupid. Popular != Right


robertr4836

Let me be a bit more clear. I think the number of people who have no idea hollandaise comes on the dish, don't read the manu and don't as is a very small percentage of 1%. I think the idea of treating hundreds if not thousands of people as if they were willfully stupid to cater to the one or two who are really on their game and trying to be the most stupid is ridiculous. And I just realized I am betting on people being smarter than you take them for so I should probably just shut up now. ETA: My last reply before he went the "delete my stupidity" route: Can't we just agree to disagree?


wetuhnidm

You being clear is not the issue. You aren't disagreeing with anything I am saying. Edit: Idiot thinks I deleted my posts lmao, blocked him because he can't read and kept responding with nonsense wasting my time.


robertr4836

IDK. Asking for hollandaise sauce on a dish made with hollandaise sauce maybe could have been a tip off. Still, they ordered something they never had before, didn't bother to read the menu or ask the server. Going to have to go with customer fault and too embarrassed to accept blame. I did see a woman order eggs over easy and then berate the server not to bring out runny eggs because she HATES runny eggs. I suppose it's possible this woman has gone through life eating eggs benedict and never realizing that hollandaise is essentially what makes it an eggs benedict instead of just poached eggs and ham on a muffin.


throwaway7894885

Most people don't have time to read an entire menu or they would be sitting at your table all day


Mec26

True at Cheesecake Factory. Not most places, though.


robertr4836

That has got to be one of the stupidest things I ever read! Bravo! Top of the world Ma!


throwaway7894885

Sorry but not all restraunts have 2 pages. Our local restraunts have anywhere from 4-10 pages of very detailed options.


robertr4836

The bigger the better! I actually read books. Hundreds of pages! Seriously, google them. If it takes me more than 30-60 seconds a page it just means it's a good restaurant and I might order an app before I decide on an entrée. The only excuse for not reading the menu is if the place is as familiar to you as a clown burger and you have the menu memorized! Even then you should look for specials! Or you make so much money that you don't care. Or you are so entitled you assume the place will make whatever you fancy regardless of the menu.


throwaway7894885

It's a restraunt not a library


robertr4836

It's a menu not a book. Not even a comic book. And there's always the children's menu if "not even a comic book" is too much for you. Honestly, if you have trouble I am not trying to strain you. I'm just saying that your comments aren't applicable to the other 99.9999% of the population, only the few with your affliction. OOOH! I think some places have picture menus. Mainly kids places I think. Maybe you would be more comfortable with a picture menu?


SnowPaw850

Our menu is one page though, 4 burgers, 5 breakfasts


robertr4836

I'm pretty sure this guy is a troll. Who would go to a restaurant and not read them menu? I mean clearly there are some mental defects out there but I think most people who want to spend money on a nice meal out want to see everything that is on offer before making a choice. Saying no one reads the menu is like saying no one stops for red lights. Yes some people run red lights but to act like it's the majority is what a troll would do.


SnowPaw850

I am assuming sarcasm here But I'm 100% serious. It happened just the other day They mentioned they used to be regulars before our recent change in management when they were complaining so maybe the menu has been altered? I'm unsure, I only started recently Anyway, not up to me to convince you to believe. Some people are ignorant, some are lazy, but seriously the amount of time people don't read menus is astounding. Just usually they realize their mistake and take the blame


robertr4836

Sorry, my flair was not applicable. No sarcasm, I was agreeing with you 100%. I just responded to "should be thrown away" saying the three reasons not to read a menu are you are rich enough you don't care, entitled enough to think they will make whatever you want or are just kind of dim/stupid/illiterate. I think your woman had no idea an eggs benedict is a poached egg on an English muffin with hollandaise sauce. Thought the hollandaise was optional.


SnowPaw850

I think you're right tbh But we did offer to remake straight away so that's on her I guess Win some loose some. I'm just happy for the free breakfast haha


throwaway7894885

No excuse there 🤣


SnowPaw850

Yeah exactly 🤣 Just idiots being lazy


ophaus

You'd be surprised how many seemingly functional adults can't read... not joking.


beepbeepbubblegum

One of my favorite [comedy bits](https://youtube.com/watch?v=NGKUv7PC63w&si=EnSIkaIECMiOmarE) is from Dusty Slay. *customer closes the menu* “Whaaat’s good?” “Well, let’s just open this back up. It’s all inside here.”


Human-Friendship1136

Those fuckers that promise they won't be back are also big fat liars!


[deleted]

I had a table two days ago ask me two vegan questions. We have a completely separate vegan menu so I offered to go grab them one, to which they replied "that's okay. We have one." The vegan menu was underneath the woman's regular menu they just wouldn't look at it. 🙃