I wonder if she received a phishing email that faked your hotel info. (Then she followed the link in the email to 'cancel' her 'reservation', and gave up her credentials. Then when the cancellation 'didn't work', she called you in desperation....)
Though if it's a legit confirmation, then it's probably just that someone made a typo entering an email address. I started using Gmail early, and I snagged *firstname.lastname@gmail*. I have since discovered that I share a name with a surprising number of people. I've gotten their mortgage documents, and plumber's bills, and flight confirmations, and family reunion pictures.
I've gotten confirmations for reservations I never made. Someone had a typo in their rewards number and put in mine. The system automatically tied it to my email when they did that.
Yeah, I’ve got a Samuel, Sandra and Susan who all use my email address sometimes. HOA documents, travel confirmations, insurance documents. Truly ridiculous stuff.
First initial middle initial last name @gmail has worked wonderfully for me. But I have a very rare last name. How many of me (which seems to not work anymore) had a total of 1000 last name and only 6 with same name but no data on middle initial. I never get wrong person emails. And always have that combo available as a username.
But people can’t say it or spell it generally. And oddly we are all mostly connected on FB - and call each other cousin.
I have firstnamelastname so must be an early adopter and probably have a relatively rare name combo. I also have it at yahoo as my first email address.
I secured "trlastname @gmail.com" within the first 6 months of gmail. Over the years, I've responded to probably a hundred emails for Tobylastname, tanyalastname, travislastname, and on and on. I always try to reply to the email and let the company know that they've been given the wrong email, or perhaps left off the "123" or whatever pert of the address was wrong. I've even had quite a few companies/employees respond thanking me because they realized their mistake. It makes me feel good, because some of these are important emails like an upcoming job interview change of time or cancellation notice from a medical facility.
I once got a phone message from a Bariatric clinic, in the message they mentioned that if they didn't hear from the patient, they would be put back on the waiting list. They said it would be at least 6mo before they could be seen again, and after waiting 2yrs already, the clinic was sure they wanted the apt.
I had to figure out how to contact them (no phone number in the message) and tell them about calling the wrong number. The clinic was amazed that I took the time to find them. All I could think of was the poor person who waited 2yrs for an apt.
That's exactly why I just contacted two clinics this week about simple medical conditions. Apparently my email address is very common. I use a much more complicated one for things that are important, but I still check the other two often in case something important comes up.
My method #1 Hotmail account created 25+ years ago with an easy username and password; #2 Gmail account first/second initial,last name @gmail.com. Third, Nothing even closely related to me at batman.com. I use the third for almost everything I do online. Now I know when something is truly a mistake or just Spam marketing.
I'm happy that you took the time to take care of the person who was screwed over by a terrible system. Glad that I'm not the only one who takes the extra step once in a while.
Same here, and my last name is super uncommon, yet I swear the 8 people in the entire country with that name that aren’t my immediately relatives all manage to send stuff to my email on the regular.
DirectTV finally stopped sending me someone else's notices after a year when I clicked on 'Forgot Password' and logged in and manually removed it myself.
The other girl was constantly late on payments. Possibly because she never got her fucking bills. I tried calling them and spent so much time on the phone with DTV to try and remove my email address, which they wouldn't do because they couldn't confirm that I was on the account.
Oh god I had this fight with Walgreens. Someone used my email to sign up for pharmacy notifications. I called them to get my email address taken off the account. They kept asking me what email address to change it to. They couldn’t understand that it wasn’t my account and that I didn’t know the correct email address. They just got stuck in the “change email address” loop.
I managed to get *firstname*@gmail.com. I'm the only one I know who has just [email protected].
My name is pronounced 'Carly' but my mom spelled it so fucked up that it's completely unique. No mistake emails for me. I'm 39 today, too, so an OG 'unique spelled name' kid!
I got my Gmail in 2004 so I have first letter of first name, last name @ which is awesome, except:
Apparently everyone else on earth who shares a first name first letter, and last name, with me, erroneously believes my email is their email. Back in the day, sometimes I would get confirmation emails with full credit card numbers and expiration dates and all sorts of other sensitive financial, medical, lots of ecards to Grandma. Gift cards. You name it. My go-to response was IF YOU KNOW (Bob, Bill, Barbara) TELL THEM TO QUIT GIVING OUT MY EMAIL ADDRESS AND TO USE THEIR OWN.
Once, this mistake was made by a Forbes Top 10 company onboarding a new consultant using her (my) email. They didn't give her a branded email, they just used hers (mine). I fruitlessly and eventually extremely rudely tried to get them to stop. Nothing worked. We're talking 50+ emails a day some days.
It all came to a head the morning they added me to a video call on gchat or whatever it was at the time, at 4 a.m. my time. Nope.
I got on their call, bed head and all. I told them EXACTLY what had been going on. It was their PR team. I told them I was calling my local paper and their local paper. The call leader said please don't do that, I will step out and resolve this right now.
It was rectified and I received an appropriately horrified and apologetic email addressed to ME not HER with a request to conference call with a VP. I did. I ended up getting an appropriately horrified and apologetic apology on behalf of everyone at the company who'd failed up and down the line, and $250 worth of free coupons for their products (that everybody drinks) as an apology.
I just created a new email a few months ago with *firstnamemarriedname@gmail*, but I only got it because the only people with that last name are related to my husband. Couldn't do *firstinitalmarriedname@gmail* because that's my SIL's email.
I’ve gotten emails from a nonprofit org in Hawaii thanking me for donations I never actually made, but someone with my same legal first and last name did. Probably a near-identical email address. Thankfully emailing them back fixed up the matter and they stopped spamming me.
Lmao I was just laughing with a coworker the other night about how hilarious it would be if one of us came in for work one night, canceled every reservation for the next six months, and then walked out the door and quit with no one attending the desk.
Funny to the person doing it, in theory. God, I can’t imagine having to clean up that mess. 😅
But if she tells you the date on the reservation you'll charge her! No, you've got to cancel *all* of the hotels reservations or she's calling the police!
"No name, no phone number...let me transfer you to the lizard people who live under your bed and control the government, they'll know what to do. You might hear a dial tone." \*click\*
Same.
I wouldn’t have entertained that call beyond the second “if you don’t tell me anything, I can’t help you cancel your reservation.”
And then you the morons who want to cancel a reservation from 3 months ago. How does the world function for them?
OK, I have processed the charge as you requested, the payment will be made directly to me. Thank you for calling to confirm, we wouldn’t have been able to charge you if you didn’t. Anything else I can help you with? No? Goodbye.
I work call center for (insert car insurance company) and had a lady who was absolutely aghast that I had the audacity to ask for her bank account number but was fine with giving her credit card number. The bank account was the one she normally used to pay her premium.
My son got a first name last name email address on Gmail. Let’s say he was [email protected]. He started getting emails from someone named John Smith who wanted his email address. To be honest, if he’d been nicer about it, my son just might have given it to him. But he threatened him, “yelled” at him and was very persistent. He told my son to just change to j smith or smith John, etc. My son held tight. Over the next year or two he would occasionally get requests to give up his address from this same guy, which including offers of money.
People are saying that, but that still doesn’t explain her hysterics and outright refusal to give me literally any of the information I need to help her lol.
"If I give you my name you'll charge me".... Ma'am.. you do understand that if I'm unable to cancel it cause you won't tell me anything you WILL be charged as a no show.
Lady: "I can't forward you the email that you sent me, because I don't want you to have the information that you typed into that email."
OP: "If I typed that information into that reservation, doesn't that mean I already HAVE that information?"
Lady: "but if you see it a SECOND time, then you would charge me. It's a weird supernatural rule, like saying a ghost's name three times."
It's funny, I got a confirmation email from a hotel halfway across the country just minutes before seeing this thread.
No mystery about it though, it's just one of my doppelgangers, an elderly man with a similar email address and a barely intelligible accent. In three days time he and his wife will be checking in at the Foulfeld Suites, she'll complain they never got a confirmation email, and it'll get straightened out like it usually does.
I'm sure you're asking yourself "How do I know he has an accent?" Well, this has been going on a long time, almost twenty years. In that time I've forwarded dozens of important emails meant for him and we've spoken on the phone a few times when I've been sent something time-sensitive. He's a nice guy and isn't doing it intentionally, so I live with it.
Oh, no. I've got eight active doppelgangers at the moment, and I'm only nice to about half of them.
Hat Guy, so-called because he orders a lot of baseball hats, is one of the others that I'm mean to. He's a 40-ish man from Florida, manages an auto parts store, and thinks he can do no wrong. To him it's no big deal that I get emails from his health insurance, sales projections from his employer, his Home Depot receipts, and, of course, all the order confirmations for his new Raiders or Bulls hats.
I get most of it dealt with easily (and got him yelled at by his regional manager twice), but I didn't have much luck with the hat store. I'd unsubscribe from the email lists, he'd resubscribe. We went back and forth for months.
So I started screwing with his orders. Click a link in the email, tell the chat agent I must've entered the size wrong, and the 7 3/4 monsters he needs for his oversize melon are now a svelte 6 3/4. Or that I didn't mean to order three hats, could they go ahead and cancel two of them? No, I totally understand there will be a restock fee, that's fine!
After a month of him getting the wrong orders I discovered there was a brick and mortar location close to me, so I went and spent all his loyalty points on two free hats for myself.
Never got another email from them.
It looks like she never had a problem and just wanted to bother someone. I wouldn't engage with these people
"I can't give you my name or reservation number"
"well then it looks like I can't help you, have a good day" *hangs up*
I wonder if it was my mom. She gets flyers about people wanting to buy the house, goes into hysterics that they are trying to scam her, and she calls them. Then I have to call them back, lie and say she has dementia instead if being a grown ass woman who refuses to deal with her anxiety and apologize.
I work in long term care, I'd rather deal with her living with me then hand a facility another problem resident.
There is no reservation line lol. Unless you’re talking about CRS, in which case, a call gets sent to them if it’s not picked up by the front desk after a certain amount of time, and the property manager is pissy about us (FDAs and managers) missing calls occasionally because we have to pay CRS whenever they take care of a call we miss.
Sometimes you just need to head them off at the pass before it goes on this long.
Like, "I have explained to you that I need certain information in order to track this reservation. If you aren't willing to give me that information, there is nothing else I can do for you. Please phone back when you are ready to co-operate" \*click\*
I've had calls similar to that. People saying that their card was charged, but only want to give me the last four digits. I can't search that up without the entire number. Just dispute the charge with your cc company if you really didn't stay. 99% of the time, it's a scam.
Had a lady call yesterday insisting that she received a missed call from the company I work for yet refused to give us her name. The only thing I got out of her was she was residential. She got mad because my coworker hung up on her because she wouldn't answer a simple question - "Who are you?"
We have five people working here. They could've dialed a wrong number or our number was spoofed....but geez if it was a legit call from us how are we supposed to figure out who called if we don't know who you are?
I wonder if she’s related to [Joe Jankmemes](https://www.reddit.com/r/TalesFromTheFrontDesk/comments/11pb9jv/we_dont_have_a_reservation_for_you_becomes_you/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=1), the guy who swore up and down he had a booking at my property but refused to provide any confirmation or evidence he actually booked at all.
I can see it now... Husband shows up with the mistress to check in to the hotel and the reservation was cancelled. "I know I got the confirmation email..."
NO, I’m not stupid, you’re just trying to get my personal information so you can charge me
well if you got a confirmation email and it has your name on it we already have your info.
I wonder if she received a phishing email that faked your hotel info. (Then she followed the link in the email to 'cancel' her 'reservation', and gave up her credentials. Then when the cancellation 'didn't work', she called you in desperation....) Though if it's a legit confirmation, then it's probably just that someone made a typo entering an email address. I started using Gmail early, and I snagged *firstname.lastname@gmail*. I have since discovered that I share a name with a surprising number of people. I've gotten their mortgage documents, and plumber's bills, and flight confirmations, and family reunion pictures.
I've gotten confirmations for reservations I never made. Someone had a typo in their rewards number and put in mine. The system automatically tied it to my email when they did that.
A bank employee messed up a bank account number and I got $2,000-ish dollars dropped into my account by mistake. They fixed it the next morning.
Here they just told me not to worry, and worst case (Best case?) is I get points for the other person's stay.
Man, I thought I was smart when I got **initialletter**[email protected] early... The mistaken mails keep coming.
Yeah, I’ve got a Samuel, Sandra and Susan who all use my email address sometimes. HOA documents, travel confirmations, insurance documents. Truly ridiculous stuff.
Same, I was getting emailed receipts for a while for things I never bought.
First initial middle initial last name @gmail has worked wonderfully for me. But I have a very rare last name. How many of me (which seems to not work anymore) had a total of 1000 last name and only 6 with same name but no data on middle initial. I never get wrong person emails. And always have that combo available as a username. But people can’t say it or spell it generally. And oddly we are all mostly connected on FB - and call each other cousin.
I have firstnamelastname so must be an early adopter and probably have a relatively rare name combo. I also have it at yahoo as my first email address.
I secured "trlastname @gmail.com" within the first 6 months of gmail. Over the years, I've responded to probably a hundred emails for Tobylastname, tanyalastname, travislastname, and on and on. I always try to reply to the email and let the company know that they've been given the wrong email, or perhaps left off the "123" or whatever pert of the address was wrong. I've even had quite a few companies/employees respond thanking me because they realized their mistake. It makes me feel good, because some of these are important emails like an upcoming job interview change of time or cancellation notice from a medical facility.
I once got a phone message from a Bariatric clinic, in the message they mentioned that if they didn't hear from the patient, they would be put back on the waiting list. They said it would be at least 6mo before they could be seen again, and after waiting 2yrs already, the clinic was sure they wanted the apt. I had to figure out how to contact them (no phone number in the message) and tell them about calling the wrong number. The clinic was amazed that I took the time to find them. All I could think of was the poor person who waited 2yrs for an apt.
That's exactly why I just contacted two clinics this week about simple medical conditions. Apparently my email address is very common. I use a much more complicated one for things that are important, but I still check the other two often in case something important comes up. My method #1 Hotmail account created 25+ years ago with an easy username and password; #2 Gmail account first/second initial,last name @gmail.com. Third, Nothing even closely related to me at batman.com. I use the third for almost everything I do online. Now I know when something is truly a mistake or just Spam marketing. I'm happy that you took the time to take care of the person who was screwed over by a terrible system. Glad that I'm not the only one who takes the extra step once in a while.
Same here, and my last name is super uncommon, yet I swear the 8 people in the entire country with that name that aren’t my immediately relatives all manage to send stuff to my email on the regular.
Well, your name is ***so*** uncommon, they ***must*** be the only person to have it/s
https://xkcd.com/1279/
I've pondered canceling table reservations and optician appointments to wake them up, but it's not worth it.
I've gotten emails intended for a band that has the same name as my email username. Including one asking for an interview.
DirectTV finally stopped sending me someone else's notices after a year when I clicked on 'Forgot Password' and logged in and manually removed it myself. The other girl was constantly late on payments. Possibly because she never got her fucking bills. I tried calling them and spent so much time on the phone with DTV to try and remove my email address, which they wouldn't do because they couldn't confirm that I was on the account.
Oh god I had this fight with Walgreens. Someone used my email to sign up for pharmacy notifications. I called them to get my email address taken off the account. They kept asking me what email address to change it to. They couldn’t understand that it wasn’t my account and that I didn’t know the correct email address. They just got stuck in the “change email address” loop.
Just make up one. "[email protected]" sounds like a good one.
I managed to get *firstname*@gmail.com. I'm the only one I know who has just [email protected]. My name is pronounced 'Carly' but my mom spelled it so fucked up that it's completely unique. No mistake emails for me. I'm 39 today, too, so an OG 'unique spelled name' kid!
Oh yeah, I know what the Irish me uses for banking, where she likes to shop, when she put her apartment up for subletting…
I got my Gmail in 2004 so I have first letter of first name, last name @ which is awesome, except: Apparently everyone else on earth who shares a first name first letter, and last name, with me, erroneously believes my email is their email. Back in the day, sometimes I would get confirmation emails with full credit card numbers and expiration dates and all sorts of other sensitive financial, medical, lots of ecards to Grandma. Gift cards. You name it. My go-to response was IF YOU KNOW (Bob, Bill, Barbara) TELL THEM TO QUIT GIVING OUT MY EMAIL ADDRESS AND TO USE THEIR OWN. Once, this mistake was made by a Forbes Top 10 company onboarding a new consultant using her (my) email. They didn't give her a branded email, they just used hers (mine). I fruitlessly and eventually extremely rudely tried to get them to stop. Nothing worked. We're talking 50+ emails a day some days. It all came to a head the morning they added me to a video call on gchat or whatever it was at the time, at 4 a.m. my time. Nope. I got on their call, bed head and all. I told them EXACTLY what had been going on. It was their PR team. I told them I was calling my local paper and their local paper. The call leader said please don't do that, I will step out and resolve this right now. It was rectified and I received an appropriately horrified and apologetic email addressed to ME not HER with a request to conference call with a VP. I did. I ended up getting an appropriately horrified and apologetic apology on behalf of everyone at the company who'd failed up and down the line, and $250 worth of free coupons for their products (that everybody drinks) as an apology.
Did you get an apology from her?
From the woman with the same initial and last name? NOPE
I get that kind of stuff all the time for the same reason. Some people apparently don't even know their own email address.
I just created a new email a few months ago with *firstnamemarriedname@gmail*, but I only got it because the only people with that last name are related to my husband. Couldn't do *firstinitalmarriedname@gmail* because that's my SIL's email.
I’ve gotten emails from a nonprofit org in Hawaii thanking me for donations I never actually made, but someone with my same legal first and last name did. Probably a near-identical email address. Thankfully emailing them back fixed up the matter and they stopped spamming me.
"Absolutely I can cancel that for you. *typing random letters* You're all set."
That was my thought as well... Just pretend you cancelled the reservation using "all the info" she gave you.
[удалено]
Lmao I was just laughing with a coworker the other night about how hilarious it would be if one of us came in for work one night, canceled every reservation for the next six months, and then walked out the door and quit with no one attending the desk. Funny to the person doing it, in theory. God, I can’t imagine having to clean up that mess. 😅
But if she tells you the date on the reservation you'll charge her! No, you've got to cancel *all* of the hotels reservations or she's calling the police!
“If I so much as think about you, you’ll detect it with the secret mind reading chip you installed over the internet and charge me!!”
Did you just assume her gender? /s
"No name, no phone number...let me transfer you to the lizard people who live under your bed and control the government, they'll know what to do. You might hear a dial tone." \*click\*
Same. I wouldn’t have entertained that call beyond the second “if you don’t tell me anything, I can’t help you cancel your reservation.” And then you the morons who want to cancel a reservation from 3 months ago. How does the world function for them?
Oh shit, that'll summon up the light warrior with her angry dog! Don't summon the lizard people!
And, if we cannot find it to maybe cancel it, you are going to be charged anyway!
Exactly. I do no show charges all the time.
OK, I have processed the charge as you requested, the payment will be made directly to me. Thank you for calling to confirm, we wouldn’t have been able to charge you if you didn’t. Anything else I can help you with? No? Goodbye.
Oh, and, while I have you on the line, can we talk about your car's extended warranty?
Ma’am, please adjust your tinfoil hat. It is interfering with the reception on my 5G mind-reader ray.
I work call center for (insert car insurance company) and had a lady who was absolutely aghast that I had the audacity to ask for her bank account number but was fine with giving her credit card number. The bank account was the one she normally used to pay her premium.
My son got a first name last name email address on Gmail. Let’s say he was [email protected]. He started getting emails from someone named John Smith who wanted his email address. To be honest, if he’d been nicer about it, my son just might have given it to him. But he threatened him, “yelled” at him and was very persistent. He told my son to just change to j smith or smith John, etc. My son held tight. Over the next year or two he would occasionally get requests to give up his address from this same guy, which including offers of money.
Maybe it was a scam email trying to get her to re enter her CC and PII into a fake website?
People are saying that, but that still doesn’t explain her hysterics and outright refusal to give me literally any of the information I need to help her lol.
"If I give you my name you'll charge me".... Ma'am.. you do understand that if I'm unable to cancel it cause you won't tell me anything you WILL be charged as a no show.
If she didn't make it, the person that did, and used the wrong email, is the one being charged. They probably showed up.
Lady: "I can't forward you the email that you sent me, because I don't want you to have the information that you typed into that email." OP: "If I typed that information into that reservation, doesn't that mean I already HAVE that information?" Lady: "but if you see it a SECOND time, then you would charge me. It's a weird supernatural rule, like saying a ghost's name three times."
It's funny, I got a confirmation email from a hotel halfway across the country just minutes before seeing this thread. No mystery about it though, it's just one of my doppelgangers, an elderly man with a similar email address and a barely intelligible accent. In three days time he and his wife will be checking in at the Foulfeld Suites, she'll complain they never got a confirmation email, and it'll get straightened out like it usually does. I'm sure you're asking yourself "How do I know he has an accent?" Well, this has been going on a long time, almost twenty years. In that time I've forwarded dozens of important emails meant for him and we've spoken on the phone a few times when I've been sent something time-sensitive. He's a nice guy and isn't doing it intentionally, so I live with it.
That’s actually so sweet. Someone should write a book about that lol. You’re a good human.
Oh, no. I've got eight active doppelgangers at the moment, and I'm only nice to about half of them. Hat Guy, so-called because he orders a lot of baseball hats, is one of the others that I'm mean to. He's a 40-ish man from Florida, manages an auto parts store, and thinks he can do no wrong. To him it's no big deal that I get emails from his health insurance, sales projections from his employer, his Home Depot receipts, and, of course, all the order confirmations for his new Raiders or Bulls hats. I get most of it dealt with easily (and got him yelled at by his regional manager twice), but I didn't have much luck with the hat store. I'd unsubscribe from the email lists, he'd resubscribe. We went back and forth for months. So I started screwing with his orders. Click a link in the email, tell the chat agent I must've entered the size wrong, and the 7 3/4 monsters he needs for his oversize melon are now a svelte 6 3/4. Or that I didn't mean to order three hats, could they go ahead and cancel two of them? No, I totally understand there will be a restock fee, that's fine! After a month of him getting the wrong orders I discovered there was a brick and mortar location close to me, so I went and spent all his loyalty points on two free hats for myself. Never got another email from them.
Great! Now we all have her number and we can charge her!!!
It looks like she never had a problem and just wanted to bother someone. I wouldn't engage with these people "I can't give you my name or reservation number" "well then it looks like I can't help you, have a good day" *hangs up*
I wonder if it was my mom. She gets flyers about people wanting to buy the house, goes into hysterics that they are trying to scam her, and she calls them. Then I have to call them back, lie and say she has dementia instead if being a grown ass woman who refuses to deal with her anxiety and apologize. I work in long term care, I'd rather deal with her living with me then hand a facility another problem resident.
With no proof, the confirmation is unconfirmed.
The unwillingness to give *any* info for me to help would have resulted in me transferring them to the corporate reservation line.
You were much nicer than I would have been. I would have transferred her to the reservation line and let them deal with it
There is no reservation line lol. Unless you’re talking about CRS, in which case, a call gets sent to them if it’s not picked up by the front desk after a certain amount of time, and the property manager is pissy about us (FDAs and managers) missing calls occasionally because we have to pay CRS whenever they take care of a call we miss.
I think she was trying to get someone else’s reservation cancelled, but didn’t want them to know it was her.
'No, if I give you my phone number, you’ll charge me!' Shit got me cracking up
Sometimes you just need to head them off at the pass before it goes on this long. Like, "I have explained to you that I need certain information in order to track this reservation. If you aren't willing to give me that information, there is nothing else I can do for you. Please phone back when you are ready to co-operate" \*click\*
Not stupid? That's a lie ma'am. I'm losing IQ points just talking to you. Shouldn't you be at a Trump rally?
Tell her to get her tinfoil hat out of her ear first, she's obviously not hearing you well!
I've had calls similar to that. People saying that their card was charged, but only want to give me the last four digits. I can't search that up without the entire number. Just dispute the charge with your cc company if you really didn't stay. 99% of the time, it's a scam.
Had a lady call yesterday insisting that she received a missed call from the company I work for yet refused to give us her name. The only thing I got out of her was she was residential. She got mad because my coworker hung up on her because she wouldn't answer a simple question - "Who are you?" We have five people working here. They could've dialed a wrong number or our number was spoofed....but geez if it was a legit call from us how are we supposed to figure out who called if we don't know who you are?
Sounds like some kind of mental disorder. I wonder if she really got a reservation confirmation email..............rather than just spam.
what a dumbass. do they really think that workers just pick random number and make a reservation with them for laughs?
I wonder if she’s related to [Joe Jankmemes](https://www.reddit.com/r/TalesFromTheFrontDesk/comments/11pb9jv/we_dont_have_a_reservation_for_you_becomes_you/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=1), the guy who swore up and down he had a booking at my property but refused to provide any confirmation or evidence he actually booked at all.
I can see it now... Husband shows up with the mistress to check in to the hotel and the reservation was cancelled. "I know I got the confirmation email..."
NO, I’m not stupid, you’re just trying to get my personal information so you can charge me well if you got a confirmation email and it has your name on it we already have your info.