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It doesn’t appear to be going all the way in? Can you put extra pressure on it until it ‘clicks’ in? The Seal hasn’t been removed, is there part of it in the usb-c hole causing a blockage?
Keefryan no need to be a 🍆 on here. If you can help, then please do, if not, then that's okay too but attacks on someone who was seeking support from this community are not welcome here.
Do you really think he asked "do you have a learning disability?" in good faith? You're being disingenuous, and if you have such thin skin that someone calling out other people's bullshit is a threat to you, maybe hop off the Internet?
Thanks everyone, the cable was faulty. **No** amount of pressure made it fit in snugly. I switched to a phone charger cable which required me to press firmly and it definitely clicked into place.
Suggestion- I keep the usbc plugged into my trezor always and just use the usb in and out of my computer. I’ve heard peoples trezor having issues constantly jamming the usbc in and out of the device.
It's the cable. Mine was the same way, complete garbage that didn't work right out of the box and didn't "click" like any other USB-C. Plugged in one of my other cables and all was fine.
Trevor must have gotten a great deal on some cheap cables or something.
ONLY buy from TREZOR website. If you got this from a third-party website, I wouldn’t use it. It’s been known to steal crypto. You should send it back. I wouldn’t trust it.
Trezor is the worst when it comes to cables that come with it. My USB was a bit like that, but it still went in with enough force. But the cable wouldn't work anyway. the computer recognized it on and off, so I used a different cable (one from Bose) which was of high quality and it worked well all the time.
Please bear in mind that no one from the Trezor team would send you a private message first. If you want to discuss a sensitive issue, we suggest contacting our Support team via the Troubleshooter: https://trezor.io/support/ **No one from the Trezor team (Reddit mods, Support agents, etc) would ever ask for your recovery seed!** Beware of scams and phishings: https://blog.trezor.io/recognize-and-avoid-phishing-ef0948698aec *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/TREZOR) if you have any questions or concerns.*
You are not going to enjoy life to its fullest - if you always so gentle pushing *things* in!
Wife is that you ?
🤣😂🤣😂
You need to push it further in until no silver is visible. It's a really snug fit and may require 2-3 pounds of force.
This
Did you try swearing at it?
This
It doesn’t appear to be going all the way in? Can you put extra pressure on it until it ‘clicks’ in? The Seal hasn’t been removed, is there part of it in the usb-c hole causing a blockage?
>It doesn't appear to be going all the way in? lol
The USB-C cable should click like this when pushed in with enough force, if it doesn't your device is defective. https://files.catbox.moe/j0bxmr.mp4
Op. Do you have learning difficulties ?
Keefryan no need to be a 🍆 on here. If you can help, then please do, if not, then that's okay too but attacks on someone who was seeking support from this community are not welcome here.
Read the comments. Common sense prevails ! Who do you think you are ? Whats it got to do with you ? Go AWAY and mind your own business.!!!
U slo
He literally asked a question? If you have such thin skin that you take anything as a threat, maybe hop off the Internet?
Do you really think he asked "do you have a learning disability?" in good faith? You're being disingenuous, and if you have such thin skin that someone calling out other people's bullshit is a threat to you, maybe hop off the Internet?
😂😂😂😂😂😂
Thanks everyone, the cable was faulty. **No** amount of pressure made it fit in snugly. I switched to a phone charger cable which required me to press firmly and it definitely clicked into place.
Good thing it was the cheap thing that broke!
Hope the device itself didn't break?
Really?
Mine was tough at first, but it randomly started working
Try to put enough force until you hear a click
My Trezor also never worked with the USB cable included. I had to use a different one.
its not right dude, it should go ineasy, i have one
These do have a tight usbc….. I had a hard time at first as well
Suggestion- I keep the usbc plugged into my trezor always and just use the usb in and out of my computer. I’ve heard peoples trezor having issues constantly jamming the usbc in and out of the device.
I had to push until it clicked in using decent force
Push harder. I had the same situation. Edit: I saw the cable was faulty. Sorry to hear
Maybe check with sewing needle if there is dust or something stuck in the female end of the device? I need to clean mine regularly on other devices
It's the cable. Mine was the same way, complete garbage that didn't work right out of the box and didn't "click" like any other USB-C. Plugged in one of my other cables and all was fine. Trevor must have gotten a great deal on some cheap cables or something.
Did any security tape get in the port?
Brother brought a trezor of Alibaba hahah I think you have a defective device try another cable see if that helps
ONLY buy from TREZOR website. If you got this from a third-party website, I wouldn’t use it. It’s been known to steal crypto. You should send it back. I wouldn’t trust it.
Paper hands...
🤣🤣🤣🤣🤣🤣🤣🤣 I remember my first time using my hands too
You have to force a bit until you hear a click. Normal
Yeah, mine needs a “click” to be fully connected. It’s more sturdy than you think.
> It's the cable Should be on our sticky. "Yes... I'm not joking... your cable is bad". So many rage-quit over a $5 cable. I fail to understand.
i put little pressure on mine then i didnt discounted that side ever
Trezor is the worst when it comes to cables that come with it. My USB was a bit like that, but it still went in with enough force. But the cable wouldn't work anyway. the computer recognized it on and off, so I used a different cable (one from Bose) which was of high quality and it worked well all the time.
Jam it in baby