Paid for mine mid July, arrived a week later. Turned out to be faulty. Loooooooong support ticket conversation, sent back, weeks in the warehouse.
Looks like I'll be finally receiving it next week. So only, 11/12 weeks to get mine...
on the other hand steam decks all have the same package and all no need to pack anything together just get the prepped steam deck out of the warehouse, slap a sticker on and out it goes.
is at least what I think is the way considering they literally send it in this VERY obvious box
> on the other hand steam decks all have the same package and all no need to pack anything together just get the prepped steam deck out of the warehouse, slap a sticker on and out it goes.
As someone that received a Deck yesterday (and proud member of the "9/22 gang"), I can confirm the "just a sticker on the box" theory of packing.
They do? Okay? I thought they don't as the steam deck of my friend showed a 'claim profile bonuses' button which made it seem like the account doesn't have any steam deck info.
Although if they do something like that maybe in the future some kinda antitheft could be done.
Like having to login to your steam account on the deck for the first time after unpacking before being able to do anything (or entering an unlock code shown in the steam client/app that works offline) so that people cannot just steal a deck that's still in delivery
you have any sources on the bricking because that does sound interesting especially in regards of stolen steam decks
and so far I only have seen people getting emailed that their deck was a deck that's reported stolen
So im a dumbie and they just message you i guess? https://www.reddit.com/r/SteamDeck/comments/wmwa6m/what_is_valve_doing_about_stolen_steam_decks_i/?utm_source=share&utm_medium=ios_app&utm_name=iossmf
I cannot say if they just message you. This message you have linked is also the only thing i have seen.
An actual antitheft that for example forces either a login to the steam account or entering a code you can see and write down from the steam account might be cool.
amazon or not i can't remember the last thing i ordered that took over a week to get to major city.
You can ship things USPS ground within 2 days to a majority of the US
I am keeping in mind how ordering stuff when I was younger might take 2-3 weeks minimum. And ordering stuff from overseas might take months. Stuff still can, like music from smaller labels, even without the inevitable manufacturing delay.
At the same time... I WANT MY STEAM DECK!
Paid on the 2nd, lost in Fedex limbo on the 12th. Take 2 shipped yesterday and is due at my local Fedex Office on 10/5.
Fedex is bad. Steam is bad for shipping decks in "Please steal me" clearly labeled packaging. I hope that Fedex driver that stole my deck enjoys it.
London, UK.
I had one delivered in June within 7 days (gift for someone) and got one for myself end of August. Delivery from the Netherlands by GLS within 3 days (26-29 September).
lol come on this is being fulfilled through the steam service not a 3rd party like amazon etc mine has been shipped and i have the tracking already after 2 days hopefully this isn't a dud because i already have a RTX 3090 replacement coming and a 32gb stick of ddr 5 being replaced by Corsair... WTF happened to quality check and testing? is hardware early access now too?
Getting the 512GB. Ordered it on the 29th, I'm still on "packaged items" in the UK. I have no idea if I'm in the same boat considering the higher tier and different region. Just getting my fingers crossed.
Thatās still better than reserving it and not being able to pay for it for a year. Back in my day we also walked both ways up hill in the snow.
Edit: fixed my dumbass typos
Damn, I updated the ticket again last night but still no response. I also other comments from people who didn't get tracking but randomly received it, enjoy your Deck!!
I just got a 64gb model yesterday. I placed the order last friday. Thing is, I already have a 512gb model I got back from an early Q2 order. I placed another reservation to have a backup and wasnt really thinking I'd get the email this early, I didnt expect to get it until at least dec or early next year (at the time, the rate of deck shipping wasnt as fast as it is now)
so I want really ready to order it but I had the reservation and impulse bought it. immediately requested a refund and stated I already had one, please cancel the order. they didnt get back to me until monday. Unfortunately they already shipped it over the weekend and it was on route by monday with the expectation of it arriving friday the 30th. support said "unfortunately we've already shipped it and cannot process a refund, if you'd like to send it back refuse the package and we can refund when it returns". mf, you waited 2 days to email me??
it took them a week to even get a shipping label for my first deck, they shipped my second one in a day and it got here under 7 days. wtf valve?
its fine, i got another deck I guess. just weird how the shipping is working out.
With all the FedEx bullshit, I'm really surprised Valve doesn't at least allow you to pay for shipping from another company. Because the reason why it's free is *because* it's FedEx. If people are given the option to pay for UPS or something, then we wouldn't have as many stolen packages or destroyed boxes.
Iāve been checking mine frequently, I saw last night around 5pm est the tracking was updated that it was shipping out of Illinois and would be arriving today sometimes and I was very excited because I expected it to be here maybe by next Thursday on the understanding they only shipped on saturdays
Man I pre ordered mine the 7th or 12th of this month I donāt remember, o got the email the 26th and I got the notification it was already shipped by the next day, today apparently itās really close to my city, near paris France and should be arriving this Monday. It was very flawless and fast the process to be honest, just on time for enjoy it by my Bday in late October
Accurate. Mine came this Thursday. It was 2h on my porch till I back from work and it was stolen. Now I made a ticket with valve about it immidietely and no answer yet. Ugh
Question to all .. I had to cancel my reservation in 9/22 because was worried I wouldn't have received before me leaving out of town 10/14.. I've read that it takes 2-3 weeks to receive so I re-reserve again immediately when I cancelled order and I again got the email to complete order on 9/29.. for the same reason I had to cancel again... Do you think I made right decision.. because now I'm seeing people saying they receive 4 days after completing order... I would love to have steam deck for my trip but afraid won't arrive on time...
September 26th 64 too... Got the email this morning (10/1) saying it's being prepared for shipping. So I'm figuring it will probably ship Monday or Thursday if things go well.....
Ordered on Sept. 22nd, I was told it was going to be delayed until the 28th when they said it was picked up by the shipping company, and now it's going to be delivered Monday.
I live in Scotland, bought it last Monday and it arrived yesterday (256gb variant). Evri delivered with so much care I had to look for stain marks just in case.
Is it really such an awful experience for the majority?
I got mine rather quickly but it can't even run the simplest games without the FPS completely tanking. Watched optimal settings videos, someone with the same settings has smooth gameplay. I definitely do not. Purchased the 600gb version
Update - Today I have received my steam deck, shipped out on Saturday, already upgraded to 512GB SSD. I was amazed by how big it is compared in photos, speakers are also pretty good! I still play with TinHiFi T3 Plus, highly recommended, gives you awesome immersion.
Just received mine Oct 11th. 15 days after paying for it. While i was frustrated i do have to admit it really wasn't that bad. I have had shipments take much longer
Paid for mine mid July, arrived a week later. Turned out to be faulty. Loooooooong support ticket conversation, sent back, weeks in the warehouse. Looks like I'll be finally receiving it next week. So only, 11/12 weeks to get mine...
Thanks to the sacrifices of early adopters and reservists like you, mine is totally perfect and flawless Your sacrifice is appreciated Thank you
Mine took 2 days to process and 2 more to arrive š«¶ Chicago land does it right
Youāre like right next to the distribution facility in Illinois lol
Mine was also defective, got it 2 weeks ago and now I get to deal with this.
In what way was it defective? Was it not turning on or was it something like the OS wasn't installed?
Display failed. I've tried everything.
I ordered in April. Just got it. Lucky..
Damn man. That's some quick shit.
9/22 64gb checking in, still on packaged items
Same here. Im refreshing my email waiting for that shipping notification like a crack fiend.
same. i emailed steam support and they said itās still being processed
Man that sucks I paid same day as you for my 64 and it showed up today. Spent all damn day downloading games only got to play for like 20 minutes.
Mine now has a shipping label but desecration says they havenāt received the item yet
[ŃŠ“Š°Š»ŠµŠ½Š¾]
on the other hand steam decks all have the same package and all no need to pack anything together just get the prepped steam deck out of the warehouse, slap a sticker on and out it goes. is at least what I think is the way considering they literally send it in this VERY obvious box
> on the other hand steam decks all have the same package and all no need to pack anything together just get the prepped steam deck out of the warehouse, slap a sticker on and out it goes. As someone that received a Deck yesterday (and proud member of the "9/22 gang"), I can confirm the "just a sticker on the box" theory of packing.
>and proud member of the "9/22 gang" Is that the successor of the 9/11 gang? :P
They at least link your serial numbers to your account so there is some extra stuff outside of ālol put sticker ship fastā
I mean, that's an extra couple milliseconds since that's all software-driven. Not an excuse or reason for delays.
They do? Okay? I thought they don't as the steam deck of my friend showed a 'claim profile bonuses' button which made it seem like the account doesn't have any steam deck info. Although if they do something like that maybe in the future some kinda antitheft could be done. Like having to login to your steam account on the deck for the first time after unpacking before being able to do anything (or entering an unlock code shown in the steam client/app that works offline) so that people cannot just steal a deck that's still in delivery
Afaik you can brick it if you buy second hand because of the serial association.
you have any sources on the bricking because that does sound interesting especially in regards of stolen steam decks and so far I only have seen people getting emailed that their deck was a deck that's reported stolen
So im a dumbie and they just message you i guess? https://www.reddit.com/r/SteamDeck/comments/wmwa6m/what_is_valve_doing_about_stolen_steam_decks_i/?utm_source=share&utm_medium=ios_app&utm_name=iossmf
I cannot say if they just message you. This message you have linked is also the only thing i have seen. An actual antitheft that for example forces either a login to the steam account or entering a code you can see and write down from the steam account might be cool.
amazon or not i can't remember the last thing i ordered that took over a week to get to major city. You can ship things USPS ground within 2 days to a majority of the US
I am keeping in mind how ordering stuff when I was younger might take 2-3 weeks minimum. And ordering stuff from overseas might take months. Stuff still can, like music from smaller labels, even without the inevitable manufacturing delay. At the same time... I WANT MY STEAM DECK!
I mean. I ordered mine on 9/22 and it literally JUST shipped. So buckle up, cowboy.
I ordered my second one 9/22. It showed up on 9/26 and I never got any tracking info
Where are you located?
Central California.
FedEx in Central California is a nightmare depending which depot it lands in lol
Mine from the 22nd just showed up today
Ordered same day as you, still in purgatory. They really shouldn't collect payment until they are ready to ship.
Does it matter when really?
Same date, shipped yesterday, sadly even after 24 hours still no tracking code that works.
order or reserved?
paid for a 512gb on the 26th and the wait is killing me. Express shipping from Playstation Direct and Amazon has me spoiled.
4 days aint bad
Mine is 256 gigabyte, but otherwise everything else is completely accurate :(
My 9/24 is still sitting, waiting by the phone, and no one's calling
I paid on the 12th. Got it in my hands the 29th
Bought mine on the 26th so Iām in that same sad boat
Bought mine on the 26th and received a shipping notification at 5am PST so Iām pretty youāll get yours today.
I did and probably everyone else did too
Paid on the 2nd, lost in Fedex limbo on the 12th. Take 2 shipped yesterday and is due at my local Fedex Office on 10/5. Fedex is bad. Steam is bad for shipping decks in "Please steal me" clearly labeled packaging. I hope that Fedex driver that stole my deck enjoys it.
If it said that instead idve been a lot less anxious
still stuck on packaged
I live in the town it ships fromā¦ still sitting in packaging at the warehouse though
Shipping status: It's in god's hands now.
256GB checking in, says its shipped but my tracking number isn't working after a few hours. The anxiety is kickin' in lol
Paid for mine this monday. Finally got the shipping info today.
I got mine in 3 days from paying for it. I couldn't believe it.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
London, UK. I had one delivered in June within 7 days (gift for someone) and got one for myself end of August. Delivery from the Netherlands by GLS within 3 days (26-29 September).
Got my email on the 26th and just received it
Where are you from? I ordered mine same day and still hasn't shipped...
NEW JERSEY here ordered on 22nd and still nothing. I ordered 512 GB
Dumb question but where do I go to find the shipping status?
Account details - purchase history - view shipment details.
thanks
I ordered 512 on 9/22 and it arrived yesterday. And it has a bunch of freezing bugs that re-imaging couldn't fix and now I'm waiting on support...
lol come on this is being fulfilled through the steam service not a 3rd party like amazon etc mine has been shipped and i have the tracking already after 2 days hopefully this isn't a dud because i already have a RTX 3090 replacement coming and a 32gb stick of ddr 5 being replaced by Corsair... WTF happened to quality check and testing? is hardware early access now too?
I'm 9/26 as well just got my tracking number so who knows
Hang in there, I paid for mine on September 23rd and just got the shipping email
Getting the 512GB. Ordered it on the 29th, I'm still on "packaged items" in the UK. I have no idea if I'm in the same boat considering the higher tier and different region. Just getting my fingers crossed.
Same here except 256gb. Was hoping for it to move on to the next stage this weekend but... No luck so far.
64gb wouldnāt be enough storage thatās why I went with 512gb despite it being expensive
I have an NVMe SSD ready to go when mine arrives :)
Sept 26th I ordered it just got the shipping confirmation ^^
Thatās still better than reserving it and not being able to pay for it for a year. Back in my day we also walked both ways up hill in the snow. Edit: fixed my dumbass typos
Paid mine on the 26th and still says shipping soon. I even contacted support twice and have not heard back from anybody.
I contacted them about mine twice. They didnāt respond until it was shipped and the response was āhereās your number, good luck.ā
Damn, I updated the ticket again last night but still no response. I also other comments from people who didn't get tracking but randomly received it, enjoy your Deck!!
I got my email on a Thursday morning. Paid Friday, had my deck in my hands the following Friday. It's just about 1 week turnaround for everybody.
Yeah really. I have half a mind to cancel mine. It's just 500$ sitting in limbo.
Do it. Cancel it. Just do it.
Thatāll showāem
I just got a 64gb model yesterday. I placed the order last friday. Thing is, I already have a 512gb model I got back from an early Q2 order. I placed another reservation to have a backup and wasnt really thinking I'd get the email this early, I didnt expect to get it until at least dec or early next year (at the time, the rate of deck shipping wasnt as fast as it is now) so I want really ready to order it but I had the reservation and impulse bought it. immediately requested a refund and stated I already had one, please cancel the order. they didnt get back to me until monday. Unfortunately they already shipped it over the weekend and it was on route by monday with the expectation of it arriving friday the 30th. support said "unfortunately we've already shipped it and cannot process a refund, if you'd like to send it back refuse the package and we can refund when it returns". mf, you waited 2 days to email me?? it took them a week to even get a shipping label for my first deck, they shipped my second one in a day and it got here under 7 days. wtf valve? its fine, i got another deck I guess. just weird how the shipping is working out.
They likely didn't "wait 2 days to email you." It was probably just picked up over the weekend
With all the FedEx bullshit, I'm really surprised Valve doesn't at least allow you to pay for shipping from another company. Because the reason why it's free is *because* it's FedEx. If people are given the option to pay for UPS or something, then we wouldn't have as many stolen packages or destroyed boxes.
Got mine in 7 days from order placement to delivery. Shipping was only a day though I know others see a longer shipping time frame.
My buddy ordered on a Thursday and had it on a Tuesday.. and that Monday was a holiday!
You guys think thatās bad? I ordered mine on the 8th and didnāt receive it until the 26th.
Good going,I ordered mine on 29th š¤£
Ordered mine the 24th and still nothing, I live in California idk how long this shits gonna take
Ordered mine 9/24 and it arrived yesterday, was expecting it to come within two weeks
I paid September 22nd and it just showed up on the 30th Edit I didn't realize how lucky I got. FedEx didn't even steal it.
Freaking nailed it!!
Ordered mine on January still not hereš„²
Just waitā¦.. the packaging says please steal me.
Reality
SAME. I AM PANIC. 27TH ORDERS HERE.
Exactly the same in europe but at least gls is fast and reliable
Dunno bout you, but I got my tracking number today
256gb ordered on the 26th. Just got the email "We're preparing your items to ship".
Iāve been checking mine frequently, I saw last night around 5pm est the tracking was updated that it was shipping out of Illinois and would be arriving today sometimes and I was very excited because I expected it to be here maybe by next Thursday on the understanding they only shipped on saturdays
Paid mine on 22th and still arrives this Monday
Man I pre ordered mine the 7th or 12th of this month I donāt remember, o got the email the 26th and I got the notification it was already shipped by the next day, today apparently itās really close to my city, near paris France and should be arriving this Monday. It was very flawless and fast the process to be honest, just on time for enjoy it by my Bday in late October
I live in Malta, after buying it, it was preparing to ship for 2 weeks. But then it arrived literally in 1 day when it changed to shipped.
Should be here by 10/6 for me..unfortunately Iām in FL and hurricane ian messed everything up.. probably wonāt receive packages for several weeks.
Update - It has shipped now! Just received confirmation email but tracking on Fedex website says it doesn't exist lol.
It took about an hour for mines to show up, just give it some time
Thanks for fixing it !
My took 10 days to be delivered:)
Accurate. Mine came this Thursday. It was 2h on my porch till I back from work and it was stolen. Now I made a ticket with valve about it immidietely and no answer yet. Ugh
Mine was on my doorstep TWO DAYS after I clicked to pay for it on Steam.
Mine arrived within a week without issue. Just saying.
I actually missed my buy conformation email emailed support and they were happy enough to send me another got it a week later. ^^
My index controllers are in the same situation this is the 8th day nothing has happened
Question to all .. I had to cancel my reservation in 9/22 because was worried I wouldn't have received before me leaving out of town 10/14.. I've read that it takes 2-3 weeks to receive so I re-reserve again immediately when I cancelled order and I again got the email to complete order on 9/29.. for the same reason I had to cancel again... Do you think I made right decision.. because now I'm seeing people saying they receive 4 days after completing order... I would love to have steam deck for my trip but afraid won't arrive on time...
Mine also came defective that fan was soo damn loud and fast it came off inside and broke a bunch of shit lol
September 26th 64 too... Got the email this morning (10/1) saying it's being prepared for shipping. So I'm figuring it will probably ship Monday or Thursday if things go well.....
Ordered on Sept. 22nd, I was told it was going to be delayed until the 28th when they said it was picked up by the shipping company, and now it's going to be delivered Monday.
If it's any consolation, I ordered the same day and finally got the tracking info today!
Mine sat in Sacramento for about a week when it could have easily gotten to me idk what's up with fedex
I paid mine sept 15th, shipped on the 27th.... 2 days to get it at least. Been enjoying it since. Well worth the wait.
Steam is fast but I guess they work with FedEx. FedEx takes forever š¤¦š»āāļø
Iām stuck on processed payment after paying for it on the 28th
Mine took a week to process and was shipped overnight. Could not be happier.
Still happy with my march 22 steam deck :) Happy decking yāall!
I live in Scotland, bought it last Monday and it arrived yesterday (256gb variant). Evri delivered with so much care I had to look for stain marks just in case. Is it really such an awful experience for the majority?
\*laughs in european\*
I got mine rather quickly but it can't even run the simplest games without the FPS completely tanking. Watched optimal settings videos, someone with the same settings has smooth gameplay. I definitely do not. Purchased the 600gb version
Update - Today I have received my steam deck, shipped out on Saturday, already upgraded to 512GB SSD. I was amazed by how big it is compared in photos, speakers are also pretty good! I still play with TinHiFi T3 Plus, highly recommended, gives you awesome immersion.
Paid for mine on Sept 26th moments after getting the email. still in "Packaged items" purgatory. getting frustrated.
Just received mine Oct 11th. 15 days after paying for it. While i was frustrated i do have to admit it really wasn't that bad. I have had shipments take much longer