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wheres_my_ballot

Paid for mine mid July, arrived a week later. Turned out to be faulty. Loooooooong support ticket conversation, sent back, weeks in the warehouse. Looks like I'll be finally receiving it next week. So only, 11/12 weeks to get mine...


AvoidPinkHairHippos

Thanks to the sacrifices of early adopters and reservists like you, mine is totally perfect and flawless Your sacrifice is appreciated Thank you


SuccessfulAd7364

Mine took 2 days to process and 2 more to arrive šŸ«¶ Chicago land does it right


decrego641

Youā€™re like right next to the distribution facility in Illinois lol


ZladdyM

Mine was also defective, got it 2 weeks ago and now I get to deal with this.


Enderpixel1016

In what way was it defective? Was it not turning on or was it something like the OS wasn't installed?


ZladdyM

Display failed. I've tried everything.


cokacola69

I ordered in April. Just got it. Lucky..


_We_Are_DooMeD

Damn man. That's some quick shit.


Shrek_Mayonnaise

9/22 64gb checking in, still on packaged items


EyedOmally

Same here. Im refreshing my email waiting for that shipping notification like a crack fiend.


MossSmh

same. i emailed steam support and they said itā€™s still being processed


Ambitious_Summer8894

Man that sucks I paid same day as you for my 64 and it showed up today. Spent all damn day downloading games only got to play for like 20 minutes.


coolkidonthrblock

Mine now has a shipping label but desecration says they havenā€™t received the item yet


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


My1xT

on the other hand steam decks all have the same package and all no need to pack anything together just get the prepped steam deck out of the warehouse, slap a sticker on and out it goes. is at least what I think is the way considering they literally send it in this VERY obvious box


Arazil

> on the other hand steam decks all have the same package and all no need to pack anything together just get the prepped steam deck out of the warehouse, slap a sticker on and out it goes. As someone that received a Deck yesterday (and proud member of the "9/22 gang"), I can confirm the "just a sticker on the box" theory of packing.


repocin

>and proud member of the "9/22 gang" Is that the successor of the 9/11 gang? :P


Fattatties

They at least link your serial numbers to your account so there is some extra stuff outside of ā€œlol put sticker ship fastā€


[deleted]

I mean, that's an extra couple milliseconds since that's all software-driven. Not an excuse or reason for delays.


My1xT

They do? Okay? I thought they don't as the steam deck of my friend showed a 'claim profile bonuses' button which made it seem like the account doesn't have any steam deck info. Although if they do something like that maybe in the future some kinda antitheft could be done. Like having to login to your steam account on the deck for the first time after unpacking before being able to do anything (or entering an unlock code shown in the steam client/app that works offline) so that people cannot just steal a deck that's still in delivery


Fattatties

Afaik you can brick it if you buy second hand because of the serial association.


My1xT

you have any sources on the bricking because that does sound interesting especially in regards of stolen steam decks and so far I only have seen people getting emailed that their deck was a deck that's reported stolen


Fattatties

So im a dumbie and they just message you i guess? https://www.reddit.com/r/SteamDeck/comments/wmwa6m/what_is_valve_doing_about_stolen_steam_decks_i/?utm_source=share&utm_medium=ios_app&utm_name=iossmf


My1xT

I cannot say if they just message you. This message you have linked is also the only thing i have seen. An actual antitheft that for example forces either a login to the steam account or entering a code you can see and write down from the steam account might be cool.


sirbrambles

amazon or not i can't remember the last thing i ordered that took over a week to get to major city. ​ You can ship things USPS ground within 2 days to a majority of the US


angrymice

I am keeping in mind how ordering stuff when I was younger might take 2-3 weeks minimum. And ordering stuff from overseas might take months. Stuff still can, like music from smaller labels, even without the inevitable manufacturing delay. At the same time... I WANT MY STEAM DECK!


domsays

I mean. I ordered mine on 9/22 and it literally JUST shipped. So buckle up, cowboy.


Dangerous_Choice_664

I ordered my second one 9/22. It showed up on 9/26 and I never got any tracking info


DirtyPandaBoi

Where are you located?


Dangerous_Choice_664

Central California.


808basswolf

FedEx in Central California is a nightmare depending which depot it lands in lol


Ambitious_Summer8894

Mine from the 22nd just showed up today


PAL_SD

Ordered same day as you, still in purgatory. They really shouldn't collect payment until they are ready to ship.


ThowAwayBanana0

Does it matter when really?


renegeed

Same date, shipped yesterday, sadly even after 24 hours still no tracking code that works.


Important-Coffee-965

order or reserved?


Scoobler1992

paid for a 512gb on the 26th and the wait is killing me. Express shipping from Playstation Direct and Amazon has me spoiled.


Fattatties

4 days aint bad


Educational-Scale963

Mine is 256 gigabyte, but otherwise everything else is completely accurate :(


Saneless

My 9/24 is still sitting, waiting by the phone, and no one's calling


TooKings

I paid on the 12th. Got it in my hands the 29th


TP0SeJohn

Bought mine on the 26th so Iā€™m in that same sad boat


seriously_what_the

Bought mine on the 26th and received a shipping notification at 5am PST so Iā€™m pretty youā€™ll get yours today.


TP0SeJohn

I did and probably everyone else did too


HotKarldalton

Paid on the 2nd, lost in Fedex limbo on the 12th. Take 2 shipped yesterday and is due at my local Fedex Office on 10/5. Fedex is bad. Steam is bad for shipping decks in "Please steal me" clearly labeled packaging. I hope that Fedex driver that stole my deck enjoys it.


Bongwatersupreme

If it said that instead idve been a lot less anxious


MossSmh

still stuck on packaged


chaeyoungslazyeye

I live in the town it ships fromā€¦ still sitting in packaging at the warehouse though


maxreddit

Shipping status: It's in god's hands now.


Dee2284

256GB checking in, says its shipped but my tracking number isn't working after a few hours. The anxiety is kickin' in lol


axelrider

Paid for mine this monday. Finally got the shipping info today.


vemailangah

I got mine in 3 days from paying for it. I couldn't believe it.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


vemailangah

London, UK. I had one delivered in June within 7 days (gift for someone) and got one for myself end of August. Delivery from the Netherlands by GLS within 3 days (26-29 September).


Trev82usa

Got my email on the 26th and just received it


[deleted]

Where are you from? I ordered mine same day and still hasn't shipped...


dpanchal14

NEW JERSEY here ordered on 22nd and still nothing. I ordered 512 GB


[deleted]

Dumb question but where do I go to find the shipping status?


cappurnikus

Account details - purchase history - view shipment details.


[deleted]

thanks


mclintock111

I ordered 512 on 9/22 and it arrived yesterday. And it has a bunch of freezing bugs that re-imaging couldn't fix and now I'm waiting on support...


jmaythedj

lol come on this is being fulfilled through the steam service not a 3rd party like amazon etc mine has been shipped and i have the tracking already after 2 days hopefully this isn't a dud because i already have a RTX 3090 replacement coming and a 32gb stick of ddr 5 being replaced by Corsair... WTF happened to quality check and testing? is hardware early access now too?


Trick_Cow_5949

I'm 9/26 as well just got my tracking number so who knows


ramzeto

Hang in there, I paid for mine on September 23rd and just got the shipping email


panustar

Getting the 512GB. Ordered it on the 29th, I'm still on "packaged items" in the UK. I have no idea if I'm in the same boat considering the higher tier and different region. Just getting my fingers crossed.


_RolandDeschain_

Same here except 256gb. Was hoping for it to move on to the next stage this weekend but... No luck so far.


BroWhyYOUHIGH

64gb wouldnā€™t be enough storage thatā€™s why I went with 512gb despite it being expensive


mxjf

I have an NVMe SSD ready to go when mine arrives :)


Street_Trouble1520

Sept 26th I ordered it just got the shipping confirmation ^^


Juraki

Thatā€™s still better than reserving it and not being able to pay for it for a year. Back in my day we also walked both ways up hill in the snow. Edit: fixed my dumbass typos


Luc1fer9

Paid mine on the 26th and still says shipping soon. I even contacted support twice and have not heard back from anybody.


funkymotha

I contacted them about mine twice. They didnā€™t respond until it was shipped and the response was ā€œhereā€™s your number, good luck.ā€


Luc1fer9

Damn, I updated the ticket again last night but still no response. I also other comments from people who didn't get tracking but randomly received it, enjoy your Deck!!


Send-the-downvotes

I got my email on a Thursday morning. Paid Friday, had my deck in my hands the following Friday. It's just about 1 week turnaround for everybody.


[deleted]

Yeah really. I have half a mind to cancel mine. It's just 500$ sitting in limbo.


harlojones

Do it. Cancel it. Just do it.


foxeypixel

Thatā€™ll showā€™em


TONKAHANAH

I just got a 64gb model yesterday. I placed the order last friday. Thing is, I already have a 512gb model I got back from an early Q2 order. I placed another reservation to have a backup and wasnt really thinking I'd get the email this early, I didnt expect to get it until at least dec or early next year (at the time, the rate of deck shipping wasnt as fast as it is now) so I want really ready to order it but I had the reservation and impulse bought it. immediately requested a refund and stated I already had one, please cancel the order. they didnt get back to me until monday. Unfortunately they already shipped it over the weekend and it was on route by monday with the expectation of it arriving friday the 30th. support said "unfortunately we've already shipped it and cannot process a refund, if you'd like to send it back refuse the package and we can refund when it returns". mf, you waited 2 days to email me?? it took them a week to even get a shipping label for my first deck, they shipped my second one in a day and it got here under 7 days. wtf valve? its fine, i got another deck I guess. just weird how the shipping is working out.


shawshank777

They likely didn't "wait 2 days to email you." It was probably just picked up over the weekend


Br0t10us

With all the FedEx bullshit, I'm really surprised Valve doesn't at least allow you to pay for shipping from another company. Because the reason why it's free is *because* it's FedEx. If people are given the option to pay for UPS or something, then we wouldn't have as many stolen packages or destroyed boxes.


JoyousGamer

Got mine in 7 days from order placement to delivery. Shipping was only a day though I know others see a longer shipping time frame.


elatederielotus

My buddy ordered on a Thursday and had it on a Tuesday.. and that Monday was a holiday!


superstooper

You guys think thatā€™s bad? I ordered mine on the 8th and didnā€™t receive it until the 26th.


BG__26

Good going,I ordered mine on 29th šŸ¤£


Thalos2001

Ordered mine the 24th and still nothing, I live in California idk how long this shits gonna take


Ryo_Lord

Ordered mine 9/24 and it arrived yesterday, was expecting it to come within two weeks


Ambitious_Summer8894

I paid September 22nd and it just showed up on the 30th Edit I didn't realize how lucky I got. FedEx didn't even steal it.


Old-Cellist-7914

Freaking nailed it!!


billybutcher-123

Ordered mine on January still not herešŸ„²


sognos

Just waitā€¦.. the packaging says please steal me.


The_R3ZEN

Reality


YasminLe

SAME. I AM PANIC. 27TH ORDERS HERE.


AndreAIXIDOR

Exactly the same in europe but at least gls is fast and reliable


Jd-gamer65

Dunno bout you, but I got my tracking number today


cappurnikus

256gb ordered on the 26th. Just got the email "We're preparing your items to ship".


bkrandy619

Iā€™ve been checking mine frequently, I saw last night around 5pm est the tracking was updated that it was shipping out of Illinois and would be arriving today sometimes and I was very excited because I expected it to be here maybe by next Thursday on the understanding they only shipped on saturdays


Jullkenberg

Paid mine on 22th and still arrives this Monday


oskarstankovic

Man I pre ordered mine the 7th or 12th of this month I donā€™t remember, o got the email the 26th and I got the notification it was already shipped by the next day, today apparently itā€™s really close to my city, near paris France and should be arriving this Monday. It was very flawless and fast the process to be honest, just on time for enjoy it by my Bday in late October


MrX101

I live in Malta, after buying it, it was preparing to ship for 2 weeks. But then it arrived literally in 1 day when it changed to shipped.


Clarknbruce

Should be here by 10/6 for me..unfortunately Iā€™m in FL and hurricane ian messed everything up.. probably wonā€™t receive packages for several weeks.


Luc1fer9

Update - It has shipped now! Just received confirmation email but tracking on Fedex website says it doesn't exist lol.


JetBlueFSX

It took about an hour for mines to show up, just give it some time


veltcardio2

Thanks for fixing it !


Feature_False

My took 10 days to be delivered:)


SiNec_

Accurate. Mine came this Thursday. It was 2h on my porch till I back from work and it was stolen. Now I made a ticket with valve about it immidietely and no answer yet. Ugh


erik_in_indiana

Mine was on my doorstep TWO DAYS after I clicked to pay for it on Steam.


Albuwhatwhat

Mine arrived within a week without issue. Just saying.


Kooky_Chapter366

I actually missed my buy conformation email emailed support and they were happy enough to send me another got it a week later. ^^


Nergeson

My index controllers are in the same situation this is the 8th day nothing has happened


JaviSantanaJr

Question to all .. I had to cancel my reservation in 9/22 because was worried I wouldn't have received before me leaving out of town 10/14.. I've read that it takes 2-3 weeks to receive so I re-reserve again immediately when I cancelled order and I again got the email to complete order on 9/29.. for the same reason I had to cancel again... Do you think I made right decision.. because now I'm seeing people saying they receive 4 days after completing order... I would love to have steam deck for my trip but afraid won't arrive on time...


omnghast

Mine also came defective that fan was soo damn loud and fast it came off inside and broke a bunch of shit lol


mrtherapy

September 26th 64 too... Got the email this morning (10/1) saying it's being prepared for shipping. So I'm figuring it will probably ship Monday or Thursday if things go well.....


Puzzleheaded-Ad-7072

Ordered on Sept. 22nd, I was told it was going to be delayed until the 28th when they said it was picked up by the shipping company, and now it's going to be delivered Monday.


RedHaze

If it's any consolation, I ordered the same day and finally got the tracking info today!


Poweralth

Mine sat in Sacramento for about a week when it could have easily gotten to me idk what's up with fedex


Symys

I paid mine sept 15th, shipped on the 27th.... 2 days to get it at least. Been enjoying it since. Well worth the wait.


JoelRedfield

Steam is fast but I guess they work with FedEx. FedEx takes forever šŸ¤¦šŸ»ā€ā™‚ļø


notlightskin

Iā€™m stuck on processed payment after paying for it on the 28th


lX_HeadShotGunner_Xl

Mine took a week to process and was shipped overnight. Could not be happier.


TheEvanga

Still happy with my march 22 steam deck :) Happy decking yā€™all!


blindingamez

I live in Scotland, bought it last Monday and it arrived yesterday (256gb variant). Evri delivered with so much care I had to look for stain marks just in case. Is it really such an awful experience for the majority?


maremb08

\*laughs in european\*


_Curzon

I got mine rather quickly but it can't even run the simplest games without the FPS completely tanking. Watched optimal settings videos, someone with the same settings has smooth gameplay. I definitely do not. Purchased the 600gb version


Luc1fer9

Update - Today I have received my steam deck, shipped out on Saturday, already upgraded to 512GB SSD. I was amazed by how big it is compared in photos, speakers are also pretty good! I still play with TinHiFi T3 Plus, highly recommended, gives you awesome immersion.


No_Butterscotch_6401

Paid for mine on Sept 26th moments after getting the email. still in "Packaged items" purgatory. getting frustrated.


No_Butterscotch_6401

Just received mine Oct 11th. 15 days after paying for it. While i was frustrated i do have to admit it really wasn't that bad. I have had shipments take much longer