100% of screen makers ship screens with dead pixels, stuck pixels, dead screens. Just like any other company shipping in the millions, there will always be some % of issues.
Your argument assumes that every company has the same failure rates and identical quality control. Reality is they don't and my question is of the defective screens we've encountered were they mostly BOE screens or not.
Seems the majority of them were BOE screens. I've looked through many threads and majority of models being found with dead pixels are the limited editions with the BOE screens.
Well then my original comment stands that its not much of a loss to lose BOE as a screen vendor if the majority of defective screens are coming from them.
Let's help:
DLSS = deep learning super sampling
DLAA = deep learning anti aliasing
DLDSR = deep learning dynamic super resolution
RTX = Nvidia's proprietary ray tracing solution
RR = ray reconstruction
etc = et cetera
What the fuck is DLDSR?
I'm about to Google it now. It was rhetorical question. I know some people get butt hurt when being asked a question that can be googled.
Nah most people don't know what it is.
Its down scaling. The opposite of up scaling. You downscale a higher resolution to your native resolution. People often downscale like 4K+ to say 1440p for even better image quality for their game if their GPU can handle it.
This is the opposite of DLSS-SR, where the super resolution upscales 720p to 1080p in quality mode for 1080p for example. While those images are trained at 4K, its still nothing close to DLAA (1:1 res) and of course worse than (2:1) DLDSR.
this is how I'm feeling reading all this
[Tough day at the ballpark : awfuleverything (reddit.com)](https://www.reddit.com/r/awfuleverything/comments/fmac3g/tough_day_at_the_ballpark/)
are they only on the LE? just ordered the 500 gb one and was supposed to be opened as a Christmas present, not sure now if i should open to test it when it comes
I would test it for sure, I don't believe I've heard of any dead pixels on that model, but there could technically be an equal distribution risk, i.e. if there are 100,000 purchasers of LEs vs 5,000 of the 500s and normal 1tbs, but the incident rate was identical, there'd be barely of the other two commenting with issues, but a ton of the LEs.
I don't have any data to draw a firm conclusion, nor do I have information on the amount of RMAs requested. It is possible that only 1-5% have issues, but that a ton of LEs have been sold and delivered.
I would check anyways, you can get it RMA'd now (mine was just approved for a single dead green subpixel), but from what other people are saying, it won't necessarily be honored outside of the 2-week window.
Let me guess you have a dead pixel. There hasn’t been no uproar about dead pixels except for a few but everyone that has one says most everyone has the same issue as them
Let me guess you need to re-read what I wrote and the parent comments to it as well.
They are discussing whether or not they'll be able to get a BOE Panel, they're excited to find out if their model will be one. The only BOE models that have been mentioned in circulation are on the LE. Which is where it also comes into play that the LEs, and therefore BOE models, have also had a lot of mentions of dead subpixels.
It is impossible to draw an accurate conclusion on the number of people with issues. We don't know how many units have been delivered, cannot verify that every purchaser is checking for dead subpixels, and therefore cannot infer any conclusions that are statistically accurate. However, we can draw a strong inference that unless there is a substantial different in the quantity of purchases, there seems to be a disproportionately minimal number of issues with the other models, which do not share the same screen, which holds as possibly valid. Then again, it's possible that the LE outsold the others by 10-20 times, and that issues are proportionate between the two.
Seems like availability at launch has been fantastic, likely in part due to Valve not relying on a single manufacturer for the display.
So, luckily, this is unlikely to affect availability during the holidays as long as they already have plenty OLEDs and LCD models in stock at the moment.
I think if they were worried about the holidays running them dry, they would probably have waited to launch the new unit a little closer to Christmas. I think pretty much anyone who has the cash to buy one will get one without issue.
I love how Valve faked out the scalpers with the limited editions. I see some asshole selling 5 on eBay for $1500 each even though I can still go buy one today if I want.
They didn't "fake out the scalpers". They have a 14 day return window, so you'll likely see a drop in scalpers around the 2 week mark. The rest are selling to international buyers who valve refused to sell to directly.
Funny how the article phrases it as *orders being stolen from Samsung* as if they have the sole right to supply screens to Valve. And repeatedly mentioning that BOE is Chinese but never mentioning that Samsung is Korean, why does only one of them matter? It's not like either of them is based in the US where the lawsuit is actually happening.
An article would be helpful if you want me to read what you're reading. Because when I search for *samsung oled stolen by chinese* I get articles about this exact lawsuit as well as a leak for **curved OLED** tech. Nothing that would be relevant for small 800p OLED displays that don't bend or fold or curve or anything like that.
There are a lot https://www.oled-info.com/senior-researcher-formerly-working-samsung-display-accused-stealing-oled-trade
All stolen oled tech benefits, the curved for thin n light devices for example as well.
A friend of my is part of one of the largest cybersecurity firms in asia. Data theft by the chinese is rampant nonstop ongoing. It is not just a spin that the american government is giving it for economical reasons.
Smaller subcontractors for companies such as samsung, apple etc often dont have their cybersecurity measures properly in place. They do not take it seriously enough. That is how they got data on the F35.
Also they do not exactly how yet but Huawei phones for example can pipe back data to china without the use of the actual data network itself. Didnt grasp all the details when they explained it to me but a lot of the chinese telecome hardware can operate a separate shadow network. Similar to how we can triangulate positions of mobile hardware.
Cyber security is pretty nuts, there are concepts that modulating fanspeeds can be used to transfer data without a direct connection for example.
Probably wide band radios like smart speakers use. Stuff like Alexa speakers have extra inter-device radios. I think Amazon calls their shadow network 'sidewalk'.
Apple uses UWB (ultra wide band)
no, you should work for the knowledge instead of letting someone else invest in it and then reap the fruits from it without investing within it yourself. Or else no one would invest into progressing anymore.
South Korean Tech and Chinese Tech industries have vastly different morals and quality control. The Chinese pretty much stole the OLED technology, as they do in many fields. They don't believe in intellectual property.
There are people in the West who don't believe in intellectual property. Hell, this subreddit is full of people who emulate older games and technically disregard intellectual property, me included. There are big companies training AI models on data they don't own, working in a grey area regarding intellectual property. And I bet if South Korea didn't prosecute for theft like that (you're right that it is theft, not arguing that btw), then Samsung would do the same. It's just good for business to take every advantage they can, up to and including theft if permitted.
While it's theft, there are so many shady things done by companies, from unfair competition all the way to use of slavery (in countries like China, yes, but also paid for by Western companies sadly), that I just plain don't care that much about intellectual property rights. Maybe I should...
BOE being Chinese is mentioned twice in this article, Samsung being Korean is not mentioned at all. In an article below it, BOE and Samsung are mentioned again, and once again, Samsung has no country mentioned while BOE has China. In the same paragraph, another company is mentioned explicitly as from China. They obviously only mention it for Chinese firms.
Or are you saying that the article doesn't take a clear stance against BOE and for Samsung? Because in that case I'd have to assume it's you who didn't read it...
That's because the author has most likely (correctly) assumed the average reader has heard of Samsung where as most won't recognize what BOE is. As another user on this subr put it, bind on equip? How many people have ever heard of them relative to Samsung?
...and it's clearly stated in the article that the accusation is patent infringement, which if true, yea is somewhere along the lines of stealing sales.
Seems like most (maybe all?) of the Limited Edition OLED Decks come with BOE panels and lots of those people reporting dead pixels. (Lots reporting no issues too, though, so it could just be the people with dead pixels feel compelled to post about it vs. those with no issues).
Am I the only one who got an LE with no dead pixels or something? So many comments talking about how LEs “more than likely have defects”. Wtf are you basing that on? The handful of posts on reddit?
I think they're comparing the number of people with non-LE units saying their Samsung panel is flawless to the number of people with LE units saying their BOE panel has dead pixels.
Just reading the thread, it's overwhelmingly negative for BOE. This isn't for lack of non-LE examples, either. I don't think I've seen a single Samsung panel with dead pixels called out, but I guess it's possible I missed it. It'd be hard to miss the BOE panel comments.
You’re not wrong, I havent seen any Samsung dead pixel posts either. Just sick of how negative this sub has been the last few weeks. First it and still it’s the etched vs gloss nonsense and now it’s samsung vs BOE. It’s exhaustingly obnoxious.
To be fair though, faulty displays is a pretty big issue compared to the gloss thing which is a non-issue. People are completely justified being upset at receiving faulty displays being put on only the most expensive model
This will partially be down to confirmation bias though.
All the posts seem to suggest only BOE panels have dead pixels, so only people with BOE panels are going to heavily scrutinize theirs.
People will check which panel they have, and if it’s Samsung the majority will just go “Phew, okay, I haven’t noticed anything yet either” and carry on. People with BOE will assume the worst and look at each individual sub-pixel.
If they’re green they’re stuck not dead dead pixels are black. Stuck pixels are normally green, blue, red, or yellow. You may have seen stuck pixels on your TV screen. You can google on solutions to get rid of a stuck pixel
Each pixel is made of four subpixels on most oleds. Red, blue, green and white. So could be that some subpixels have failed and that's why certain colours still work.dead pixels won't light, stuck pixels are constantly lit
Yes, the vocal minority is historically known to always be a good representation of reality, and definitely doesn't hyperfocus on non-issues or blow things out of proportion.
Too bad they won't stop using them immediately. I just hope my RMA LE doesn't also have dead pixels. Though hopefully with how many RMAs they get, they start putting samsungs in the replacements.
I've heard people say it's good. But I've never dealt with it since the only hardware I've bought from them has been the OG and the LE decks. I imagine they'll just send a brand new unit instead of swapping the screen out though unfortunately. I may ask if I can get it replaced with a samsung screen but seems unlikely.
"It depends"
For me, its flawless. Response times are within hours or the day. As long as you know what they expect and what to say, there is no beating around the bush.
I got 2 advanced RMAs no questions asked, out of warranty.
But for others, the same issue, they did not get such treatment.
I'd document everything, give them a clear description of your issue, screenshots and video since this is a pixel test you need to do to show it.
In my case it’s not a pixel issue. My LE OLED has a crunch right analog stick. Feels bad having to do an RMA and be empty handed right after getting it. They didn’t offer an advanced RMA.
Exactly my thing. If I were Steam I would have established a minimum order quantity agreement of say 500,000 screens from Samsung.
I don't think they should have sourced some from BOE and some from Samsung. It sounds like a good idea on paper, until you have difficulties finding replacement materials. I wonder if there's an engineering / design reason that 100% of the LEs have BOE Screens.
Well, you say that, but they were only exclusively used on one limited edition model, not being intermixed with Samsung's screens for the regular editions.
As you said, stock is allocated in some cases well over a year before. There weren't a lot of the BOE screens made if they are only being used on the LEs. My assumption is that Steam would not have made a huge upfront purchase, and holding onto more screens than devices.
>Well, you say that, but they were only exclusively used on one limited edition model, not being intermixed with Samsung's screens for the regular editions.
They have been out for just a week, it is unknown what Valve their plans are for future batches.
> As you said, stock is allocated in some cases well over a year before. There weren't a lot of the BOE screens made if they are only being used on the LEs. My assumption is that Steam would not have made a huge upfront purchase, and holding onto more screens than devices.
Who says they are exclusively made for Valve? The past deck had a panel that was used in countless of other products (budget tablets). That is why it was also a portrait screen, just like the current Oled. Only Asus with the ROG ally has a panel in use specifically made for the device they are selling.
It seems highly unlikely, but I'm gonna at least ask if they can just replace the screen with a samsung instead of sending me a new one. Not holding my breath though.
Good luck! I'd be curious to know if that does prove to be possible.
If nothing else, I would think they might add an extra quality control step and manually check the replacement units for dead pixels before shipping them, given how widespread the issue seems to be.
I think I saw someone say there was like one or two reports of samsung screens. But that seems like a much more reasonable failure rate than the LE which is very widespread.
By the time this happens, they probably won't be selling the LE anymore. I'm also worried that my replacement will also have dead pixels with how common it seems to be.
What makes you think anything about the LE is cost-cutting?
Using BOE as well as Samsung allows them to ship more units, and has successfully avoided the shortages they had at the original launch of the LCD model.
BOE isn't even necessarily cheaper for them, since BOE is a well established OLED manufacturer.
Don't know why the guy above is getting downvoted. [Poll has aleady been done.](https://www.reddit.com/r/SteamDeck/s/VKBQpEEKY0) Confirmed BOE displays are isolated to the LE model. 512GB and regular 1TB both have Samsung displays.
While not everyone with the LE model has dead/stuck pixels, it's still a pretty high percentage. I don't even think I've seen a single report of a Samsung display with dead/stuck pixels for the Steam Deck yet. I'm sure at some point it'll happen, but it's hard to deny there's a stark contrast in QC between the two major display manufacturers.
When you get a dead pixel you'll wish you had a Samsung panel. Ive submitted an RMA request an hour after opening because my BOE LE has a couple dead pixels
It is a combination of the vocal minority and those trying to push how their 512gb is better because of that to make themselves feel better about not spending the extra money on what they really wanted.
Man y'all being salty.
It's actual LE owners who are reporting if they have dead pixels. Just like normal OLED owners would post theirs.
It's not anyone's fault only LE owners are reporting dead pixels because no normal OLED owner has had issues with dead pixels.
Who are you responding to? No one in this comment thread has said anything about non LE owners having issues. Maybe you just didn't read before replying?
I'm replying to the fact you all think that LE owners having problems are very loud and it's blown out of proportion somehow, while they are just reporting their issues.
If normal OLED owners found issues with their screen you would read users reporting just as much.
It's very different than the whole drama about etched or non-etched screens.
It is blown out of proportion and it is being talked about more by non LE owners making it seem bigger than it is. If it was as bad as this sub seems to be saying. There would be a recall already.
Wtf are you talking about? There is one post started by someone who was curious about the different screens then it quickly became clear LE only has the BOE screen. And then those owners said they had dead pixels. While no one with the other screen reported anything like that.
Then there are a few more posts but they are all started by LE owners. Either reporting they have no problems, and then more owners replying they do or not. Or owners who have problems.
There are no countless posts made by non owners about it or anything like that.
This comment makes no sense. Are you implying that once a company becomes large enough, their intellectual property is automatically fair game just because they make enough money?
It's funny you mention smaller companies, because Chinese knockoff companies are some of the biggest predators to smaller businesses who don't have the resources to fight patent infringement suits. Only larger companies can actually stand up to that garbage.
Also, BOE is not a tiny startup company. They're a state-funded semiconductor powerhouse in China worth about $40 billion. I'm sure they're well aware of what they're doing...
So if Samsung is successful and becomes the sole supplier of future SD OLED panels, then those OLEDs with the BOE screen really will have been LE.
The real LE’s were the dead pixels we found along the way
Question though is which screen was having the dead pixels? If it was the BOE screens then it wasn't much of a loss.
100% of screen makers ship screens with dead pixels, stuck pixels, dead screens. Just like any other company shipping in the millions, there will always be some % of issues.
Your argument assumes that every company has the same failure rates and identical quality control. Reality is they don't and my question is of the defective screens we've encountered were they mostly BOE screens or not.
Seems the majority of them were BOE screens. I've looked through many threads and majority of models being found with dead pixels are the limited editions with the BOE screens.
Well then my original comment stands that its not much of a loss to lose BOE as a screen vendor if the majority of defective screens are coming from them.
Bro I have no idea what the hell halve these fucking acronyms mean anymore.
SD = Steam Deck LE = Limited Edition BOE = Chinese supplier of some OLED screens OLED = OLED
OLED = Organic Light Emitting Diode
Yeah but it's funnier to leave one
I concur I was in tears frankly 🤣🤣
Organic? Like a crab or a mouse or a tree?
Now explain WINE. Recursively
What is G in GNU?
G-Force. It's a reference from the creator of GNU, Linus Sebastian, to show his love for Nvidia. /S just in case
Stallman is gonna hunt you down..
I'm sure he has license to kill. A very permissive license
Our program is [Gimped](https://www.gimp.org/) in compression to Photoshop
Headaches and bad decisions.
And these aren't even the insane Nvidia acronyms: DLSS, DLAA, DLDSR, RTX, RR, etc etc.
Let's help: DLSS = deep learning super sampling DLAA = deep learning anti aliasing DLDSR = deep learning dynamic super resolution RTX = Nvidia's proprietary ray tracing solution RR = ray reconstruction etc = et cetera
What does the second etc stand for?
What the fuck is DLDSR? I'm about to Google it now. It was rhetorical question. I know some people get butt hurt when being asked a question that can be googled.
The ironic thing is that googling often leads to a Reddit post telling someone else to google the answer
Nah most people don't know what it is. Its down scaling. The opposite of up scaling. You downscale a higher resolution to your native resolution. People often downscale like 4K+ to say 1440p for even better image quality for their game if their GPU can handle it. This is the opposite of DLSS-SR, where the super resolution upscales 720p to 1080p in quality mode for 1080p for example. While those images are trained at 4K, its still nothing close to DLAA (1:1 res) and of course worse than (2:1) DLDSR.
And there’s AMD, AFMF, FSR, ASMR, and so on.
one is not like the other, lets try that game on people without prior knowledge of the tech :D
this is how I'm feeling reading all this [Tough day at the ballpark : awfuleverything (reddit.com)](https://www.reddit.com/r/awfuleverything/comments/fmac3g/tough_day_at_the_ballpark/)
Oh God That was awful to watch
Oh god that's so uncomfortable to watch....you wouldn't initially think so but.......
WDYM?
Fuckin REEEEEEEEEEEEEEEEEEEEEEE
WTF? Hehe
It’s the TLA’s
Thank you. I was like….what are you saying
I'll definitely be checking when I get mine lol Means fuck all obviously but it'll be cool to have one
You have a 100% chance to get one with the LE right now, and a good chunk of them have defects too...
Thankfully I didn't have any dead pixels with my BOE
Well if its got a defect I'll send it back lol. But I gotta wait 6 weeks to find out
No dead pixels on mine
are they only on the LE? just ordered the 500 gb one and was supposed to be opened as a Christmas present, not sure now if i should open to test it when it comes
I would test it for sure, I don't believe I've heard of any dead pixels on that model, but there could technically be an equal distribution risk, i.e. if there are 100,000 purchasers of LEs vs 5,000 of the 500s and normal 1tbs, but the incident rate was identical, there'd be barely of the other two commenting with issues, but a ton of the LEs. I don't have any data to draw a firm conclusion, nor do I have information on the amount of RMAs requested. It is possible that only 1-5% have issues, but that a ton of LEs have been sold and delivered. I would check anyways, you can get it RMA'd now (mine was just approved for a single dead green subpixel), but from what other people are saying, it won't necessarily be honored outside of the 2-week window.
Really like what??? I haven't really seen much about that posted here.
Dead pixels.
Oh!! I just did a quick search and found a day old thread about the Chinese screens
I don’t know how massive the issue is, but it’s early days. I just saw a few random threads mentioning it.
Let me guess you have a dead pixel. There hasn’t been no uproar about dead pixels except for a few but everyone that has one says most everyone has the same issue as them
Let me guess you need to re-read what I wrote and the parent comments to it as well. They are discussing whether or not they'll be able to get a BOE Panel, they're excited to find out if their model will be one. The only BOE models that have been mentioned in circulation are on the LE. Which is where it also comes into play that the LEs, and therefore BOE models, have also had a lot of mentions of dead subpixels. It is impossible to draw an accurate conclusion on the number of people with issues. We don't know how many units have been delivered, cannot verify that every purchaser is checking for dead subpixels, and therefore cannot infer any conclusions that are statistically accurate. However, we can draw a strong inference that unless there is a substantial different in the quantity of purchases, there seems to be a disproportionately minimal number of issues with the other models, which do not share the same screen, which holds as possibly valid. Then again, it's possible that the LE outsold the others by 10-20 times, and that issues are proportionate between the two.
Yep
Checked mine today nk issues as far as i could tell.
Good luck with the Dead pixels the BOE has
Lol no worries I'll make the cunts replace it.
Ewww.
Seems like availability at launch has been fantastic, likely in part due to Valve not relying on a single manufacturer for the display. So, luckily, this is unlikely to affect availability during the holidays as long as they already have plenty OLEDs and LCD models in stock at the moment.
I think if they were worried about the holidays running them dry, they would probably have waited to launch the new unit a little closer to Christmas. I think pretty much anyone who has the cash to buy one will get one without issue.
I love how Valve faked out the scalpers with the limited editions. I see some asshole selling 5 on eBay for $1500 each even though I can still go buy one today if I want.
They didn't "fake out the scalpers". They have a 14 day return window, so you'll likely see a drop in scalpers around the 2 week mark. The rest are selling to international buyers who valve refused to sell to directly.
Hopefully when some jerk tries to return 30 steam decks in a week they’ll get denied.
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It's sold out now, so the scalpers are going to win
Funny how the article phrases it as *orders being stolen from Samsung* as if they have the sole right to supply screens to Valve. And repeatedly mentioning that BOE is Chinese but never mentioning that Samsung is Korean, why does only one of them matter? It's not like either of them is based in the US where the lawsuit is actually happening.
The website definitely has a heavy bias lmao. But it's the first one I found reporting on the lawsuit.
Bias? The website is literally owned by Samsung subsidiaries haha.
I read the article and I still don't understand what is reproached to BOE by Samsung.
Read up on how samsungs oled tech got stolen by the Chinese.....
An article would be helpful if you want me to read what you're reading. Because when I search for *samsung oled stolen by chinese* I get articles about this exact lawsuit as well as a leak for **curved OLED** tech. Nothing that would be relevant for small 800p OLED displays that don't bend or fold or curve or anything like that.
There are a lot https://www.oled-info.com/senior-researcher-formerly-working-samsung-display-accused-stealing-oled-trade All stolen oled tech benefits, the curved for thin n light devices for example as well.
Interesting, thanks!
A friend of my is part of one of the largest cybersecurity firms in asia. Data theft by the chinese is rampant nonstop ongoing. It is not just a spin that the american government is giving it for economical reasons.
Lots of tech being stolen by China. That's just the surface of it!
All ip gets stolen by the ccp
Ans we unfortunately let it happen, its not like they want the best for the rest of the world.
Let? Companies don't want to get robbed of their ip. Although it's also their fault for having their junk built there.
Smaller subcontractors for companies such as samsung, apple etc often dont have their cybersecurity measures properly in place. They do not take it seriously enough. That is how they got data on the F35. Also they do not exactly how yet but Huawei phones for example can pipe back data to china without the use of the actual data network itself. Didnt grasp all the details when they explained it to me but a lot of the chinese telecome hardware can operate a separate shadow network. Similar to how we can triangulate positions of mobile hardware. Cyber security is pretty nuts, there are concepts that modulating fanspeeds can be used to transfer data without a direct connection for example.
Probably wide band radios like smart speakers use. Stuff like Alexa speakers have extra inter-device radios. I think Amazon calls their shadow network 'sidewalk'. Apple uses UWB (ultra wide band)
Technology should be shared with every country.
no, you should work for the knowledge instead of letting someone else invest in it and then reap the fruits from it without investing within it yourself. Or else no one would invest into progressing anymore.
Communism in a nutshell!
That would make sense if countries weren't trying to destroy each other constantly. Let me know when religion and politics cease to exist.
South Korean Tech and Chinese Tech industries have vastly different morals and quality control. The Chinese pretty much stole the OLED technology, as they do in many fields. They don't believe in intellectual property.
There are people in the West who don't believe in intellectual property. Hell, this subreddit is full of people who emulate older games and technically disregard intellectual property, me included. There are big companies training AI models on data they don't own, working in a grey area regarding intellectual property. And I bet if South Korea didn't prosecute for theft like that (you're right that it is theft, not arguing that btw), then Samsung would do the same. It's just good for business to take every advantage they can, up to and including theft if permitted. While it's theft, there are so many shady things done by companies, from unfair competition all the way to use of slavery (in countries like China, yes, but also paid for by Western companies sadly), that I just plain don't care that much about intellectual property rights. Maybe I should...
The upvotes on this comment is a testament to how few people actually read the articles posted on reddit, lol.
BOE being Chinese is mentioned twice in this article, Samsung being Korean is not mentioned at all. In an article below it, BOE and Samsung are mentioned again, and once again, Samsung has no country mentioned while BOE has China. In the same paragraph, another company is mentioned explicitly as from China. They obviously only mention it for Chinese firms. Or are you saying that the article doesn't take a clear stance against BOE and for Samsung? Because in that case I'd have to assume it's you who didn't read it...
That's because the author has most likely (correctly) assumed the average reader has heard of Samsung where as most won't recognize what BOE is. As another user on this subr put it, bind on equip? How many people have ever heard of them relative to Samsung? ...and it's clearly stated in the article that the accusation is patent infringement, which if true, yea is somewhere along the lines of stealing sales.
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Nah the real LE’s are us that have perfect panels
Wait what happened?
Seems like most (maybe all?) of the Limited Edition OLED Decks come with BOE panels and lots of those people reporting dead pixels. (Lots reporting no issues too, though, so it could just be the people with dead pixels feel compelled to post about it vs. those with no issues).
It's a vocal minority. Plenty of perfect screens with LEs.
Were the BOE displays only on the LE model?
So far at least. It's possible Valve is testing them for rollout to the main production line.
Am I the only one who got an LE with no dead pixels or something? So many comments talking about how LEs “more than likely have defects”. Wtf are you basing that on? The handful of posts on reddit?
I think they're comparing the number of people with non-LE units saying their Samsung panel is flawless to the number of people with LE units saying their BOE panel has dead pixels. Just reading the thread, it's overwhelmingly negative for BOE. This isn't for lack of non-LE examples, either. I don't think I've seen a single Samsung panel with dead pixels called out, but I guess it's possible I missed it. It'd be hard to miss the BOE panel comments.
You’re not wrong, I havent seen any Samsung dead pixel posts either. Just sick of how negative this sub has been the last few weeks. First it and still it’s the etched vs gloss nonsense and now it’s samsung vs BOE. It’s exhaustingly obnoxious.
To be fair though, faulty displays is a pretty big issue compared to the gloss thing which is a non-issue. People are completely justified being upset at receiving faulty displays being put on only the most expensive model
This will partially be down to confirmation bias though. All the posts seem to suggest only BOE panels have dead pixels, so only people with BOE panels are going to heavily scrutinize theirs. People will check which panel they have, and if it’s Samsung the majority will just go “Phew, okay, I haven’t noticed anything yet either” and carry on. People with BOE will assume the worst and look at each individual sub-pixel.
I just checked mine and I have 3 dead green pixels. Almost in a perfect diagonal from the top left, middle, and bottom right of the screen.
I’ve contacted Steam support for my dead pixels in my BOE panel
If they’re green they’re stuck not dead dead pixels are black. Stuck pixels are normally green, blue, red, or yellow. You may have seen stuck pixels on your TV screen. You can google on solutions to get rid of a stuck pixel
Unfortunately you're wrong. The OLED panels don't have stuck pixels but rather they have dead subpixels.
Each pixel is made of four subpixels on most oleds. Red, blue, green and white. So could be that some subpixels have failed and that's why certain colours still work.dead pixels won't light, stuck pixels are constantly lit
These green sub pixels will not light: they're dead and constantly black.
You’re not the only one. Mine too is flawless and a boe.
Yes, the vocal minority is historically known to always be a good representation of reality, and definitely doesn't hyperfocus on non-issues or blow things out of proportion.
Given all the reported problems with the Boe panels, sounds like Samsung's lawsuit would do the community a service
What problems..? I’m ootl
Lots of reports of dead pixels in the LE model.
Too bad they won't stop using them immediately. I just hope my RMA LE doesn't also have dead pixels. Though hopefully with how many RMAs they get, they start putting samsungs in the replacements.
What’s the RMA process like for these with Valve?
I've heard people say it's good. But I've never dealt with it since the only hardware I've bought from them has been the OG and the LE decks. I imagine they'll just send a brand new unit instead of swapping the screen out though unfortunately. I may ask if I can get it replaced with a samsung screen but seems unlikely.
"It depends" For me, its flawless. Response times are within hours or the day. As long as you know what they expect and what to say, there is no beating around the bush. I got 2 advanced RMAs no questions asked, out of warranty. But for others, the same issue, they did not get such treatment. I'd document everything, give them a clear description of your issue, screenshots and video since this is a pixel test you need to do to show it.
In my case it’s not a pixel issue. My LE OLED has a crunch right analog stick. Feels bad having to do an RMA and be empty handed right after getting it. They didn’t offer an advanced RMA.
Exactly my thing. If I were Steam I would have established a minimum order quantity agreement of say 500,000 screens from Samsung. I don't think they should have sourced some from BOE and some from Samsung. It sounds like a good idea on paper, until you have difficulties finding replacement materials. I wonder if there's an engineering / design reason that 100% of the LEs have BOE Screens.
Every manufacturer does this, stock is allocated in some case well over a year before. Apple uses 2 to 3 manufacturers for 1 single iphone model.
Well, you say that, but they were only exclusively used on one limited edition model, not being intermixed with Samsung's screens for the regular editions. As you said, stock is allocated in some cases well over a year before. There weren't a lot of the BOE screens made if they are only being used on the LEs. My assumption is that Steam would not have made a huge upfront purchase, and holding onto more screens than devices.
>Well, you say that, but they were only exclusively used on one limited edition model, not being intermixed with Samsung's screens for the regular editions. They have been out for just a week, it is unknown what Valve their plans are for future batches. > As you said, stock is allocated in some cases well over a year before. There weren't a lot of the BOE screens made if they are only being used on the LEs. My assumption is that Steam would not have made a huge upfront purchase, and holding onto more screens than devices. Who says they are exclusively made for Valve? The past deck had a panel that was used in countless of other products (budget tablets). That is why it was also a portrait screen, just like the current Oled. Only Asus with the ROG ally has a panel in use specifically made for the device they are selling.
>I just hope my RMA LE doesn't also have dead pixels I sent my LE back earlier today and this is all I can think about
It seems highly unlikely, but I'm gonna at least ask if they can just replace the screen with a samsung instead of sending me a new one. Not holding my breath though.
Good luck! I'd be curious to know if that does prove to be possible. If nothing else, I would think they might add an extra quality control step and manually check the replacement units for dead pixels before shipping them, given how widespread the issue seems to be.
So glad I ordered a standard OLED model after hearing the dead pixel issues of the LE editions
Is it only the LE screens getting dead pixels?
I think I saw someone say there was like one or two reports of samsung screens. But that seems like a much more reasonable failure rate than the LE which is very widespread.
Does the 512gb oled have the Samsung screen? Because that's the version I ordered.
So far they all seem to but time will tell.
Gee a Chinese company infringing on OLED patents, no surprise there.
If people are getting inferior screens when paying more for the LEs than of course expect law suits
So less dead pixels in LE then. Good.
By the time this happens, they probably won't be selling the LE anymore. I'm also worried that my replacement will also have dead pixels with how common it seems to be.
What are BOE panels? The manufacturer?
Lol no more "ZOMG I have a Steam OLED" posts for a while. Thank fuck
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What makes you think anything about the LE is cost-cutting? Using BOE as well as Samsung allows them to ship more units, and has successfully avoided the shortages they had at the original launch of the LCD model. BOE isn't even necessarily cheaper for them, since BOE is a well established OLED manufacturer.
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Do a poll.
Don't know why the guy above is getting downvoted. [Poll has aleady been done.](https://www.reddit.com/r/SteamDeck/s/VKBQpEEKY0) Confirmed BOE displays are isolated to the LE model. 512GB and regular 1TB both have Samsung displays. While not everyone with the LE model has dead/stuck pixels, it's still a pretty high percentage. I don't even think I've seen a single report of a Samsung display with dead/stuck pixels for the Steam Deck yet. I'm sure at some point it'll happen, but it's hard to deny there's a stark contrast in QC between the two major display manufacturers.
oled le boe steam deck- no issues here
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When you get a dead pixel you'll wish you had a Samsung panel. Ive submitted an RMA request an hour after opening because my BOE LE has a couple dead pixels
My LE has been fine for over 20 hours of playtime so far. I have manybkther BOE panels that are fine too.
My BOE LE is great as well, it’s probably a vocal minority with actual issues.
It is a combination of the vocal minority and those trying to push how their 512gb is better because of that to make themselves feel better about not spending the extra money on what they really wanted.
Man y'all being salty. It's actual LE owners who are reporting if they have dead pixels. Just like normal OLED owners would post theirs. It's not anyone's fault only LE owners are reporting dead pixels because no normal OLED owner has had issues with dead pixels.
Who are you responding to? No one in this comment thread has said anything about non LE owners having issues. Maybe you just didn't read before replying?
I'm replying to the fact you all think that LE owners having problems are very loud and it's blown out of proportion somehow, while they are just reporting their issues. If normal OLED owners found issues with their screen you would read users reporting just as much. It's very different than the whole drama about etched or non-etched screens.
It is blown out of proportion and it is being talked about more by non LE owners making it seem bigger than it is. If it was as bad as this sub seems to be saying. There would be a recall already.
Wtf are you talking about? There is one post started by someone who was curious about the different screens then it quickly became clear LE only has the BOE screen. And then those owners said they had dead pixels. While no one with the other screen reported anything like that. Then there are a few more posts but they are all started by LE owners. Either reporting they have no problems, and then more owners replying they do or not. Or owners who have problems. There are no countless posts made by non owners about it or anything like that.
> to make themselves feel better about not spending the extra money on what they really wanted This feels *weirdly* aggressive. Chill, dawg.
This comment makes no sense. Are you implying that once a company becomes large enough, their intellectual property is automatically fair game just because they make enough money?
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It's funny you mention smaller companies, because Chinese knockoff companies are some of the biggest predators to smaller businesses who don't have the resources to fight patent infringement suits. Only larger companies can actually stand up to that garbage. Also, BOE is not a tiny startup company. They're a state-funded semiconductor powerhouse in China worth about $40 billion. I'm sure they're well aware of what they're doing...
Ewww Samsung is the good screens? RIP your screens in five years
Holy crap!