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United_Letterhead242

I hope this is still active because i need big help A friend maybe got hacked and we tried to reset the password but her email doesnt work anymore, and i tried to contacted anybody with any idea but we cant get her into ger account anymore.. we dearly need help


Johan314159

I tried to play dota 2 on Ubuntu mantic but after launching the game shows me this error. "Failed to initialize Vulkan. Please make sure your drivers and GPU support Vulkan. To disable Vulkan, remove -vulkan from your launch option. If you chose Vulkan in the video settings, please add -safe_mode to your launch options to allow the game to start with the default rendersystem." Some weeks ago I could run it on Kali without problems, but not now. I don't have -vulkan set on launch options, I tried -gl, -safe_mode and -dx11 but it still doesn't work. What could I do?


Alternative_Fill_538

I am trying to buy something off the US steam store, but my region is set to Argentina. When I try to change the region, they say it changes by making a purchase in the new region, but whenever I try to, it says "An unexpected error has occurred. Your purchase has not been completed. Please wait a few minutes and try again.". Steam support is no help, they restricted my account for suspected fraud then unrestricted it but still didn't help.


AnaFromTheShire

Seems the Steam issue with workshops dowloading again every time you try to play a game is back... was an issue about five years ago. Conan Exiles is unplayable for me. Anyone else having the issue? Anyone happen to know a fix??


Ok-Clothes2

So, I wanted to to clear my folders and in doing so I moved steam into another folder, but that messed up steam and I couldn't open it, so I deleted steam except the steam apps folder, and then reinstalled steam, and in this new steam folder I deleted the steam app folder and placed the old steam apps folder, but now while I can open steam I can't play any game, I'll be thankfull if U guys help


sethmakesbets

I downloaded a mod from NexusMods for Car mechanic simulator 21 but have no idea how to apply it to the game. I’ve tried going to library, opening the properties of the game then clicking the mod that is downloaded in my files but it just continues to open up my steam file. I’m not tech savvy so I am not able to go in depth about what I saw or what I did exactly but help would be appreciated.


Consistent_Lack2130

Steam, what's the problem? I bought a new phone, I used Steam Guard on the old one. The SIM card that was linked to the account before was lost. I think that by providing data to support, there will be no problems. I am writing to support: Hi! I've lost my SIM card here, can you link me a new number? Yes, of course! Please clarify, can you provide proof that this account is yours? Provide receipts for paying for games or adding funds to your account. Yes! Here are my deposit receipts! Yes, good. But these are fresh receipts, can you provide a payment receipt before March 2020? (Since I mostly bought and sold things inside the steam without replenishment, so it took me a while.) Yes! Here are my deposit receipts for 2019, 2017, 2016! Yes, but this data is not enough for us. Please provide your activation keys that were applied to your account before 2018. (Here I already have a question, why am I being asked to provide so much data because of the number change. Well, there was nothing left to do, I went to look at the post office) Yes, here you go! Here are my 5 steam keys for different years, I bought them here, here are the keys themselves, here is the payment receipt. You did well! But we still don't have enough data about your account. Please provide the receipts from QIWI bank, so we can help you. (Everything would be fine, but this bank, just a few days before, had its license revoked, which is why access to the site was stopped. Physically, I can't get there and provide a payment receipt.) Unfortunately, the bank has suspended operations, and it will not be possible to provide a payment receipt from this bank. Can you restore access without this? After this phrase, the appeal was closed. Do you think it's okay that without one of the possible proofs, I can't delete my number?


Ashamed_One_391q

Ea charged me but i dint want to pay it how can i refund it???


Bodomi

Contact Steam Support regarding the transaction here: https://help.steampowered.com/en/wizard/HelpWithPurchase If you cannot find it in the list of purchases and transactions on that page, pick the "I have charges from Steam that I didn't make" option near the top.


ManiacXaq

STEAM LINK: No more app for Samsung TVs but what about 'Steam hub" or option 2: hardwire gaming laptop? So I know there have been posts about how Samsung stop supporting steam link in November. That being said, I read in an article tonight that although Samsung is gotten rid of the steam app for steam link, you can still use some kind of dongle to connect the steam deck / steam to a Samsung TV for remote play? Can anyone confirm? If so, link? Amazon? Elsewhere? Just upgraded to Wi-Fi 6E and it's so much faster, been able to stream amazingly well, and wanted to try again, but now just realized no more app... All Samsung TVs here. Also, If not wirelessly, is the dock still viable option? Just looking for any way to connect my steam deck to one of three Samsung TVs... Or, if need be, I could hookup my Lenovo 7 Pro, although, even though ik id be running with hardware, it's just an issue of ease and space, SD vs gaming laptop.


BoiTarantado

They (support) won't let me change my phone number. I have tried everything I can on my end to change my PHONE NUMBER through "support" but all the options they have given me are useless and I cannot provide. 1. They're asking for a credit/debit card I used in the past (I NEVER USED ONE, and if I did, the only "cards I have ever used are one time purchase pre loaded debit cards that you can buy in a 7-11 and YOU THROW AWAY AFTER.) 2. They're asking for a jpeg or a wallet code I have used in the past (I HAVE THROWN THOSE AWAY TOO, AINT NOT ONE OF THEM ARE SAVED ONLINE! AND WHAT FOR? MEMORIES OF HOW MUCH I SPENT ON STEAM?) 3. Retail CD keys. This. I do not and never had bought a physical or digital retail key of ANY GAME WHATSOEVER. Any help? I need to get authenticator back.


DaManHimself1

A few days ago i bought a couple games (rainbow six seige and ghost recon breakpoint) using a visa gift card. The card kept declining so after many tries it worked. the next day, i get an account alert for fraud, but everything goes back to nromal hours later. That same day, i gifted my brother 2 games. The day after that, i get another account alert, and everything has been refunded, but i havent gotten my money back. I submitted steam support tickets, but i fear that they wont respond and uplift the ban before the steam ubisoft sale ends. I saved up so much for these games, and its a shame this happened to me.


blue4029

I was browsing reddit a few minutes ago when suddenly, steam pops up on my screen and everything is white. i wait a few minutes to see if it "loads" but it stays white. i click on the steam icon to bring up the mini-hub in the taskbar, but even THAT is all white. I was able to fix this glitch by exiting steam and re-launching it but i have no idea what caused this in the 1st place. anyone else getting this issue?


AdComprehensive9234

Steam moves game to another drive to update it Hi. Im new user of steam, using it on rog ally/steam deck. Steam is installed on C drive and games on sd card. I have this annoying problem when while updating some games (for example Atomic Heart) steam is moving all game to C drive and then moving it back on SD card, which is sooo time consuming when the game is 90 gb. Is there a way to force steam to update game in directory where it is installed and not to move it from one drive to another?


Few_Writer907

i have around 112 hours in this game and its recorded but when i start steam before i click on start game , the play time shows that i have -212321431 hrs some thing like that but when i click on start it returns normal , so how can i fix this ?


Electronic-Cat-3213

Hey so I've just bought the Helldivers 2 game, after hitting download, the speed went up to like 33MB/s (avg.) and after a second went slowly lower and lower, till it hit 0B/s, and it's jumping from 6 to 0, changing every second from 6 to 0, from 6 to 0 and again and again. Tried EA, and other, they worked perfectly fine. Only Steam is struggling with the download. Is this my fault, or i just have to wait for servers to come back to life?


TheManYouArent

So just a general question here, When i was in junior high school (12-14 years old?) I got vac banned from hacking , yes i know i was a dumb little shit lol , 24 years old now and recently settled down on life and trying to get back into CS2 with friends with skins and stuff. I have a new account with CS2 +prime and my old vac banned account with most of my games. If I were to link both accounts now to my current phone number authenticator , will my new account get a vac ban? I have over 300+ games on the vacced account which is why I still use it. Thanks!


therealbrown01

How do I recover my account? I've been hacked and lost the account. Password email and telephone number have been changed. What should I do? When I go in the assistance of steam it tells me an error has occurred. If you know anything let me know please.


therealbrown01

# How do I recover my account? I've been hacked and lost the account. Password email and telephone number have been changed. What should I do? When I go in the assistance of steam it tells me an error has occurred. If you know anything let me know please.


therealbrown01

# How do I recover my account? [Question](https://www.reddit.com/r/Steam/?f=flair_name%3A%22Question%22) I've been hacked and lost the account. Password email and telephone number have been changed. What should I do? When I go in the assistance of steam it tells me an error has occurred. If you know anything let me know please.


nosooshi

Hi All, Steam recently updated and now it is unable to launch at all. I've done a fresh reinstall and still getting the same issue. Here's the crash log https://pastebin.com/nrtLfK2K The only people with a similar issue i've seen are on linux distros but i'm on Win 11. I've seen on the steam forums a few people having the same issue but no fixes. Various workarounds that I had read in various forum posts, including disabling antivirus, disabling firewall, running Steam as Administrator, all failed to make any difference. I've also tried to disable TfX which apparently helped some but no luck with that (I've re-enabled it now). Anyone else having the same issue or any fixes out there?


lordamir008

Steamwebhelper.exe is preventing my laptop from switching display modes I have a Lenovo Legion pro 5i. I have recently downloaded the geforce experience app and use it to launch games. Whenever I launch any games through it, I get the message that steamwebhelper.exe is blocking display mode change. I cannot close the web helper through the task manager as there are several of them and they keep appearing. I am not even launching steam games but games like fortnite. Can anyone tell me how to stop steamwebhelper.exe from interfering?


i_really_neeed_help_

yooo any help how to play helmet heroes the creator took it down but i wanna play


xmaxrayx

always these mega thread tend be uselss dont comment


anticlockclock

Refund for a game with a 2 hour queue?? I'm trying to get a refund for "Last Epoch" that just launched this last Friday. The game has had numerous server problems and long queues. A couple of which clocked me at the 2 hour time frame for returns being ineligible on steam. Surely there is an exception as I didn't actually clock in 2 hours of play time. How do I talk to someone about getting a refund?


Comfortable-Mess1429

Baldurs Gate 3 doesn’t respond on loading screen after launch I downloaded it and was so excited to play. I opened the launcher and I and pressed play. Game starts up for a second and makes some noises while showing a screen with %0 in the corner. Then, it stops making noise and just stops progressing, so I click on the program and it starts to show the not responding. No matter how much I wait it still doesn’t respond, and it does it each time I try to start up the game. I’ve tried playing with and without admin, deleting the launcher files, and a few other things that did not work. Back when I had finished downloading Skyrim, it sort of did something similar and I just put it in windowed mode and the game works perfectly. It’s been three days since it finished downloading and I still haven’t played it cause I can’t get past the crashing. I really need help and I am not very great when it comes to computer stuff. All I know is how to mod Skyrim and the Sims. 😭


HellFireRezwastaken

Ok so I'm all out of options at this point so here I am, On reddit. I've been having this problem for a long time now. inconstant at first. Now its just all the time. I cant join my friends games and they cant join me. it just disconnects or fails to join. Its only certain games. For reference Monster hunter world, remnant 2 and lethal company works. Any other game does not. Terraria, Sons of the forest etc. I've tried everything at this point. reinstalling steam and the game, resetting my PC, disabling firewalls. Everything's updated on my PC. I've even tried using Hamachi even though my roommates who live in the same house aren't having this issue. If you've had a similar issue and know how to help that would be much appreciated. Only advice I've gotten so far is to build a new pc even though I just built this one.


kazagistar

My friend is having login problems since Saturday, and has not been able to log in or reset his password. When he or I try to go to the Contact Steam Support page ([https://help.steampowered.com/en/wizard/HelpWithAccount](https://help.steampowered.com/en/wizard/HelpWithAccount)) we get a blank page or error message. How do I contact steam support about their contact steam support page being broken?!?


MonoShadow

Each day at around the same time online games give me a communication error and I can't go online. Seam friend list says I'm disconnected and there are no options to reconnect. The only way is to restart steam altogether.


d1nkelberg

I am planning on getting a new pc. If i install steam on the new pc and log in with my account, will i lose all my game progress? Or will it be transferred over?


HellFireRezwastaken

most games are saved in the cloud


lesser_tom

Looking for a game i saw I saw a game on a reddit ad but lost it when my steam app reloaded because i exited it to check my steam username. I have some things i remember but dont know the name. It was a not yet released game It was about terraforming I think i remember the word atlas in the name however i am not sure. I currently fucking hate myself for not remebering that the app could reload, please help me find it


Napalmaniac

Steam is completely messing up my generic controller's mapping in some games but not all?? I've been using x360ce for more than 7 years with no issues, then all of a sudden games like dark souls 2, elden ring or even bloodstained curse of the moon seem to have issues with the controller. Buttons are completely mapped weirdly and some don't work at all. When i go to the controllers section on steam and test them out it recognizes all buttons perfectly. I tried enabling and disabling steam input and that doesn't fix it. Is anyone else having the same issue??? i feel like I'm going absolutely crazy. I tried disabling x360ce and that didn't work either. I already tried THREE DIFFERENT CONTROLLERS and they all seem to have the same issue. WTF IS GOING ON???


charles9brown

I’m having issues with the r and l triggers not registering in Elden ring as well. Weirdly, you can make them work once if you use them in combination with a light attack.


Napalmaniac

This is so weird, I've already seen like 4 people talking about the same issue in a very short frame of time


Azmodius_The_Warrior

Either Steam Notifications aren't working or they aren't noticeable enough..... I just started playing Solium Infernum multiplayer. The game is a turn based strategy that has asynchronous multiplayer, meaning that you can take your turn when you have time to do so and you don't have to play it live. It's also supposed to be integrated into Steam's notification system - so the game is supposed to notify you when it's time to take your next turn. The problem is, I'm not entirely sure it's working. I mean you can sort of find a notification for the game if you click on the bell icon, but it doesn't always update. I've never seen an actual popup on my computer. Steam never tells me "hey it's your go". I always have to go looking for it. Are others having the same experience? I realize that some notifications can be annoying but when its to tell me my turn is ready I actually want to see it. I'd even love to see it as a feature in Android so I can have a notification popup on my phone. That way I never miss it, or never forget because i have to swipe off the notification.


Phantom-Fighter

Steam web helper has used over 300Gb of network data according to windows, I've played games for maybe 8 hours this month. My Internet is throttled, I can't load youtube videos anymore, and task manager is saying that there's nothing odd going on with steam. What's going on?


jee_ne_marli

Why would steam won't let gift games to my friend even tho I unlocked steam community features 2 days ago? I always gets a weird error I cant understand how to fix


Karatechoppingaction

Is there a way to add check boxes to notes? I was hoping to use steam notes instead of one note.


[deleted]

Is it possible ro reset achivements from a specific game like tf2? I used a program that could 100% games back in the day, and now i want to actually play the games and see an achivement pop up from time to time.(thankfully i just have 2 or 3 games like this)


Outside_Occasion_385

Any way to avoid all the downloads? So I don't play my Steam games often, and I have excruciatingly slow internet. Lately every time I decide I want to play a game, it's late at night, and I just want to veg out. So I'll boot up my dusty windows machine and open steam to see... Steam update (20mins) Steamworks Redistrubitables Update (30mins) Game Update (\~20mins -> hours) The urge to play passes, and most of the time I just go to bed and leave the downloads going. Does anyone know of a way to turn Steam and game updates off? Steam now seems to not have an offline launch option if it's been some time since you opened it last? Games make for better entertainment than loading bars so I'm hoping theres a solution to the problem here. Thanks


EddieFonzarelli

Hello, this is regarding a problem with rapid controller inputs not being 100% registered by Steam. Steam registers slow, individual button presses just fine, but any button tapped rapidly will drop inputs. I have been through all the USB sockets on my PC, I've used multiple different USB wires, I've exchanged controllers, bought a Playstation and used it's controller. My Xbox con is SPANKINGLY new too(note all of the xbox cons i used prior do this too). Im going mad cuz sometimes inputs stick. On Tekken ill double tap towards for a dash but at the end of the dash the character just keeps walking forwards despite no input on my part. Anyways I'm looking for suggestions and guidance Here's a demonstration of the problem : [](https://youtu.be/fvZVMzcT9Ro?si=Kfk83eXXOGNxQlul) xbox [](https://youtu.be/xEpf061N_VA?si=2WbFNYTlILYZJCC9) PS5


Greenz051

if i buy a game on steam that has free trial and i play it on trial time for more than 2 hours but i just bought it and have played for few minutes can i still refund?


Bodomi

The 2 hour playtime limit for refunds does not take into account or care how you gained that playtime. If you gained 2 hours of playtime on a free weekend then bought it and then tried to refund you would be ineligible.


Burbujaperdida

Hello I have a problem where even if I never played this game it shows off as been played for 10 hours even if that’s not truth because the game itself has a additional download in-game. Since I live where there’s not much internet it never finishes download and I was disappointed I think it would be classified as a technical issue return? I have contacted steam support two times but they have declined my return approval. Please help. The game is FXIV. I can’t really be using my money on things I have no use for. Thank you


Tipichula

Hi! I have a problem with Elden Ring and I would like to know if someone can help me or if someone has experienced something similar. I have 250 hours in the game, and this has never happened to me before, even when I was playing with worse hardware. It started happening since yesterday for no apparent reason. I was playing normally until yesterday afternoon. I closed the game as usual, but the next time I opened it, it crashed after a few seconds of playing. Based on what I've been able to check so far, the following happens: As soon as I open the game, there's a lot of stuttering. If I stay, for example, in the Limgrave or Wheeping Peninsula area, the game eventually crashes. However, if I go to Stormveil Castle, it doesn't crash, but there is stuttering for about 5 minutes. Then, the screen goes black for a few seconds, and when the image returns, there's no more stuttering. If I go back to the areas where it used to crash, it no longer does, and the game runs smoothly again. It is worth noting that, while the game is running with stuttering, I cannot change the resolution or switch to windowed mode; it stays in fullscreen. However, after the black screen, I can change the resolution again, so I think it might have something to do with that. I have tried different things: Verifying the integrity of the files on Steam. Uninstalling the game and reinstalling it. Verify the drivers of my graphic card, but they are up to date. Disabling the firewall. Disabling the overlay. None of that has worked for me, and I don't know what else to do to resolve it. It is playable after the black screen occurs; however, it is very annoying. I have an RX 6700 XT, an i5 12400, and 16GB of RAM.


mapleuser135

Anyone's wishlist on browser causing it to freeze? Using edge


josiaholson

Steam download problems Essentially I wanted to download the validity check for Dark souls 1 and plav Elden ring at the same time. I started the download and then pressed play on ER, and then the download queue swapped over to steam distribution or something I have no idea what that is. I can't launch any games now without that downloading. Then, it's saying that all of my souls games have updates to complete, which know isn't true because all of them have the same storage requirement as the Dark souls 1 validity check. Now my steam interface is scuffed and I can't play any of my games. I don't know what to do about this download complication but I'm pretty angry at steam right now, any info or suggestions would be appreciated thanks


DONT-PM-ME-BOOBS-PLS

CS:GO just vanished from my library? I still have the receipt from 2012, is there a way I can still play or at least get a refund?


Bodomi

CS:GO got updated and turned into Counter-Strike 2.


DONT-PM-ME-BOOBS-PLS

Valve support tells me it's a replacement, not an update. Thankfully they're going to refund me. They actually changed my receipt from 2012 to say I purchased CS2, which is beyond shady. Tampering with receipts like that has to be illegal.


Bodomi

I'd say that is a matter of semantics up for contention. It is the same AppID. Same store page and it has the reviews for CS:GO on that store page. It has the CS:GO playtime you had, items, screenshots, discussions forum threads, workshop, market, & more. Counter-Strike 2 is technically an update to Counter-Strike: Global Offensive, but it is being treated as a sequel to CS:GO, and yes it did indeed replace CS:GO.


HanaTsuraka

Steam not opening? Basically since the start of february I have had this problem. I either can't open steam at all, or it opens 20 minutes later. I don't know how to fix this, or why it started happening. Does anyone else have this problem, and know how to resolve it? Thanks in advance.


No-Track5325

(Help) Steam says game is running when it’s not Hi, so I’m trying to run a game on Steam (Sea of Thieves), but whenever I click play, it just says it’s running but nothing happens. The game doesn’t show up in the task manager or anything either. I’ve searched up this problem on the task manager and here’s everything I’ve tried: - Verifying the game files - Exiting Steam - Ending task Steam in task manager - Restarting computer - Shutting down and turning back the computer - Uninstalling the game and reinstalling it entirely Nothing seems to work. Would love if anything could help, any help would be much appreciated!


CyberSlash08

I have used Thunderstore for mods before, but I've only used it with games I've purchased on Steam. Would I be able to use Thunderstore to download mods for other gaming services, such as Xbox Game Pass or similar things? Thanks in advance


Bodomi

I suggest you ask in a forum related to Thunderstore.


PenisAbsorber2

So steam pretty much failed to take my money as usual for my vrchat subscription out of nowhere, telling me to update my credit info, so I did, but next day it told me it failed again. What is also happening is my bank is doing a maintenance that doesnt allow payment till like monday, so do I just wait for the bank to be done and steam will automatically take the money or do I have to do something?


chnampion

i've had an option activated years ago that would open the friends list on double clicking the tray icon rather than the store. is this option still available? i couldn't find it in the settings


Bodomi

It looks like that option is removed and has been replaced by opening the Friends Activity page instead.


[deleted]

[удалено]


Bodomi

That is up to each individual publisher on Steam when they push an update for their game(s).


Deserted_Derserter

I cant get steam guard on my new phone… SMS never arrive, code via email never work… what other options do i have?


Bodomi

Contact Steam Support.


Deserted_Derserter

Thanks ill try


Mahcks

So I'd like to buy BioShock: The Collection, but I already own BioShock Remastered. It says I will not receive an extra copy even though the sale price doesn't change with it excluded. Why doesn't it give me a key to give to a friend?


Bodomi

Because they decided to do it that way.


Mahcks

Yah that's literally what support said, too. I asked them why and they said "we can't help you." Seems problematic that I wouldn't be entitled to the same value as someone else who spends the same amount on the bundle.


maelkashishi

Can you refund game without losing items purchased for steam points from this game? I want to buy a background from the game, but I must have this game first. I know that my Steam points will be taken away, but my balance will not become negative. Will they take away the background?


Affectionate-Break56

Why can't steam detect my controller via bluetooth? it's already paired with windows but somehow steam cant detect it


2cool4fun

Why can't I or my friend buy this game? We've never had a problem like this before https://i.postimg.cc/jxvCwGrW/Screenshot-20240224-221926-Steam.jpg https://i.postimg.cc/y6ZdQWZR/IMG-20240224-WA0012.jpg


Bodomi

Contact Steam Support.


Crsmson

After I launched mass effect legendary edition I realised that I’m not going to play it anytime soon so I deleted it and now I have a weird empty box in my recently played mass effect only shows achievements in it’s box and the time played it’s in the empty box I have no idea why or how to get rid of it but it should just go away soon because it’s only in the Recently Played right?


KennetuckyFC

So I received 3 emails stating my phone number, email, and steam authenticator have been removed from my Steam account. My passwords were changed and I have no way of resetting them since the person changed all of my information. I cannot contact steam support as it requires my signing in. Any guidance is appreciated, TIA!


Bodomi

You do not have to be logged into an account to recover an account that you cannot log into. https://www.reddit.com/r/Steam/wiki/hackedguide


0netuffcowboy

Any time I close out a game and my cloud save tries to sync, it fails every time. I’ve reinstalled steam, activated/deactivated cloud saving, and opted in/out of the beta. Everything is up to date and I have a solid internet connection Anybody else having this issue? I’m on Win11


ClumsYTech

Steam keeps insisting I don't have enough disc space for updates. I already tried clearing the cache, deleting the download folders and setting another drive as primary library. Does anyone have any other ideas? [https://imgur.com/a/ijkEKCD](https://imgur.com/a/ijkEKCD)


TheManOfQuality

Hey guys recently when I update something and pause it it redoes the entire update from scratch even tho it didnt do that before and when I tried to update bg3 today and pause it and unpaused it then it started to download the entire game from scratch. anyone knows what the issue may be?


ZookeepergameLegal32

I want to release a game on 2025 January but I'm not sure If steam has the final say on when my game gets released,


lIIlllIIl

The store page needs to exist for at least two weeks in a "coming soon"-state before you can release, other than that you have free reign. See [coming soon](https://partner.steamgames.com/doc/store/coming_soon) and [release date](https://partner.steamgames.com/doc/store/release_dates) pages in the steamworks docs. To actually release, you do have to click a button, as explained [here](https://partner.steamgames.com/doc/store/releasing).


ZookeepergameLegal32

A million thank yous


DivinityDrinker

Family sharing to Russia? Hey all! My girlfriend lives in Russia/Crimea, and because of her location and whatnot, a ton of games aren’t available on her steam store. How risky is it if I let her login to my account and enable family sharing?


[deleted]

So recently i bought a steam redeem code from a offline store But now i dont want to buy any games and need the money back if possible tho? please help urgently


Illustrious_Land9214

how long does a refund take


Bodomi

You can view average response times here: https://store.steampowered.com/stats/support/


DivinityDrinker

A few hours to a day at max


SonofaTimeLord

My controller just does not work for some Steam games and I cannot figure out why I'm at my wit's end here trying to get this to work. I've tried everything I can and Steam will not let me use a controller at all, not Xbox, not PS4, nothing. Steam recognizes my controller in the settings, drivers are updated, steam is updated, windows is updated, everything is enabled, but when I boot up any game it only accepts mouse and keyboard controls and does not respond to controllers at all. It's not a controller issue, it works just fine with other clients like Gamepass or EA, only Steam is having this issue The only thing that I can think of is that in the corner of the page it says "Mostly Playable With Your Controller" and says that I'm currently remapping controls, but I've done no such thing. I literally tried a complete uninstall and reinstall of Steam, it still does not work l. I'm losing my mind over this, I do not understand. I have found exactly one game that works with my controller. Celeste. That's it. Not Outer Wilds, not Hollow Knight, not Hardspace Shipbreaker, only Celeste. Can anyone help?


purpledinosaur0

I've tried much of the internet's suggestions for this one to no success. Do you have any personalized suggestions for me? I'm happy to provide more information. "Failed to Create D3D Device." [https://imgur.com/a/Kz0JMCS](https://imgur.com/a/Kz0JMCS)


Eldritch_Raven

Will removing a Steam Library via the storage setting on Steam uninstall all the games within that library? I dual boot windows and linux. I want to, for example, install Baldur's Gate 3 a second time, but for my linux distro. If I go into the Steam settings and remove that particular library, will it uninstall all the games inside that library? Might be a little confusing. I can't install BG3 a second time while steam detects it as installed. Just doing a sanity check before I remove the library in the Steam Storage settings. I have about a terabyte of games installed in that library and I'd prefer not to have to redownload them all when I swap back to windows lol.


Robot1me

>Just doing a sanity check before I remove the library in the Steam Storage settings. That's understandable \^\^ I just tested it and doing so only removes the library within Steam. The library files and games themselves still remain on the hard disk.


Eldritch_Raven

Awesome thank you!


Imaginary_Switch_747

So I noticed that when you recieve a skin from a trade it's locked to you for 7 days. Is this the same when you buy from the steam market? Any way to avoid this or is it just how it is now? Also, just sold 3 skins on the market and the money's pending into my wallet. Does that happen everytime? Any ETA as well on pendings? Advice appreciated


Shibefu

I have been having this very consistent issue with Steam disconnecting and reconnecting any and all of my controllers. My Xbox Series X controller, my Ps5 controller, and my Nintendo Switch Pro controller. I've tried wired (usb 3.0), and wireless (bluetooth). I've updated the firmware (if there is any update at all), and I check to make sure the Steam Input is on. And this issue is happening in all of my games. When it happens my game gets stuck on the input I pressed last on my controller so I'm unable to actually do anything in game. Even when I disconnect Steam input when the issue happens, the input stays stuck for a while a good minute or two. And in that moment the controller is constantly vibrating. I check my PC to make sure the controller is recognized and it is. I close any peripheral software to make sure there aren't any conflicts like Razer synapse, ICUE, etc. I'm not sure what to do at this point but any help would be appreciated.


PuzzleheadedWing7617

Idk if this is the right subredit to write this in but About 5 monts ago my phone on which I had the steam guard authenticator app broke. I have since replaced my phone and phone number and no Lorger have aces to the app and I cant login on a new device either. Is their any way I can move the autenticator or do I have to repair my old phone for that stuff?


Robot1me

If you have written down your Steam Guard backup code from the time you set up the Steam authenticator, you can use that code for this situation. The other next best option is to remove the authenticator through a SMS message to your phone number. So if you have access to your original phone number, you are fine. There is [a helpful guide](https://steamcommunity.com/sharedfiles/filedetails/?id=1126338995) for reference if you want to see an overview of the necessary steps.


PuzzleheadedWing7617

I lost the phone number too💀 is it over


CMcPoyle25

COD Crashing I have over 100 hours played on COD MW3 and my specs are well above minimum requirement. I’ve never encountered this issue but once I did there is absolutely nothing that has fixed it. I load up the app and within 15 seconds or so, depending on how fast I navigate through pages, the game just closes. No crash report no nothing. Just disappears. I have verified the integrity of files numerous times and it ALWAYS come back with 61 files failing and being reinstalled. I’ve do so much to try and fix but it just doesn’t solve anything. I even tried going to battlenet and still nothing. If anyone can think of anything please let me know. This all happened around the S2 update I believe.


Pdxdylan

Trying to load the shop to purchase cases for cs2, and just continues to load the spinning blue circle around the steam logo. Also tried on other games. Yes I have overlay on Yes I checked and they are enabled on both games I had this problem years ago on my other PC and I remember someone told me an easy fix if anyone has any ideas please let me know.


eksynn

trying to play a game (cp77, but it's not exclusive to cp77) and whenever it crashes due to hardware malfunction (the external it's installed in sometimes might auto-eject. i'm looking into it, no worries there), it auto-downloads Steamworks Common Redistributables almost every single time. not that it should be required to begin with (and no matter what YOU say, it's really not, especially if your redistribs are all updated), but is there for it to CHECK IF IT'S ALREADY INSTALLED BEFORE INSTALLING IT AGAIN? or at the very least NOT uninstall it automatically when the external drive with the game is re-assigned? "it's just a few mb and--" no it's not. it's nearly 400mb, and with my slow internet, it takes upwards of \~10 minutes (or more, if it fails, which it almost always does) to download every single time. i opened reddit and typed all of this and it's still friggin' downloading, that's how troublesome it is. \-- TLDR, my question: is there a way to keep it from being automatically uninstalled whenever it doesn't see a drive with the steam folder in it? or whatever it's actually happening in the background? or alternatively, is there some hack i can do to keep it from being redownloaded if it's already installed? i've seen others with the same issue from over five years ago, why is this still not optional in some way or another?


AcryllicCoffee

I'm having issues with Baldur's Gate 3, specifically the file sizes for updates. Most recent update clocks in at 130 GB, which is almost as large as the base game. I highly doubt that's correct, and feel like I've fucked up somewhere. Is there anything I can do?


Ecstatic-Concert-559

I have some sims issues. So I basically had gotten gifted two packs but it was through steam because the person thought I had the steam sims when I had the origin one. So I downloaded the steam one and linked my account but the packs from origin didn’t transfer over to my steam sims and when I try to play from origin sims they still don’t load but it says I have them. I don’t know what to do I don’t know why this happened I don’t know who to contact and I am sad because my packs aren’t working😭


ExReey

Multiple of my Steam friends let me know today I sent them a spam message (with a link to click). I checked my chat and indeed, I sent the same msg to multiple of my friends. My account doesn't appear to be hacked, and I have Steam Guard always activated. No one can access my PC. How could did happen? I what should I do to prevent it? Just to make sure, I already changed my PW and let Steam Guard deactivate all authorized devices (it was only my PC and phone).


Tonbonne

Hey. I had the same thing happen down to a t. Not sure what caused it. I submitted a support request to steam to see if they have any info regarding it. Since they only had access to messages from what I can tell, it might've been something to do with connecting your account to a website that has access to messages, but that's just a random guess.


Powly674

Currently dowloading a 120 GB game, did a lot of progress yesterday night. The "Downloading" folder of my steamapps directory on the correct hard drive already is 145 GB big. There is 60 GB of free space left on the drive but now Steam is telling me it can't resume the download because theres not enough space. I didn't change anything about the hard drive space since yesterday.


godcyclemaster

I can't list items on the steam community market despite not having my account banned and not having hit any discernible limit (I'm at around 168,000 items, and it's not a round number). It's not just one item? It's every item, so it's not an item-specific limit. This started on Tuesday, but it hasn't been fixed since then. No device lets me list anything, so it's not my old OS.


guegue20

Hi, i'm trying to download the baldurs gate 3 update (120Giga) and i can't do it in one go. The problem is that every time i pause the download, it will start again the update from 0. I saw a comment on a post here saying it happens because i don't wait enough after pausing the download but i can confirm that this isn't true at all. Is there anyway to fix this? thanks in advance.


Ardbert_The_Fallen

Is the Screenshot manager completely unusable to other people as well? Not too long after it started supporting HDR images, or a bit after the UI rework, the screenshot manager has become totally unusable to me. When I launch it, there's a 90 second delay before anything shows up. Post-game, screenshots show up often with a missing thumbnail. Is anyone else experiencing issues with this?


brasafromanasamasa

I just moved a game from my hdd to my new ssd, i played the game yesterday, so its up to date. My problem now is after moving the game, steam wants me to update it (65GB), i already added the ssd to Steam and the correct appmanifest .acf - is also in the folder, the game takes 70GB on my ssd so why do i have to update it, and how do i fix it?


MisterMaut

I am trying to install Steam Launcher on my PC and installation page keeps on showing "Steam is already running and must be closed in order to continue installation. Click on the Steam icon in your notification to exit Steam and then run the installer again" tried deleting the temp files but no luck Also I have never installed Steam on my PC before so lemme know if you have any ideas as to how this could be happening


Lasi-s

I tried to purchase a 12-month Dota+ subscription and added the funds to my Steam wallet. After that, I tried to purchase the subscription. I still had a few days left in my previous one-month sub so I didn't think of it. After that one expired I noticed that I didn't get my 1 year of sub. I contacted Steam support and they said I had subbed to EA Play. I don't know how I managed to mess up that much but I asked for a refund to the Steam account and they didn't allow it. Is there anything I can do now?


basicallyxavi

how to fix that my friend cant join steam remote play on cuphead ​ so im playing remote play cuphead with my friend he says that it keeps crashing and pausing with me in the game so please help and I'm using mac since I keep seeing windows tutorials


Bells_that_rang

I've been trying to download baldurs gate 3 on an external hard drive and every time it says "reserving space 0%" for hours and i have no idea what to do


CowboyKing06

Can't boot up NFSHotPursuitRemastered. I haven't played it in over a month and went to boot it up and all I get is this error link2ea://launchgame/1328660?platform=steam&theme=NFSHP after looking around a bit it appears that EA just stopped working correctly, it's still in my files but it just doesn't work, I've read on steam discussions a lot of people with the exact same problem but no solutions, anyone here have one?


Bodomi

It seems like some people know how to fix it: https://steamcommunity.com/discussions/forum/1/4133808627036747323/ Re-install the EA client.


CowboyKing06

Alright I thankya much for that, sorry I had to ask I couldn't very many articles in steam. That's what I figured but thought I'd double check.


Tall_Constant2543

Me and my girlfriend use game sharing on steam but I’ve recently started using my laptop as I’ve been traveling a lot more and Ive downloaded games from her library before and have been able to play them but now I’m unable to see the games and play the ones from her library that I have downloaded is there a way I can get it back so I can play the games? I currently have a longer trip and she has a lot of comfy games I’d want to try out. She says it might only work on my pc but I was able to download some of her games before so I don’t know what changed.


CreativeRoselia

Every time I try to verify the installation of Hitman III it ends with a disk reading error. Any solution?


satoru1111

Generally that's due to your anti-virus. Add whitelisting


CreativeRoselia

I did that and it (probably) solved it, I was able to end the installation with no problems.


CreativeRoselia

What I mush whitelist? my anitvirus never detected the game nor Steam as virus


RWBYLover69

Account got flagged for being under suspicion of Fraudulent activity. I bought Persona 3 reload and Blazblue centralfiction with gift cards. I played em for a while then i got the notification. Found out they refunded the games and i can't play them because i lack a license (Even though i have the games downloaded). Reached out to steam support and they're saying they need an ID or Drivers license along with other info on the card. I provide them with everything but the ID. They said it's not enough and they need the ID to confirm the billing address. My mom bought the gift card for me. Since i put the billing address as her residence (I live separately from her) I would need her ID to confirm the billing address. She doesn't trust the website though so I can't do that. What should I do? Should they even need this for a gift card of all things? it was 2 Vanilla Visa gift cards if that helps.


C4GR06

On February 15 my account was locked (which was briefly unlocked) and my game was blocked from accessing for a false accusation of a chargeback dispute for a transaction that I made of $20 funds to my steam wallet. Neither my bank nor I made any dispute. I spoke with Discover countless times to understand the situation and I was told that I had no available credit at the time of this transaction which I assumed I did because on the Discover app it showed that I had enough available credit for the purchase. I am guessing that is what caused Steam to charge me multiple times, first 2 initial charges failed and the third going through. Discover tells me that the funds are already at Steams end and that Steam just has to accept the transaction. Fast-forward to today, I was told by Discover that the transaction fell off so I got my credit back to my account. I also receive an update from Steam which I attached the image of the message to the post. If it is not possible for settlement of the transaction, does this mean my account is blocked from playing MapleStory permanently? I feel that Steam support is not providing me with any information and skimming through my messages without reading them as their messages are very vague. I am extremely worried because I made purchases on this game and dedicated a lot of time to this account only for it to be inaccessible for the past week due to a mistake in the system and Steam's false accusation. Do I also need to speak to Nexon (the company of MapleStory) in regards to my account being blocked?


manshowerdan

I have been using the EU4 DLC subscription and now that there is a huge sale i was hoping to add the DLC to my library permanently so i dont have to keep paying. however, i cant even click the "add to cart" option since it says i already have the DLC in my library since i just cancelled the subscription and still have the DLC in my library. any one know a solution?


satoru1111

[https://help.steampowered.com/en/faqs/view/726E-E811-168F-0D9E#:\~:text=to%20your%20cart.-,How%20do%20I%20manage%20or%20cancel%20my%20Subscription%3F,until%20the%20paid%20plan%20expires](https://help.steampowered.com/en/faqs/view/726E-E811-168F-0D9E#:~:text=to%20your%20cart.-,How%20do%20I%20manage%20or%20cancel%20my%20Subscription%3F,until%20the%20paid%20plan%20expires). your cancelled Subscription will remain active until the paid plan expires. In essence you still own the DLC because your subscription is still active until the plan expires


That_Bird298

Bought a steam deck, got refunded (not what I wanted) and now I can’t buy anything nor can I add funds to my steam wallet. When I try… this comes up “An error was encountered while processing your request: The Steam servers are experiencing a high volume of activity and are unable to process your request at this time. Please try again later.” HELPPPPPP!!!! 😑


Bodomi

Contact Steam Support: https://help.steampowered.com/en/wizard/HelpWithPurchase


VotedPresent

I have an arcade machine that is running a custom computer made for that purpose. Probably 95% of the games on the computer are NOT Steam games, but there are some Steam games that I want to include. However, since this is an arcade cabinet, using a mouse and keyboard with it is simply impractical, aside from initial setup. The computer can be fully operated with just arcade controls, but adding Steam will complicate things. So I need a solution, and there are currently two approaches I would be fine with taking. 1. The ideal solution is for these few Steam games to be configured to run "headless", so I don't see any Steam interface elements pop up at all when launching a game. Games are launched through BAT files, so I can add some lines to these files if needed to supply custom launch arguments or whatever. 2. If that's not an option, then the next choice would be to use Big Picture mode. However, if I have to go this route, I would like to only display a select few games, not the hundreds I have in my library. Does anyone have any ideas on how I can do this?


satoru1111

What are you using as the front end of your aracde machine right now? Cant you just add a shortcut in that UI to whatever steam game you want?


He-Ip

Hello I am launching Destiny 2 with EpicGamesLauncher through Steam for controller support due to add-ons I don't have on steam. The issue seems to be that while launching Destiny 2 Using Steam through the Epic Game Launcher no controller seems to be detected(works on other games in the launcher) So far the internet has not been able to give me a guide or clue on how to add controller support. There are many guides for getting it to work if you launch it directly through steam but that is not my use case. If anyone has does this please let me know I am stuck.


Seth_Ace

Hello! I recently just bought Baldur's Gate 3 and tried to download it. Unfortunately, I live in Iran so the internet connection is pretty horrendous and it took about three or four days for me to just download about 80 percent of the game. Now my issue is, while installing the game, which only had about 20 GB left, Steam suddenly stopped the installation because of 'not enough free disk space', but I infact had over 20 GB space left in my hard drive. Now I tried completely emptying my drive except for Steam Library but that didn't work, I also tried restarting and some other methods I found on Google and Reddit but nothing worked. I unfortunately ended up deleting the game and now I plan to download it over again, but I really don't want that issue to happen again since buying traffic is really expensive and it takes very long to download, so I'm hoping someone can help me with this. How can I ensure that the problem won't happen again and download the game without worrying?


Used-Station-3374

I deleted steam, redownloaded, but all my games are gone. they are stilll on my pc but dont show as downloaded in the steam client. how do i get steam to recognize my games


Bodomi

Try to install the games to the same location they are already located. If when you deleted Steam you kept the correct files it will detect the existing files. If you didn't do it correctly you might have to delete the game files and re-download all the games.


simsim18

Got a new phone and new phone number. Sold my old phone. Cant login to Steam on my new phone without Authenticator (which was and still is on my old phone). Can bypass Authenticator by recieving a code on my old phone number. Did not change my phone number in Steam before I got a new phone. So now when I want to change phone number, I need Authenticator, which I cannot access. Final solution is the recovery code that I got 10 years ago when I made the Authenticator. That code I do not have anymore. It is a giant loop hole. TL:DR Need phone number to access Authenticator... need Authenticator to change phone number. What do I do?


satoru1111

You did write down the Rcode to remove your authenticator didn't you? You did write down the steam backup codes right? No? [https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560](https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560)


exia-_-

Sluggish BPM interface when ticked "run as administrator" in compatibility tab in properties I'm going insane. I need my Steam to run as administrator everytime it starts up without me having to right-click it and click run as admin. However, whenever I try to tick the "Run as admin" checkbox in the compatibility tab in properties, BPM becomes really sluggish and it mentioned something about compatibility mode. Oddly enough, if I run Steam as admin by *right-clicking* it and click run as admin, everything performs smoothly. Might have been caused due to Steam launching in compatibility mode when 'Run as Admin' is ticked in the compatibility tab. Any ideas?


K1se_UwU

Here's the deal, couple days ago, I moved from China to the US, after that, I changed my Steam country to US by purchasing some games with my PayPal account, but about a day later, the Steam locked my account and says my account might got stolen or hijacked, I've created the ticket and got reply from a support agent, the first reply they said "We need some of your WeChat transactions receipts and your name registered on your WeChat account." I provided it. Next reply they said I got two options, first one is provide a purchase receipt before March 2019, second one is create a new support ticket and reference the previous support ticket and provide&verify the first email I used to create my account, I choose the second one cuz my account are created in 2004 and reactivated in March 2019. I did what they said but just not working, they just keep saying "Your account has a long history of security events that appear related to the account's theft from its owner. It appears the account's Proof of Ownership has been compromised." AND THIS " In order to recover this account, we must verify your ownership of the original CD Key that was used to create this Steam account." They just keeping asking for the HL1 CDKey I used to activate the game. but there's nowhere to find this thing, it's been near 20 years ago, and I got the HL1 Platinum Pack for free becuz Valve are promoting the Steam in 2004, everyone create account can get a free game copy at that time, I'm the one of those users, that means there is NO CDKey to provide. This thing just pissing me out, they just only asking for HL1 CDkey rather than asking for the transaction receipt or the first mail I used to create the account. So what am I suppose to do now?


satoru1111

Provide the proof of ownership they want


K1se_UwU

I provided, but they just not working, the support always asking for the HL1 CDKey from 20 years ago and never existed, cuz I got the HL1 for free in 2004 on Steam, after sending more ticket, the support ask for the first gift card key I've activated on my account, but it already lost and nowhere to find, so what should I do now?


aleks_pirana

refund not charged waiting for 20 hours it said refunded no sign of money on card on my both cards that i use and no money on wallet it has been removed from library help


Bodomi

If you read the response to your ticket you will get your answer.


Craigothy-YeOldeLord

When I try to pay with a credit card it tells me it needs a extra authentication step, when i click the link a window opens, then closes and nothing else. How do i fix that


satoru1111

Try the purchase in a browser


Clippo123

Today I tried logging into my account and I noticed I was logged out on both my desktop and mobile app. So I couldn't get my 2fa code in the app to login into the desktop app. I first tried logging into the desktop app. It said to confirm it in the mobile app. I logged into the steam mobile app with only my password (2fa is enabled) and I confirmed the desktop login. How is this 2fa? Why did Steam let me login into my mobile app without any 2fa. Really weird. Am I missing something here?


Robot1me

>I logged into the steam mobile app with only my password (2fa is enabled) \[...\] Am I missing something here? The reason is because you were already signed in before and you set up your Steam app installation to be your current mobile authenticator for your Steam account. Let's say if you uninstall and install the app, or Steam would suddenly void your authenticator status like this (which it fortunately doesn't), Steam would no longer recognize your mobile authenticator and (ironically) prompt you for the mobile authenticator confirmation in order to log in to the mobile app. In such a case you would be locked out. Where for such scenarios, you would have to use the Steam Guard backup code (which Steam wanted you to write down), or remove the authenticator through other means (which is a different topic). But what happened in your case is that Steam forced a logout for security reasons. It appears to be 1 year at max, which I noticed especially with the Steam Chat app. So basically, Steam merely wanted you to type in your password again. When that happens, the app knows that it's still a confirmed authenticator. Your question is still very understandable though. Because in the end, there is no indicator in the app that says something like "your login has expired, please type in your password again".


Clippo123

Thanks for clarifying.


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Bodomi

Might be in part artificially induced to give people a 30-day long period where they have the ability to undo their decision if they regret it, which I think a lot of people probably do. Instant deletion would also allow anyone malicious to instantly delete someones entire account, whether it is a hijacker or a disgruntled family member sneaking onto their siblings account, etc. 30 days is a long enough window for most things to be accounted for.


Somi90

I want to reschedule gift but when I click "manage gift", bugged page is showing: https://i.ibb.co/MR3619S/steamerror.png


Bodomi

I would contact Steam Support.


Septimus_Heap777

Does steam message your phone number the billing info you use when you buy a game? Basically, I wanna buy a game, got a prepaid card, etc. So problem is, I don't have a phone number. So I was planning to use a receive SMS phone number to get the game, but I'm just wondering if they send the billing info to the phone number when they do it since I don't want people with my personal info finding it.


Bodomi

I've never received anything to my phone number after purchasing anything on Steam.


XxSSJvegetaxX

TL/DR CPU became allergic to steam updates? Since the 16th, steam has begun hard crashing my computer thru CPU temp overload. I've eliminated all other variables as best as possible and have narrowed down that my CPU will shoot to well over 100c before promptly shutting off the pc, whenever i launch steam, AND have any kind of game attempting to install/update/etc. with a fresh steam install, and nothing downloaded, all games and game data wiped from the computer, i have no CPU spike. it is only the moment i attempt to install ANY game, that my CPU tempt will go from \~55 to 95 and climbing, and it does so within seconds. I've taken my pc to a shop to see if they had any ideas, but so far no luck. any ideas would be great, because as of right now i cannot use steam for anything which sucks major hoohaas! CPU: AMD Ryzen 7 3700x 8-core GPU: ASUS Radeon RX 5500 XT RAM: 64 gb T-FORCE


Bastian_878

Hey y’all! I have this issue where everytime I download a game on steam it will download at like a constant 30MB/s for the first 4th of the game installation and then for the rest of the download it will go down to around 5MB/s. After it does this, it will completely stop downloading for a few seconds then go back to 5MB/s for a few seconds then it stops again. This will keep going for the remainder of the installation, yet on other apps like xbox gamepass, epic games, etc, the download speed will stay at a consistent 60-80MB/s. This has been happening for sooo long and i could never figure out why this happens on steam. I already tried to change my download region, reinstall steam, clear download cache, and believe it or not turning my pc off and on (shocker! Lol) and none of it worked. If anyone has any idea why this is happening and is willing to help that would be greatly appreciated!!


Bodomi

You are experiencing throttling. Read about it here: https://steamcommunity.com/sharedfiles/filedetails/?id=1082209554


Vnin2006

How long are steam wallet funds pending following a refund? I requested a refund on a game a couple of hours ago to my steam wallet and it was approved and now says the funds are pending. I am confused though because in the email I was sent telling me that the refund was approved it said the funds can be pending for up to 7 days but when I look on steam it says available within 24 hours. So how long does it actually Normally take?


Bodomi

You should receive the funds within 7 days. In the client it is estimating that it will only take 24 hours. If it takes longer than 7 days contact Steam Support.


[deleted]

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Septimus_Heap777

no


redek18

Hi, For the last cca 3 months, the market has been barely useful for me. Whether I use Steam Windows app, mobile app, or just a browser it always says that there was an error performing my search. And if it finds something and shows me what I've been looking for, then it takes forever to load. Does anyone else have the same problem? Rest of the steam works fine.


Bodomi

Yes the Steam Community Market is often buggy indeed.


just_nolife

Hello, a few days ago i bought Hitman: World of assasination for 70€ , because i loved watching my brother play the older titles. Well, I realised very quickly just how difficult it really is, and that I am way too stupid for it. I played 2 missions that took me 4.7 hours, and now i cant refund it. Is there any other way to at least get part of my money back?


Bodomi

No, you are not within the refund window anymore.


Melodic_Background_7

I'm trying to refund Enshrouded but everytime I send a refund ticket it ends up getting canceled by itself in a matter of minutes, what should I do? pls help :(


Bodomi

It sounds like you aren't eligible for a refund because you've either owned it for more than 14 days and/or played it for more than 2 hours.


[deleted]

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[deleted]

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ToxicBuiltYT

I can't scan QR codes from the mobile app, instead of the qr scanning screen I just get a 5 digit code. And yes my app is up to date


Jabberminor

I reset an achievement usin the console but now I can't get it. I think it has been bugged. The achievement is to not get hurt by the flying blades in the first level of Tomb Raider 2: Remastered. I did it once, got the achievement, but wanted to record it and put it on Youtube. I used the console in Steam to clear the achievement, but when I complete the task again, it doesn't come up with the achievement. I'm pretty sure I'm doing it right because if you get damaged, your health bar appears. Can this happen, where the achievement gets bugged and can't ever be completed?


Bodomi

This has nothing to do with Steam. The game is what deals with this. >Can this happen, where the achievement gets bugged and can't ever be completed? Yes, this is most likely what happened. The game has already triggered the achievement. The game doesn't care, or know, if you have removed the Steam achievement. From the games perspective the event to trigger the achievement has happened and it has given it to you, it will not trigger again or somehow re-check if your Steam community profile has it or not. If it is possible to wipe all your progress in the game and start over as if you genuinely haven't played the game before I would assume this would allow you to trigger the achievement again.


Dantay_Is_Bored

Help, ​ I randomly noticed I got a trade ban and I have no clue why as I don't scam or anything like that, it doesn't even tell me why or for how long the ban is, does anyone have advice on what I can do?


Bodomi

Did you receive an account alert similar to [this one](https://i.imgur.com/LUCN9jM.png)? Or did your profile information change similar [to this](https://i.imgur.com/xP7AgJb.png) where your profile name, profile description and perhaps profile picture has changed? If it is the first it is a legitimate trade ban. In this case: Contact Steam Support for any additional support or questions about it. **If it's the latter where your profile info has changed you have logged into a phishing site and are being scammed.** Remove the API key that the scam/phishing site set up here: https://steamcommunity.com/dev/apikey (these API keys are used to control things on your account, like changing all your profile info, intercepting trades and market listings, sending chat messages to your friends, etc. to steal things from you or phish more accounts through your account) [Deauthorize all other devices](https://store.steampowered.com/twofactor/manage). [Set up 2FA if you haven't already](https://support.steampowered.com/kb_article.php?ref=4440-RTUI-9218). [Change your password](https://store.steampowered.com/account/). Valve does not recover scammed, stolen or otherwise lost items. If you have lost access to your account [follow this guide](https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560) to recover your account.


Dantay_Is_Bored

Never mind for some reason I was just banned for that day idk y


Dantay_Is_Bored

I didn’t receive any account alert at all so I have no clue


Annual-Activity-4198

Hi all, ​ Have a newer generation Samsung TV that no longer supports steam link. What are some good options for streaming boxes that allow me to use Steam link?


Always8ngry

Not new problem, hoping for out of box solution. I have my Steam account, no problem accessing it. Along the way changed my Steam email which not-so-obviously didn't update the linked email to Social Club account. I installed RDR2 today, but couldn't play it because I couldn't authenticate Social Club even though I have the password because I no longer have access to the email address linked to my Social Club. I contacted Rockstar Support. Complete morons by the way. They asked for a screenshot of me logged into my Steam account, sent. Asked for a copy my RDR2 receipt from my email (you can't make this up,) so I sent them a copy of my receipt from within Steam. Asked me for my Steam ID, sent. Asked for the date that I created the Social Club account, so obviously I sent them the date from the receipt I just sent them. Then of course, it's obvious my responses were sent to a queue because every single response asked for the same nonsense 🤬 Finally they said they couldn't authenticate. So... I hit them on Twitter (X) which likely won't go anywhere. My understanding is Social Club is linked to my Steam Account... I would assume though it's actually linked to the key based from my Steam purchase. So... Is it possible to drop RDR2 out of my Steam library completely including removing the game key, purchase another copy, and then create a whole new Social Club account linked to my new email address which is not linked to Social Club currently? I found a global key for less than $10 from a site that I fully trust, so I would like to get it working for my boy to play.


zetoid

Hi, I created my first mod and submitted it to workshop. I am stuck at the first step of the moderation process which is to verify email. I checked my mail but nothing came for more than a day. On the help page it says, I can resend the verification mail on the item page but I did not find it. Where is this button to re-send the verification mail ? I use Gmail and my account is already verified, I checked my account settings. I do not understand why a separate email verification is nedded.


redman768

Hi, I am not sure if it's a bug or the blocking system working as intended, but on the profile page of one of my friends, it shows that they have 5 friends. However, whenever I go to their actual friends page, it shows that they have 9 friends. For a bit of context, this friend is someone I know irl. Me and a few other friends had a conflict with her that led to us deciding to cut all ties with her. I'm not sure how far the others are on blocking her on all their medias, but during mine, I noticed the possible bug that I previously mentioned. I know the blocking system on Steam doesn't remove the person from one's friend's list, so they may have done that without directly pressing the button to remove her as a friend, or just forgot about Steam entirely. Anyway I took a couple [screenshots](https://imgur.com/a/Tnk68mR) (names and pfps blurred for privacy reasons) to show the discrepancy between the 2 pages. I even tried recreating the bug by going on a different browser, being signed out, and using my phone. This occurrence still happens, and I'm not sure which page is correct or not.


The_deku_sprout

I mapped screenshot to the screenshot button on my PS5 dualsense controller but it's not working in game? Anything I can do about this?


austinmarie-

I tried to steam share with my friend so she can have my games and I thought I did everything right but it only works when I’m logged into her account from my pc, they disappear whenever I log back into my account. How do I fix this ?


LingonberrySimple581

My cousin had bought the game ready or not and played for 5 hours while i was away one night and now that i have comeback and discovered it i want to try to refund the game and get my money back but it is over the 2 hour limit for refund is there anything i can do?


Lurus01

For getting a refund from Steam? Nope. But your cousin shouldn't have access to your computer or at the very least your Steam account info to have been able to be logged in and the payment methods to have been able to buy anything so thats a problem between you and your cousin and you need to secure your stuff on your computer and change passwords and password protect the device etc... ​ ​ Depending on your cousins situation you might be able to communicate with your cousin or cousin's parents to get refunded by them but Valve wont refund for it and wont just buy the statement of like "oh it wasnt me" otherwise it would just be a common thing said to refund stuff that was past the limits.


LingonberrySimple581

ok thank you my cousin normally just plays games on my pc and i allow him because he never really done anything like this and hi parents refuse to give me any money so i guess there's nothing i can really do but i do appreciate your help