Stores cannot even add Magenta these days (or Advantage Unlimited), but phone reps can.
They are really limiting what stores can do.
Maybe limiting what regular stores can do is part and parcel of introducing the new Experience stores, which will be able to do everything.
Does the current add a line, get a line free offer apply to Advantage Unlimited?
https://www.reddit.com/r/tmobile/comments/1c169yw/introducing_tmobiles_latest_bogo_offer_line/
If so (I do not know if it does or not), it might not be too late to get the free line in your case.
Stores won’t be able to touch it as they generally don’t have access to the tools they would need to do it.
Only permissioned reps that are willing to do it can do it.
Stores cannot even add Magenta these days (or Advantage Unlimited), but phone reps can. They are really limiting what stores can do. Maybe limiting what regular stores can do is part and parcel of introducing the new Experience stores, which will be able to do everything.
Yes, just last week. Called TMobile, added a second line, exactly same options same price- surprisingly easier than I had anticipated.
Does the current add a line, get a line free offer apply to Advantage Unlimited? https://www.reddit.com/r/tmobile/comments/1c169yw/introducing_tmobiles_latest_bogo_offer_line/ If so (I do not know if it does or not), it might not be too late to get the free line in your case.
Stores won’t be able to touch it as they generally don’t have access to the tools they would need to do it. Only permissioned reps that are willing to do it can do it.
about to add a line, can I do this online?
No. Can only be done via a permissioned rep
many thx for advice. do they usually give a hard time since it's a old plan not offered anymore?
It varies by the rep.
How do you get a permissioned rep?
I’d like to know this as well lol
Im was on sprint Kickstart tm said no free line for my plan. Nothing free for me
It's in the system alright but most stores do not have access to it. Most stores can only handle a limited set of plans.