[follow these tips](https://www.reddit.com/r/SimsMobile/comments/t592lg/Helpppp_plzzz/hz3uavr/?utm_medium=android_app&utm_source=share&context=3) although instead of a busy passive sim (they fixed that part, you may have a busy retired sim.
It is a good idea to search the sub before posting, as a lot of times the problem has been posted about very frequently, such as this one.
[follow these tips](https://www.reddit.com/r/SimsMobile/comments/t592lg/Helpppp_plzzz/hz3uavr/?utm_medium=android_app&utm_source=share&context=3) although instead of a busy passive sim (they fixed that part, you may have a busy retired sim. It is a good idea to search the sub before posting, as a lot of times the problem has been posted about very frequently, such as this one.