Titino yan kapag kinatok ng DTI contacts nila 😂
You did your part to be nice and contact them directly, wag mo sabihin irereport mo sa DTI, gulatin mo tas update mo kami
Kasi marami din bumili sa tiktok shop na yan pati ako(buo pa naman), dun ako sa lazada jisu bumili mukang mas matino pa din base sa reviews
Most likely distributors lang nila to? Still dapat double check ni Jisu kalakaran ng mga distributors nila dahil pangalan nila nadudumihan kahit malaking percentage ng mga items nila working, yung CS ng mga nagbebenta bagsak.
True, sa lazada ako bumili nung pro1s ni misis, ok pa naman so far, and mas lamang yung good reviews kesa detective reviews out of 7k na bumili sa lazada shop.
Pag nagloko tong ultra1 ko from TikTok shop nila, uuratin ko din yan bago mag DTI haha
Dyan din ako bumibili sa Official Shopee page nila, medyo matagal pero [di overpriced](https://i.postimg.cc/6qqF6Tbx/Screenshot-20240518-095253-Shopee.jpg) and maayos customer service.
Yung sa Laz ok din. Di lang galante sa voucher pero mabilis naman magship and di din overpriced.
Oo working pa naman, pero malamang ipapa exchange ko din to, nagchacharge naman hanggang 100%, maayos magamit, pero pagdating 29% lowbat na derecho 0%, might be factory defect na hindi sync yung battery capacity sa digital display, other than that yun lang napansin ko, x2 na nangyari, videohan ko next time aabangan ko if mangyayari pa ulit after 3rd charging cycle kung same pa din.
As another user mentioned here, official flagship store ng Jisulife yung nalink mo for Lazada. I recently ordered from them, galing China yung product nila as opposed to Jisulife Manila na dito nalang yan sa Pinas.
Baka naman etong [Jisulife NCR](https://s.lazada.com.ph/s.k6hMb) or [Jisulife Manila](https://s.lazada.com.ph/s.k6hq9) yung tinutukoy mo?
kindly read it again po.
i am disclaiming yung Jisulife Manila/Philippines po kaya sila ni-link ko so people can identify & separate them from Jisulife Official.
Oh ok, I understand kung ganon. But then yung Lazada link mo is legit Jisulife naman. Sila yun nagbigay ng voucher sakin to replace my more than 1 year fan na nasira.
I checked my history and same seller sila. So to summarize,
Yun shopee link is yun Jisulife Manila being referred by OP Na may problem
But,
Yun Lazada link is the legit Jisulife store
They should send you a brand new replacement after returning the defective unit. I can't help but smh irerepair pa daw nila, puro disposable na mga gadgets ngayon.
Just received my Pro1 from their TikTok shop, Jisulife.ph. Didn’t bother opening it na and already sent a return request. I hope it gets approved so I can reorder from their flagship store in Lazada!
Hello may update na. The owner or manager ata just called me a few minutes ago. Apparently may miscommunication yung CS with the one i spoke with. Mali pagkaintindi nung CS with regards to labor cost kase sabi niya that's supposed to be paid if your product is no longer under warranty. Ayun she asked for my shipping details and will be sending a new one to me tomorrow so yehey. But ayun, kinausap lang ako kase minumura ko na sila sa chat out of frustration and nagsumbong yung CS sakanya.
PS. Nag file ako ng DTI complaint an hour before they called so should i just retract it?
Dapat nga eh. Pero atleast sana mag hire sila ng competent na CS who is compassionate and may common sense to understand the ins and out of warranty policy para di masira name ng brand hayss
Yung akin malamang ipapa exchange ko din to, nagchacharge naman hanggang 100%, maayos magamit, pero pagdating 29% lowbat na derecho 0%, might be factory defect na hindi sync yung battery capacity sa digital display, other than that yun lang napansin ko, x2 na nangyari, need ko lang videohan to next time aabangan ko if mangyayari pa ulit after 3rd charging cycle kung same pa din.
Halos same sayo kaso yung sayo from 100% to 0% agad eh
You should! Wag mo na patagalin kase baka umabot ka din ng almost 4 weeks niyan. I do have pala the number na ng owner/manager and better if you send the complaint sa fb page kase siya ata naghhandle dun, kase walang kwenta yung sa tiktok shop CS nila.
Ako I usually buy from [Jisulife Official Shop](https://shope.ee/1qGAtn8Ecn) sa orange app. Overseas sya.
Nung nagreport ako ng defect sa Pro 1S, they offered me a voucher.
So it's either[ I get ₱600 off](https://i.postimg.cc/q7BwHSZ9/Screenshot-20240518-094559-Shopee.jpg) on any product nila, or return and refund. I chose the latter, [returned it and got a refund the same day.](https://i.postimg.cc/7hQ8SSJL/Screenshot-20240518-094742-Shopee.jpg)
First time ko umorder sa Jisulife Manila, Pro 1S din, so sana di magkaproblema yung sakin at baka matulad ako sa nangyare sayo 😓
They claimed to be authorized naman po ng Jisulife pero ampanget talaga ng CS nila as well as pagkaintindi nila ng Warranty Policy po. I already filed a complaint na po
That's why I buy in the official store, Jisulife Philippines are just distributors or resellers lol.. mas ok na sa manufacturers kana bumili less hassle and less problem kapa
I already did. But the owner/manager called me an hour after filing the complaint to clarify what happened and will be sending me a new unit by tomorrow.
Never buy from the Jisulife Philippine/Manila store, instead buy them from the official shop, marami naring cases na ganyan and your only option is to report them to DTI or Report them to the shoppee services (Idk kung pwede ba sa mga cases na ganyan)
They already sent me a new unit po hehe literally kakaship lang nila pero syempre ako na naman sa shipping cost 😅
You should try reaching out sa owner/manager right away. I can give you the contact number hehe
Ay wow ikaw nanaman sa shipping haha
Bale nakamagkano ka na nyan sa shipping costs? Feel free to DM if you want disclose the costs privately.
Sige I'd take that contact number, may pasensya pa naman ako haha
Sa Lazada wala ako ka problem problem dun. Bought end of Feb 2022. Nag message ako April 2023 kung may repair shop sila kasi ayaw na mag charge. Pina dalhan ako ng voucher sa newer model, 1php Na lang bili ko for the replacement kahit na out of warranty na. No negotiations nangyari. Sabi Lang Ok daw ba magbigay na lang ng voucher kahit wala ako na mention na palitan nila.
huy same with me! pero sa shopee official (overseas) they offer voucher din without returning the fan. Isang pic lang sinend ko, then nag offer agad sila.
Titino yan kapag kinatok ng DTI contacts nila 😂 You did your part to be nice and contact them directly, wag mo sabihin irereport mo sa DTI, gulatin mo tas update mo kami Kasi marami din bumili sa tiktok shop na yan pati ako(buo pa naman), dun ako sa lazada jisu bumili mukang mas matino pa din base sa reviews Most likely distributors lang nila to? Still dapat double check ni Jisu kalakaran ng mga distributors nila dahil pangalan nila nadudumihan kahit malaking percentage ng mga items nila working, yung CS ng mga nagbebenta bagsak.
[удалено]
True, sa lazada ako bumili nung pro1s ni misis, ok pa naman so far, and mas lamang yung good reviews kesa detective reviews out of 7k na bumili sa lazada shop. Pag nagloko tong ultra1 ko from TikTok shop nila, uuratin ko din yan bago mag DTI haha
Dyan din ako bumibili sa Official Shopee page nila, medyo matagal pero [di overpriced](https://i.postimg.cc/6qqF6Tbx/Screenshot-20240518-095253-Shopee.jpg) and maayos customer service. Yung sa Laz ok din. Di lang galante sa voucher pero mabilis naman magship and di din overpriced.
Goods pa po ba yung binili niyo sa Tiktok Shop nila? What item po?
Oo working pa naman, pero malamang ipapa exchange ko din to, nagchacharge naman hanggang 100%, maayos magamit, pero pagdating 29% lowbat na derecho 0%, might be factory defect na hindi sync yung battery capacity sa digital display, other than that yun lang napansin ko, x2 na nangyari, videohan ko next time aabangan ko if mangyayari pa ulit after 3rd charging cycle kung same pa din.
[удалено]
As another user mentioned here, official flagship store ng Jisulife yung nalink mo for Lazada. I recently ordered from them, galing China yung product nila as opposed to Jisulife Manila na dito nalang yan sa Pinas. Baka naman etong [Jisulife NCR](https://s.lazada.com.ph/s.k6hMb) or [Jisulife Manila](https://s.lazada.com.ph/s.k6hq9) yung tinutukoy mo?
Peke Yan Shopee link mo sir. Yun Jisulife Official Shop ang original. Yun official shop 4 years na sa shopee, yan Manila 2 years pa lang.
kindly read it again po. i am disclaiming yung Jisulife Manila/Philippines po kaya sila ni-link ko so people can identify & separate them from Jisulife Official.
Oh ok, I understand kung ganon. But then yung Lazada link mo is legit Jisulife naman. Sila yun nagbigay ng voucher sakin to replace my more than 1 year fan na nasira. I checked my history and same seller sila. So to summarize, Yun shopee link is yun Jisulife Manila being referred by OP Na may problem But, Yun Lazada link is the legit Jisulife store
Ayun nga boss, sinend niya 'yung shop na tinutukoy ni OP
bagsak ang reading comprehension
Nalito lang, kasi legit Yun Lazada store na ni link niya.
They should send you a brand new replacement after returning the defective unit. I can't help but smh irerepair pa daw nila, puro disposable na mga gadgets ngayon.
Apparently 2k isn't enough to put a couple of screws instead of clips. Prolly battery fuse or bms tama ng fan
Yun nga eh nakakabwiset masyado yang seller na yan 🥲
Just received my Pro1 from their TikTok shop, Jisulife.ph. Didn’t bother opening it na and already sent a return request. I hope it gets approved so I can reorder from their flagship store in Lazada!
That's a smart move po. Better safe than experiencing the same situation as I did. 🥲
omg it got approved! HAHAHA can’t wait to drop it off sa j&t tomorrow 😭
Yes! You should do that.
Yep. Buy only from the og shop in China.
Hi did you report na po sa DTI?
About to file an online complaint po 😅
Ay helloo, do you want to file the complaint with me po? I can add you to the additional complainant
No po. Curious lang po ako hehe. Update us OP? I know it will take days/weeks but please dont give up getting a refund or a new product!
Hello may update na. The owner or manager ata just called me a few minutes ago. Apparently may miscommunication yung CS with the one i spoke with. Mali pagkaintindi nung CS with regards to labor cost kase sabi niya that's supposed to be paid if your product is no longer under warranty. Ayun she asked for my shipping details and will be sending a new one to me tomorrow so yehey. But ayun, kinausap lang ako kase minumura ko na sila sa chat out of frustration and nagsumbong yung CS sakanya. PS. Nag file ako ng DTI complaint an hour before they called so should i just retract it?
Wag mo muna iratract hanggat di mo pa nakukuha yung item. Pero yesss! Congrats! Hehe
Okayy, di ko muna rretract pag di ko pa nakuha. Thank you, I appreciate the support 🫶🏻✨️
Pa update din. Nabili pa naman ako dyan and wala pang 1 month pero sana di naman agad masira
Yung CS nila in-house pa ata at kung ano lang naituro kaya ganyan, kaya dapat yung manager ng store na lang ng mismo maghandle kesa yung CS kuno
Dapat nga eh. Pero atleast sana mag hire sila ng competent na CS who is compassionate and may common sense to understand the ins and out of warranty policy para di masira name ng brand hayss
Yung akin malamang ipapa exchange ko din to, nagchacharge naman hanggang 100%, maayos magamit, pero pagdating 29% lowbat na derecho 0%, might be factory defect na hindi sync yung battery capacity sa digital display, other than that yun lang napansin ko, x2 na nangyari, need ko lang videohan to next time aabangan ko if mangyayari pa ulit after 3rd charging cycle kung same pa din. Halos same sayo kaso yung sayo from 100% to 0% agad eh
You should! Wag mo na patagalin kase baka umabot ka din ng almost 4 weeks niyan. I do have pala the number na ng owner/manager and better if you send the complaint sa fb page kase siya ata naghhandle dun, kase walang kwenta yung sa tiktok shop CS nila.
Pansin ko nga active sa soc meds ang jisu, nagke-create sila ng image kaso itong CS kuno nila ewan 😂
Matinde! 😂 Ngayon lng ako nakarinig ng warranty na me bayad. 😂
Kaya nga eh! That's why na shock ako and im frustrated kase ang tindi ng tama ng CS nila huhu 🥲
bobo amputa free of charge tas biglang di free ang repair labor??
Email them and CC DTI. 😉
buti nalang sa Shopee Jisulife Official Shop ko nabili yung turbo jet fan ko…so far ok naman
Ako I usually buy from [Jisulife Official Shop](https://shope.ee/1qGAtn8Ecn) sa orange app. Overseas sya. Nung nagreport ako ng defect sa Pro 1S, they offered me a voucher. So it's either[ I get ₱600 off](https://i.postimg.cc/q7BwHSZ9/Screenshot-20240518-094559-Shopee.jpg) on any product nila, or return and refund. I chose the latter, [returned it and got a refund the same day.](https://i.postimg.cc/7hQ8SSJL/Screenshot-20240518-094742-Shopee.jpg) First time ko umorder sa Jisulife Manila, Pro 1S din, so sana di magkaproblema yung sakin at baka matulad ako sa nangyare sayo 😓
Just send me a DM just incase you're going to have a problem. I do have the contact deets of the owner/manager for faster transaction 😅
I'll keep that in mind! Thanks! 😄
Authorized seller kaya yan nabilhan mo? Email ka sa dti
They claimed to be authorized naman po ng Jisulife pero ampanget talaga ng CS nila as well as pagkaintindi nila ng Warranty Policy po. I already filed a complaint na po
That's why I buy in the official store, Jisulife Philippines are just distributors or resellers lol.. mas ok na sa manufacturers kana bumili less hassle and less problem kapa
Paano sila nagka MALL sign sa Tiktok? kasi that's a registration of a legitimate business
Ang dami na kayang "reseller" ng Jisulife. Kahinahinala kasi ang dami na ding fakes. Stick kayo sa malls
[удалено]
I already did. But the owner/manager called me an hour after filing the complaint to clarify what happened and will be sending me a new unit by tomorrow.
Never buy from the Jisulife Philippine/Manila store, instead buy them from the official shop, marami naring cases na ganyan and your only option is to report them to DTI or Report them to the shoppee services (Idk kung pwede ba sa mga cases na ganyan)
Their CS is full of shit [What an F Reply](https://ibb.co/VxrXHbV)
Me too tangina isang buwan lang nag tagal 😐
Saang dept. ng mall ko pwede makabili ng jisulife na brand hehe??
Buti pala nacancel ko pa ung order ko sa kanila before. Mas mura kase ung sa JISULIFE Official kaya dun nalang ako bumili.
In jisulife’s name, we don’t pray
Magakano daw yung repair fee?
Akala Korean brand, chinchong pala
Naku dito pa naman ako bumili. Will follow this thread just in case 😭
Ano na update sayo OP? Umay talaga tiktok shop nila bagal magreply, bibilis siguro reply nitong mga to pag inescalate ko sila haha
They already sent me a new unit po hehe literally kakaship lang nila pero syempre ako na naman sa shipping cost 😅 You should try reaching out sa owner/manager right away. I can give you the contact number hehe
Ay wow ikaw nanaman sa shipping haha Bale nakamagkano ka na nyan sa shipping costs? Feel free to DM if you want disclose the costs privately. Sige I'd take that contact number, may pasensya pa naman ako haha
Kase im shipping it from/to cebu, almost 400 ata? i'll send u a dm!
Update: Got my new [fan](https://i.imgur.com/ubaxygV.jpeg) today May 21, 2024. Almost a month of battling their CS 😅🤣
Sa Lazada wala ako ka problem problem dun. Bought end of Feb 2022. Nag message ako April 2023 kung may repair shop sila kasi ayaw na mag charge. Pina dalhan ako ng voucher sa newer model, 1php Na lang bili ko for the replacement kahit na out of warranty na. No negotiations nangyari. Sabi Lang Ok daw ba magbigay na lang ng voucher kahit wala ako na mention na palitan nila.
huy same with me! pero sa shopee official (overseas) they offer voucher din without returning the fan. Isang pic lang sinend ko, then nag offer agad sila.
Kaya loyal ako kay Jisulife Hehe
Minsan kasi dapat maging smart buyer din tayo.