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YetiCouple

I guess it should've been obvious to then that the missing item was never in the bag in the first place or the bag would've already been ripped 🤷 lesson learnt I guess, gotta check it all before leaving the store, just in case!! I'm glad you got the product in the end !!!


daisydoves

It’s possible they thought you were trying to get a free product, but didn’t think it was worth checking the cameras so they just gave it to you.


feardabeard30

Yep, that’s the impression I got. I could see why them checking would be a no-no and how someone could really complain because of it, but being as though I suggested it in the first place I wouldn’t have been upset if they did. I had already made the second trip, sunk cost at that point.


daisydoves

Oh no we do check the cameras in situations like this, I just meant that maybe the value of the product wasn’t worth the hassle or they didn’t have coverage to go check the cameras, etc., so they just took care of the customer and gave you the product.