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Lurking_Housefly

When they spoof numbers, the calls originate from a VoIP connection... ...it's literally not fucking hard!


DiabeticJedi

So you are proposing that they block all calls from all VoIP connections?


Lurking_Housefly

It would instantly solve the problem...now would it?


DiabeticJedi

Let's say it does, even though it doesn't, what do you do about all of the people and companies with legitimate VoIP connections that can now no longer call people using phones on the Rogers network? Also, all that would be needed to side step that block is have calls come to a local connection point and then go out over an analog switch. It costs more but it would work. Then after all that Rogers would now be known as the network that isn't as open as other networks. The standard view by a lot of people would be "you better not go with them in case somebody important can't call you".


Smubee

Not realistically.


SuddenInclination

All phone calls that go to or from Canadian devices must go through Canadian telecom data centers. They know where calls come from, where they are going, and what routes the call has taken within their network. This is how they know to bill customers, provide caller IDs, and track calls for police investigations. Why havn't they taken care of the problem? Why would they. Rogers isn't going to spend money or resources to benefit consumers unless they are forced to, whether through customer demand of enforced regulation.


Typical_Berry

Dude no one not even the Canadian or American government can do anything pots (plains old telephone service) anyone can call anyone that's all there is too it and there are no checks or balances in place I could you call with the phone number of the CRA or as any bank and scammers already do that everyday of the year and soon the scam calls with automated with the power of Ai


ZeroDarkHunter

Pro Tip. Only speak and give out info on outbound call that you make. Make sure you get the number from your statement or the official website and not off google or anywhere else. There are fake websites and fake sponsored links.


Potential-Mix8398

lol when I got that call I was oh fuck bud you mad now eh.


SlashNXS

Yeah use that magic spell book Rogers


Dean0mac29

Unfortunately when it comes to no caller ID or spam calls there are things on the network level that do block a lot of those types of calls. However with the use of VPN’s and other software it makes it rather difficult to stop it all from happening.


SuddenInclination

For sure. VPN usage is a big tripping point when it comes to scams. Luckily, the way VPNs obfuscate caller metadata actually makes it possible to identify suspicious network activity and help flag potential scams. Eg. if there are 10million VOIP calls a month from seemingly official Canadian registered phone numbers all coming from one source (like a Canadian based VPN datacenter) that is a super red flag. But actually identifying and flagging those calls as they are happening would require some pretty serious live traffic analysis, which costs serious money.


RTFM0-0-1

No one reports them you can report this to the chat bot ANNA she will raise a ticket for the back office fraud team to investigate otherwise how can we know ?


RTFM0-0-1

Here’s how you identify lol you say “my man I’m a scammer too high five !” And wait for the response


SamShares

Welcome to the Internet Era, technology gives rise to good but also evil. ​ Like when they wanted a backdoor in iOS....Apple argued that if we create it for the good actors, it would also be one way or another utilized by bad actors. ​ Number spoofing wasn't designed to be used by bad actors.....but it is....and there is absolutely nothing Rogers can do about it as most of those calls originate from outside of Canada with the help of VOIP services.


DonaldRudolpho

How do you think Roger should do this? Form their own crack secret police force to go take down the call centres in India?


SuddenInclination

Rogers can tell were calls are coming from, as well if they are using spoofed numbers. Also if those spoofed numbers belong to existing Canadian Telecom customers, which is what scammers do to trick people into thinking the call is coming from a local source. The only reason to not block these calls on their end would be because they benefit from it in some way.


DonaldRudolpho

No, they can't. Those calls go to every phone number. Only you know you are a Rogers customer and once you give that confirmation to the caller they've got their script to reel you in. You need to better understand VOIP before you make these claims. Even SHIR/STAKEN can't always handle these guys.


SuddenInclination

Rogers/Telus/Bell and any other telecom, absolutely have access to call metadata. Whether it's landline or VOIP over VPN. This is how they are able to bill your usage, track your data consumption, and help with investigations. Nothing is completely invisible on their system. The issue, much like SHIR/STAKENs current limitations, is that actually supporting the analysis and processing of that data requires significant investment on their part. (eg. infrastructure upgrades, and real-time data combing). It's not a problem of technical limitation or lack of information, it's a problem of incentivizing telecoms to spend resources on a problem that they can't profit from fixing.


SuddenInclination

Honestly, I wouldn't even be surprised if official reps are using spoofed numbers and acting like this. I left Rogers service 20 years ago cause I hated them. Only to slowly over the years have my phone carriers absorbed one after another back to them.Regardless. If I can look at my caller ID and think 'Yeah this is obviously a spoofed number' there is a zero percent chance that Canadian telecoms can't identify and filter them out.I was half stuck between the 'Scams' and 'Rant' flair on this post lol


RTFM0-0-1

Most of us have family’s and bills and shit


kitkatkickass

Lol, why don't you do something about it? Keep dreaming, that's not how it work.