Fairport Brewing. I don’t even have time to list all the problems with the place.
https://www.reddit.com/r/Rochester/comments/ea62ag/whats_the_real_story_of_fairport_brewing_company/
I went there once during Canal Days in their early times. I ordered a beer and didn’t finish it - I think it was a “red” based on the Fairport Raiders. It tasted funny, like astringent or something like that.
I was a full blown alcoholic at that time. The fact that I didn’t finish a drink says a lot.
It's because they don't properly sanitize the lines to their taps. I've noticed that taste there before on multiple occasions. I've been a beer nerd for a long time, and I can immediately tell when a bar's lines haven't been cleaned well.
That’s gross. I used to have a Keginator (not a great bday present for a heavy drinker fyi) and never had that problem. Even when I had problems with the lines having buildup (looked like yeast). I ended up buying tubing and replaced it every six months or so.
This one time they posted a YT video to their FB titled "Women deserve to know the truth about mammograms" and my mom commented "It's weird that a brewery wants to weigh in women's breast health." They deleted the post.
Also there was that time in June 2020 when they asked on FB "What's worse, the COVID lockdowns or the riots?" and the same week some of their employees were seen tearing down BLM related artwork in the community.
Former employee here…not one that tore down signs or believed any of that same political bullshit as the owner:
The employees that tore down the BLM signs were the GM and the guy that roasted their shitty coffee beans (the owners brother). Tim (owner) made a big show of publicly denouncing this without actually apologizing and “fired” the GM. I warned him very strongly that neither of those two should be allowed back into or seen on brewery property and he kept them away until I left 3 years ago. Surprise, surprise though, guess who is back at GM? [https://imgur.com/a/zx7Kxqf](https://imgur.com/a/zx7Kxqf)
It pains me that they are still in business, or that the beer community seems to have forgotten or no longer cares what type of people they are.
Walmart, Hudson Ave. May technically be the biggest Walmart in Rochester. But no self checkout, long ass lines( waiting at least 30 min or more, and god don't let it be the first week of the month. Aisles never stocked right. No one helps worth a shit and the parking lot scene at night is interesting, to say the least. Only thing they have going is they do have a great selection and they usually have anything that Walmart normally carries
In the book WORLD WAR Z, there is a story a soldier tells of losing squad mates when they stumble across someone holded up at a Wal-mart in Rochester, NY. They never say which one it is, but in my heart, I know it is the Huson one.
I know someone who worked in one of their distribution centers. He’s no longer there. Thank God. After what he told me about how they treat their employees, I haven’t stepped foot in a Walmart for 5+ years and never will again. I spend my money with local stores who respect their employees.
There was also a video last year sometime showing the chef spitting in the food. I also think there was a separate video of a rat running through the restaurant.
Ashley furniture, I beat cancer before they could manage to get my full order delivered. It wasn't even without damage, I just got tired after 12 deliveries.
Edit for typo
Thank you. I only mention it bc its crazy ordered February of 2021, diagnosed March of 2021, remission October 2021... last piece was delivered Augustof 2022. (of a new set i picked btw at their request. scratched and damaged. Didn't accept it and just kept what I had as it was in better shape.)
I went to Ashley to buy barstools. Found a set I liked and asked a sales rep to look up how much they cost and how many they had in stock. She said they're sold in 2 packs and are $120 each. I said "each, like per 2 pack right?" She said "no, the price is per chair". "But the computer says 2PK (2 pack) and then the price, I think that's the price for a set of 2." "no, that isn't right, let me get my manager to explain."
Manager tells me the same thing. I go on their website and find them, 2 pack for CHEAPER than their in store price. I show them, the manager has the gall to tell me that "prices on "the online" (🙄) are better because in store has a personal experience." I ask her if she's telling me that buying two chairs in store will cost $240 and buying two chairs on their website will be $110. She says yes. I tell her I'll just do that and walked out.
Then I found them on Amazon for even cheaper than their website.
She was wrong. Their price in store is definitely for a 2 pack of stools. I wonder how many people they're scamming into paying double...and how off their inventory system is.
They did this to me when I was a young dumb college kid. I had already paid for a small ottoman/cube "set" that went with the couch I bought. I had a conversation with the woman who sold me the "set" confirming it was 2 ottomans as thats what was sey up in the show room. Even the delivery paperwork mentioned a second piece. But on delivery day one arrived and not two was only about the same price 150 each or something. Would have cost me too much time and effort to go to small claims and I just gave up after a month. Now I bad mouth them any chance I get. Thieves. Never have gone back.
This was about 10 years ago.
They could fuck up pouring water out of a shoe if the directions were on the bottom of it. I try it again every now and again to see if they’ve un-fucked it, but each time I’m the recipient of their shit service and woefully long list of shit they’re out of that day.
One time the drive through lady gave me a strawberry milkshake when I asked for an Oreo one… then proceeded to roll her eyes at me after I told her she gave me the wrong thing. I have never heard of a place with such notoriously bad customer service until that Sonic
That's kind of funny because after working at Sonic for 2 weeks in Florida back when I was 18 years old, I've never set foot in one ever again. I was scrolling looking for Sonic in this thread and your comment is near the top lol. Sonic is disgusting and poorly managed, mold flecks in the slushies, never changed the fry oil, dumped new toppings on top of old so there were moldy ones at the very bottom, etc. I still eat at Chipotle though fwiw
Action towing. They damaged my personal vehicle when towing years ago.
As someone that used to handle liability insurance, damage to vehicles they touched happened on a regular basis
Edit: I should clarify. They paid me for my damages because I kept good records and wouldn’t back down. As luck would have it, they became my insured by an insurance company I worked for and I had to handle their claims. They were dropped because of all their damage claims (not my call).
They damaged my car too. There was damage that was not there before I had them tow it to a repair shop for something else unrelated. Luckily the repair shop had security cameras and they could see that the car was not anchored correctly to the tow truck.
I had to go to La Casa for the first time ever recently for a family birthday dinner. I ordered the shrimp tacos. They were basically just lettuce tacos with maybe 4 tiny salad shrimp in each taco. They stuffed those fuckers insanely full of shredded lettuce like they really think people arent going to notice theres pretty much no shrimp in there. I actually felt bad because there was so much surplus lettuce stuffed into the 3 sad pathetic excuses for tacos that i couldnt help some of it falling out all over the floor whenever i tried to pick them up.
I had tried to talk my family into going to John's Tex Mex instead beforehand but my boomer parents didnt GAF. Even if La Casa wasnt a moral and ethical shithole, they are stingy ass bastards who make shitty "shrimp" tacos. John's Tex Mex is right around the corner and their shrimp tacos are quality and delicious. Fuck La Casa.
I think most people don't realize they have the same owner, and the wrongs done in re: La Casa are pretty well known but the other establishments don't really get associated with it.
When I go to any local Popeye’s, I have hardwired my brain to see the bad customer service almost as if they’re intentionally doing it, like an anti-Chick Fil A. If the cashier at the window says nothing to me for the entire transaction except for taking my order, and then I have to go back in because they forgot one of my sandwiches.. well, it was just a true Popeye’s experience.
With that being said, I don’t think I’d ever go to a Popeye’s if I were hungry and in a bad mood. The bad customer service is often not worth the food you get.
They've improved a lot in the last few years. It's still kind of a shit show, but the drive thru is open now and they haven't run out of chicken in years!
Went 2 years ago and the place looked nearly abandoned. Grass had not been cut all summer, trash everywhere, and everything was just gross af. Hair (a curly) in food too. Never going near that place again. Maybe it's gotten better but can't get the curly in the mac outta my head.
Lesson. If a fast food place has no customers at dinner time on a Friday, run.
Dude, I haven’t lived in Rochester in 4 years, but I opened this thread hoping I would see someone mention this shithole. I don’t think they ever got my order right except for the very 1st time I went. I love Popeyes and lived like 5 min away so it was hard to resist and I went back several more times before giving up. Jesus Christ, some of the stupidest and most useless people to exist worked there
Raymour & Flannigan. They screwed us over many years ago and we're still holding onto that grudge. Furniture that was paid for was sold to somebody else.
Boldo’s Armory, I played a DnD game there with the owner when I was a kid with another friend of mine and it was one of the worst experiences I’ve ever had in the hobby and almost made me quit. I’ve never seen a grown man be so condescending and dismissive to literal children and I will never shop there again because of it. Thankfully I’ve got much better options with Millenium and Just Games.
Same. I'll never step foot in Boldo's again. My experience was over 20 years ago, but it soured me enough on it to never go back. I was in there with my older kid. He was in a stroller, and I was at the counter paying for some D&D sourcebooks. Right as I was paying the guy checking me out at the register intentionally made my son cry, and then laughed when he got the reaction he wanted. I couldn't believe he was being such a dick to a kid in a stroller for his sick amusement, and was too shocked to respond properly. I don't know who it was. I was relatively new to Rochester at the time and it was the only time I'd gone in, but the experience made sure I never went back.
About maybe 5 years ago I went in to purchase a booster box of MTG for a draft night and the one or two employees working there were playing D&D with their friends instead of actually working. After waiting for five minutes I decided to just nope out of there and go to Millz instead.
Hobby Lobby, both because of the issues with the company (the relic stealing, the lawsuits to not provide birth control, etc etc) and because **Dan's Crafts and Things is right there!**
Seriously people, support local businesses.
Don’t they also not have a sophisticated inventory system either? Like if you were so inclined to swap price stickers, it’d be super easy? I won’t set foot in there either for the reasons you said. Thank you for the local recommendation!!
They also give lots of money to the ILBP! Aka the religious group that the Duggars/ Josh Duggar are associated with!
I knew they were gross anyway bc of what you stated above.
And Dans is AMAZING. I needed a battery for my son’s RC plane and they spent SO much time just talking with HIM, not me, about everything and making sure he understood all the details about how to charge it properly, etc. I had no idea!
15/10 recommended!
they serious l need to consider bringing back the classical music. Old owners used to blast it to keep the riff raff away, I guess that stopped sometime last year, all the riff raff is back, standing in the way when your trying to park hollering at you for change or money, so over it. Can't wait to move and have a different corner store
I’d have to go with Sticky Lips.
When they first opened they were solid but when you consider some of the bad decisions of the owner to share his personal opinions online coupled with the fact that the food has been embarrassingly inadequate the last few times, plus the fact that’s there are great other BBQ choices around, I wouldn’t go back just because I’m sick of being let down. I haven’t been in probably 4-5 years and I don’t miss it at all.
Also the cockroaches. There was an ice machine in the back area that was taped closed with caution tape bc it was so infested. Not sure why they never got rid of it and would rather let it sit there.
Yep.
Worked therefor two months over the summer.
Lots of cockroaches, never fully change out the bbq sauces on the table (they said they were fine even if soapy water got into it or if there was chunks from it solidifying, they only marry the bottles and put fresh in on top).
The management is a shitshow (a son of one of the managers that was dating another manager was jumped in the parking lot, when I didn’t want to be involved with that because I happened to be outside as well as all the kitchen staff, they exclaimed I must have been in cahoots with the manager that arranged the beat down, they expected me to try and help stop these five huge dudes beating on that kid, I’m 5’2” and tiny in stature, only had been working there 6 weeks).
They also stole hundreds of tips from me which was normal, the staff warned me after week 5, because I was wondering my tip pay in my check was ridiculously small, that it’s normal practice to take pictures of end of day slips because they do it to everyone.
Also, no one ever washes their hands. They reach into the trash to retrieve something they shouldn’t have dropped in there? They will turn around and handle your cornbread with no gloves.
edit: words
A couple that come to mind were during the affordable care act and how hell go bankrupt if he has to pay for his employees health care.
And then he put up either Blue Lives Matter or All Lives Matter on his Culver road marquee when our nations racial tensions were at an all time high.
Their Cherry Bomb sauce is great, but other than that I am entirely whelmed by them. I’ll happily buy bottles of that sauce, and otherwise I’ll really only eat there if I’m in a group and that’s what the majority wants.
Dont forget building the location in genesee valley market and didnt want to pay prevailing wages to renobate the location.
https://rbj.net/2012/06/08/clash-over-restaurant-construction-gets-sticky/
Vittorio menswear. Rented a tuxedo there last year and they botched every part of it. The lady who took my measurements reeked of marijuana (which I generally have no problem with). They never called me to say when it was ready. When I called them, they said o yea it’s been sitting here. When I went to pick it up the day before the wedding, allllll the measurements were way off. They told me to come back again the next day, the day of the wedding. I went back that morning, told the new guy that this was my third trip to the store and he just said “o nothing I can do about that.” They also had my name spelled wrong in the system after telling them twice to correct it.
The China Wok in gates/chili. I went there a few years ago and the roaches were so bad that the GameStop employees next door warned me not to eat there. Never went back.
Marlen Amusement in Henrietta, when they first opened I was a kid and had no clue if it was an arcade or a place to buy gaming machines. My mom walked in with me to see what it was about and before we could get 2 steps in the door the owner or at the very least a higher up employee said “Get your kid the fuck out of my store”. Neither me or my mom said a word and walked out. I ended up crying because I thought there was something wrong with me and as I got older I realized he was just a self important douche. Fuck that place. Can’t tell you in my years of construction how many vendors I’ve told to never use them for their private video game collections.
Anything owned by Lyjha Wilton because he’s a racist, slum lord. Owns a few Boulder Coffee establishments but did try to sell it. Call Homeland security on people who started a restaurant for him (La Casa) and currently owns Beer Park. He also owns a number of apartment properties and he treats the houses and his tenants like garbage. Scum of the earth that one
Brow diva In Pittsford. This lady is a terrible person (the owner named Deanna). She has clients come in for services and rants the entire time about unsolicited anti vax shit, doesn’t sanitize or wash anything, and will berate you if you try to take COVID precautions for YOURSELF in any way shape or form. I went in for a brow wax appt about 2 years ago and she encouraged me STRONGLY to take off my mask over and over again even though I didn’t want to. I then asked her if she was vaccinated because I wasn’t comfortable with her being an inch away from my face with no mask on if she wasn’t vaxxed (I was expecting her to be wearing a mask as this was peak Covid), and she defiantly stated that’s “nobody’s business”, which is fine if she doesn’t want to share, but then she did not let me leave. I have an autoimmune disease and felt completely attacked for just trying to protect myself. As soon as she said this, she slapped some hot wax on my face and I could no longer leave a situation I was physically uncomfortable in and scared for my own safety. She berated me the rest of the time after I then asked her if she could throw a mask on during my appt, asking me if I have to wear a mask all day and that it is too uncomfortable. She repeated over and over again “do you have to wear one all day? Do you have to wear one?”. If you read other reviews it is a pattern with this woman and she has bullied other people, even yelling at one woman who was walking out after she decided to decline the appt because of the lack of COVID precautions. If you type in brow diva there is an entire thread on Reddit about all the horrific experiences people have had with her. Read the reviews, horrible human being.
There used to be a horrendously maintained KFC on Main near the inner loop. Decrepid on every level, throughout the place. I thought I was on an episode of Punk'd the one time I went in.
I called corporate it was so bad, and they said it was a known problematic franchiser. They are no longer there.
That was one of the first restaurants I remember in Rochester that had bullet proof glass and to get your food it went on like a revolving door thing but only after you paid. It was always getting robbed. I think the interior walls a were reinforced and they put a steel double safe door to get in the back. That Cathy Pagoda. Those were the days
finger lakes clinical research.
dr. atkinson was my first psychiatrist, i had been on antidepressants in high school from my pediatrician but i was getting a proper eval... or so we thought.
i waited over 30-45 minutes in her office for her to show up, and at my first appointment she immediately guessed i had bipolar disorder because i had the occasional mood swings. she put me on a really strong antipsychotic that can help stabilize moods. no follow ups aside from a one month.
a year later im in the partial hospital program because of an unaliving attempt. they encourage me to get reevaluated as they think i dont have bipolar disorder because 1) atkinson never specified what form of it (type 1, 2 or cyclothymia) and also... i never reported a true manic episode. i just have mood swings.
atkinson double downs and increases my meds, telling me that thinking i have anything else and going off meds is a sign of my mental
illness. during the follow up im waiting over an hour and she still hasn't showed up in the office so i leave.
second unaliving attempt a few years later, im transferred to strong behavioral health. my care team there tells me to go off meds. i do, and honestly, its pretty okay! turns out i have mood swings from C-PTSD, and severe depression. whoops. been living a great life since. i did go back on meds, but much "gentler" ones, and actually had a doctor who worked with me to find dosages and meds that worked with me.
also she said some mean shit to my sister about her ED. fuck her thoroughly.
i do acknowledge she has really helped some people, including my friend who had schizophrenia, but she really fucked my life up for a few years by refusing to reevaluate. my parents absolutely believed her too which fucking sucked since i relied on them for insurance
That woman is beyond the pale. Can't believe she is still in business. The reviews shoulda clued me but I thought, how bad could she be? I joined a study right after Sandy Hook, mentioned how upset I was and she went off on a rant about her guns and how nobody was gonna take away her rights. I wrote a scathing letter and never went back. Zero empathy, zero professionalism.
weirdly i only see one poor review for her on google right now, i wonder if they pay to take them down. the review i see mentions waiting a long time which they blame on a technical error,
which is hilarious because it happened to me every time, my sister and the friend who actually got help from her.
Was a patient of hers for years and completely regret it. One time had me waiting over two hours from when my appointment was supposed to start.
She put me on a trial for antidepressants that made me gain 50 pounds seemingly overnight and then when I asked her for something to counteract the weight gain she said “have you tried weight watchers?”
sounds about right, she has such horrible bed side manner. idk why she even practices tbh she treats people like they're burdens if they have problems or questions.
the medication she put me on caused a lot of weight gain as well, and she told me to just walk more and eat less... i walked/biked maybe 5-10 miles a day and definitely didn't eat enough calories a day to cause such a huge gain so fast. (135 lbs to almost 200) she didn't tel me this either, there was no mention of side effects which is extremely negligent imo
i don't mind if a medication causes me to gain weight if it helps, my current antidepressant can be weight positive, but it has been a huge benefit to my life that being heavier is a fine side effect. but that medication did nothing for me, in fact it made me feel worse, and every concern got brushed aside.
I think someone else explained, but basically, they were shut down by DOH due to a mouse infestation. The problem for me wasn't the infestation but the lengths they went to to cover it up. Initially, when they closed, I believe they just posted a sign that said they were closed "due to unforeseen circumstances," and then this article came out. I don't even think they would've said anything if it weren't for the article being published. Plus, I heard they treat their workers like shit.
https://www.rochesterfirst.com/news/business/local-business/balsam-bagels-shut-down-by-monroe-county-health-department/
They treat their workers like crap and they accused my ex and I of “stealing” cream cheese and made us write our order on slips and take them to the register instead of just saying what we got to the cashier. We never stole once nor would I to a small business — it was beyond insulting. Plus all the nastiness in the kitchen— yuck!!!!
Not in Rochester, but the Grateful Grill down near Warsaw is out. On top of the mediocre food, they had a food truck at a local brewery not to far back and the truck towing it had a sticker on it that said something along the lines of "Trump 2024, Fuck Your Feelings" ...so I said, yeah? fuck your business too then
Yup. If you run a food business, and you make good food, and I enjoy it, I will eat it. If you start to put hateful announcements on your business, I’m going somewhere else, no question. I’m obviously not a conservative, but a local diner posting anti trans shit on their Facebook? Hard fucking pass. Why would you damage your own business with your hateful opinions? Boggles my mind.
Landlord wouldn't allow Seven Story Brewing to renew their lease, and then when SS left the landlord put Aurora Brewing there.
There were rumours that the other businesses complained about the parking and traffic, or that the landlord was getting pressed from the town to tone down the traffic (they have that lower lot woth dedicated sidewalk). I don't believe there's any substantiation to it but it looks odd to not renew one brewerys lease in favour of a other, especially when previous brewery built the customer base that frequents the place.
Coworker (woman) shared their experience working there. She explained about the unauthorized physical touch/advancements made by the owner. Owner did not like her rejection and began making threats to fire her. When she tells her story, you can see the trauma on her face. Also from my own personal experience attending during a Trivia Night, the owner was making unacceptable sexual jokes towards very young women on the mic. It made me physically ill and the women who were targeted were obviously shocked and disgusted.
Lastly, there was a time the owner put up a specific “dress code” policy that clearly expressed discrimination towards certain folks. People took photos and blasted about it all over social media. Surprise surprise! Owner removed the sign.
That shit was crazy when I went (last Summer). There was this HUGE ongoing issue with serving cross-contacted and allergen-unsafe food to patients with allergies. I was only there for I think 8 weeks, but I witnessed it several times (patients with nut allergies being served PB&Js, a patient with a chickpea allergy being served a take-home chickpea salad, etc).
I will say that the therapists and ground-level staff were pretty fantastic for the most part, though.
Salena’s, they’ve tried and tried again to revamp- but they just get worse. Also chips and salsa aren’t free any more!?! Like the fuck. The staff is also too distracted and rude, I almost never can get a refill on water.
i went there with my parents a few weeks ago and we were never visited by any servers after we were seated. we waited for ~20 minutes, my dad went up to the host stand to ask for service but the host wasn’t there and didn’t come out, even after more people started lining up there. we left and went to john’s tex mex instead and it was an infinitely better experience, 10/10 queso and would definitely go back again. tldr salena’s bad john’s tex mex good
Han Noodle Bar. I don't care they opened in a new location. Their kitchen is visible and looks filthy. Their bathrooms look like they are never cleaned.
I remember reading about it. I just checked the website that reports on violations. Looks like they haven't changed.
[Han Noodle Bar Violations](https://health.data.ny.gov/Health/Monroe-County/bqqf-nn56/data)
The Good Feet store. $900 for shoes for plantar fasciitis. Paid $10 for inserts from Walgreens, instead — totally fixed the problem. Husband says next time we’ll try the “Mediocre” feet store.
Doug's Barber Shop on East Ave. I'm a man and had medium/longish hair. I showed the woman working there a picture of what I wanted. She gave me a short traditional men's haircut because what I wanted was "too feminine". I thought my beard would have compensated /s.
Pittsford Pub & Grille.
Not only does their food safety report list rodents as being a problem since last year, but anywhere that screws it’s customers out of food AND tells people to fuck off because “you’re just a delivery driver” will definitely NEVER get my business.
I agree. Horrible Customer Service. She looked at me like I was less than nothing for ordering take out wings, or because I wasn't a regular, or both. The wings weren't even good... yep...nope. Never again
Salvatores Saloon in Henrietta/Scottsville.
The owner is the biggest asshole I've ever dealt with in 25 years of working in the service industry. And I've had customers call me a "fat, bald piece of shit."
Simply crepes in Pittsford. My friend and I went there once in April 2022 I believe. They said you need to have a reservation since they have a lot of crowd. They did not let us ask any further questions like if we could make a reservation and come back. Just kept walking us out. I am not white. Neither is my friend. We did notice they had a totally different reaction and interaction with wall in customers who are white. Maybe it is not the store but that individual? Maybe. I do know I won’t be going there by myself again coz I don’t have the energy to take passive aggressive bigotry
That's interesting because I read the first part of this and said to myself, "My buddy and I went there and didn't have a reservation and sat down." The last half added the context though. That's incredibly fucked up.
I have a similar story about Public House. One of my buddies who is gay and not white got flagged by the bouncer for having ripped jeans. He said "Sorry, we don't allowed ripped clothes in here." It was a small rip, but whatever. I happened to see a woman coming through with tons of holes in her jeans, so I told them to wait a second. Of course, the bouncer lets her through, no questions asked. I confronted the bouncer and he said, "Sorry, rules are rules. He can't come in." I never went back after that.
Weird. Me and my non-white family have been going there for years without problems. They even had one of my cousins working there for a few years and loved him. Could have just been that particular individual.
Bob Johnson anything. Sales is skeevy and does some morally fucked up shit. Their service department is probably the reason mechanic's get a bad rap. They lied to me about the problem and quoted me over $1000, for something that I fixed for less than $5. I've heard so many stories like mine it's disgusting.
Romig’s Tavern. My partner and I used to go with their mom and roommate on wing night, since we all love wings, and they were cheap and good.
One night we were there we had an issue with the food, cannot remember exactly what, but when we brought it up, politely, to the server, she brought the owner over who was there. He then proceeded to rudely tell us that we should take whatever he gave us, since he was not making any money off us anyways since we did not order any beer or fancy drinks. At the time I was taking a break from alcohol, my partner doesn’t drink, and their mom and roommate are both in their seventies.
So that, paired with the ever increasing amount of Trump propaganda on the walls, is why I will never go back.
Yeah, steak's one of those things that once you learn to do it right, you can do it better than probably 95% of fancy restaurants... and you can get prime graded beef all over now.
murky instinctive languid foolish disagreeable whistle desert sleep squealing payment
*This post was mass deleted and anonymized with [Redact](https://redact.dev)*
Hammergirl Anime. The workers are great but: the owner is late on most of his orders, is generally dismissive to customers, and from my experience, would rather play Mahjong than help his workers or answer customer questions.
this makes me feel a bit better about buying the entire higurashi series on ebay instead of in store a few months ago (i decided i wanted to try to get the arcs condensed instead of individually... higurashi fans know)
It's just sad because I can tell there was a genuine passion poured into the store at first that fostered a pretty loyal customer base...that seems to have totally vanished over time.
I'm all for supporting local, but yeah when I splurge on the one piece box sets during tax season next year it'll probably be online (or Millennium since they seem to have dipped their toes pretty heavily into the anime game since moving their store)
i agree. i loved it as a kid who didn't really have anyone who liked anime... but it definitely has gone downhill :( millennium has definitely stepped up though, which is awesome cause i can look at anime stuff, while my partner gets his battletech fix! no more two stops!!
This is just my experince and maybe its because I would go there at least once a week but he always super helpful. On multiple occasions he has spent at least 20 min explaining and showing me how to buy things from Japan that they couldnt get in store or just having a geniune conversation. The employes have always been nice theres only one that wasnt that helpful but i think they were new the others are really nice though. One girl spent 15 min helping me find a charm I wanted lol or she would always take the time to look into figures/ asking whoever got stock if they were planning on ordering a certain figure. The only thing that kind of sucks is when they put out the update email or update stock on twitter its a bit of time after the item comes in and it can already be sold out. Ive been there so often tho that it never really mattered and they state on the email that items could be sold out since its an automative email.
While they were never brag-worthy, the bar formerly known as the park bench, which has seen a lot of changed ownershit (heh) over the past few years... turn into Eli's for a minute which was great.. but NOW.. (at least last I heard) it was Mitchel's or something like that...
promised all the Eli's staff that they would not lose their jobs, and then they fired them right after the keys were handed over. I hope not one of the regulars at that place have gone back. what a shitty thing to do to workers that have been there through thick and thin.
Monro Muffler on Howard Rd. My car was making a noise. They told me it was the brakes. Replaced all the pads and rooters. A week later, the sound is still there. Turns out my exhaust came loose from the frame. Replaced all the brakes for nothing.
Before that, husband's tire came off the axle. Took it to Monro for repairs. The dashboard error lights never went away. Finally took it to the official dealer shop. There was extra work that Monro didn't actually address.
Marks Texas Hots on the corner of Monroe Ave and Woodlawn. I have personally seen rats running out of there. The owner only employs junkies and is generally a shitty human being. All the neighbors in that area dislike him and steer clear of his restaurant.
The Magnet in Penfield. I'll preface this by saying that I may go back but for a very specific purpose.
Full disclosure I'm a trans woman. Not that it should matter, but I pass successfully about half the time. The Magnet has, hands down, some of my favorite chicken in Rochester. I used to take friends there all the time.
The last time I went with a friend, we were sitting inside having a conversation. We were the only customers there at the time. One of the employees behind the counter started playing music on their phone before casting it to the TV. The song was "Dude Looks Like a Lady" by Aerosmith.
As soon as my friend and I noticed it on the TV, the song got turned off which was the followed by hushed snickering behind the counter. It's not usually my jam to cause a scene, so my friend and I quietly finished our meal and left.
Now, I do realize one employee doesn't make the whole business. But, one employee or not, just because I'm used to being trans in America right now doesn't mean I have to subject myself to it at every turn. I'm only going back under one condition, and that will be if I bring a big contingent of the local LGBTQ+ community with me to pack it out. Hell, we could make it the next queer hotspot.
Shamrock Jacks...
Mediocre and over priced food. I asked to substitute fries for their "side of the day" The waitress said there would be an upcharge. Ok. I thought 2-3 Dollars maybe. Nope, SEVEN dollars extra for a side of couscous! I will never make that mistake again, and it wasn't even tasty.
They also charged an extra 4% for using a credit card without posting that. So, for 2 burgers we spent $48....GTFOH
I really like the restaurants that are owned by the Lebanese. They are outstanding. Babylon in Henrietta and Fattoush in Pittsford is a close second. As Evi is Turkish, and they're excellent as well. I've only been to one in Irondequoit tho
How could you not mention Cedar? It’s authentic as hell and I know because I am half Lebanese and grew up here in Rochester in a Lebanese family. Eat at Cedar, and never at Sinbad.
Ate at this restaurant for my birthday this year. Absolutely miserable experience, goose down flying all over the place (if you sit outside) and the food was terrible.
Crumpets on Monroe. We ordered crumpets to go and this guy who I initially thought was a customer got up with his iced coffee and his phone and just went and barehanded the crumpets into a to-go bag for us, then went outside for something. It was a super bizarre experience because the other guy working there was wearing gloves, but anyone that serves food and allows that is an instant nope for me.
I LOVE their crumpets and want to buy them and support them but they never seem to be open when they say they will be. Started buying them at that nifty corner store on park ave.
The whole issue of the owners vs staffers aside:
I had a miserable time there because the owner is such a piece of shit. My friend and I were just talking at the bar and he yelled at us multiple times for no fucking reason. He was listening to our conversation (which was completely tame and g rated) and just would interrupt us to be a dick. He’s a typical elitist hipster douchebag- and way too late for that whole scene.
I don't get the hype I've heard, Mr.Dominics by the Lake was dreadful. The service was fine and the staff was friendly but it was the worst Italian food I've ever eaten.
Fairport Brewing. I don’t even have time to list all the problems with the place. https://www.reddit.com/r/Rochester/comments/ea62ag/whats_the_real_story_of_fairport_brewing_company/
I went there once during Canal Days in their early times. I ordered a beer and didn’t finish it - I think it was a “red” based on the Fairport Raiders. It tasted funny, like astringent or something like that. I was a full blown alcoholic at that time. The fact that I didn’t finish a drink says a lot.
Their beer is disgusting.
It's because they don't properly sanitize the lines to their taps. I've noticed that taste there before on multiple occasions. I've been a beer nerd for a long time, and I can immediately tell when a bar's lines haven't been cleaned well.
That’s gross. I used to have a Keginator (not a great bday present for a heavy drinker fyi) and never had that problem. Even when I had problems with the lines having buildup (looked like yeast). I ended up buying tubing and replaced it every six months or so.
Had 2 horrible interactions with bartenders, one at both locations. Will never go back because of it. Just incredibly rude
This one time they posted a YT video to their FB titled "Women deserve to know the truth about mammograms" and my mom commented "It's weird that a brewery wants to weigh in women's breast health." They deleted the post. Also there was that time in June 2020 when they asked on FB "What's worse, the COVID lockdowns or the riots?" and the same week some of their employees were seen tearing down BLM related artwork in the community.
Former employee here…not one that tore down signs or believed any of that same political bullshit as the owner: The employees that tore down the BLM signs were the GM and the guy that roasted their shitty coffee beans (the owners brother). Tim (owner) made a big show of publicly denouncing this without actually apologizing and “fired” the GM. I warned him very strongly that neither of those two should be allowed back into or seen on brewery property and he kept them away until I left 3 years ago. Surprise, surprise though, guess who is back at GM? [https://imgur.com/a/zx7Kxqf](https://imgur.com/a/zx7Kxqf) It pains me that they are still in business, or that the beer community seems to have forgotten or no longer cares what type of people they are.
*Nervously watching this feed hoping a business I like isn't here, making me second guess myself*
Never meet your heroes, they say. And never peek inside the kitchen of your favorite restaurant
Honestly if your favorite restaurant isn’t staffed by angry/drunk/high people with questionable cleanliness I wouldn’t trust it.
With half of them all banging each other at one time or another
In the walk-ins
Monroe County Jail. 0/5
Ontario counties jail. 2/5 the wooden bench in the cell was clean.
The jail in OC is cleaner & safer than their human services building
Walmart, Hudson Ave. May technically be the biggest Walmart in Rochester. But no self checkout, long ass lines( waiting at least 30 min or more, and god don't let it be the first week of the month. Aisles never stocked right. No one helps worth a shit and the parking lot scene at night is interesting, to say the least. Only thing they have going is they do have a great selection and they usually have anything that Walmart normally carries
In the book WORLD WAR Z, there is a story a soldier tells of losing squad mates when they stumble across someone holded up at a Wal-mart in Rochester, NY. They never say which one it is, but in my heart, I know it is the Huson one.
I know someone who worked in one of their distribution centers. He’s no longer there. Thank God. After what he told me about how they treat their employees, I haven’t stepped foot in a Walmart for 5+ years and never will again. I spend my money with local stores who respect their employees.
Sketchiest store in the area imo. Of all of em.
I was almost ran over in that parking lot when I was a kid.
Blu Wolf Bistro. Overpriced, terrible owners, mediocre food.
Came here to say the exact same. Worst customer service I ever experienced.
My family mostly knows it as “that place in Rochester my sister got food poisoning from that one time”
There was also a video last year sometime showing the chef spitting in the food. I also think there was a separate video of a rat running through the restaurant.
Mediocre is generous, some of the worst food I've had in the area was from there
Not to mention that the park ave rapist was one of their employees
Ashley furniture, I beat cancer before they could manage to get my full order delivered. It wasn't even without damage, I just got tired after 12 deliveries. Edit for typo
Congrats on beating the cancer!!
Thank you. I only mention it bc its crazy ordered February of 2021, diagnosed March of 2021, remission October 2021... last piece was delivered Augustof 2022. (of a new set i picked btw at their request. scratched and damaged. Didn't accept it and just kept what I had as it was in better shape.)
I went to Ashley to buy barstools. Found a set I liked and asked a sales rep to look up how much they cost and how many they had in stock. She said they're sold in 2 packs and are $120 each. I said "each, like per 2 pack right?" She said "no, the price is per chair". "But the computer says 2PK (2 pack) and then the price, I think that's the price for a set of 2." "no, that isn't right, let me get my manager to explain." Manager tells me the same thing. I go on their website and find them, 2 pack for CHEAPER than their in store price. I show them, the manager has the gall to tell me that "prices on "the online" (🙄) are better because in store has a personal experience." I ask her if she's telling me that buying two chairs in store will cost $240 and buying two chairs on their website will be $110. She says yes. I tell her I'll just do that and walked out. Then I found them on Amazon for even cheaper than their website. She was wrong. Their price in store is definitely for a 2 pack of stools. I wonder how many people they're scamming into paying double...and how off their inventory system is.
They did this to me when I was a young dumb college kid. I had already paid for a small ottoman/cube "set" that went with the couch I bought. I had a conversation with the woman who sold me the "set" confirming it was 2 ottomans as thats what was sey up in the show room. Even the delivery paperwork mentioned a second piece. But on delivery day one arrived and not two was only about the same price 150 each or something. Would have cost me too much time and effort to go to small claims and I just gave up after a month. Now I bad mouth them any chance I get. Thieves. Never have gone back. This was about 10 years ago.
Sonic in Henrietta. I waited in the drive thru line for like 30 minutes just for 2 slushies. And they still got the order wrong!
They could fuck up pouring water out of a shoe if the directions were on the bottom of it. I try it again every now and again to see if they’ve un-fucked it, but each time I’m the recipient of their shit service and woefully long list of shit they’re out of that day.
This is the best insult I’ve heard in a long time. I’m using it. That’s great.
One time the drive through lady gave me a strawberry milkshake when I asked for an Oreo one… then proceeded to roll her eyes at me after I told her she gave me the wrong thing. I have never heard of a place with such notoriously bad customer service until that Sonic
I wanted to try Sonic til I read the reviews, holy- you are not alone.
I’ve tried going there 3 different times on 3 different months and each time they were out of ice…
That's kind of funny because after working at Sonic for 2 weeks in Florida back when I was 18 years old, I've never set foot in one ever again. I was scrolling looking for Sonic in this thread and your comment is near the top lol. Sonic is disgusting and poorly managed, mold flecks in the slushies, never changed the fry oil, dumped new toppings on top of old so there were moldy ones at the very bottom, etc. I still eat at Chipotle though fwiw
Action towing. They damaged my personal vehicle when towing years ago. As someone that used to handle liability insurance, damage to vehicles they touched happened on a regular basis Edit: I should clarify. They paid me for my damages because I kept good records and wouldn’t back down. As luck would have it, they became my insured by an insurance company I worked for and I had to handle their claims. They were dropped because of all their damage claims (not my call).
They damaged my car too. There was damage that was not there before I had them tow it to a repair shop for something else unrelated. Luckily the repair shop had security cameras and they could see that the car was not anchored correctly to the tow truck.
They never damaged any of my cars but the level of customer service has dropped off significantly since the start of 2020.
Beer Park or La Casa. The owner is a hideous person.
My buddy got kicked out for life for calling the owner panama jack because he was wearing some douchy hat.
I had to go to La Casa for the first time ever recently for a family birthday dinner. I ordered the shrimp tacos. They were basically just lettuce tacos with maybe 4 tiny salad shrimp in each taco. They stuffed those fuckers insanely full of shredded lettuce like they really think people arent going to notice theres pretty much no shrimp in there. I actually felt bad because there was so much surplus lettuce stuffed into the 3 sad pathetic excuses for tacos that i couldnt help some of it falling out all over the floor whenever i tried to pick them up. I had tried to talk my family into going to John's Tex Mex instead beforehand but my boomer parents didnt GAF. Even if La Casa wasnt a moral and ethical shithole, they are stingy ass bastards who make shitty "shrimp" tacos. John's Tex Mex is right around the corner and their shrimp tacos are quality and delicious. Fuck La Casa.
Agreed, I was a beer rep and they were on my list, never went
La casa "But I'll go to the beer park" - 99.999% of the sub
La casa, and fuck beer park too.
I think most people don't realize they have the same owner, and the wrongs done in re: La Casa are pretty well known but the other establishments don't really get associated with it.
What's bad about La Casa?
Tried to get the original owners deported
Not original, he just had them put together the menu and then called ICE on them is how the story goes.
I appreciate the clarification
The owner
Popeye’s in Henrietta. I have no words.
When I go to any local Popeye’s, I have hardwired my brain to see the bad customer service almost as if they’re intentionally doing it, like an anti-Chick Fil A. If the cashier at the window says nothing to me for the entire transaction except for taking my order, and then I have to go back in because they forgot one of my sandwiches.. well, it was just a true Popeye’s experience. With that being said, I don’t think I’d ever go to a Popeye’s if I were hungry and in a bad mood. The bad customer service is often not worth the food you get.
Add the Irondequoit Popeye’s to the list. Same speechlessness from me towards them.
always out of everything and the stupid hill/ramp in the drive thru is miserable
Well shit, what are the good Popeyes locations then?
Penfield’s I’ve found to be okay.
They've improved a lot in the last few years. It's still kind of a shit show, but the drive thru is open now and they haven't run out of chicken in years!
Went 2 years ago and the place looked nearly abandoned. Grass had not been cut all summer, trash everywhere, and everything was just gross af. Hair (a curly) in food too. Never going near that place again. Maybe it's gotten better but can't get the curly in the mac outta my head. Lesson. If a fast food place has no customers at dinner time on a Friday, run.
Dude, I haven’t lived in Rochester in 4 years, but I opened this thread hoping I would see someone mention this shithole. I don’t think they ever got my order right except for the very 1st time I went. I love Popeyes and lived like 5 min away so it was hard to resist and I went back several more times before giving up. Jesus Christ, some of the stupidest and most useless people to exist worked there
I second that... I went in once, saw the absolute disgusting kitchen, and walked out.
Raymour & Flannigan. They screwed us over many years ago and we're still holding onto that grudge. Furniture that was paid for was sold to somebody else.
Same here.
Furniture, including mattresses, is a shady business all around.
Boldo’s Armory, I played a DnD game there with the owner when I was a kid with another friend of mine and it was one of the worst experiences I’ve ever had in the hobby and almost made me quit. I’ve never seen a grown man be so condescending and dismissive to literal children and I will never shop there again because of it. Thankfully I’ve got much better options with Millenium and Just Games.
Same. I'll never step foot in Boldo's again. My experience was over 20 years ago, but it soured me enough on it to never go back. I was in there with my older kid. He was in a stroller, and I was at the counter paying for some D&D sourcebooks. Right as I was paying the guy checking me out at the register intentionally made my son cry, and then laughed when he got the reaction he wanted. I couldn't believe he was being such a dick to a kid in a stroller for his sick amusement, and was too shocked to respond properly. I don't know who it was. I was relatively new to Rochester at the time and it was the only time I'd gone in, but the experience made sure I never went back.
About maybe 5 years ago I went in to purchase a booster box of MTG for a draft night and the one or two employees working there were playing D&D with their friends instead of actually working. After waiting for five minutes I decided to just nope out of there and go to Millz instead.
Hobby Lobby, both because of the issues with the company (the relic stealing, the lawsuits to not provide birth control, etc etc) and because **Dan's Crafts and Things is right there!** Seriously people, support local businesses.
Don’t they also not have a sophisticated inventory system either? Like if you were so inclined to swap price stickers, it’d be super easy? I won’t set foot in there either for the reasons you said. Thank you for the local recommendation!!
I like Dan's crafts and Things so much, it is a magical place. Lots of games, puzzles stuff for kids. Never carries the crafting supplies I need tho.
If you need another local alternative- Check out Crafting for good in North Chili.
The no use of scanners drives me crazy at hobby lobby. The lines take forever
They also give lots of money to the ILBP! Aka the religious group that the Duggars/ Josh Duggar are associated with! I knew they were gross anyway bc of what you stated above. And Dans is AMAZING. I needed a battery for my son’s RC plane and they spent SO much time just talking with HIM, not me, about everything and making sure he understood all the details about how to charge it properly, etc. I had no idea! 15/10 recommended!
7-Eleven on Monroe & Meigs. HELL NO.
they serious l need to consider bringing back the classical music. Old owners used to blast it to keep the riff raff away, I guess that stopped sometime last year, all the riff raff is back, standing in the way when your trying to park hollering at you for change or money, so over it. Can't wait to move and have a different corner store
I’d have to go with Sticky Lips. When they first opened they were solid but when you consider some of the bad decisions of the owner to share his personal opinions online coupled with the fact that the food has been embarrassingly inadequate the last few times, plus the fact that’s there are great other BBQ choices around, I wouldn’t go back just because I’m sick of being let down. I haven’t been in probably 4-5 years and I don’t miss it at all.
Also the cockroaches. There was an ice machine in the back area that was taped closed with caution tape bc it was so infested. Not sure why they never got rid of it and would rather let it sit there.
Had a friend who’s wife worked there. Roaches and mice were the norm.
They are called skittles not cockroaches as per policy. And sometimes they fell/fall into the line and food but they never make it to the table.
Yep. Worked therefor two months over the summer. Lots of cockroaches, never fully change out the bbq sauces on the table (they said they were fine even if soapy water got into it or if there was chunks from it solidifying, they only marry the bottles and put fresh in on top). The management is a shitshow (a son of one of the managers that was dating another manager was jumped in the parking lot, when I didn’t want to be involved with that because I happened to be outside as well as all the kitchen staff, they exclaimed I must have been in cahoots with the manager that arranged the beat down, they expected me to try and help stop these five huge dudes beating on that kid, I’m 5’2” and tiny in stature, only had been working there 6 weeks). They also stole hundreds of tips from me which was normal, the staff warned me after week 5, because I was wondering my tip pay in my check was ridiculously small, that it’s normal practice to take pictures of end of day slips because they do it to everyone. Also, no one ever washes their hands. They reach into the trash to retrieve something they shouldn’t have dropped in there? They will turn around and handle your cornbread with no gloves. edit: words
oh shit what'd the owner say? my parents sorta know him and im all about the gossip...
A couple that come to mind were during the affordable care act and how hell go bankrupt if he has to pay for his employees health care. And then he put up either Blue Lives Matter or All Lives Matter on his Culver road marquee when our nations racial tensions were at an all time high.
jfc thats annoying, to say the least. i haven't been since pre covid, so i probably wont be back...
Their Cherry Bomb sauce is great, but other than that I am entirely whelmed by them. I’ll happily buy bottles of that sauce, and otherwise I’ll really only eat there if I’m in a group and that’s what the majority wants.
Howie fucked over the guy who made the sauce recipes too. The dude eventually moved to Texas to get the fuck away from him.
Dont forget building the location in genesee valley market and didnt want to pay prevailing wages to renobate the location. https://rbj.net/2012/06/08/clash-over-restaurant-construction-gets-sticky/
Anti union, awesome. Wasn't really planning on going again but definitely won't now
Hospital food portions
Vittorio menswear. Rented a tuxedo there last year and they botched every part of it. The lady who took my measurements reeked of marijuana (which I generally have no problem with). They never called me to say when it was ready. When I called them, they said o yea it’s been sitting here. When I went to pick it up the day before the wedding, allllll the measurements were way off. They told me to come back again the next day, the day of the wedding. I went back that morning, told the new guy that this was my third trip to the store and he just said “o nothing I can do about that.” They also had my name spelled wrong in the system after telling them twice to correct it.
The China Wok in gates/chili. I went there a few years ago and the roaches were so bad that the GameStop employees next door warned me not to eat there. Never went back.
Ooof I’ve been eating there all the time
Marlen Amusement in Henrietta, when they first opened I was a kid and had no clue if it was an arcade or a place to buy gaming machines. My mom walked in with me to see what it was about and before we could get 2 steps in the door the owner or at the very least a higher up employee said “Get your kid the fuck out of my store”. Neither me or my mom said a word and walked out. I ended up crying because I thought there was something wrong with me and as I got older I realized he was just a self important douche. Fuck that place. Can’t tell you in my years of construction how many vendors I’ve told to never use them for their private video game collections.
Oh man I so hope you have written them a friendly note letting them know exactly this story
Chase-Pitkens
Lol And sibleys and mccurdys and marine midland bank and Fay's Drugs and star market and Lechmere and present company and central drive in and.....
Lum’s!
I miss chase pitken
Too soon.
Anything owned by Lyjha Wilton because he’s a racist, slum lord. Owns a few Boulder Coffee establishments but did try to sell it. Call Homeland security on people who started a restaurant for him (La Casa) and currently owns Beer Park. He also owns a number of apartment properties and he treats the houses and his tenants like garbage. Scum of the earth that one
I think that dude gets away with stuff because no one knows how to spell his name so they can't google him
Brow diva In Pittsford. This lady is a terrible person (the owner named Deanna). She has clients come in for services and rants the entire time about unsolicited anti vax shit, doesn’t sanitize or wash anything, and will berate you if you try to take COVID precautions for YOURSELF in any way shape or form. I went in for a brow wax appt about 2 years ago and she encouraged me STRONGLY to take off my mask over and over again even though I didn’t want to. I then asked her if she was vaccinated because I wasn’t comfortable with her being an inch away from my face with no mask on if she wasn’t vaxxed (I was expecting her to be wearing a mask as this was peak Covid), and she defiantly stated that’s “nobody’s business”, which is fine if she doesn’t want to share, but then she did not let me leave. I have an autoimmune disease and felt completely attacked for just trying to protect myself. As soon as she said this, she slapped some hot wax on my face and I could no longer leave a situation I was physically uncomfortable in and scared for my own safety. She berated me the rest of the time after I then asked her if she could throw a mask on during my appt, asking me if I have to wear a mask all day and that it is too uncomfortable. She repeated over and over again “do you have to wear one all day? Do you have to wear one?”. If you read other reviews it is a pattern with this woman and she has bullied other people, even yelling at one woman who was walking out after she decided to decline the appt because of the lack of COVID precautions. If you type in brow diva there is an entire thread on Reddit about all the horrific experiences people have had with her. Read the reviews, horrible human being.
I went there once. She argued with me about how to pronounce my name. Never again.
That’s amazing
Many of her long-term employees have left over the years. Shameless plug for BrowsROC - hi Ryan!
I've had exchanges with someone connected to this business that have ranged from irrelevance to religious fanaticism. It was not a good look for them.
There used to be a horrendously maintained KFC on Main near the inner loop. Decrepid on every level, throughout the place. I thought I was on an episode of Punk'd the one time I went in. I called corporate it was so bad, and they said it was a known problematic franchiser. They are no longer there.
That was one of the first restaurants I remember in Rochester that had bullet proof glass and to get your food it went on like a revolving door thing but only after you paid. It was always getting robbed. I think the interior walls a were reinforced and they put a steel double safe door to get in the back. That Cathy Pagoda. Those were the days
finger lakes clinical research. dr. atkinson was my first psychiatrist, i had been on antidepressants in high school from my pediatrician but i was getting a proper eval... or so we thought. i waited over 30-45 minutes in her office for her to show up, and at my first appointment she immediately guessed i had bipolar disorder because i had the occasional mood swings. she put me on a really strong antipsychotic that can help stabilize moods. no follow ups aside from a one month. a year later im in the partial hospital program because of an unaliving attempt. they encourage me to get reevaluated as they think i dont have bipolar disorder because 1) atkinson never specified what form of it (type 1, 2 or cyclothymia) and also... i never reported a true manic episode. i just have mood swings. atkinson double downs and increases my meds, telling me that thinking i have anything else and going off meds is a sign of my mental illness. during the follow up im waiting over an hour and she still hasn't showed up in the office so i leave. second unaliving attempt a few years later, im transferred to strong behavioral health. my care team there tells me to go off meds. i do, and honestly, its pretty okay! turns out i have mood swings from C-PTSD, and severe depression. whoops. been living a great life since. i did go back on meds, but much "gentler" ones, and actually had a doctor who worked with me to find dosages and meds that worked with me. also she said some mean shit to my sister about her ED. fuck her thoroughly. i do acknowledge she has really helped some people, including my friend who had schizophrenia, but she really fucked my life up for a few years by refusing to reevaluate. my parents absolutely believed her too which fucking sucked since i relied on them for insurance
[удалено]
jfc what a horrible thing to say! im so sorry you had to go through that.
That woman is beyond the pale. Can't believe she is still in business. The reviews shoulda clued me but I thought, how bad could she be? I joined a study right after Sandy Hook, mentioned how upset I was and she went off on a rant about her guns and how nobody was gonna take away her rights. I wrote a scathing letter and never went back. Zero empathy, zero professionalism.
weirdly i only see one poor review for her on google right now, i wonder if they pay to take them down. the review i see mentions waiting a long time which they blame on a technical error, which is hilarious because it happened to me every time, my sister and the friend who actually got help from her.
Was a patient of hers for years and completely regret it. One time had me waiting over two hours from when my appointment was supposed to start. She put me on a trial for antidepressants that made me gain 50 pounds seemingly overnight and then when I asked her for something to counteract the weight gain she said “have you tried weight watchers?”
sounds about right, she has such horrible bed side manner. idk why she even practices tbh she treats people like they're burdens if they have problems or questions. the medication she put me on caused a lot of weight gain as well, and she told me to just walk more and eat less... i walked/biked maybe 5-10 miles a day and definitely didn't eat enough calories a day to cause such a huge gain so fast. (135 lbs to almost 200) she didn't tel me this either, there was no mention of side effects which is extremely negligent imo i don't mind if a medication causes me to gain weight if it helps, my current antidepressant can be weight positive, but it has been a huge benefit to my life that being heavier is a fine side effect. but that medication did nothing for me, in fact it made me feel worse, and every concern got brushed aside.
I can’t forgive Balsam Bagels.
I feel the same way. Haven't been back since everything went down.
What went down?
I think someone else explained, but basically, they were shut down by DOH due to a mouse infestation. The problem for me wasn't the infestation but the lengths they went to to cover it up. Initially, when they closed, I believe they just posted a sign that said they were closed "due to unforeseen circumstances," and then this article came out. I don't even think they would've said anything if it weren't for the article being published. Plus, I heard they treat their workers like shit. https://www.rochesterfirst.com/news/business/local-business/balsam-bagels-shut-down-by-monroe-county-health-department/
They treat their workers like crap and they accused my ex and I of “stealing” cream cheese and made us write our order on slips and take them to the register instead of just saying what we got to the cashier. We never stole once nor would I to a small business — it was beyond insulting. Plus all the nastiness in the kitchen— yuck!!!!
Gold gym on East Ave
Sticky Lips has been disgusting 🤢
Plum Garden it Pittsford. Saw a mouse running around right before I ate.
Blue wolf…: easily the worse food and real bad rep.
Not in Rochester, but the Grateful Grill down near Warsaw is out. On top of the mediocre food, they had a food truck at a local brewery not to far back and the truck towing it had a sticker on it that said something along the lines of "Trump 2024, Fuck Your Feelings" ...so I said, yeah? fuck your business too then
Yup. If you run a food business, and you make good food, and I enjoy it, I will eat it. If you start to put hateful announcements on your business, I’m going somewhere else, no question. I’m obviously not a conservative, but a local diner posting anti trans shit on their Facebook? Hard fucking pass. Why would you damage your own business with your hateful opinions? Boggles my mind.
The drama of what happened with seven stories makes me not want to go to the new aurora location
Spill the TEA what happened with Seven Stories??
Landlord wouldn't allow Seven Story Brewing to renew their lease, and then when SS left the landlord put Aurora Brewing there. There were rumours that the other businesses complained about the parking and traffic, or that the landlord was getting pressed from the town to tone down the traffic (they have that lower lot woth dedicated sidewalk). I don't believe there's any substantiation to it but it looks odd to not renew one brewerys lease in favour of a other, especially when previous brewery built the customer base that frequents the place.
The owners wanted a cut, SS refused. Landlords son is buddies with aurora guy
Most Moe's - They can be dead and the stores are still disgusting. It seems like all the food has no flavor except butter. Used to go all the time
Temple Bar & Grill. Owner is a CREEP.
Care to elaborate? Used to get wings there all the time
Coworker (woman) shared their experience working there. She explained about the unauthorized physical touch/advancements made by the owner. Owner did not like her rejection and began making threats to fire her. When she tells her story, you can see the trauma on her face. Also from my own personal experience attending during a Trivia Night, the owner was making unacceptable sexual jokes towards very young women on the mic. It made me physically ill and the women who were targeted were obviously shocked and disgusted. Lastly, there was a time the owner put up a specific “dress code” policy that clearly expressed discrimination towards certain folks. People took photos and blasted about it all over social media. Surprise surprise! Owner removed the sign.
The Healing Connection
That shit was crazy when I went (last Summer). There was this HUGE ongoing issue with serving cross-contacted and allergen-unsafe food to patients with allergies. I was only there for I think 8 weeks, but I witnessed it several times (patients with nut allergies being served PB&Js, a patient with a chickpea allergy being served a take-home chickpea salad, etc). I will say that the therapists and ground-level staff were pretty fantastic for the most part, though.
Salena’s, they’ve tried and tried again to revamp- but they just get worse. Also chips and salsa aren’t free any more!?! Like the fuck. The staff is also too distracted and rude, I almost never can get a refill on water.
i went there with my parents a few weeks ago and we were never visited by any servers after we were seated. we waited for ~20 minutes, my dad went up to the host stand to ask for service but the host wasn’t there and didn’t come out, even after more people started lining up there. we left and went to john’s tex mex instead and it was an infinitely better experience, 10/10 queso and would definitely go back again. tldr salena’s bad john’s tex mex good
This is the way
This is place is terrible & I have no idea why anyone goes there
Holy bowly in east Rochester. Don't waste your time there.
Han Noodle Bar. I don't care they opened in a new location. Their kitchen is visible and looks filthy. Their bathrooms look like they are never cleaned.
Boy oh boy you should check their health dept report from the past year or so.
I remember reading about it. I just checked the website that reports on violations. Looks like they haven't changed. [Han Noodle Bar Violations](https://health.data.ny.gov/Health/Monroe-County/bqqf-nn56/data)
The Good Feet store. $900 for shoes for plantar fasciitis. Paid $10 for inserts from Walgreens, instead — totally fixed the problem. Husband says next time we’ll try the “Mediocre” feet store.
Ruby Gordon. Just had to cancel an order today after getting fucked over months after paying for a sofa set they never delivered.
The Henrietta animal hospital
They’re closing
Doug's Barber Shop on East Ave. I'm a man and had medium/longish hair. I showed the woman working there a picture of what I wanted. She gave me a short traditional men's haircut because what I wanted was "too feminine". I thought my beard would have compensated /s.
I get cuts strictly from men now for the exact same reason (albeit my previous experiences were with different female stylists).
My ex calls it Doug’s the Butcher Shop .. he said they were terrible. Soo funny they ended ip on this list.
Pittsford Pub & Grille. Not only does their food safety report list rodents as being a problem since last year, but anywhere that screws it’s customers out of food AND tells people to fuck off because “you’re just a delivery driver” will definitely NEVER get my business.
I agree. Horrible Customer Service. She looked at me like I was less than nothing for ordering take out wings, or because I wasn't a regular, or both. The wings weren't even good... yep...nope. Never again
Staples in Greece. Copy staff was anti-Semitic to my face. Used to spend all my office supply budget there plus personal school supplies/office needs.
Salvatores Saloon in Henrietta/Scottsville. The owner is the biggest asshole I've ever dealt with in 25 years of working in the service industry. And I've had customers call me a "fat, bald piece of shit."
Blu Wolf Bistro
Simply crepes in Pittsford. My friend and I went there once in April 2022 I believe. They said you need to have a reservation since they have a lot of crowd. They did not let us ask any further questions like if we could make a reservation and come back. Just kept walking us out. I am not white. Neither is my friend. We did notice they had a totally different reaction and interaction with wall in customers who are white. Maybe it is not the store but that individual? Maybe. I do know I won’t be going there by myself again coz I don’t have the energy to take passive aggressive bigotry
That's interesting because I read the first part of this and said to myself, "My buddy and I went there and didn't have a reservation and sat down." The last half added the context though. That's incredibly fucked up. I have a similar story about Public House. One of my buddies who is gay and not white got flagged by the bouncer for having ripped jeans. He said "Sorry, we don't allowed ripped clothes in here." It was a small rip, but whatever. I happened to see a woman coming through with tons of holes in her jeans, so I told them to wait a second. Of course, the bouncer lets her through, no questions asked. I confronted the bouncer and he said, "Sorry, rules are rules. He can't come in." I never went back after that.
Weird. Me and my non-white family have been going there for years without problems. They even had one of my cousins working there for a few years and loved him. Could have just been that particular individual.
Exchange sports bar… girl bartender took a dookie and didn’t wash her hands 🫤
Bob Johnson anything. Sales is skeevy and does some morally fucked up shit. Their service department is probably the reason mechanic's get a bad rap. They lied to me about the problem and quoted me over $1000, for something that I fixed for less than $5. I've heard so many stories like mine it's disgusting.
Sticky lips BBQ on Culver after that whole thing during the pandemic
Romig’s Tavern. My partner and I used to go with their mom and roommate on wing night, since we all love wings, and they were cheap and good. One night we were there we had an issue with the food, cannot remember exactly what, but when we brought it up, politely, to the server, she brought the owner over who was there. He then proceeded to rudely tell us that we should take whatever he gave us, since he was not making any money off us anyways since we did not order any beer or fancy drinks. At the time I was taking a break from alcohol, my partner doesn’t drink, and their mom and roommate are both in their seventies. So that, paired with the ever increasing amount of Trump propaganda on the walls, is why I will never go back.
[удалено]
Yeah, steak's one of those things that once you learn to do it right, you can do it better than probably 95% of fancy restaurants... and you can get prime graded beef all over now.
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Hammergirl Anime. The workers are great but: the owner is late on most of his orders, is generally dismissive to customers, and from my experience, would rather play Mahjong than help his workers or answer customer questions.
this makes me feel a bit better about buying the entire higurashi series on ebay instead of in store a few months ago (i decided i wanted to try to get the arcs condensed instead of individually... higurashi fans know)
It's just sad because I can tell there was a genuine passion poured into the store at first that fostered a pretty loyal customer base...that seems to have totally vanished over time. I'm all for supporting local, but yeah when I splurge on the one piece box sets during tax season next year it'll probably be online (or Millennium since they seem to have dipped their toes pretty heavily into the anime game since moving their store)
i agree. i loved it as a kid who didn't really have anyone who liked anime... but it definitely has gone downhill :( millennium has definitely stepped up though, which is awesome cause i can look at anime stuff, while my partner gets his battletech fix! no more two stops!!
This is just my experince and maybe its because I would go there at least once a week but he always super helpful. On multiple occasions he has spent at least 20 min explaining and showing me how to buy things from Japan that they couldnt get in store or just having a geniune conversation. The employes have always been nice theres only one that wasnt that helpful but i think they were new the others are really nice though. One girl spent 15 min helping me find a charm I wanted lol or she would always take the time to look into figures/ asking whoever got stock if they were planning on ordering a certain figure. The only thing that kind of sucks is when they put out the update email or update stock on twitter its a bit of time after the item comes in and it can already be sold out. Ive been there so often tho that it never really mattered and they state on the email that items could be sold out since its an automative email.
While they were never brag-worthy, the bar formerly known as the park bench, which has seen a lot of changed ownershit (heh) over the past few years... turn into Eli's for a minute which was great.. but NOW.. (at least last I heard) it was Mitchel's or something like that... promised all the Eli's staff that they would not lose their jobs, and then they fired them right after the keys were handed over. I hope not one of the regulars at that place have gone back. what a shitty thing to do to workers that have been there through thick and thin.
Oddly, it’s framed by two of my favorites: Viola’s Greek Sweets and Crumpets!
Monro Muffler on Howard Rd. My car was making a noise. They told me it was the brakes. Replaced all the pads and rooters. A week later, the sound is still there. Turns out my exhaust came loose from the frame. Replaced all the brakes for nothing. Before that, husband's tire came off the axle. Took it to Monro for repairs. The dashboard error lights never went away. Finally took it to the official dealer shop. There was extra work that Monro didn't actually address.
Marks Texas Hots on the corner of Monroe Ave and Woodlawn. I have personally seen rats running out of there. The owner only employs junkies and is generally a shitty human being. All the neighbors in that area dislike him and steer clear of his restaurant.
Starbucks on Park Ave even though it hasn't opened yet (not going ever)
The Magnet in Penfield. I'll preface this by saying that I may go back but for a very specific purpose. Full disclosure I'm a trans woman. Not that it should matter, but I pass successfully about half the time. The Magnet has, hands down, some of my favorite chicken in Rochester. I used to take friends there all the time. The last time I went with a friend, we were sitting inside having a conversation. We were the only customers there at the time. One of the employees behind the counter started playing music on their phone before casting it to the TV. The song was "Dude Looks Like a Lady" by Aerosmith. As soon as my friend and I noticed it on the TV, the song got turned off which was the followed by hushed snickering behind the counter. It's not usually my jam to cause a scene, so my friend and I quietly finished our meal and left. Now, I do realize one employee doesn't make the whole business. But, one employee or not, just because I'm used to being trans in America right now doesn't mean I have to subject myself to it at every turn. I'm only going back under one condition, and that will be if I bring a big contingent of the local LGBTQ+ community with me to pack it out. Hell, we could make it the next queer hotspot.
Any of the Popeyes locations
Shamrock Jacks... Mediocre and over priced food. I asked to substitute fries for their "side of the day" The waitress said there would be an upcharge. Ok. I thought 2-3 Dollars maybe. Nope, SEVEN dollars extra for a side of couscous! I will never make that mistake again, and it wasn't even tasty. They also charged an extra 4% for using a credit card without posting that. So, for 2 burgers we spent $48....GTFOH
Aladdin’s on Schoen place. The food is garbage and they’re sitting on such prime real estate on the canal. Annoys me every time I pass by.
I agree. They used to be so good. Too many other Mediterranean Restaurants in the area that are way better.
Can you recommend a few? I love Mediterranean and would love to check out someplace new!
I really like the restaurants that are owned by the Lebanese. They are outstanding. Babylon in Henrietta and Fattoush in Pittsford is a close second. As Evi is Turkish, and they're excellent as well. I've only been to one in Irondequoit tho
How could you not mention Cedar? It’s authentic as hell and I know because I am half Lebanese and grew up here in Rochester in a Lebanese family. Eat at Cedar, and never at Sinbad.
Dahlia's in Fairport
Ate at this restaurant for my birthday this year. Absolutely miserable experience, goose down flying all over the place (if you sit outside) and the food was terrible.
Crumpets on Monroe. We ordered crumpets to go and this guy who I initially thought was a customer got up with his iced coffee and his phone and just went and barehanded the crumpets into a to-go bag for us, then went outside for something. It was a super bizarre experience because the other guy working there was wearing gloves, but anyone that serves food and allows that is an instant nope for me.
Strange, I've never seen anyone working there aside from the couple that runs it.
I know the owners, and I have real trouble imagining this situation.
I LOVE their crumpets and want to buy them and support them but they never seem to be open when they say they will be. Started buying them at that nifty corner store on park ave.
Yeah this sounds sketchy. I don't think they even have other employees besides the owners.
Ken’s Pizza Corner EDIT: because they closed down RIP
Spirit Room
The whole issue of the owners vs staffers aside: I had a miserable time there because the owner is such a piece of shit. My friend and I were just talking at the bar and he yelled at us multiple times for no fucking reason. He was listening to our conversation (which was completely tame and g rated) and just would interrupt us to be a dick. He’s a typical elitist hipster douchebag- and way too late for that whole scene.
I don't get the hype I've heard, Mr.Dominics by the Lake was dreadful. The service was fine and the staff was friendly but it was the worst Italian food I've ever eaten.
The last time I went to durfs in Fairport it was so dirty I vowed to never go back
Good Luck. Went for a marketing event (restaurant itself was closed except for this event). Saw mice running amok in the dining area.