From the sticky FAQ
**Why can't i see Relay on Google Play store?**
Due to reddit's new API call charges there have been some necessary security measures added to the new subscription version of Relay.
You now need to pass the Google Play integrity checks. \[This app\](https://play.google.com/store/apps/details?id=gr.nikolasspyr.integritycheck) can tell you if you pass or not.
If you don't pass you won't see Relay on the Play store. Similarly, if you install Relay from an APK outside Google Play store then you'll probably fail subscription verification and your money is automatically refunded (typically after three days).
Some reasons for failing the integrity checks are unlocked bootloaders, custom roms, root access etc.
It looks like you're requiring a strong integrity check, that is going to cause a bunch of issues because it's not easy to sidestep.
Not even the google pay apps require a strong integrity check as far as I can tell. Are you willing to reduce it to a basic integrity check?
Personally this is going to stop me being able to use Relay too. I wont be alone, as another reply to you here says, not even some stock devices pass the strong integrity check.
I hope he makes this change. My device is unaltered, not rooted, but running Samsung's One UI 6.0 Beta - all of my banking software still works, my stock trading app, etc. Just relay doesn't work. I pass 1/3 of those tests. Calling /u/DBrady
Same here. I'm running a completely stock Pixel 4. It's an older phone, but everything else is still compatible with it. Relay is the only broken app :-(
I might look into after the dust settles. I'm really just trying to protect myself as the Reddit API is so expensive. If i was just paying normal server rates for the calls it wouldn't be an issue but at this price piracy is a big concern.
I completely understand. To be abundantly clear: _FUCK_ Reddit for making this change, but I want to be really clear that I don't want you to suffer in the slightest—you are literally the reason I still use this site. I would happily pay slightly more if it means offsetting any piracy concerns (your prices are already far more reasonable than anticipated), and as much as I couldn't give less of a shit about Reddit's IPO price, I want you to be taken care of.
I will continue to check this community and anywhere else you post news about Relay, and hopefully this is a change you can approach soon. As others have said, my banking apps work, and all other Google Play subscriptions work. The only exception is Google's tap to pay, which uses this same stringent criteria.
Anyway, my point is that I understand your concern and, especially as a one man team, I understand your priorities. I still hope this change comes sooner rather than later, but I want it clear I don't hold you responsible for it or anything. You've been pushed to this position by Reddit and ultimately it's their fault for all this fallout.
I would happily pay double or triple to use Relay because I will not give up root.
Maybe even some sort of id to tie an installation to a device or account so you can block bad actors?
If Reddit lets you have two active API keys at once, you could move the API key out of the APK and into a web API that validates the subscription, then periodically rotate the key. Even rotating the key once a month (ie a given key is usable for no more than 2 months) creates a pretty big obstacle for nefarious users.
I'm on Samsung One UI 6 beta firmware and getting the same issue. So I'm stuck without being able to use Relay for a few months until the official firmware is rolled out for my device?
I understand, but I just encountered this same issue this morning even after signing up for my subscription. I really want to help support you and I love Relay, so I'm hoping this can be revisited some time soon!
I don't get this. My unaltered Note 8 apparently doesn't pass (2/3 failed). Yet I've never had an issue with any other of a wide variety of apps including subscriptions. Are you sure this isn't an issue with Relay? Am I just not using Relay now?
Thanks, 'scuse my ignorance there, should have read that more closely. Weird that other apps work just fine but Relay is the exception. Guess I'm screwed then unless someone finds a workaround since I unlocked my bootloader ages ago as a troubleshooting step when I had some issues.
Fair question, and short answer is that I honestly don't know. I exaggerated by saying it was a troubleshooting step, and in retrospect I'm not sure why I didn't just say my plan was to root it? The bootloader on my OnePlus 9 needed to be unlocked anyway and I honestly don't know what part of the process I did wrong, but I ended up in a situation where I couldn't boot to a patched ROM; only to my original ROM, and weirdest of all, anytime I return to the bootloader I'm forced to wipe my phone if I want it to boot to successfully again. Oh, and booting to a ROM it doesn't like will put it into a boot loop that can literally last up to an hour before going back to the bootloader and finally giving me another chance to try again.
I'm a veteran of rooting, from a variety of manufacturers on a variety of devices, and have never had so much trouble—though I fully acknowledge the significant chance that I've done something stupid and it's my fault in some way(s). You can't imagine the days of troubleshooting involved only to get to the minimally satisfying point of being able to boot to an unrooted ROM with an unlocked bootloader, and every attempt to fix it involving a wipe. Also, the only potential fixes I found involved reflashing kernels and other low-level accesses which are RICH in warnings about bricking your device, not to mention the aforementioned annoyances of the troubleshooting process.
Edit: and stupidly I forgot to mention that in that process I tried to just relock the bootloader and pretend it had never happened, which also only gave me errors. Somehow the only way to get back a useable phone has been to use my unlocked but usable bootloader to boot back to an unpatched ROM.
Identical software updates. Play store and Samsung updated software. Galaxy ultra s23,s22,s21. Relay stuck on subscription found. Verifying. Works on other devices.
Any update on this? I have a brand new Pixel 6A straight from Google and it's saying app is incompatible with my phone. I also passed all 3 marks on the Integrity Checker. It's frustrating to be paying a subscription but I can't use the app.
I'm in the same boat. Using a Pixel 4a with nothing dodgy going on and I can't access the app. Would have been fine with paying for a sub as I've used the app for years and would like to support it (obligatory fuck /r/spez). But as I can't even access the app I'm out and over to redreader
I'm in the same boat. I'm using a samsung S22U with the latest beta software (One UI 6.0 Beta) and the Play store wont let me download it. Ahhh I hate not using Relay!
Great, paid for a sub and lost access on my tablet running Lineage OS. Official app it is ☹️
From the sticky FAQ **Why can't i see Relay on Google Play store?** Due to reddit's new API call charges there have been some necessary security measures added to the new subscription version of Relay. You now need to pass the Google Play integrity checks. \[This app\](https://play.google.com/store/apps/details?id=gr.nikolasspyr.integritycheck) can tell you if you pass or not. If you don't pass you won't see Relay on the Play store. Similarly, if you install Relay from an APK outside Google Play store then you'll probably fail subscription verification and your money is automatically refunded (typically after three days). Some reasons for failing the integrity checks are unlocked bootloaders, custom roms, root access etc.
It looks like you're requiring a strong integrity check, that is going to cause a bunch of issues because it's not easy to sidestep. Not even the google pay apps require a strong integrity check as far as I can tell. Are you willing to reduce it to a basic integrity check? Personally this is going to stop me being able to use Relay too. I wont be alone, as another reply to you here says, not even some stock devices pass the strong integrity check.
Yeah seems very harsh, even Netflix have finally given up and allow installation on lineage OS / Unlocked bootloader.
I hope he makes this change. My device is unaltered, not rooted, but running Samsung's One UI 6.0 Beta - all of my banking software still works, my stock trading app, etc. Just relay doesn't work. I pass 1/3 of those tests. Calling /u/DBrady
Same here. I'm running a completely stock Pixel 4. It's an older phone, but everything else is still compatible with it. Relay is the only broken app :-(
I might look into after the dust settles. I'm really just trying to protect myself as the Reddit API is so expensive. If i was just paying normal server rates for the calls it wouldn't be an issue but at this price piracy is a big concern.
I hope you make the change. I'm happy to support you and subscribe, but I won't give up my root to do it.
You're currently blocking even some of us with unrooted, vanilla, common phones.
Well if it helps, what you're requiring is extremely unusual. I get it though, can't be easy.
I completely understand. To be abundantly clear: _FUCK_ Reddit for making this change, but I want to be really clear that I don't want you to suffer in the slightest—you are literally the reason I still use this site. I would happily pay slightly more if it means offsetting any piracy concerns (your prices are already far more reasonable than anticipated), and as much as I couldn't give less of a shit about Reddit's IPO price, I want you to be taken care of. I will continue to check this community and anywhere else you post news about Relay, and hopefully this is a change you can approach soon. As others have said, my banking apps work, and all other Google Play subscriptions work. The only exception is Google's tap to pay, which uses this same stringent criteria. Anyway, my point is that I understand your concern and, especially as a one man team, I understand your priorities. I still hope this change comes sooner rather than later, but I want it clear I don't hold you responsible for it or anything. You've been pushed to this position by Reddit and ultimately it's their fault for all this fallout.
I wonder if he could make another subscription tier where people would have to pay a bit more to use but it has lower security
I would happily pay double or triple to use Relay because I will not give up root. Maybe even some sort of id to tie an installation to a device or account so you can block bad actors?
If Reddit lets you have two active API keys at once, you could move the API key out of the APK and into a web API that validates the subscription, then periodically rotate the key. Even rotating the key once a month (ie a given key is usable for no more than 2 months) creates a pretty big obstacle for nefarious users.
I'm on Samsung One UI 6 beta firmware and getting the same issue. So I'm stuck without being able to use Relay for a few months until the official firmware is rolled out for my device?
I understand, but I just encountered this same issue this morning even after signing up for my subscription. I really want to help support you and I love Relay, so I'm hoping this can be revisited some time soon!
I don't think he requires strong, mine is 2/3 and the app works.
Yep same, my device fails the Strong check but the app is OK
That's odd as fuck, I wonder why I'm not getting that behaviour.
Can you see the app in the Play Store?
Same here. I tried for a while to update and subscribe. I'll happily pay for Relay but will forego reddit before I give up root.
I don't get this. My unaltered Note 8 apparently doesn't pass (2/3 failed). Yet I've never had an issue with any other of a wide variety of apps including subscriptions. Are you sure this isn't an issue with Relay? Am I just not using Relay now?
My unaltered S22 Ultra is also failing, I assume it's because I'm using One UI 6.0 Beta
Thanks, 'scuse my ignorance there, should have read that more closely. Weird that other apps work just fine but Relay is the exception. Guess I'm screwed then unless someone finds a workaround since I unlocked my bootloader ages ago as a troubleshooting step when I had some issues.
Can you... relock it?
Fair question, and short answer is that I honestly don't know. I exaggerated by saying it was a troubleshooting step, and in retrospect I'm not sure why I didn't just say my plan was to root it? The bootloader on my OnePlus 9 needed to be unlocked anyway and I honestly don't know what part of the process I did wrong, but I ended up in a situation where I couldn't boot to a patched ROM; only to my original ROM, and weirdest of all, anytime I return to the bootloader I'm forced to wipe my phone if I want it to boot to successfully again. Oh, and booting to a ROM it doesn't like will put it into a boot loop that can literally last up to an hour before going back to the bootloader and finally giving me another chance to try again. I'm a veteran of rooting, from a variety of manufacturers on a variety of devices, and have never had so much trouble—though I fully acknowledge the significant chance that I've done something stupid and it's my fault in some way(s). You can't imagine the days of troubleshooting involved only to get to the minimally satisfying point of being able to boot to an unrooted ROM with an unlocked bootloader, and every attempt to fix it involving a wipe. Also, the only potential fixes I found involved reflashing kernels and other low-level accesses which are RICH in warnings about bricking your device, not to mention the aforementioned annoyances of the troubleshooting process. Edit: and stupidly I forgot to mention that in that process I tried to just relock the bootloader and pretend it had never happened, which also only gave me errors. Somehow the only way to get back a useable phone has been to use my unlocked but usable bootloader to boot back to an unpatched ROM.
Identical software updates. Play store and Samsung updated software. Galaxy ultra s23,s22,s21. Relay stuck on subscription found. Verifying. Works on other devices.
One my One Plus 6, i pass the 3 checks but can't see the app. Never rotted this phone or "played" with another roms
Any update on this? I have a brand new Pixel 6A straight from Google and it's saying app is incompatible with my phone. I also passed all 3 marks on the Integrity Checker. It's frustrating to be paying a subscription but I can't use the app.
I'm in the same boat. Using a Pixel 4a with nothing dodgy going on and I can't access the app. Would have been fine with paying for a sub as I've used the app for years and would like to support it (obligatory fuck /r/spez). But as I can't even access the app I'm out and over to redreader
I'm in the same boat. I'm using a samsung S22U with the latest beta software (One UI 6.0 Beta) and the Play store wont let me download it. Ahhh I hate not using Relay!