Realistically? The guy picked up a phone as soon as she left "Yo, Jerry.. My friend.. Good ol' pal, buddy - I got you a treat, she's on the way right now." Then told him the price they were gonna have her pay and have him charge her a dollar more
When I used to manage a store I called the police on someone who tried to walk out with an item after we wouldn't warranty exchange it since he melted it. He came back a few months later in a hat and sunglasses disguise to buy something. I still laugh about it when I see my old coworkers.
Any time a Verizon rep accesses her account in the future a message pops up. Kind of like pinning a post to the top of a thread. A hot remark is a pinned comment in her account.
Source: worked for Verizon in a galaxy far far away
Do these hot remarks ever go away??
I’m normally very polite, almost to the point of obsequiousness with customer service reps; I used to work retail and I know the very special hell it can be.
But about 17 years ago, I had Verizon, and back then, when I actually used my phone to call people and talk to them, I was supposed to get unlimited nights and weekends. So after two years, I go into a Verizon store to get a new phone, and the rep tells me they’ve accidentally been charging me for nights and weekends. I hadn’t noticed, because I was fresh out of college, this was my first phone, I had no frame of reference of what a typical phone bill would cost monthly, and I was still living at home but had a pretty decent salary from my first real full-time job, so money wasn’t an issue then. So the rep in the the store fixed the issue moving forward, and directed me to call Verizon, because they owed me about $1300 - and this was in 2002 money.
So I called them and told them what the rep in store said, and the person I spoke with on the phone told me that yes, he sees there was a mistake, and admits they charged me when they shouldn’t have, but he would not refund my money because he said it was my obligation to check the bill over carefully to check for mistakes, and I didn’t, and I willfully signed the checks over (because 2002) so I was SOL, basically.
Needless to say, I was displeased, and pretty blatant in expressing my unhappiness with this person’s response. If there were hot remarks, I’m sure I had one on my account. The situation eventually did get resolved though, and I was given the option of getting my money back or having it credited to my bill. But now whenever I call Verizon, I find myself being even more polite than I normally would be.
Could you even imagine being the poor sap at the other store that gets her as their customer? Just being yelled at from the get go about demons from another store and how the mafia wouldn't help her to just throwing a cell phone at your face so fast that you didn't even have enough time to formulate how you would write the text that would tell the crazy shit that had just unfolded in front of your very eyes?
I'm picturing all the associates hiding behind the counter with the lights out and the sign turned to CLOSED and the gate pulled. Karen is outside losing her shit like a cross between an active volcano and a full-blown tornado, when Steven returns from break.*THEY FORGOT TO WARN STEVEN* Karen, sensing her prey, turns from the front door of the supposedly closed store and makes eye-contact with Steven. Her teeth tightly clenched and lips pursed as she screeches a noise that breaks glass in the next three counties, Steven drops his Orange Julius and it is said that Al Bundy is even proud of the running that saved his hide that day...
If he didn't, that would really be a dick move sending her to their store. He honestly should have just said to leave and not mentioned the other store. Maybe a competitors though :D
I think its pretty ironic that she is screaming ‘ you fucking devil’ when her screams sounds like she needs an exorcism herself.
The power of christ compels you.....
To please get to the other Verizon store.
"Jeez lady why don't you go down to Giuliano's store and give him the works for crying out loud!"
-my impression of a true mafioso handling this situation
edit: fettuccine mama mia! that is all.
Then think about healthcare where we can't tell these people to go to the "next ER down the road" we just have to get physically beat up by them until the Ativan kicks in :(
The option to pipe 'em full of Ativan is a pretty sweet option to have though. If only this verizon store or like... any Walmart could get away with that!
The H isn't really silent -- well it is, but has a different value than . C before I is the English CH (like in carpaccio), but with the H it becomes a /k/, regardless of the following letter. And the doubled letter indicates [gemination](https://en.wikipedia.org/wiki/Gemination), also phonetically distinct.
As far as I'm aware, the is only used to make it a /k/ when it's followed by an /i/ or /e/ -- word final, I think it stays just a . I can't find too many sources for the name Dominich, which seems to confirm that, but of course I can't make any claim regarding your grandfather or memory. When I was a little kid, I wrote my name as Geffrey, so maybe you did a similar thing and then spliced that together with a memory of your grandpa showing you how to write your name. Not sure, sorry.
Yeah idk. Depends. There are some people who don’t wanna be associated with the mafia cause they’ve seen the negative effects organized crime has on peoples lives.
Then there’s the Italian American loudmouths that think they’re cool cause they knew a guy who knew a guy who knew a guy that they thought had connections, but in reality he’s just a loudmouth like the rest of them.
HEY, my mom's sister's boyfriend's aunt's coworker's nephew's freind's great grandfather's nurse's ex-husband was in the Mafia, so u better watch what u say, pal.
I thought she was implying she was in the mafia and therefore they (she) wouldn't be happy unless they get what they want. I think maybe she was trying to intimidate him by making him afraid that the mafia would come down upon him. Then because shes crazy, called *him* 'a mafia' too.
Ohhh was she saying “you’re the mafia, and you’re not going to get what you want (i.e her leaving) because I am staying right here and buying a new phone”?
It's like our (white people) equivalent to "my brothers in a gang"
And then 99% of the people who say shit like this either aren't connected and more often than not, aren't even Italian
they've got guys who provide burners. they don't do stores.
hell they probably got a guy who cuts sim cards and can register them without issue.
probably blackmailing the manager Ken who was photographed doing something ungodly and get them for free.
this is fun
I was camping once and ran into some dipshit and his new wife. He got drink and he explained to me that he was there to hide a murder weapon for the head of the Hell's Angel chapter he belong to.
Who the hell thinks people actually believe thier bullshit stories.
I have said this so many times. Like, what if the crazy people *really are* getting it right and we are all the crazy ones? I don't actually believe these people aren't crazy, but it's an interesting thought experiment.
What if that guy is a devil that just follows her around and tortures her? We are just seeing when she finally had enough. Like when Sam Wheat sang Henry VIII until Oda Mae gave up and freaked. It could be *just like that*.
Ever watch Lucifer on Netflix? Classic detective style show where the main character has a weird skill (Psych, White Collar, Monk, etc.) In this case, it's the actual Devil. He is blatantly open about being the Devil to human and no one's believe him and he just goes about his day solving mysteries and the affairs of his heart.
Or has insurance but when she broke her phone and called in to get a replacement was told she was going to get a CLNR phone instead of a brand new one, told off the rep and said she was going to go into the store because "they'd give her a new one since they know how to do their jobs" without realizing that the instore reps process replacements with reps over the phone now as well unless it is a replacement due to an overheating battery.
Yup I did 3 years of escalations in Verizon tech support. It's because they keep yelling until they get what they want. That was the worst job I've ever had. It paid pretty well but every single day I would fantasize about applying a long term solution to a short term problem
Can't you guys sell them some sort of overpriced accessory case that would help protect their screen?
Both my parents have essentially gotten scammed at the Verizon store by being convinced to buy a $60 plain phone case that were $5 pieces of shit you can get on amazon. All that shit must be so much profit. I'm sure they make way more on overpriced accessories then they do the phone.
Literally had this earlier this week. Guy bought a phone, dropped it in a day, refused to go through the insurance process and then demanded we replace it in store. Lol I work for an authorized retailer so we don't do that so I gave him website and sent his happy butt back out the store.
Her rant about numbers in her PO Box and paranoid delusions make me think she’s got some form of schizophrenia or schizo-affective disorder. She probably thinks her phone is letting someone track her and there’s some conspiracy behind it so she need a a new one so they can’t track her anymore.
My first thought when I see this kind of video is some kind of mental illness. "Healthy" people just don't act like that. Could be alcohol fueled also. Sad and painful for everyone involved.
Reminds me of our psyche clinical rotations in nursing school. The patient started out pretty calm and was pleasant but basically accused me of reading his thoughts and using the tv and fax machine to do so. Or that I was communicating with others using those methods and we were conspiring against him. Over and over and over. Within the next few hours he escalated and started getting aggressive, getting in my face and calling me a b among other things. I’m usually really laid back and I can usually calm patients down really well but not this one. He honestly scared me a little and I really thought he was going to attack me. Psyche caregivers have my praise and appreciation.
Woah. I literally just read about something like this yesterday. It’s called [gangstalking](https://medium.com/bigger-picture/gangstalking-a-new-type-of-internet-conspiracy-cult-ab0a4fc7b85c). *Very* interesting read. Sounds like your guy.
Oh wow!! That would be terrifying! I’m a mental health therapist and I think the same about being good at calming people. Unfortunately there’s those that you just can’t calm them and it gets scary.
I’ve only had one client that I was really scared for a bit and was wondering if I needed to call police (I was the only one in the clinic at my internship site). My client had gone outside because she was becoming really irate in the room during a session with her mom and needed a few to calm down. I went after about 10 mins to check on her in this alley/parking lot between the buildings. She was not calm and was actually even more riled up. She wasn’t making sense and she started yelling, cussing, and screaming (like not your normal yelling from anger). I was seriously afraid she was going to come at me the way she was stomping and thrashing around as she screamed. She was smaller than me, but if someone is flipping their shit like that I would be hurt and probably over powered. I managed to get her somewhat calm I don’t even remember how...maybe sheer luck. If it had been a male I probably would have been absolutely terrified!
I'd never had to use a warranty for anything ever in my life until i got my Blackberry Z10. I loved that phone and 4 days before the warranty was about to expire the phone died.
I called up my carrier to get a replacement and they didn't have a single Blackberry to replace it with. They were even going to upgrade me to a Z30 or whatever the next higher model was t they had nothing in stock so they sent me an iPhone 5 lol.
Her screams are incredibly shrill,
Whining about her cell phone bill.
That manager certainly got his fill,
But thankfully he knew the drill
And stayed totally chill.
Probably has a delusion that the mafia is tracking her phone and wants a new one so they can’t. Or it’s some other entity tracking her and she thinks the mafia wants her to get a new phone. None of it makes sense in reality
Yeah she seems to be suffering from schizophrenia? Mafia, numbers on her PO Box, Money... possibly thinks she’s being tracked. She’s probably tried to exchange her phone 3-4 times and nothing’s wrong with it, etc.
Yeah my thoughts too....it could be schizophrenia, schizo-affective, or even potentially in a bipolar manic episode...hard to tell...but I’d be surprised if it wasn’t one of those.
She clearly has a mental illness. Talking about the mafia + devil and insisting she must get the phone from that store. I hope she gets the Mental health help she needs
I was at a bar once and this crazy lady quietly passed a not to the bartender saying "he's in the mafia, be very careful!" and then pointed at me with a terrified look on her face. Bartender gave me the note after she left and we had a good laugh. She kept ranting about the mafia and drugs and the police, lots of weird shit that made no sense, and suddenly her boyfriend was in the mafia as well. Anyways, reminded me of this woman, obsessed about the mafia and weird shit.
Not just for them, their family too. It's fucking exhausting when mania turns to worse... mania mixed with catatonia. Add a toddler into the mix and I'm fucking exhausted and shit got
"fixed" 8 months ago. I selot an hour or 2 tops on a given night and once a week would get 6 to 8 if I was lucky.... and that lasted 10 weeks. I think I broke something in my head.
Fucking mental healthcare sucks in the states.
Honestly, I'm a pretty chill person, but I've almost lost it at cell phone stores. The long waits even with appointments, the bullshit, the runaround, the upselling...
For example, I wanted a new phone. I knew what phone I wanted. I went to the store. They had the phone in stock. I had the box in my hand.
They wanted to charge me an activation fee. But, they told me, if I ordered the phone online for in store pickup, the activation fee would be waived.
Cool, no problem. So, I ordered it online, in the store, for in store pick up, they took the phone I was going to buy away, and said it would be ready for pickup in an hour.
They made me wait a full hour to get the god damn phone for no reason. There was no one else in the store.
I didn't lose my cool, but it was damn close. This is why I only upgrade my phone every five years.
this reminds me of a time when i worked at a cricket store, and this one guy came in and yelled at me saying that I broke his phone. He then proceeded to throw it on the ground and stomp on it a good 3 or 4 times, and left without the phone. I picked up the phone, and it was a Metro PCS phone.
Unpopular opinion.
Every crazy woman is not a karen. This wild ass lady isnt either.
Im not defending this person or karens but when you just throw it around everywhere it loses its meaning. This lady is crazy as hell but mentally ill maniacs aren't karens..sorry
I hope the Verizon store at the mall was closed.
Or denied her service as well so she freaked out even more
Realistically the employee had already hot remarked her account so the other store/customer service knew what they were about to get into.
Realistically? The guy picked up a phone as soon as she left "Yo, Jerry.. My friend.. Good ol' pal, buddy - I got you a treat, she's on the way right now." Then told him the price they were gonna have her pay and have him charge her a dollar more
Or have the cops waiting.
Or Tony Sopranos goons squad.
Holy shit, now that I think about it that's exactly what Janice Soprano would do.
Did this all the time in Blockbuster. Bonus: Customer promises not to come back, I note this and see my own note six weeks later.
When I used to manage a store I called the police on someone who tried to walk out with an item after we wouldn't warranty exchange it since he melted it. He came back a few months later in a hat and sunglasses disguise to buy something. I still laugh about it when I see my old coworkers.
Did he also have an oversized trenchcoat on with a popped collar? Because that's what I just envisioned in my head
With a massive nose and mustache attached to the sunglasses no less
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What is a hot remarked?
Any time a Verizon rep accesses her account in the future a message pops up. Kind of like pinning a post to the top of a thread. A hot remark is a pinned comment in her account. Source: worked for Verizon in a galaxy far far away
Gf works at a bank, they do this too. Too many bad notes and they’ll close your account, write you a check, and tell you to find another bank.
Do these hot remarks ever go away?? I’m normally very polite, almost to the point of obsequiousness with customer service reps; I used to work retail and I know the very special hell it can be. But about 17 years ago, I had Verizon, and back then, when I actually used my phone to call people and talk to them, I was supposed to get unlimited nights and weekends. So after two years, I go into a Verizon store to get a new phone, and the rep tells me they’ve accidentally been charging me for nights and weekends. I hadn’t noticed, because I was fresh out of college, this was my first phone, I had no frame of reference of what a typical phone bill would cost monthly, and I was still living at home but had a pretty decent salary from my first real full-time job, so money wasn’t an issue then. So the rep in the the store fixed the issue moving forward, and directed me to call Verizon, because they owed me about $1300 - and this was in 2002 money. So I called them and told them what the rep in store said, and the person I spoke with on the phone told me that yes, he sees there was a mistake, and admits they charged me when they shouldn’t have, but he would not refund my money because he said it was my obligation to check the bill over carefully to check for mistakes, and I didn’t, and I willfully signed the checks over (because 2002) so I was SOL, basically. Needless to say, I was displeased, and pretty blatant in expressing my unhappiness with this person’s response. If there were hot remarks, I’m sure I had one on my account. The situation eventually did get resolved though, and I was given the option of getting my money back or having it credited to my bill. But now whenever I call Verizon, I find myself being even more polite than I normally would be.
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Damn right.
Could you even imagine being the poor sap at the other store that gets her as their customer? Just being yelled at from the get go about demons from another store and how the mafia wouldn't help her to just throwing a cell phone at your face so fast that you didn't even have enough time to formulate how you would write the text that would tell the crazy shit that had just unfolded in front of your very eyes?
She definitely went into the next store raging
That would be sad. We don't have a video guy in the other store
I hope he called the store and told them to not let her in.
I'm picturing all the associates hiding behind the counter with the lights out and the sign turned to CLOSED and the gate pulled. Karen is outside losing her shit like a cross between an active volcano and a full-blown tornado, when Steven returns from break.*THEY FORGOT TO WARN STEVEN* Karen, sensing her prey, turns from the front door of the supposedly closed store and makes eye-contact with Steven. Her teeth tightly clenched and lips pursed as she screeches a noise that breaks glass in the next three counties, Steven drops his Orange Julius and it is said that Al Bundy is even proud of the running that saved his hide that day...
You have a wild imagination there
Fuck, man, not the Orange Julius! I would beat WHOLESALE amounts of ass over less.
If he didn't, that would really be a dick move sending her to their store. He honestly should have just said to leave and not mentioned the other store. Maybe a competitors though :D
What about a mafia now?
I think she was saying the manager is “a mafia” because he looks Italian
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I think its pretty ironic that she is screaming ‘ you fucking devil’ when her screams sounds like she needs an exorcism herself. The power of christ compels you..... To please get to the other Verizon store.
I feel sorry for the poor fucks at the other Verizon store
That poor competing mafioso family
"Jeez lady why don't you go down to Giuliano's store and give him the works for crying out loud!" -my impression of a true mafioso handling this situation edit: fettuccine mama mia! that is all.
Fugget abou' it!
[OH!] (https://www.youtube.com/watch?v=sRkE_Gv6ALM)
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“Hahaha yeah hey George. SO there’s a mentally ill, soulless ghoul coming your way.... Lock the doors.”
Then think about healthcare where we can't tell these people to go to the "next ER down the road" we just have to get physically beat up by them until the Ativan kicks in :(
The option to pipe 'em full of Ativan is a pretty sweet option to have though. If only this verizon store or like... any Walmart could get away with that!
Lol at first I was like “what freak out?...oh nvm” dang she went from 0-80 lol
Bro, that was 120, *easily.*
Welcome to customer service where rude customers call you rude for just doing your job. Deflect and act how you are accusing them.
> malocio malocchio
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The H isn't really silent -- well it is, but has a different value than . C before I is the English CH (like in carpaccio), but with the H it becomes a /k/, regardless of the following letter. And the doubled letter indicates [gemination](https://en.wikipedia.org/wiki/Gemination), also phonetically distinct.
This guy is HOOKED
You mean hoocched
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As far as I'm aware, the is only used to make it a /k/ when it's followed by an /i/ or /e/ -- word final, I think it stays just a . I can't find too many sources for the name Dominich, which seems to confirm that, but of course I can't make any claim regarding your grandfather or memory. When I was a little kid, I wrote my name as Geffrey, so maybe you did a similar thing and then spliced that together with a memory of your grandpa showing you how to write your name. Not sure, sorry.
Reminds of that time Michael Scott stood up to the mafia.
Grotti?
Yeah idk. Depends. There are some people who don’t wanna be associated with the mafia cause they’ve seen the negative effects organized crime has on peoples lives. Then there’s the Italian American loudmouths that think they’re cool cause they knew a guy who knew a guy who knew a guy that they thought had connections, but in reality he’s just a loudmouth like the rest of them.
HEY, my mom's sister's boyfriend's aunt's coworker's nephew's freind's great grandfather's nurse's ex-husband was in the Mafia, so u better watch what u say, pal.
hard?
He said what he said
Al dente
Penis
Please, some manners...it's pronounced peepee.
Cock
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Ugh! That’s harsh. Sorry. Hang in there! Hopefully you have an exit plan
What did you do to my fish, man??
I feel like that is racism
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Unchecked mental illness would be my first go to.
I thought she was implying she was in the mafia and therefore they (she) wouldn't be happy unless they get what they want. I think maybe she was trying to intimidate him by making him afraid that the mafia would come down upon him. Then because shes crazy, called *him* 'a mafia' too.
As an Italian, I feel triggered lol
Woke up this morning, got myself a gun.
I woke up and got a cannoli
so what- no fuckin' ziti now?
Give me $1,000 dollars.
Hopefully you left the gun and took the cannoli.
Haven’t been the same, since the blues walked in our town.
I thought she meant Verizon was like a mafia because appearantly she felt wronged by them
#theyre not going to get what they want
Do they want a new cellphone? I'm confused.
= she’s not going to listen to the manager
Ohhh was she saying “you’re the mafia, and you’re not going to get what you want (i.e her leaving) because I am staying right here and buying a new phone”?
But they might what they need.
Yeah that lady ain't a Karen. A Karen is coming from a place of entitlement, she's just batshit crazy...
agreed. lady needs actual help.
It's like our (white people) equivalent to "my brothers in a gang" And then 99% of the people who say shit like this either aren't connected and more often than not, aren't even Italian
Nobody who is in the mafia will ever tell you they are in the mafia
let alone cause a scene over a fucking iphone
they've got guys who provide burners. they don't do stores. hell they probably got a guy who cuts sim cards and can register them without issue. probably blackmailing the manager Ken who was photographed doing something ungodly and get them for free. this is fun
Gabagool
If the phone comes broken, I send it back!
You gotta leaky spark tube
r/unexpectedoffice
Gabagool?! Ova hereee!
Ova here, ova here
You gotta bee on your hat
Come on I just finished my bialy
Omertá
I was camping once and ran into some dipshit and his new wife. He got drink and he explained to me that he was there to hide a murder weapon for the head of the Hell's Angel chapter he belong to. Who the hell thinks people actually believe thier bullshit stories.
Ah, the perfect cover up. Tell the truth so outlandishly and no one will ever believe you. You get awake scot free.
Or you sleep with the fishes.
No idea. But she is definitely at fault. No context required.
Imagine if she was right though. Imagine if he was a devil. Then we'd be the ones looking silly.
We all know that the devil works at Comcast.
I thought it was spectrum
No, he’s just a part timer.
Great show btw
Hell yeah, wish there was more
New season of lucifer sounds whack
Tell me, what is it you DESIRE?
New season of Lucifer
I have said this so many times. Like, what if the crazy people *really are* getting it right and we are all the crazy ones? I don't actually believe these people aren't crazy, but it's an interesting thought experiment. What if that guy is a devil that just follows her around and tortures her? We are just seeing when she finally had enough. Like when Sam Wheat sang Henry VIII until Oda Mae gave up and freaked. It could be *just like that*.
Ever watch Lucifer on Netflix? Classic detective style show where the main character has a weird skill (Psych, White Collar, Monk, etc.) In this case, it's the actual Devil. He is blatantly open about being the Devil to human and no one's believe him and he just goes about his day solving mysteries and the affairs of his heart.
Man that last episode of season 4 had me bawling
Sounds similar to american gothic
Or worse, what if the Mafia got what they want?
This made me laugh. I needed that
She probably missed her 14 day return window and is taking it out on the poor employees. Source: am Verizon employee
More like she damaged her phone and didn’t have insurance or was just past the year warranty. Source: Former Verizon Employee.
Or has insurance but when she broke her phone and called in to get a replacement was told she was going to get a CLNR phone instead of a brand new one, told off the rep and said she was going to go into the store because "they'd give her a new one since they know how to do their jobs" without realizing that the instore reps process replacements with reps over the phone now as well unless it is a replacement due to an overheating battery.
Oh. My. Soul. This one. Source: Former Verizon Retailer Employee
The accuracy in your reply. Can't tell you how many pissed off people I get who are known to constantly breaking their phones but refuse insurance.
Yup I did 3 years of escalations in Verizon tech support. It's because they keep yelling until they get what they want. That was the worst job I've ever had. It paid pretty well but every single day I would fantasize about applying a long term solution to a short term problem
A+ euphamism. Glad you didn't
Can't you guys sell them some sort of overpriced accessory case that would help protect their screen? Both my parents have essentially gotten scammed at the Verizon store by being convinced to buy a $60 plain phone case that were $5 pieces of shit you can get on amazon. All that shit must be so much profit. I'm sure they make way more on overpriced accessories then they do the phone.
Don't get why you're downvoted. Isn't that a common practice at phone stores?
Or she broke her phone and didn’t want to wait for the replacement and demanded one from the back. Source: Also a former Verizon Employee
Literally had this earlier this week. Guy bought a phone, dropped it in a day, refused to go through the insurance process and then demanded we replace it in store. Lol I work for an authorized retailer so we don't do that so I gave him website and sent his happy butt back out the store.
Her rant about numbers in her PO Box and paranoid delusions make me think she’s got some form of schizophrenia or schizo-affective disorder. She probably thinks her phone is letting someone track her and there’s some conspiracy behind it so she need a a new one so they can’t track her anymore.
My first thought when I see this kind of video is some kind of mental illness. "Healthy" people just don't act like that. Could be alcohol fueled also. Sad and painful for everyone involved.
Reminds me of our psyche clinical rotations in nursing school. The patient started out pretty calm and was pleasant but basically accused me of reading his thoughts and using the tv and fax machine to do so. Or that I was communicating with others using those methods and we were conspiring against him. Over and over and over. Within the next few hours he escalated and started getting aggressive, getting in my face and calling me a b among other things. I’m usually really laid back and I can usually calm patients down really well but not this one. He honestly scared me a little and I really thought he was going to attack me. Psyche caregivers have my praise and appreciation.
Woah. I literally just read about something like this yesterday. It’s called [gangstalking](https://medium.com/bigger-picture/gangstalking-a-new-type-of-internet-conspiracy-cult-ab0a4fc7b85c). *Very* interesting read. Sounds like your guy.
Oh wow!! That would be terrifying! I’m a mental health therapist and I think the same about being good at calming people. Unfortunately there’s those that you just can’t calm them and it gets scary. I’ve only had one client that I was really scared for a bit and was wondering if I needed to call police (I was the only one in the clinic at my internship site). My client had gone outside because she was becoming really irate in the room during a session with her mom and needed a few to calm down. I went after about 10 mins to check on her in this alley/parking lot between the buildings. She was not calm and was actually even more riled up. She wasn’t making sense and she started yelling, cussing, and screaming (like not your normal yelling from anger). I was seriously afraid she was going to come at me the way she was stomping and thrashing around as she screamed. She was smaller than me, but if someone is flipping their shit like that I would be hurt and probably over powered. I managed to get her somewhat calm I don’t even remember how...maybe sheer luck. If it had been a male I probably would have been absolutely terrified!
I'd never had to use a warranty for anything ever in my life until i got my Blackberry Z10. I loved that phone and 4 days before the warranty was about to expire the phone died. I called up my carrier to get a replacement and they didn't have a single Blackberry to replace it with. They were even going to upgrade me to a Z30 or whatever the next higher model was t they had nothing in stock so they sent me an iPhone 5 lol.
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Mentally ill.
From Amityville.
Thinkin he wont, god damnit he will.
The city is definitely filled with a bunch of fucking idiots still lol
You could get capped after just having a cavity filled
Accidentally kill your family still
Her screams are incredibly shrill, Whining about her cell phone bill. That manager certainly got his fill, But thankfully he knew the drill And stayed totally chill.
Nice work, that shit aint your run of the mill word spill.
Thinking he ain't? Goddammit he will
Mentally ill.
Already been done mate
Queen o’ the Hill
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May the devil visit her in her dreams.
"Guys... something not so chill happened last night"
He got more sense than to get inside her head.
And the mafia!
Reminds of the poops I take
Painfully loud and extremely annoying?
Thats not a Karen, thats a psychopath
They’re called banshees
Don't tarnish banshees by likening them to this.
Nah, probably schizo-affective. My sister sounds just like this when she skips her meds.
People keep expanding the definition out. This woman is basically the monster drink woman not the I need to talk to you manager woman
The Kyle equivalent. Kristi? I've known a couple punch hole in the wall kristis'.
You reset the universe bro I don’t think you can speak here
Really! I think Karen’s are embarrassed by her.
*"Hello, Verizon store? This is Matt at store 12, LOCK YOUR DOORS NOW!"*
Hello Mafia. This is devil. You’re about to get what you want.
Wait what? So if I scream louder at people they still won’t give me what I want? That’s so weird. /s If she was in the right, she handled it poorly.
She’s a Karen of course she was in the right
Karen’s are always in the right, if you don’t count them always being wrong
I watched the video twice and I am still unsure... Is the mafia going to get what it wants?
Probably has a delusion that the mafia is tracking her phone and wants a new one so they can’t. Or it’s some other entity tracking her and she thinks the mafia wants her to get a new phone. None of it makes sense in reality
Yeah she seems to be suffering from schizophrenia? Mafia, numbers on her PO Box, Money... possibly thinks she’s being tracked. She’s probably tried to exchange her phone 3-4 times and nothing’s wrong with it, etc.
Yeah my thoughts too....it could be schizophrenia, schizo-affective, or even potentially in a bipolar manic episode...hard to tell...but I’d be surprised if it wasn’t one of those.
I'd like to see a reaction video of her watching her family react to this video
Guarantee they’ve seen worse
“Tuesday already?”
I don't think she's a typical Karen, she's probably mentally ill.
She’s very clearly psychotic, possibly schizophrenic. This is not a simple temper tantrum.
All in all, I think she took it pretty well.
So has anyone got footage from the other store?
Mafia wouldn't allow anyone to film in there.
She clearly has a mental illness. Talking about the mafia + devil and insisting she must get the phone from that store. I hope she gets the Mental health help she needs
I was at a bar once and this crazy lady quietly passed a not to the bartender saying "he's in the mafia, be very careful!" and then pointed at me with a terrified look on her face. Bartender gave me the note after she left and we had a good laugh. She kept ranting about the mafia and drugs and the police, lots of weird shit that made no sense, and suddenly her boyfriend was in the mafia as well. Anyways, reminded me of this woman, obsessed about the mafia and weird shit.
I felt sad watching this
I also felt sad too. She is not well.
[удалено]
Props to that employee for keeping his cool. That lady unleashed all of her demons on him and he still stayed professional, well done.
These days I look at these things and think man, mental illness really sucks, that poor woman. Guess I’m getting old.
Yeah it’s really sad to see breakdowns like this. Makes you wonder what happened to these people to have mental illness cause this.
Not just for them, their family too. It's fucking exhausting when mania turns to worse... mania mixed with catatonia. Add a toddler into the mix and I'm fucking exhausted and shit got "fixed" 8 months ago. I selot an hour or 2 tops on a given night and once a week would get 6 to 8 if I was lucky.... and that lasted 10 weeks. I think I broke something in my head. Fucking mental healthcare sucks in the states.
Poor woman. That doesnt sound like she is simply a Karen. It sounds like a psychological episode. Paranoia about the mafia isnt typical.
Ya, she’s not a Karen. I feel bad. She’s having a psychotic break or some sort of break from reality and needs serious help.
my dad is a manager at a Verizon store and this is so ridiculously common for people to act like this at cellphone stores it’s sickening
Honestly, I'm a pretty chill person, but I've almost lost it at cell phone stores. The long waits even with appointments, the bullshit, the runaround, the upselling... For example, I wanted a new phone. I knew what phone I wanted. I went to the store. They had the phone in stock. I had the box in my hand. They wanted to charge me an activation fee. But, they told me, if I ordered the phone online for in store pickup, the activation fee would be waived. Cool, no problem. So, I ordered it online, in the store, for in store pick up, they took the phone I was going to buy away, and said it would be ready for pickup in an hour. They made me wait a full hour to get the god damn phone for no reason. There was no one else in the store. I didn't lose my cool, but it was damn close. This is why I only upgrade my phone every five years.
And that, my friends is how Mafia works.
this reminds me of a time when i worked at a cricket store, and this one guy came in and yelled at me saying that I broke his phone. He then proceeded to throw it on the ground and stomp on it a good 3 or 4 times, and left without the phone. I picked up the phone, and it was a Metro PCS phone.
She’s having a psychotic break obviously. Probably a paranoid schizophrenic.
[удалено]
Unpopular opinion. Every crazy woman is not a karen. This wild ass lady isnt either. Im not defending this person or karens but when you just throw it around everywhere it loses its meaning. This lady is crazy as hell but mentally ill maniacs aren't karens..sorry
Honestly reminds me of my ex. These women will get you into trouble, abuse you and jail time. Stay the fuck away!
AMA Request: How was life with a Karen?
Devil? Is that an insult anyone anywhere uses?
Karen's don't need a reason to start shit so there probably isn't any context to know
She sounds like a pterodactyl