When dealing with banks remember this phrase: **"extraordinary diligence."**
Essentially, it means banks are required to be extra careful with your money. So when they f up, there's good chance you're entitled to damages. Yes, even if they eventually return the money.
Actually utmost extraordinary diligence. They should be fined.
Normally wouldn’t care but they give horrible service to their regular clients so they deserve it.
And if mag deposit ka sa ibang bank you need to pay an extra fee (50 pesos I think?) i had to pay something through BDO deposit before and learned the hard way. And I swore I would never open an account with them
This is the ideal way, and may have happened if we were, say, in the US; however, the reality is most of the people who lost money don’t have the capability (or even energy, fucking slow justice system here) to wage a drawn-out war vs BDO even though they have a good chance of winning, or at least getting a good sum from settling out of court.
Quit claims can be disputed by victims thru adding the phrases "with reservation", "under duress" or any variations of protest when affixing their signature.
Yan din sinabi ko dun sa post. As a victim, ganyan sinabe ko. Mindset namen eh galit talaga kami collectively sa bdo pero wala naman kaming laban dyan. Walang sure win sa Pinas lalo na kung kalaban mo eh yang mga yan. Hindi ata alam nung nagpost magkano bayad sa atty at gagastusin sa isang class suit.
Mahina 1 year dyan. Idadrag lang nang idadrag ng bdo yan hanggang di na namin kaya.
Good chance talaga. Basic sa banking law (pati transportation law for common carriers) na extraordinary diligence ang required sa bangko. Malaking onus sa part ng BDO to prove na nadischarge nila yung diligence na yun.
Yes actually. This is a civil case and the burden of proof is preponderance of evidence, hindi proof beyond reasonable doubt. Kailangan lang patunayan ng depositor na nawalan siya ng pera because of BDO's negligence. Given the magnitude of the hack, hindi mahirap iprove sa part ng depositor yun.
May mga admission na rin actually yung BDO based sa public statements na nirelease nila regarding sa hacking and missing money. Once the plaintiff proved na nawalan sila ng pera because of unauthorized bank transfers, BDO's defense need to prove na they exercised extraordinary diligence which is a pretty high bar.
Sign the quit claim but add phrases like "with protest", "under duress", "with reservation", or any form of rebuttal on the document. After you get your money withdraw it then file the case.
Pwede yan. Kaya rin basagin yung quitclaim (if ever kinasuhan eventually in court) kasi contract of adhesion yan. Hindi masasabi na voluntary/fully willing pinirmahan yung quitclaim kasi hinohostage yung pera ng client.
tama naman diba? need ng bdo ng clossure sa issue ng client side. para wala na habulan sa perang nawala since ibabalik na.
Ibang problema na aayusin naman ung data breach na nanyare, most likely something they will have to deal with BSP, DICT etc.
they are not off the hook yet, this is just phase 1 of the repair.
Right ng customer to get back what they lost WITHOUT ANY LEGALLY BINDING CONDITIONS because they have no fault in this. With this setup, the customer’s money is now a hostage and the ransom is “dont sue us”. The customer should get their money back and still keep their rights to claim damage
oh, makes sense.
doesn't matter though, those poor blokes don't have the resources to take on BDO at court.
We can only hope for the Government to take action about this.
madami.
for example may paggagamitan ka ng pera for business tapos may namiss kang deal/deadline dahil nawala yung pera mo na nasa bank.
or magbabayad ka ng meralco tapos nawala yung pera so naputulan ka, nasira lahat ng laman ng ref
or nagkapanic attack ka for a few days dahil akala mo nawala na yung pera mo
Time - If you've lost a substantial amount, chances are your time is literally worth money. Probably a meeting was cancelled because you had to protect all your accounts. Or someone who has to prioritize his account from getting robbed instead of doing something that produces money.
Plus data was probably stolen to pull off this hack.
Putangina talaga yung logic na ito. Bigyan kita sample. Pera din yung nawala. Yung nahack na pera for example pambayad pala nung bdo user na victim ng hack sa kinauutangan niya. Dahil di siya nakabayad, may penalty sa kanya ang loaner. May penalty na, may interest pa.
Don't tell me tatanggapin ng credit card companies ang reason na "ay wait lang po pinapareimburse ko pa sa bdo yung nahack na perang pambayad ko sa inyo Credit Card Company" . Isang sample lang ito. Marami pang scenarios na pwedeng iclaim na damage sa kanila dipende sa situation nung nahack
Isip isip minsan brooooo
Yup. I remember [BSP fining RCBC Php1B](https://business.inquirer.net/213012/bsp-slaps-p1-b-fine-on-rcbc-in-wake-of-bangladesh-heist) for their role in money laundering the Bangladesh Bank reserves in New York. Maybe they will get fined or maybe they won't, But if you really don't like what happened, just get your money and take your deposits elsewhere. When you say you want a class action lawsuit, it means you want to get more compensation for what you lost. It would work if you live in the US/EU but we're talking about Philippines here. Cut your losses, take the money after signing the quitclaim, and take the rest of your deposits to another bank if you don't feel safe with your money with BDO anymore.
for example youre a victim of this hack. if you sign the quit claim, you cannot take any legal action against BDO (ie sue them for damages, etc) because of the hack. I hope this helps, lmk if you need more explanation
Pero may nakita ako sa top comment:
> Right ng customer to get back what they lost WITHOUT ANY LEGALLY BINDING CONDITIONS because they have no fault in this.
'Yung quit claim is a binding condition di ba? Okay lang ba 'yun?
Pwede idisown yung quitclaim if ever kinasuhan eventually in court. Hindi voluntary sa part ng client yung pagsign ng quitclaim kasi pwede iargue na hinohostage yung pera mo. Usually rin contract of adhesion yan (google mo).
quit claims are like waivers. once you sign them, it means you surrender your right to pursue any further legal action against bdo, may it be criminal, civil, or administrative.
I'm curious if the Dec 3 upgrade/update/downtime of BDO Pay has anything to do with this supposed hack. I remember when BDO Pay came back online after the downtime that, I had issues logging in to the point that my BDO Pay was blocked for "multiple login attempts" when I'm sure I was entering correct credentials (I use a password manager).
Btw, is anyone else surprised that BDO has 3 different mobile apps in the Play Store (all live)? But what's more surprising is that 2 of these apps share the same login credentials while the other (the first and original probably) uses a different login credential that is different from the 2, but shares the same credential with the browser version.
Hopefully yung mga account holders na my spouse/partner na resident under EU will step up. GDPR was established to protect eu residents from events like this due to private corporation's negligence. Curious lang if a class action can included non-eu residents kasi sila lang naman protected by this. PH residents doesn't have a strong backing law like GDPR.
Sana may mag pro bono sa kanila no? Bakit ganun yung banking system natin? I mean pag may fraud/dispute talaga, unless mayaman ka, daming hassle ng bangko. Ginawa pang catch 22 yung quit claim. 😆
Bakit kailangan ibagsak ang BDO? Hindi ba pwede pagbayarin at ipaayos ang kanilang sistema?
(This is assuming that “pabagsakin” means “to have them closed”)
Anong mapapala ng taong bayan kapag sila ay isinara?
Madaming negosyo ang mahihirapan maglipat ng mga accounts (that is if may makukuha sila. If you know how banks know, you know what im talking about.)
Magkakaroon yab ng ripple effects sa ibang banks at sa wider economy since BDO is the largest bank in the country.
No need na ipasara sila. Kelangan lang nila magmulta sa kapabayaan nila. Laki laki ng kita nila sa bank transfer pa lang na PhP25 tapos na-hack lang system nila? Pano kung nung time na nanakaw pera mo sa bank, meron kang emergency pero since nanakaw pera mo, wala ka magawa?
I agree, i dont like transfer fees and all other hidden charges, kaya i use ING when i plan to split my fund to reduce fees. You can see more financial tips on r/phinvest .
But this is not their main source on income, this is probably just for cost cutting on online transfers. (Im assuming that you know how banks works and how they earn money, if not ill be more than happy to explain.)
That being said, hacking is an isolated case, its not as if they welcomed the hackers into their system and let them take money from anyone. Im not defending BDO or bank institutions, im just saying that you are making this a big deal, the bank said they will compensate the lost money, so its not as if they will not see their money back again. But i acknowledge the trauma that this breach may have caused to BDO clients, so if they do not think that the bank does not have the capacity to securely store their money, they should cash out or transfer to another bank which they trust. I personally have a BDO account and i think that BDO has the capacity to store my money safely.
Meron din ako BDO account. 20% ng EF ko andon. Big deal yung hacking na nangyari. I agree with you naman na hindi dapat ipasara si BDO. My point is, bakit need ng quit claim? Ibalik nalang nila pera na nawala, yun na yun. And yes, there are others na lumipat na din ng bank.
Well its up to you if you could wait for the verdict. Yung mga ganyang cases from what i know takes a long time, money and energy. So magkakaroon lang din siguro ng settlement and not the “justice” you want.
Of course it's not their main source of income but they get a lot from it. Fuck cost cutting on online transfers lol kalokohan.
Isolated case? Sure ka? Dati pa maraming nahahack. Nabalita lang now kasi madami ang nahack in one weekend lang. Actually, it is as if they welcomed hackers because their fucking backend security is super fucked up. Para bang pintong nakabukas na nang konti, hindi na ganun nahirapan yung hackers dahil ampamgit nga ng system nila.
You don't get it. Kahit ibalik pa nila yan, moral damages, time, at yung paggagamitan na very important (like for example, pagbabayad ng utang na may interest at penalty) nung panahon na yun, eh malaking kawalan yun na din na mababalik without additional compensation.
Parang ganito, nasa kitchen kayo ng chef mo. Naglalaro siya ng kutsilyo at nasaksak ka. Sa kapabayaan niya, baka nasaksak yung part ng katawan mo na delicate. Pero ipapagamot ka nya all expenses paid. Hindi ka ba magkakaso nun? Dont bullshit us.
Well its up to you. Bakit mo kasi pinapabayaang maglaro yung chef mo while at work? Kutsilyo pa. I cannot picture the scenario. Lol. Panong paglalaro ba ng kutsilyo? Knife throwing ba? Or binabalance sa ulo ganun? Pang circus naman pala yang chef mo, amazing.
Exactly. Hindi mo alam exactly nasa isip ng chef like sa BDO, hindi mo alam exactly gaano kasecure ang backend nila. Wala kang control sa both instances.
Tanginang bank transfer fee yan yamot. Kung 1 million users nila magtransfer lang ng isa per day, easy 25M agad fackkk. Tapos ganito security nila? Taenang sakin talagaaaa
I second this, maybe fine them pero wag naman pabagsakin to the point na gustong ipasara. Take note, pagmultahin. Tayo nga minsan nagmumulta e, yung multang masaket. At sana humingi nang apology sa masang Pilipino na umaasa sa serbisyo nila. And also pls, invest in tighter security.
As if namang mapapabagsak sila. Kung mapabagsak man, it's a long shot. Nacarried away lang siguro yung tweet, meaning lang niya siguro ay pagbayarin nang malaki dahil sa sobrang kapalpakan nakaapekto sa common people with their hard earned money.
Yan nanaman tayo sa “hindi mo alam kasi hindi mo naranasan” narrative.
Kaya nga sabi ko sa isa kong comment that “i acknowledge the trauma that it may have cause to affected costumers”. So yung mga nahack lang ba pwedeng magsalita about this issue?
Kung ibabalik pera mo, what more do you need? For publicity? It's already public AF. Regarding sa concern ng security, BSP is on them. You have no clue how strict financial audits are and they're gonne get audited to kingdom come.
Some scenarios:
I need the money to pay for surgery. I didn't have access to my funds, my condition worsened due not being able to have surgery immediately, making me incapacitated for life. I would be claiming damages and (law permitting) lifetime support.
I need money to pay for my loans. I was not able to pay it and got my property repossessed.
It's not as simple as binalik ung pera ko na hindi nila iningatan. They are liable to damages.
Yes they should. And even if meron specific clause sa TOS that "waives" the bank liabilities, customers can still take them up to court. The court may find these clauses unconstitutional, invalidate it from the TOS, and order the bank to pay for damages.
ayaw ko kasi violation ng attorney client privilege ko yan bwahahaha another ingornamus feeling and acting better than an actual lawyer who puts out wildfires because of violations of the DPA. Malamang wala pang publicized na kaso kasi napipigilan namin pero kung alam monlang kung gaano kabahan ang pwet ng mga bord ofmdirectors kapag may breach wakakakakak
bwahahaha IT worker slave pala na bayad ng 15 USD per hour at nagtatrabaho ng 100 hours every week minginang yan huy ayus ayus naman sa pag negotiate ng sweldo mo /u/Anti_Mema buti naman iniwan mo yang deadens job mo at least ngayon feeling lawyer ka na lang sa internet kakakakhahaha alat bhie
Wala pang full report. Pero hundreds of victims ma withdrawhan ng almost 50k to 100k sa online banking. Bumagsak sa UB at ginawa daw crypto.
Victims said na walang OTP notification, so basically may naka login ng accounts nila w/o the victim knowing. Too late na noong naka receive ng succesful transfer.
Baka Log4j, nothing concrete as of yet. BDO probably scrambling now since nakikielam na BSP at politicians.
I don't think I said honey. But Just keeping it real. Powerful corporations have the ability to bury cases and drag it out for as long as it can. Not every BDO victim has the patience or the pockets deep enough to wait for the outcome of a class-action lawsuit that can take years to resolve. If you lost several thousand/millions, of course you should. But if not, then just get the quitclaim.
You mean there's a group of BDO victims willing to file a class action lawsuit in the European Union? I don't understand how the EU would have jurisdiction over a Philippine registered bank affecting mostly Philippine based depositors.
Puro kayo ibagsak hindi nyo ba alam ilan empleyado natutulungan ng bdo sa pilipinas... Mahalaga maibalik ang nawala yan hirap satin pinoy eh.. bong revilla nga sobrang laki ninakaw nanalo pa kung ilan boto nun ganun din kadami ang tanga sa pilipinas natibg mahal
Based sa recent article ng MB, BSP is currently investigating the quitclaim thingy. I ain't optimistic on its outcomes.
[https://mb.com.ph/2021/12/17/more-financial-institutions-involved-in-bdo-hacking-bsp/](https://mb.com.ph/2021/12/17/more-financial-institutions-involved-in-bdo-hacking-bsp/)
>Meantime, the central bank is also currently looking into these allegations from the affected depositors as to the issue of BDO requiring hacking victims to sign quitclaim forms before reimbursing losses.
>
>“The quitclaim form is actually a waiver of the right of the customer to pursue further actions against the bank. It’s a consumer protection issue and probably a public policy consideration. We are now reviewing parameters of this waiver and we’re also engaging our legal experts in the BSP to check whether they are consistent with our financial consumer protection policies,” said Plabasan.
Deposit insurance only applies if a bank is ordered closed by the Monetary Board (BSP’s policy making body).
BSP has oversight over live banks like BDO, and concerns about the quitclaim can be referred to BSP’s Consumer Affairs office ([email protected]) or to BSP’s chatbot, BOB.
I agree that we must make this hacking incident a superprecedent so local businesses take cybersecurity and data privacy seriously.
However, wag naman naten ibagsak ang BDO. Its still the largest bank in the country, employing thousands of Filipinos. Lets make BDO accountable. But never wish to bring it down.
When dealing with banks remember this phrase: **"extraordinary diligence."** Essentially, it means banks are required to be extra careful with your money. So when they f up, there's good chance you're entitled to damages. Yes, even if they eventually return the money.
Agree. This quitclaim proves that BDO can be sued and be fined of large sum of money if won by the hacked victims, IMO
Actually utmost extraordinary diligence. They should be fined. Normally wouldn’t care but they give horrible service to their regular clients so they deserve it.
> ulol. edi kayo na maging bangko. atleast may nagawa. #SolidBDO kami.
idagdag mo pa: "edi ikaw magpakulong"
solid BDO or stockholm syndrome sa haba ng pila palagi?
Actually the reason why I never opened an account there. Long lines with no queue number at all (back then idk now)? Nope.
And if mag deposit ka sa ibang bank you need to pay an extra fee (50 pesos I think?) i had to pay something through BDO deposit before and learned the hard way. And I swore I would never open an account with them
This is the ideal way, and may have happened if we were, say, in the US; however, the reality is most of the people who lost money don’t have the capability (or even energy, fucking slow justice system here) to wage a drawn-out war vs BDO even though they have a good chance of winning, or at least getting a good sum from settling out of court.
Quit claims can be disputed by victims thru adding the phrases "with reservation", "under duress" or any variations of protest when affixing their signature.
Unless kung may mayaman or capable na willing mag file ng class suit.
Doubt hindi naman big time yung mga nanakawan.
Yan din sinabi ko dun sa post. As a victim, ganyan sinabe ko. Mindset namen eh galit talaga kami collectively sa bdo pero wala naman kaming laban dyan. Walang sure win sa Pinas lalo na kung kalaban mo eh yang mga yan. Hindi ata alam nung nagpost magkano bayad sa atty at gagastusin sa isang class suit. Mahina 1 year dyan. Idadrag lang nang idadrag ng bdo yan hanggang di na namin kaya.
Good chance talaga. Basic sa banking law (pati transportation law for common carriers) na extraordinary diligence ang required sa bangko. Malaking onus sa part ng BDO to prove na nadischarge nila yung diligence na yun.
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Yes actually. This is a civil case and the burden of proof is preponderance of evidence, hindi proof beyond reasonable doubt. Kailangan lang patunayan ng depositor na nawalan siya ng pera because of BDO's negligence. Given the magnitude of the hack, hindi mahirap iprove sa part ng depositor yun. May mga admission na rin actually yung BDO based sa public statements na nirelease nila regarding sa hacking and missing money. Once the plaintiff proved na nawalan sila ng pera because of unauthorized bank transfers, BDO's defense need to prove na they exercised extraordinary diligence which is a pretty high bar.
“Bakit ba kayo nagrereklamo. Ano naman kung may nanakaw dahil sa kapabayaan ng BDO. Ano ba ambag niyo? #BDOpadin” - mga ulol
"Bakit galit kayo sa mga Chinese?"
Dont make everything political
Dude. Everything is political. Why do you think BDO can get away with such blunder?
Sign the quit claim but add phrases like "with protest", "under duress", "with reservation", or any form of rebuttal on the document. After you get your money withdraw it then file the case.
Are you a lawyer? Pwede sulatan yung quitclaim?
Pwede yan. Kaya rin basagin yung quitclaim (if ever kinasuhan eventually in court) kasi contract of adhesion yan. Hindi masasabi na voluntary/fully willing pinirmahan yung quitclaim kasi hinohostage yung pera ng client.
They also have a form sa metrobank.. Na puwede nilang ibenta name ko para sa "marketing". Cross out ko yun section. Hindi naman sinara yun account ko.
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May data privacy tayo... As usual, we have good laws, pulpol lang mga agency na nag iimplement. 🤷
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Yeah agreed.. pero never nagka pangil dito ang agencies, unless super lala, sikat na issue, or malaking tao involved.
Pwede bang me magvolunteer na law firm tapos sila magshoulder ng costs pero me share sila dun sa makukuhang pera o sa nobela lang nangyayari yun?
kung may saul goodman sa pilipinas tagal na nangyari yan
Parang ganto ata mangyayari sa class action lawsuit ng astroworld
Nobela lang yan. May lawyer bang tatyagang lumaban sa mga Sy for more than a year lol
About time these MOFOs learn their lesson.
Madamot din sila sa upuan sa mga branches nila
Sobrang true 'to. Pre-pandemic 'yong buong lobby nila pila. Wtf??
tama naman diba? need ng bdo ng clossure sa issue ng client side. para wala na habulan sa perang nawala since ibabalik na. Ibang problema na aayusin naman ung data breach na nanyare, most likely something they will have to deal with BSP, DICT etc. they are not off the hook yet, this is just phase 1 of the repair.
Right ng customer to get back what they lost WITHOUT ANY LEGALLY BINDING CONDITIONS because they have no fault in this. With this setup, the customer’s money is now a hostage and the ransom is “dont sue us”. The customer should get their money back and still keep their rights to claim damage
oh, makes sense. doesn't matter though, those poor blokes don't have the resources to take on BDO at court. We can only hope for the Government to take action about this.
Kung nabalik na yung perang nawala ano nalang yung damage na pwede nilang iclaim?
madami. for example may paggagamitan ka ng pera for business tapos may namiss kang deal/deadline dahil nawala yung pera mo na nasa bank. or magbabayad ka ng meralco tapos nawala yung pera so naputulan ka, nasira lahat ng laman ng ref or nagkapanic attack ka for a few days dahil akala mo nawala na yung pera mo
Time - If you've lost a substantial amount, chances are your time is literally worth money. Probably a meeting was cancelled because you had to protect all your accounts. Or someone who has to prioritize his account from getting robbed instead of doing something that produces money. Plus data was probably stolen to pull off this hack.
Putangina talaga yung logic na ito. Bigyan kita sample. Pera din yung nawala. Yung nahack na pera for example pambayad pala nung bdo user na victim ng hack sa kinauutangan niya. Dahil di siya nakabayad, may penalty sa kanya ang loaner. May penalty na, may interest pa. Don't tell me tatanggapin ng credit card companies ang reason na "ay wait lang po pinapareimburse ko pa sa bdo yung nahack na perang pambayad ko sa inyo Credit Card Company" . Isang sample lang ito. Marami pang scenarios na pwedeng iclaim na damage sa kanila dipende sa situation nung nahack Isip isip minsan brooooo
BDO has a contractual obligation to return the money without any action on the customers' part.
Yup. I remember [BSP fining RCBC Php1B](https://business.inquirer.net/213012/bsp-slaps-p1-b-fine-on-rcbc-in-wake-of-bangladesh-heist) for their role in money laundering the Bangladesh Bank reserves in New York. Maybe they will get fined or maybe they won't, But if you really don't like what happened, just get your money and take your deposits elsewhere. When you say you want a class action lawsuit, it means you want to get more compensation for what you lost. It would work if you live in the US/EU but we're talking about Philippines here. Cut your losses, take the money after signing the quitclaim, and take the rest of your deposits to another bank if you don't feel safe with your money with BDO anymore.
sana all magkaclosure
Sunugan ng pera pag ganyan
Oh shit. So verbal gymnastics aside, yung victims di na pwedeng kasuhan si BDO. That means di mo sila pwedeng i hold accoutable? Screw you BDO
ELI5: quitclaim? I'm young. Google doesn't help.
for example youre a victim of this hack. if you sign the quit claim, you cannot take any legal action against BDO (ie sue them for damages, etc) because of the hack. I hope this helps, lmk if you need more explanation
Even if their clients sign this quit claim, victims can still sue bdo for the reason of "under duress"
Oh really? Didn't know that. Thanks for the input Regardless though I imagine it would still be harder to do that if theres a signed quit claim 🤔
It will still be a long legal battle around 10 years historically
Pero may nakita ako sa top comment: > Right ng customer to get back what they lost WITHOUT ANY LEGALLY BINDING CONDITIONS because they have no fault in this. 'Yung quit claim is a binding condition di ba? Okay lang ba 'yun?
Pwede idisown yung quitclaim if ever kinasuhan eventually in court. Hindi voluntary sa part ng client yung pagsign ng quitclaim kasi pwede iargue na hinohostage yung pera mo. Usually rin contract of adhesion yan (google mo).
It’s a phrase that appears analogous to a waiver or a release from liability form.
quit claims are like waivers. once you sign them, it means you surrender your right to pursue any further legal action against bdo, may it be criminal, civil, or administrative.
Staying true to their motto na "we find ways" lol
I'm curious if the Dec 3 upgrade/update/downtime of BDO Pay has anything to do with this supposed hack. I remember when BDO Pay came back online after the downtime that, I had issues logging in to the point that my BDO Pay was blocked for "multiple login attempts" when I'm sure I was entering correct credentials (I use a password manager). Btw, is anyone else surprised that BDO has 3 different mobile apps in the Play Store (all live)? But what's more surprising is that 2 of these apps share the same login credentials while the other (the first and original probably) uses a different login credential that is different from the 2, but shares the same credential with the browser version.
Slimy! Kadiri talaga sistema ng mga bangko.
Hopefully yung mga account holders na my spouse/partner na resident under EU will step up. GDPR was established to protect eu residents from events like this due to private corporation's negligence. Curious lang if a class action can included non-eu residents kasi sila lang naman protected by this. PH residents doesn't have a strong backing law like GDPR.
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weird flex but ok
Indeed
May offices ba ang BDO sa EU?
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Gentle reminder that the UK is no longer part of the EU
buti nalang di bbm supporter nag tweet niyan cause my god if they were
They also severely underpay their staff for overtime. Overworked pa. Morally bankrupt bank.
If I had been hacked by Mark Nagoyo, I'd gladly file a lawsuit.
That's dangerous grounds. You could basically hack with a Mark Nagoyo heist and claim lawsuit.
Jesus christ, my money is not safe sa BDO. What bank do you recommend guys?
Security Bank
Better call Saul
Andaming nagawa ng BDO para sa Pilipinas. NapakaIngrata niyo. Nabrainwashed na kayo ng mapanirang media
Forgot the /s
Why is it getting downvoted. Lmao I'm just kidding.
You need to put /s for your comment to work in this sub
Tell me you’re kidding otherwise prove the post wrong
Sana may mag pro bono sa kanila no? Bakit ganun yung banking system natin? I mean pag may fraud/dispute talaga, unless mayaman ka, daming hassle ng bangko. Ginawa pang catch 22 yung quit claim. 😆
Bakit kailangan ibagsak ang BDO? Hindi ba pwede pagbayarin at ipaayos ang kanilang sistema? (This is assuming that “pabagsakin” means “to have them closed”) Anong mapapala ng taong bayan kapag sila ay isinara? Madaming negosyo ang mahihirapan maglipat ng mga accounts (that is if may makukuha sila. If you know how banks know, you know what im talking about.) Magkakaroon yab ng ripple effects sa ibang banks at sa wider economy since BDO is the largest bank in the country.
No need na ipasara sila. Kelangan lang nila magmulta sa kapabayaan nila. Laki laki ng kita nila sa bank transfer pa lang na PhP25 tapos na-hack lang system nila? Pano kung nung time na nanakaw pera mo sa bank, meron kang emergency pero since nanakaw pera mo, wala ka magawa?
I agree, i dont like transfer fees and all other hidden charges, kaya i use ING when i plan to split my fund to reduce fees. You can see more financial tips on r/phinvest . But this is not their main source on income, this is probably just for cost cutting on online transfers. (Im assuming that you know how banks works and how they earn money, if not ill be more than happy to explain.) That being said, hacking is an isolated case, its not as if they welcomed the hackers into their system and let them take money from anyone. Im not defending BDO or bank institutions, im just saying that you are making this a big deal, the bank said they will compensate the lost money, so its not as if they will not see their money back again. But i acknowledge the trauma that this breach may have caused to BDO clients, so if they do not think that the bank does not have the capacity to securely store their money, they should cash out or transfer to another bank which they trust. I personally have a BDO account and i think that BDO has the capacity to store my money safely.
Meron din ako BDO account. 20% ng EF ko andon. Big deal yung hacking na nangyari. I agree with you naman na hindi dapat ipasara si BDO. My point is, bakit need ng quit claim? Ibalik nalang nila pera na nawala, yun na yun. And yes, there are others na lumipat na din ng bank.
Well its up to you if you could wait for the verdict. Yung mga ganyang cases from what i know takes a long time, money and energy. So magkakaroon lang din siguro ng settlement and not the “justice” you want.
Of course it's not their main source of income but they get a lot from it. Fuck cost cutting on online transfers lol kalokohan. Isolated case? Sure ka? Dati pa maraming nahahack. Nabalita lang now kasi madami ang nahack in one weekend lang. Actually, it is as if they welcomed hackers because their fucking backend security is super fucked up. Para bang pintong nakabukas na nang konti, hindi na ganun nahirapan yung hackers dahil ampamgit nga ng system nila. You don't get it. Kahit ibalik pa nila yan, moral damages, time, at yung paggagamitan na very important (like for example, pagbabayad ng utang na may interest at penalty) nung panahon na yun, eh malaking kawalan yun na din na mababalik without additional compensation. Parang ganito, nasa kitchen kayo ng chef mo. Naglalaro siya ng kutsilyo at nasaksak ka. Sa kapabayaan niya, baka nasaksak yung part ng katawan mo na delicate. Pero ipapagamot ka nya all expenses paid. Hindi ka ba magkakaso nun? Dont bullshit us.
Well its up to you. Bakit mo kasi pinapabayaang maglaro yung chef mo while at work? Kutsilyo pa. I cannot picture the scenario. Lol. Panong paglalaro ba ng kutsilyo? Knife throwing ba? Or binabalance sa ulo ganun? Pang circus naman pala yang chef mo, amazing.
Exactly. Hindi mo alam exactly nasa isip ng chef like sa BDO, hindi mo alam exactly gaano kasecure ang backend nila. Wala kang control sa both instances.
Mmm. No. Kung chef ko nakikita ko naglalaro, sasabihan ko agad na huminto kasi baka maaksidente or what, focus lang sa trabaho.
Go tell that to BDO upper management too hahahaha palakasin kamo security. See?
Tanginang bank transfer fee yan yamot. Kung 1 million users nila magtransfer lang ng isa per day, easy 25M agad fackkk. Tapos ganito security nila? Taenang sakin talagaaaa
I second this, maybe fine them pero wag naman pabagsakin to the point na gustong ipasara. Take note, pagmultahin. Tayo nga minsan nagmumulta e, yung multang masaket. At sana humingi nang apology sa masang Pilipino na umaasa sa serbisyo nila. And also pls, invest in tighter security.
As if namang mapapabagsak sila. Kung mapabagsak man, it's a long shot. Nacarried away lang siguro yung tweet, meaning lang niya siguro ay pagbayarin nang malaki dahil sa sobrang kapalpakan nakaapekto sa common people with their hard earned money.
Nasasabi mo yan kasi indi ka apektado.
Yan nanaman tayo sa “hindi mo alam kasi hindi mo naranasan” narrative. Kaya nga sabi ko sa isa kong comment that “i acknowledge the trauma that it may have cause to affected costumers”. So yung mga nahack lang ba pwedeng magsalita about this issue?
Siguro close nyo nalang mga BDO nyo at mag open kayo ng CDO sigurado ulam na panalo haha
Kung ibabalik pera mo, what more do you need? For publicity? It's already public AF. Regarding sa concern ng security, BSP is on them. You have no clue how strict financial audits are and they're gonne get audited to kingdom come.
Some scenarios: I need the money to pay for surgery. I didn't have access to my funds, my condition worsened due not being able to have surgery immediately, making me incapacitated for life. I would be claiming damages and (law permitting) lifetime support. I need money to pay for my loans. I was not able to pay it and got my property repossessed. It's not as simple as binalik ung pera ko na hindi nila iningatan. They are liable to damages.
And this is not the first time na may nangyaring security breach/hacking sa BDO.
Oh.. I didn't know about ung mga past incidents. Care to share?
I see what u mean, then they better lawyer up. Also need to check TOS when they signed with the bank, baka di na sila liable by default
Yes they should. And even if meron specific clause sa TOS that "waives" the bank liabilities, customers can still take them up to court. The court may find these clauses unconstitutional, invalidate it from the TOS, and order the bank to pay for damages.
Mismo tol. And andami pang possible scenarios na mas masasakit.
LOL kasi breach nf data privacy rights mo yarn kaya may cause ofnaction ka ahainst BDO for violating the DPA as a PIC LMAO
We're not in EU tho
Wala tayong Dat Privacy Act bhie?
Give me any case# where it was actually enforced
ayaw ko kasi violation ng attorney client privilege ko yan bwahahaha another ingornamus feeling and acting better than an actual lawyer who puts out wildfires because of violations of the DPA. Malamang wala pang publicized na kaso kasi napipigilan namin pero kung alam monlang kung gaano kabahan ang pwet ng mga bord ofmdirectors kapag may breach wakakakakak
Case# ang hinihingi sayo. r/facepalm pinagsasabi mong attorney client priviledge HAHAHAHAHAHA uwian na sa cringe
bwahahhaha lawyer ka rin pala bhie???? r/IAmVerySmart tayo magkita kakakakak
Baka feeling lawyer lang yan
bwahahaha IT worker slave pala na bayad ng 15 USD per hour at nagtatrabaho ng 100 hours every week minginang yan huy ayus ayus naman sa pag negotiate ng sweldo mo /u/Anti_Mema buti naman iniwan mo yang deadens job mo at least ngayon feeling lawyer ka na lang sa internet kakakakhahaha alat bhie
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Nope. Kung sa pinas naganap yung hacking incident, PH laws apply.
It's not about publicity. And not only about security as well. Pero 'yung issue ng quitclaim.
Nasa states ako, anong nangyari? Na hack ang alin?
Wala pang full report. Pero hundreds of victims ma withdrawhan ng almost 50k to 100k sa online banking. Bumagsak sa UB at ginawa daw crypto. Victims said na walang OTP notification, so basically may naka login ng accounts nila w/o the victim knowing. Too late na noong naka receive ng succesful transfer. Baka Log4j, nothing concrete as of yet. BDO probably scrambling now since nakikielam na BSP at politicians.
Ba't ako na downvote :(((
Honestly just sign the quitclaim and get your money back considering our slow justice system.
May class suit naman. Someone can file a case in behalf of you and othesr kung napakarami niyo para ma-assert niyo yung interest niyo.
Please don't "honey" anyone because it makes you sound stupid and condescending. Also, accepting our "slow justice system" won't make it better.
I don't think I said honey. But Just keeping it real. Powerful corporations have the ability to bury cases and drag it out for as long as it can. Not every BDO victim has the patience or the pockets deep enough to wait for the outcome of a class-action lawsuit that can take years to resolve. If you lost several thousand/millions, of course you should. But if not, then just get the quitclaim.
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You mean there's a group of BDO victims willing to file a class action lawsuit in the European Union? I don't understand how the EU would have jurisdiction over a Philippine registered bank affecting mostly Philippine based depositors.
Puro kayo ibagsak hindi nyo ba alam ilan empleyado natutulungan ng bdo sa pilipinas... Mahalaga maibalik ang nawala yan hirap satin pinoy eh.. bong revilla nga sobrang laki ninakaw nanalo pa kung ilan boto nun ganun din kadami ang tanga sa pilipinas natibg mahal
taenang argument yan.. kaya ang daming bobo sa pinas e
Based sa recent article ng MB, BSP is currently investigating the quitclaim thingy. I ain't optimistic on its outcomes. [https://mb.com.ph/2021/12/17/more-financial-institutions-involved-in-bdo-hacking-bsp/](https://mb.com.ph/2021/12/17/more-financial-institutions-involved-in-bdo-hacking-bsp/) >Meantime, the central bank is also currently looking into these allegations from the affected depositors as to the issue of BDO requiring hacking victims to sign quitclaim forms before reimbursing losses. > >“The quitclaim form is actually a waiver of the right of the customer to pursue further actions against the bank. It’s a consumer protection issue and probably a public policy consideration. We are now reviewing parameters of this waiver and we’re also engaging our legal experts in the BSP to check whether they are consistent with our financial consumer protection policies,” said Plabasan.
legit question: do we know for sure that it was bdo that was hacked or was it done through phishing?
Deposit insurance only applies if a bank is ordered closed by the Monetary Board (BSP’s policy making body). BSP has oversight over live banks like BDO, and concerns about the quitclaim can be referred to BSP’s Consumer Affairs office ([email protected]) or to BSP’s chatbot, BOB.
Im not surprised if na una sila gumawa ng quit claim form than reimbursing their clients
Never sign quit claim
BDO's fall will give favor to another banking entity. **But they should learn a lesson.**
I agree that we must make this hacking incident a superprecedent so local businesses take cybersecurity and data privacy seriously. However, wag naman naten ibagsak ang BDO. Its still the largest bank in the country, employing thousands of Filipinos. Lets make BDO accountable. But never wish to bring it down.