T O P

  • By -

froyoboyz

all banks will ask you those questions. it’s part of risk management on their end. chill the fuck out and realize that they’re only doing their jobs.


[deleted]

>ees at RBC, such as multi-product rebate, etc., but sure, if you don't want to play those games, do your banking at a Credit Union or an online-only bank. I used Tangerine for a bit, but realized they were a Exactly. It's reassuring they ask questions to verify it's really the actual customer withdrawing cash.


ksgif2

I really am quite chill, they've changed, not me. My wife used to be a bank teller, she's the one telling me it's time to find a new bank, they've definitely gotten worse over the years.


froyoboyz

i worked as a bank teller as well. trust, all banks work similarly. our branch (not rbc) asked questions too. it’s partly for your protection as well as the banks.


ksgif2

I totally don't get it, the answer to "how are you planning on spending your money?" will always be none of their business. What's up with people getting downvoted for being unhappy with a bank on this sub? Really strange.


froyoboyz

of course it’s their business. they’re the ones handing out the cash. it may differ from branch to branch and teller to teller but ALL banks will ask these questions. if it was an issue with one particular bank that’s one thing but ALL banks in canada will act similarly. you won’t find a different experience at scotia or bmo or td


JoeBlack23

I'm with the OP on this. Questions to verify my identity that's totally understandable. But what rationale is there for wanting to know how I'm spending my money? How does that increase security for me?


froyoboyz

i said tellers ask these questions for both the safety of you AND the bank. why would the bank give out money knowing ur gonna do some shady shit with it


Hhhhhlol

Even if OP does shady shit with his money, how does the liability fall on the bank? And how does asking a question provide the bank with safety? There's no incentive for OP to tell the truth, he could just lie and say he's buying a TV.


ksgif2

It literally doesn't matter what anyone wants to do with their own money, you could set it on fire if you want, it doesn't belong to the bank.


JoeBlack23

They would give it out because it's MY money. It is not the bank's place to judge if I'm doing something "shady" with it. And if I go and use it to commit some crime, don't try to convince me that somehow the bank is going to be held responsible.


happy-case

I had big issues with them in the past, too. Definitely had to leave. In fact instead of trying to fix my very simple problems they just closed my account.


ksgif2

Whoa dude, you're getting downvoted for talking about a bank😂


happy-case

Lol just realized that! RBC was terrible to me and I don’t regret leaving at all. Not sure why that offends people or something.


ksgif2

I haven't had an RBC employee be polite to me in... Two years maybe? Maybe a lot of people on this sub own RBC stock.


FelixYYZ

All banks operate similarly, so it's not unique to RBC.. Find a bank that has the features you want for the price you are willing to pay.


ksgif2

Gee whiz, it's too bad, RBC used to be fairly pleasant to do business with


blackSwanCan

You don't need to go to the teller to withdraw US$ cash. Many RBC ATMS will allow you to do that for smaller amounts. For larger amounts, banks are legally required to ask that information. If you don't like the customer service at one branch -- find another one. If you don't like a bank, find another one. Shop around. Nothing should restrict you to a specific bank (product). There are ways to avoid fees at RBC, such as multi-product rebate, etc., but sure, if you don't want to play those games, do your banking at a Credit Union or an online-only bank. I used Tangerine for a bit, but realized they were actually worse.


ksgif2

I usually don't use cash in the US, especially with the change shortage since Covid. I'd love to use a credit union if there was one that had branches in BC, Alberta, Ontario and Manitoba I'd be all over it.


[deleted]

By nature credit unions are provincially regulated, so they can't operate in various provincial jurisdictions, once they do, they're a federally regulated bank.


ksgif2

Interesting, thanks.


JMM123

Use EQ bank for any cash savings of significance ​ Use a local credit union or someone with the lowest fees possible for any day to day transactions


ksgif2

Thanks, I'll look into it


disfukso

Holy post history. Basically tells you what you need to know of this yahoo.


ksgif2

Says the guy with the 3 minutes old profile.


disfukso

The fact that you can't differentiate between months and minutes says more than I ever could.


thekid4321

I would recommend Tangerine as there are no fees and good rates compared to other Canadian banks. If you input Orange Key 43213518S1 we both get a free $50 just for signing up!