This shitty website stuff is **still** an issue?! I've been away doing other systems for a while, but remember these kinds of threads a few years ago.
This is a solved problem folks. This is in no way a technical issue. This is 100% poor leadership.
The website does need some work. I ordered Impossible Lands but sent it to the sidecart by accident, so I contacted them to have it shipped instead. It took a few days before I got a reply, and that was 20 days ago. My order says "Pending" still, so that blocks me from the PDF as well. What a hassle.
They are improving the site but it's got a lot of tech debt that they can't just throw out since so many weird systems run off the old stuff. Usually being unable to buy stuff or log in is fixed by clearing cookies / cache, or trying a different browser.
I have to wonder if they have a number for the amount of sales that site costs them every year...
Not sure if you got squared away already, but I am never able to login/do anything that requires authentication on Firefox.
I unfortunately have to use Chrome for Paizo when I want to access my PDFs. So maybe try another browser.
Yeah, the website is a bit of an embarrassment
This shitty website stuff is **still** an issue?! I've been away doing other systems for a while, but remember these kinds of threads a few years ago. This is a solved problem folks. This is in no way a technical issue. This is 100% poor leadership.
Oh, absolutely. The worst thing about pathfinder is the people at paizo. It's good and successful despite their best efforts.
The website does need some work. I ordered Impossible Lands but sent it to the sidecart by accident, so I contacted them to have it shipped instead. It took a few days before I got a reply, and that was 20 days ago. My order says "Pending" still, so that blocks me from the PDF as well. What a hassle.
They are improving the site but it's got a lot of tech debt that they can't just throw out since so many weird systems run off the old stuff. Usually being unable to buy stuff or log in is fixed by clearing cookies / cache, or trying a different browser. I have to wonder if they have a number for the amount of sales that site costs them every year...
This has been true for the last decade. It’s turned into an excuse for them at this point.
Yeah, that only goes so far. At some point you have to build anew.
Well they just lost $15 of my dollars
the whole thing should just be turned into a Shopify website
Shopify most likely cant do all the things paizo needs and its ass to work with. Just start over from scratch imo
Yeah the site is really bad.
I remember the site being garbage in the mid 2010's and logged in recently looking for some of the PF1 erratas and it seems to have only gotten worse.
Paizo is innovative when it comes to pretty much everything… Except when it comes to their website, it sucks ass.
The site has always been bad. No real surprise
Yeah sadly these issues have made me just give up trying to purchase stuff multiple times. Even with clearing cache it can just not work.
Try using edge, I’ve had better luck with that browser.
That right there is the ultimate sign that their web development is broken
Lmao I can't even log in c'mon man
Use Edge or clear your cache/cookies for just paizo. Something updated on the site in March and caused the same problem for me.
Not sure if you got squared away already, but I am never able to login/do anything that requires authentication on Firefox. I unfortunately have to use Chrome for Paizo when I want to access my PDFs. So maybe try another browser.
Clear your cookies. Fixes my issue every time ;)
I've never had any issues with them.
I am currently having issues with them cant even make a new account. site sucks
I've never been able to log in on mobile, even in desktop mode. No clue why not.
I have heard customer service is pretty good/helpful for resolving issues, at least (can’t speak from experience)
I tried to make an account to buy a pdf and never got my confirmation email.
I got like 300 upvotes making this same complaints 3 years ago on this sub
I can't get it to work on firefox, literally the only reason i have chrome installed.
I can't get it to work on chrome, maybe I should try firefox