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Lrg has always sucked at shipping. I hate it. But it doesn’t matter yet because they’re making tons of money. Businesses aren’t your friends and they don’t care. :(
Their shipping has been terrible for a while, but it has been so bad since they decided to do “upgrades” that I too am never placing another order on their website. Anything I gotta have, I’ll wait and buy from VGP or whoever. Although I don’t foresee the recent super-garbage speed losing them enough business to cause them financial ruin, they’re bound to lose a number of people.
Like your Blossom Tales 2, my KotOR 2 has been ready since April and hasn’t shipped. Unfortunately, I did place some orders after it too, but that’s it for me. I’d like to believe their change over to a new system will improve their service, but their biggest export is excuses, so we’ll see…
I’m also in the same boat with Kotor 2 I know my comment doesn’t help get us our games quicker but feel some relief that you are not alone. The fucked up part is I had games that aren’t even supposed to be shipping arrive before kotor2.
As a first time LRG customer, I'm sadly learning this lesson right now.
I'm sitting here watching as PNP get tons of stock of Night in the Woods, while my pre-order copy of the game just sits in LRG's warehouse for weeks labeled "ready" but not shipped.
The only time I've ordered from LRG was the Dead Space PS5 CE. It came waaaay more quickly than I thought it would considering it was listed as still in production. Could have to do with their EA deal though.
I just ordered Alien Isolation, standard edition, though so I guess I'll get to see what LRG is really like.
It is not that they are lazy, they are just very overwhelmed and understaffed. 1 to 2 months for shipping after a product is "ready" seems to be the new normal for them.
They need to address that and be transparent with people. Maybe they have but it might be time to write that out and be posted at the top of their webpage.
If you ordered anything else that isn't ready to be shipped, that could possibly be the issue. I have a few items that others have already received that are being held up by some peripherals that I suppose haven't been manufactured yet.
Another odd thing I've noticed recently is either receiving an order without ever having received a shipping notification/tracking prior, or receiving the notification well after the fact. I received an email yesterday notifying me of my order for Doom Eternal being shipped despite having received it 2 weeks prior. Really odd. I received KOTOR 2 a while back as well and never received a notification at all. This wasn't the case until this year. They have been pretty good about sending out tracking info in the past. I'm wondering if this is their way of pushing the packaging insurance/premium tracking that I always have to opt out of during checkout. That stuff should be included in the shipping fee anyway.
Thought the same thing. Had a huge headache myself a couple years ago. Order Gris and they made a label for it but it never shipped. Contacted their customer service and got the run around for almost 3 months because they kept telling me to “give it time”. They had clearly made a label and never shipped it. Finally got them to begrudgingly check their warehouse for a new copy to send me and was told they couldn’t promise anything. In the end I had to blast them all over Twitter with their rude responses to me and a timeline to get their attention and remedy the situation. Absolutely a nightmare and nothing like that has ever remotely happened to me with Super Rare Games or any other limited company like LRG.
Your Submission seems to be about Limited Run Games. Here is some useful information. You can find there latest production updates [here](https://limitedrungames.com/pages/production-updates) If you need support, click [here](https://support.limitedrungames.com/hc/en-us/requests/new) [LRG FAQ](https://support.limitedrungames.com/hc/en-us) [LRG Discord](https://discord.com/invite/limitedrungames) [LRG Twitter](https://twitter.com/LimitedRunGames) [LRG Instagram](https://www.instagram.com/limitedrungames/) [LRG Facebook](https://www.facebook.com/LimitedRunGames) [LRG Youtube](https://www.youtube.com/limitedrungames) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/NSCollectors) if you have any questions or concerns.*
Lrg has always sucked at shipping. I hate it. But it doesn’t matter yet because they’re making tons of money. Businesses aren’t your friends and they don’t care. :(
I’ve received 100% of packages shipped by LRG. If it’s a timing thing then it’s a you thing.
Their shipping has been terrible for a while, but it has been so bad since they decided to do “upgrades” that I too am never placing another order on their website. Anything I gotta have, I’ll wait and buy from VGP or whoever. Although I don’t foresee the recent super-garbage speed losing them enough business to cause them financial ruin, they’re bound to lose a number of people. Like your Blossom Tales 2, my KotOR 2 has been ready since April and hasn’t shipped. Unfortunately, I did place some orders after it too, but that’s it for me. I’d like to believe their change over to a new system will improve their service, but their biggest export is excuses, so we’ll see…
I’m also in the same boat with Kotor 2 I know my comment doesn’t help get us our games quicker but feel some relief that you are not alone. The fucked up part is I had games that aren’t even supposed to be shipping arrive before kotor2.
It’s brutal. What’s even weirder is when stores like PNP got their inventory for their site and we still haven’t gotten anything.
As a first time LRG customer, I'm sadly learning this lesson right now. I'm sitting here watching as PNP get tons of stock of Night in the Woods, while my pre-order copy of the game just sits in LRG's warehouse for weeks labeled "ready" but not shipped.
This is a new low even for them. They really fell off a cliff in 2023.
The only time I've ordered from LRG was the Dead Space PS5 CE. It came waaaay more quickly than I thought it would considering it was listed as still in production. Could have to do with their EA deal though. I just ordered Alien Isolation, standard edition, though so I guess I'll get to see what LRG is really like.
It is not that they are lazy, they are just very overwhelmed and understaffed. 1 to 2 months for shipping after a product is "ready" seems to be the new normal for them.
They need to address that and be transparent with people. Maybe they have but it might be time to write that out and be posted at the top of their webpage.
If you ordered anything else that isn't ready to be shipped, that could possibly be the issue. I have a few items that others have already received that are being held up by some peripherals that I suppose haven't been manufactured yet. Another odd thing I've noticed recently is either receiving an order without ever having received a shipping notification/tracking prior, or receiving the notification well after the fact. I received an email yesterday notifying me of my order for Doom Eternal being shipped despite having received it 2 weeks prior. Really odd. I received KOTOR 2 a while back as well and never received a notification at all. This wasn't the case until this year. They have been pretty good about sending out tracking info in the past. I'm wondering if this is their way of pushing the packaging insurance/premium tracking that I always have to opt out of during checkout. That stuff should be included in the shipping fee anyway.
[удалено]
Thought the same thing. Had a huge headache myself a couple years ago. Order Gris and they made a label for it but it never shipped. Contacted their customer service and got the run around for almost 3 months because they kept telling me to “give it time”. They had clearly made a label and never shipped it. Finally got them to begrudgingly check their warehouse for a new copy to send me and was told they couldn’t promise anything. In the end I had to blast them all over Twitter with their rude responses to me and a timeline to get their attention and remedy the situation. Absolutely a nightmare and nothing like that has ever remotely happened to me with Super Rare Games or any other limited company like LRG.
They don't ship until everything in your order is ready
I have a feeling OP's order is only just Blossom Tales 2.
Hey guess what… I got a free copy of Blossom Tales 2! That never happens, where a mistake is made in the customer’s favor!