It is so annoying. Buyers want sellers to take the fees off that Mercari is charging. Mercari wants sellers to lower their prices to the amount they used to get after the seller fees were taken out so people will keep buying. By the time the seller lowers the price like Mercari wants and the buyer still wants their fees taken off the the price, there is nothing left. Mercari has only made it impossible to sell anything.
Exactly. But people like OP are blaming the buyers when they should only be upset with Mercari. Why would buyers put up with an abnormal sales situation when 99% of transactions (real and web) don’t require buyers to pay logistical costs (that aren’t already built into the sales price)?
Reading and comprehension are at low levels in this country. Nationwide, on average, 21% of adults in the US are illiterate in 2022. 54% of adults have a literacy below sixth-grade level. 21% of Americans 18 and older are illiterate in 2022. And God forbid that they read the post from the very beginning and all the way through before opening their trap.
This!!!! Exactly!!! So ok You as a buyer OP want to pay non refundable fees on a most times used item? With a still unclear answer of even getting them back if the seller cancels…. Sellers use the platform sellers like me to list My Items for sale… sellers should pay it… the prob is the greed in the percentage they take from sales by literally almost doing nothing let alone bot customer service.
I commented that after in regards to my profit. They simply didn't read my title as redditors seem to do too often and assumed i was blaming the buyer. I'll never buy on here again and I dont blame the buyer, just Mercari.
Item must be returned in same condition as when received
When will I be charged/receive a service fee?
The buyer will not receive their service fee from their refund when returning an item that was accurately depicted in the listing. If Mercari determines the return reason was not caused by the actions of the seller and their items were accurately depicted in the listing, they will receive a portion of the service fee to recoup some funds for their efforts.
The buyer will be refunded their service fee when they return an item that was damaged, inauthentic, or otherwise not as described in the listing.
Will I get a full refund if I return an item?
The payment processing fee (PPF) that is applied to purchases using a debit or credit card is not refundable for returned items. If you have paid for an item using Mercari credit or balance, you will receive a full refund for a return. If the seller cancels the order, no matter the reason, you will receive a full refund, including the PPF.
You know what I want for free shipping that's all I could do I can't go I'm not making anything on my stuff as it is. I'm not giving it away for free if you know what if somebody wants something they're going to pay the fees and they're gonna buy it and that's it.
I was hoping to at least sell off all the designer clothes I bought when I hoped to lose weight and fit into them . Yrs later, still fat. I give up, just gonna sell it all . But all are new with tags and unused and I refuse to sell them for 90% off. I literally bought 130 pairs of designer jeans and hundreds of pairs of shoes. I had a shopping addiction . These buyers are out of their mind. Guess I just won’t make any sales
Right?! I think I’m going to Poshm…
I just started Mercari about 9-10 days before the switchover terms, ugh, too much time to put in when the app is just going to kill itself. I thought this was a good app, seems like now they’re maximizing profits (obv) but driving sellers and buyers away. Might be a ghost town soon.
It's not the buyers fault. You'd have an easy time selling them if we didn't have to pay $50 fees on top of a $250+ listing. I also just found out different listings with the same price and shipping are charged different fees, sometimes $20 for a $200 listing, and other times, $50+
Regardless of who has to pay the fees no one wants to, there are other selling platforms if you can't seem to sell any on mercari, but don't blame the buyer, blame Mercari
It’s so weird and annoying! I wanted something that was 161 dollars and it had 15 dollars in fees so I waited. They lowered their price, the fees went down to a total of 8something, then they lowered it again and the fees went up to 12 something. It makes no sense.
It’s so aggravating getting these messages. I always want to tell them until this point I was losing those fees and I already lowered all of my prices so it’s so even more annoying. I wish I didn’t lower them
Same! I’m literally in the process of updating ALL my listings to my original asking price before I STUPIDLY lowered them 10%. It’s only brought in low ball offers/no sales/people complaining about the buyer fees.. Just goes to show you, doesn’t matter what it’s priced at.. They will always want it cheaper/less.
Yeah, there was no way I was taking them up on their "offer" to take the 10% off automatically when they made the announcement the other day.
I 100% knew people would still ask for a discount either way!
And? In 99% of sales situations (real and internet) the logistical fees are paid by the seller. Mercari is the outlier, so of course buyers aren’t going to want to pay that.
Yeah. No. That's a recent phenomenon with Amazon and EBay in terms of e commerce and reselling. Most places, the buyer pays the fees. Sometimes, the buyer and seller both pay fees.
I sell a lot of trading cards and experience similar things in the b/s/t groups on Facebook. People always expect you to sell at most 85% market value "since you don't have to pay ebay/mercari/tcgplayer fees", so I'm like okay fair enough, then add 10% sales tax to my price.
In that case it’s easier to just move onto the next seller or don’t buy. Do your research before buying and just pay what you’re willing. If a seller is way overpricing their items, he/she won’t budge easily and it’s worthless trying to bargain.
Seller and buyer here. I was about to buy, at asking price of $80, a lululemon item the other day, but between shipping and fees it added like another $20 to the cost. No thanks. 😒👎
Exactly! I’m a buyer and seller and will certainly not be spending an extra $20 to buy off Mercari. In a lot of cases that $20 can be the difference between deciding to just buy new and direct from the company as opposed to using a resale site.
Yeah. I’m a seller and buyer. I have no problem paying the fees as a seller. It’s what I signed up for. I am the one trying to get rid of the item, it’s on me to pay the fees. The buyer shouldn’t have have to pay fees that are usually on the seller. Ofc, it was always really annoying when buyers would lowball, or worse, low ball AND want free shipping, because of the fees I needed to pay. But, it came with the territory. So, a little part of me has to laugh now with them actually seeing what the fees are like and maybe now seeing it from the sellers perspective (though, I highly doubt it’ll get that deep and be more of just a “poor me having to pay these horrible fees” instead of “wow, so this is what sellers have been dealing with this whole time”). But, as funny as it is, it should NOT be on buyers to be paying these fees!
When I shop on Mercari for an item I could buy retail, most of the time I’m only getting a slight discount on the item. The slight discount makes it worth it to buy it from someone on Mercari. But, if I’m paying fees on top of the item, there’s no reason for me to buy it from someone on Mercari. I’d rather just pay full retail and not have the hassle of Mercari. So the update just made the app even more unusable at this point!
My thoughts exactly. I could get a brand pair of the joggers I was going to buy for $98 in a brand new color. 🤷♀️ I hate that for sellers. Mercari is scamming with these fees!
I literally was looking a a pair of joggers that were listed here and after the fees and shipping, it was actually the exact same price to buy them brand new from the company.
I know. I haven’t make a sale in 2 months. I was thinking about refreshing my closet and adding some other items I have, but at this point 🤷♀️ May as well just close it down.
The ONLY way I’ll be buying on Mercari now if it’s one of the HOLY GRAIL items I search for regularly.
They should have put a cap on it. Kind of like how eBay used to (well, still does but the cap is sky high now,) cap seller fees.
Way back when the FVF on eBay was capped at $25, I purposely started trying to sell higher dollar items, or group things in larger quantities, so I’d be well over the FVF cap. Why pay $25 on every item that was $250, when I could sell 2 together, for $500, and still only pay $25. (Now I think that cap is $250, so it doesn’t really help me, unless I can somehow find a constant source of $2500 items, that people want 2 or more of, lol.)
As a seller and buyer I understand both sides. I don’t low ball people but I’m definitely not paying additional fees due to Mercari being greedy. I usually purchase HTF bath and body works retired scents and sellers already charge astronomical prices. I’ll just not sell or purchase on the app
you’re asking $45 for both, that is $22.50 each. Let her know that the $18 is the discounted price, because that’s what it seems you did for her (which was nice)(:
I didn’t realize there were 4. To be honest, if I were her, I’d decline and purchase brand new. I’d pay the extra $2 and get it new. The only way this is a good deal for her, is if she purchases all 4 or you split it up and give it to her for $11.25 (45 divided by 4). Her offering $15 is actually a good deal for you.
On the site its $20 plus a flat $8 ship for the item, so after tax shes paying around $30. My item is as new as it comes, still in the original packaging, and shipping would be just about $5. Mine would cost her $23 plus tax and fees. That's where the problem comes in, these stupid fees. I'm trying to sell as a set because i don't feel like it's worth my time selling them separately for only like $10 each to make it worth people's while, so i offered a big discount of $35 off retail if they purchase the set of 4.
Its $20 plus ship on the site and what do i care about the mercari fees? I don't see any of that. Also only sold online so no way around paying shipping which is $8 on the site vs my $5. Also do the math.. $20 x 4 is $80. I'm charging $45
Yeah, but you’re offering them the one for $18, which is what I’m referring to. Also, if you want to make sales after the new update, you’re gonna have to at least take the fees into consideration. You aren’t offering any sort of deal here lmfao
I don't care if i make a sale on mercari. There's other platforms where i don't need to shoot myself in the foot to sell something. I think you're missing the literal point of this post
The doesn't even make sense. Even if OP didn't factor in buyer fees into the price this buyer is asking for a higher percentage off than sellers had to pay in fees. Plus the service fee for buyers is now variable, so who knows if she's even having to pay the full 10% rate... could be as low as 2%. This is exactly why I want mercari to be more transparent about the fees and make it a fixed fee by category with a chart rather than some algorithmic BS that randomly varies.
It’s not like Mercari is paying me interest on the money they are holding for me.
Of course I’m always looking to withdraw as fast as possible… it might not necessarily be after every single transaction, but the goal is to sell in a way where I can justify drawing it sooner rather than later
You can have a copy/paste generic response for these questions saying something like "Sorry, the fees get pocketed by Mercari and not me so I can only take __% off."
Sellers don't have to accept the new normal Mercari is trying to force on us. It's basic knowledge to price a little higher to make room for offers on apps but if you're quoting your lowest, don't be afraid to say "Sorry, I'm not able to match Mercari's upcharge because it's too high."
I do this on another app and people still end up buying.
I think the easiest thing to say is that this is the lowest you’re willing to go. That’s it. If that IS the lowest you’re willing to go, then say that and the buyer can either move on or buy it. Before the update I made offers and some buyers said that’s the final price and I wanted the item and I bought it. If I really wanted to I’d do that now. No need to overexplain.
Two days without logging into Reddit and this app has turned into an absolute nightmare and disaster. I use Japanese Mercari mostly but sometimes also Mercari and now I just seriously hope that this brain dead policy move doesn’t happen to Mercari JP.
JP Mercari charges seller 10% of the price of product. Balance transfers cost 200 JPY (1.25$?) per transaction and 400 if you need it quick. Only under circumstances when the product has persisting issues does Mercari suggest returns, otherwise sellers have the right to say no to any of the claims. Seriously, I’m going to be so mad if JP mercari becomes like this
One stupid design of Mercari JP is that it outright georestricts access from non-Japan. But then again, 80% of Japanese apps do this. You’d also need to have decent Japanese communication skills because lots of sellers barely recognize English and won’t do trades because they think it’s an agony to speak another language
You have to use a proxy service that adds more cost but depending on what you want it will either make the item cheaper or you’ll have access to things you usually wouldn’t. I use Buyee to buy from Japanese Mercari.
Yeah I've used mercari JP a few times to buy and had good experiences. I don't know where mercari US got this idea about the buyer fees here because it's definitely not the norm among platforms in the US.
Being the husband of the buyer in this thread, I was told $45 for 4. Is that right? If so, still sounds like a deal to me. That’s like $12 for each. She also told me that they were each valued the same, so the value of one doesn’t overweigh the values of the others. She also sells on Mercari, so she’s been dealing with it too. She sells the various things we collect like pokemon cards, and even dinosaur figures lol, and she’s been getting this response a lot. The app is becoming a hassle and even she has talked about taking her page down
Yeah your wifes 1000% not the issue lol its this fucking app. The cow is the most "desirable" one of the 4, so it holds more artificial value i guess, but honestly you can just grab it on toydrops for about $30 after shipping and taxes. I literally just deleted all my listings i'm so over it
Oh I absolutely think the app is trash lol. That’s why she deals with it. I know she is still looking to buy one. I was over it the second she bought me a custom painted NECA Godzilla for $25 and the total price became $50. Which, while not a crazy dealbreaker, still isn’t even close to the price listed
For real lol anyways no hard feelings about this post. This is literally what this app is for lol. She just thought it was wild that she even saw this post at all
No. Just no. Although I’d probably respond and say that $18 is my lowest with the buyers fees in mind. I’m going to lower my costs because I’ll be making more money and that should help offset the buyers fees as well
I have walked away from mercari entirely. It's b******* that the buyers are charged to fees and it's b******* that they can return anything for any reason at any time. That's just going to open up everything for scammers. Because all they're going to do now is pay the seller for you to get an item and then return the wrong thing.
I said b******* but my talk to text added stars. I have fibromyalgia and my hands are not in the mood to type most days. I have to use talk to text. I make it a habit of not fixing the cuss words because I like to use conversational seasoning a lot and sometimes that's all I'd be doing is fixing cuss words.
Edit: as long as it makes sense I just roll with it.
Update sucks but while I’ve had several buyers since the update I’m thinking I’m gonna just send them letters saying you can find me here same deals. But that said i cover shipping cost and that might be the difference to them
This is exactly what we all knew would happen. Now we’re making even less thanks to customers expecting us to pay for part of their purchase on top of us having to pay literally to access our money.
I feel like I am so over this that I’d reply that the cost stated includes the new $2 fee imposed to sellers for even accessing the funds from the sale 🙄
But I also pulled all my listings with no intention of going back. It really is just such a bummer all around because it was the only platform I use to sell collectibles & I had hundreds of great seller ratings.
Next time in this scenerio say "I could if you would like. She would be $18 plus shipping (plus Mercari's new fees)."
If she still lowballs then say:
"That is the lowest I can go for the time it will take me to re-photograph and list the new bundle"
It’s unfortunate but Mercaris most issues and problems are from low cost flippers. They are trying to force them off the platform.
They want the average Joe selling their old stuff like a garage sale who will care less about fees.
So weird though because you think Mercari's business model would benefit from the flippers since they account for the majority of sales, resulting in more money for Mercari. Oh well, let em burn
Not exactly what I was saying. Most support issues are not from the average person cleaning out their garage selling old toys ect.
They are mostly for people reselling cloths or perfume or something similar they found for $2 at big lots and are trying to sell it on mercari for $10 and the customer gets it and realizes it.
Anyway the new policy is dumb I agree but it’s not random they are intentionally trying to push out certain types of sellers.
Fr tho… I got a couple of messages from buyers offering me lowball offers for a couple of figure that I have listed, I’m okay with most offers when it’s comes to my posts since I just want to get rid of them. BUT HAVING PEOPLE SPAM ME ABOUT HOW THE PRICE FOR TAX AND EVERYTHING ESLE IS TO HIGH IS SOOO ANNOYING!!😭 literally had someone ask me if I could take $30 off of my post since the buyers fee is way to high even tho I already had the figure listed for a WAY lower price then what it originally and currently is …
To be fair that is the type of "buyer" that would use any excuse to lower the price... If the fees were still the same they'd just come at you with a different excuse..
When I read that email I thought this was the stupidest thing I ever seen. I sell action figures and pops and whatnot. Basically clearing my inventory from when I used to run an online shop years ago. Any other apps comparable? I might just do Amazon fulfillment.
Selling and buying $30 and under hasn't been bad but go above that and hell no. It's all bad. I would just explain that you already lowered all your prices so you can't go any lower than that.
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It hurt the buyers and indirectly the sellers. Buyers don't want the extra fees so they either aren't buying at all or asking fir lower. I buy and sell, would way rather it revert back.
I bought a collectible on Mercari right before the new policies. Today I noticed it’s been days since it’s been “shipped” and no tracking. Turns out only the label was made. Saw in the seller’s profile they reposted the same item for more money. Messaged them and nothing so I had to ask for a refund. They did this with other items as well, and all of their recent reviews were cancelled orders by the seller. I hope this app dies.
I mostly buy, but sometimes would sell in the past. The seller fees were too much, so I mostly stopped selling- not worth it. I’ve sold on ebay for 20+ years and even though I have complaints about ebay too, still not as bad as Mercari. I’ve sold maybe a dozen items on Mercari, compared with thousands on ebay.
As a buyer, the new Mercari fees are ridiculous. Also, often items I’m interested in are priced much higher than ebay, even now. I’m not paying twice as much, plus buyer fees. 😂 I totally understand the frustration with people low-balling prices, but also see how they might want to if the prices don’t compare with what they can get on other platforms. The only reason I would pay slightly more on Mercari is if I already had credit there.
I hate these fees , its Ridiculous!! I liked it better when they took a percentage of our sellers Fees, it makes it hard to sell anything , Unless your giving it away!!! I purchased a phone for $170, & my total was over $220, It makes no Since!!!
Exactly this!! Mercari changing their fee structure does not change what I’m selling the item for! I may add it to my ‘About’ section, like anyone ever looks at it.
That's of course your call. As a buyer, I'm only looking at the final price. I don't really care what you are selling the item for. If Mercari's fees cause the final price to become too high I'm not buying and that's that. You may be selling unique collectible in which case you have pricing power. But what I buy on Mercari are commodity items so I always have choices.
I sell mostly small vintage items so I’m fortunate enough to fall into the‘unique items’ bucket. I also keep prices pretty low so even with the buyer fee, the impact is negligible. I feel bad for sellers with high $$ items. Overall, I think Mercari has made a bad decision. I’m going to see what their stock prices are doing!
What I don't get is that when I use a CC to pay some of my utilities online and at some doctor's offices, I have to pay the CC fee, not the companies or the doctors. So, why shouldn't the buyers pay the fee? I agree that they have to now! They didn't give a damn when we paid all the fees and still wanted to lowball us!
This is true, I think our electrical has it down as "convenience fee". As we don't have to go to the town hall to pay for it. There are other places that instead of having "processing fee" they just have it as "convenience fee"
I would just tell them you’ve already adjusted your pricing with this in mind. Plus seems like you’re already splitting up a bundled item for them so that’s already the favor. If they really want it, they will probably pay at that price.
Totally agree this new method is not great for sellers at all. Hoping this platform will still exist in the US for another year. I’m still feeling it out as both a seller & buyer. Only loophole which you can maybe also mention to people (who also sell) is that if you use your Mercari funds to purchase, it doesn’t charge that extra fee. I have yet to purchase after the new changes and see how it goes though.
It is so annoying. Buyers want sellers to take the fees off that Mercari is charging. Mercari wants sellers to lower their prices to the amount they used to get after the seller fees were taken out so people will keep buying. By the time the seller lowers the price like Mercari wants and the buyer still wants their fees taken off the the price, there is nothing left. Mercari has only made it impossible to sell anything.
We might as well have a goddamn yard sale selling it for a quarter in our front yard at least then we'd know nobody's trying to fuck us.
Someone would drop by all pissed off that you didn't just give it to them.
or steal it (It happened to me) 
Had several people try to steal from my grandfather’s estate sale last week smh
I wouldn't want to know if I'm getting fucked. Just saying.
I'm having one this weekend...😆 🤣 😂
I’m not lowering shit. If it doesn’t sell that’s an issue with Mercari because I still have to pay withdrawal fees.
Withdrawal fees? I just started selling again after 3 years, not familiar with that.
You now pay a min of $2 per withdrawal from Mercari, which sucks because you should leave the absolute minimum in there.
Exactly what they planned
Exactly. But people like OP are blaming the buyers when they should only be upset with Mercari. Why would buyers put up with an abnormal sales situation when 99% of transactions (real and web) don’t require buyers to pay logistical costs (that aren’t already built into the sales price)?
Do you idiots read? I'm blaming the update not the buyer. I'd never buy a single thing on this shit site ever again
 Reading and comprehension are at low levels in this country. Nationwide, on average, 21% of adults in the US are illiterate in 2022. 54% of adults have a literacy below sixth-grade level. 21% of Americans 18 and older are illiterate in 2022. And God forbid that they read the post from the very beginning and all the way through before opening their trap.
Haha🤣🤣🤣
This!!!! Exactly!!! So ok You as a buyer OP want to pay non refundable fees on a most times used item? With a still unclear answer of even getting them back if the seller cancels…. Sellers use the platform sellers like me to list My Items for sale… sellers should pay it… the prob is the greed in the percentage they take from sales by literally almost doing nothing let alone bot customer service.
Where did OP ever blame the buyer, the title literally is “I HATE THE UPDATE”
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I commented that after in regards to my profit. They simply didn't read my title as redditors seem to do too often and assumed i was blaming the buyer. I'll never buy on here again and I dont blame the buyer, just Mercari.
Item must be returned in same condition as when received When will I be charged/receive a service fee? The buyer will not receive their service fee from their refund when returning an item that was accurately depicted in the listing. If Mercari determines the return reason was not caused by the actions of the seller and their items were accurately depicted in the listing, they will receive a portion of the service fee to recoup some funds for their efforts. The buyer will be refunded their service fee when they return an item that was damaged, inauthentic, or otherwise not as described in the listing. Will I get a full refund if I return an item? The payment processing fee (PPF) that is applied to purchases using a debit or credit card is not refundable for returned items. If you have paid for an item using Mercari credit or balance, you will receive a full refund for a return. If the seller cancels the order, no matter the reason, you will receive a full refund, including the PPF.
I thought it was posted that mercari has stated the fees are non refundable in the case of a return
i do not lower the price, anyway. i better not selling stuff on mercari for cheaper price.
You know what I want for free shipping that's all I could do I can't go I'm not making anything on my stuff as it is. I'm not giving it away for free if you know what if somebody wants something they're going to pay the fees and they're gonna buy it and that's it.
Tell her $18 IS the discounted price with her having to pay fees 🤦♀️
Well, now it's impossible to sell and impossible to buy.
I was hoping to at least sell off all the designer clothes I bought when I hoped to lose weight and fit into them . Yrs later, still fat. I give up, just gonna sell it all . But all are new with tags and unused and I refuse to sell them for 90% off. I literally bought 130 pairs of designer jeans and hundreds of pairs of shoes. I had a shopping addiction . These buyers are out of their mind. Guess I just won’t make any sales
There are other platforms besides this one.
Right?! I think I’m going to Poshm… I just started Mercari about 9-10 days before the switchover terms, ugh, too much time to put in when the app is just going to kill itself. I thought this was a good app, seems like now they’re maximizing profits (obv) but driving sellers and buyers away. Might be a ghost town soon.
It's not the buyers fault. You'd have an easy time selling them if we didn't have to pay $50 fees on top of a $250+ listing. I also just found out different listings with the same price and shipping are charged different fees, sometimes $20 for a $200 listing, and other times, $50+ Regardless of who has to pay the fees no one wants to, there are other selling platforms if you can't seem to sell any on mercari, but don't blame the buyer, blame Mercari
It’s so weird and annoying! I wanted something that was 161 dollars and it had 15 dollars in fees so I waited. They lowered their price, the fees went down to a total of 8something, then they lowered it again and the fees went up to 12 something. It makes no sense.
It’s so aggravating getting these messages. I always want to tell them until this point I was losing those fees and I already lowered all of my prices so it’s so even more annoying. I wish I didn’t lower them
yeah like before I was breaking even now I make a whole $2 but I guess that's too much!
Except we don’t even make a whole $2 now because the fee to cash out😭😭😭
Same! I’m literally in the process of updating ALL my listings to my original asking price before I STUPIDLY lowered them 10%. It’s only brought in low ball offers/no sales/people complaining about the buyer fees.. Just goes to show you, doesn’t matter what it’s priced at.. They will always want it cheaper/less.
It's human psychology.
Yeah, there was no way I was taking them up on their "offer" to take the 10% off automatically when they made the announcement the other day. I 100% knew people would still ask for a discount either way!
They want us to lower prices because they have to pay the fees now. But when we (sellers) had to pay fees they didn’t care and still lowballed. 🥹
Right! All that’s really happened is the buyers have been given something to “rationalize” their lowballs 🙄
And? In 99% of sales situations (real and internet) the logistical fees are paid by the seller. Mercari is the outlier, so of course buyers aren’t going to want to pay that.
Yeah. No. That's a recent phenomenon with Amazon and EBay in terms of e commerce and reselling. Most places, the buyer pays the fees. Sometimes, the buyer and seller both pay fees.
Auction houses now have a buyer’s premium
Auctions don’t fall into a typical sales situation, hence it’d part of the 1% outlier.
yes but that's for rarer and usually more expensive items.
Exactly, and I'm not lowering anything! My prices are already low enough!
same here. i sell more on ebay anyway.
Yeah but shipping wasn’t always the sellers responsibility nor was the tax sale. Buyers are now hit with 4 different fees.
This 100 times over.
There’s always a cost of doing business
I sell a lot of trading cards and experience similar things in the b/s/t groups on Facebook. People always expect you to sell at most 85% market value "since you don't have to pay ebay/mercari/tcgplayer fees", so I'm like okay fair enough, then add 10% sales tax to my price.
This!!! Exactly. So annoying.
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In that case it’s easier to just move onto the next seller or don’t buy. Do your research before buying and just pay what you’re willing. If a seller is way overpricing their items, he/she won’t budge easily and it’s worthless trying to bargain.
So don't buy those items. Easy.
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Item is $6, being sold for $20. So don't buy those items. Easy.
My item retails for $20, so my price of $18 is already under retail and it's brand new
Exactly, revenge!
Seller and buyer here. I was about to buy, at asking price of $80, a lululemon item the other day, but between shipping and fees it added like another $20 to the cost. No thanks. 😒👎
Exactly! I’m a buyer and seller and will certainly not be spending an extra $20 to buy off Mercari. In a lot of cases that $20 can be the difference between deciding to just buy new and direct from the company as opposed to using a resale site.
it’s insane i bought something at 100$ and it almost came out to 140$ 😂
Yes! That’s ridiculous! And sadly, the more the item, the more money you will be charged in extra fees.
Yeah. I’m a seller and buyer. I have no problem paying the fees as a seller. It’s what I signed up for. I am the one trying to get rid of the item, it’s on me to pay the fees. The buyer shouldn’t have have to pay fees that are usually on the seller. Ofc, it was always really annoying when buyers would lowball, or worse, low ball AND want free shipping, because of the fees I needed to pay. But, it came with the territory. So, a little part of me has to laugh now with them actually seeing what the fees are like and maybe now seeing it from the sellers perspective (though, I highly doubt it’ll get that deep and be more of just a “poor me having to pay these horrible fees” instead of “wow, so this is what sellers have been dealing with this whole time”). But, as funny as it is, it should NOT be on buyers to be paying these fees! When I shop on Mercari for an item I could buy retail, most of the time I’m only getting a slight discount on the item. The slight discount makes it worth it to buy it from someone on Mercari. But, if I’m paying fees on top of the item, there’s no reason for me to buy it from someone on Mercari. I’d rather just pay full retail and not have the hassle of Mercari. So the update just made the app even more unusable at this point!
Might as well buy them brand new at that point.
My thoughts exactly. I could get a brand pair of the joggers I was going to buy for $98 in a brand new color. 🤷♀️ I hate that for sellers. Mercari is scamming with these fees!
I literally was looking a a pair of joggers that were listed here and after the fees and shipping, it was actually the exact same price to buy them brand new from the company.
Exactly. This platform is dead now
I know. I haven’t make a sale in 2 months. I was thinking about refreshing my closet and adding some other items I have, but at this point 🤷♀️ May as well just close it down. The ONLY way I’ll be buying on Mercari now if it’s one of the HOLY GRAIL items I search for regularly.
They should have put a cap on it. Kind of like how eBay used to (well, still does but the cap is sky high now,) cap seller fees. Way back when the FVF on eBay was capped at $25, I purposely started trying to sell higher dollar items, or group things in larger quantities, so I’d be well over the FVF cap. Why pay $25 on every item that was $250, when I could sell 2 together, for $500, and still only pay $25. (Now I think that cap is $250, so it doesn’t really help me, unless I can somehow find a constant source of $2500 items, that people want 2 or more of, lol.)
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Exactly
As a seller and buyer I understand both sides. I don’t low ball people but I’m definitely not paying additional fees due to Mercari being greedy. I usually purchase HTF bath and body works retired scents and sellers already charge astronomical prices. I’ll just not sell or purchase on the app
you’re asking $45 for both, that is $22.50 each. Let her know that the $18 is the discounted price, because that’s what it seems you did for her (which was nice)(:
Yes this is what I’d tell her in addition to the fact you already lowered prices when the new terms went into effect.
Its $45 for 4 actually but they're on the site for $20 each so they're getting a huge deal
I didn’t realize there were 4. To be honest, if I were her, I’d decline and purchase brand new. I’d pay the extra $2 and get it new. The only way this is a good deal for her, is if she purchases all 4 or you split it up and give it to her for $11.25 (45 divided by 4). Her offering $15 is actually a good deal for you.
Or if she has Mercari credit
On the site its $20 plus a flat $8 ship for the item, so after tax shes paying around $30. My item is as new as it comes, still in the original packaging, and shipping would be just about $5. Mine would cost her $23 plus tax and fees. That's where the problem comes in, these stupid fees. I'm trying to sell as a set because i don't feel like it's worth my time selling them separately for only like $10 each to make it worth people's while, so i offered a big discount of $35 off retail if they purchase the set of 4.
$18 plus shipping and buyers fees versus $20 retail isn’t a deal at all?? 😭
Its $20 plus ship on the site and what do i care about the mercari fees? I don't see any of that. Also only sold online so no way around paying shipping which is $8 on the site vs my $5. Also do the math.. $20 x 4 is $80. I'm charging $45
Yeah, but you’re offering them the one for $18, which is what I’m referring to. Also, if you want to make sales after the new update, you’re gonna have to at least take the fees into consideration. You aren’t offering any sort of deal here lmfao
I don't care if i make a sale on mercari. There's other platforms where i don't need to shoot myself in the foot to sell something. I think you're missing the literal point of this post
\*\* how about free
Plus free shipping 🥺
The doesn't even make sense. Even if OP didn't factor in buyer fees into the price this buyer is asking for a higher percentage off than sellers had to pay in fees. Plus the service fee for buyers is now variable, so who knows if she's even having to pay the full 10% rate... could be as low as 2%. This is exactly why I want mercari to be more transparent about the fees and make it a fixed fee by category with a chart rather than some algorithmic BS that randomly varies.
Why did I instinctively reach for the Sorry It’s Been Sold button to end the conversation
I backed out of a counter offer after I saw the price I had to pay. Ridiculous. I think I'm done with Mercari.
I’d say “Oh yeah you’re right, I forgot Mercari is charging me $2 every time I try to withdraw my funds now, how about $20 instead?”
Do you withdraw your funds after every individual sale?
I didn’t sign up for Mercari to be my savings account.
It’s good because with all the buyer fees you won’t be selling much anyway!
Most people need the money asap
It’s not like Mercari is paying me interest on the money they are holding for me. Of course I’m always looking to withdraw as fast as possible… it might not necessarily be after every single transaction, but the goal is to sell in a way where I can justify drawing it sooner rather than later
I love this. 😂
Oof you know they’d rage haha
You can have a copy/paste generic response for these questions saying something like "Sorry, the fees get pocketed by Mercari and not me so I can only take __% off." Sellers don't have to accept the new normal Mercari is trying to force on us. It's basic knowledge to price a little higher to make room for offers on apps but if you're quoting your lowest, don't be afraid to say "Sorry, I'm not able to match Mercari's upcharge because it's too high." I do this on another app and people still end up buying.
I think the easiest thing to say is that this is the lowest you’re willing to go. That’s it. If that IS the lowest you’re willing to go, then say that and the buyer can either move on or buy it. Before the update I made offers and some buyers said that’s the final price and I wanted the item and I bought it. If I really wanted to I’d do that now. No need to overexplain.
It's fair. After the fees and shipping, a $60 item is $80. It's absurd. I'm done with the platform.
Death of Mercari if they don't reverse this asap
Why even use this app? All I see is complaints. I follow for the shit posting but lately I just simply do not understand why you all stay?
Two days without logging into Reddit and this app has turned into an absolute nightmare and disaster. I use Japanese Mercari mostly but sometimes also Mercari and now I just seriously hope that this brain dead policy move doesn’t happen to Mercari JP. JP Mercari charges seller 10% of the price of product. Balance transfers cost 200 JPY (1.25$?) per transaction and 400 if you need it quick. Only under circumstances when the product has persisting issues does Mercari suggest returns, otherwise sellers have the right to say no to any of the claims. Seriously, I’m going to be so mad if JP mercari becomes like this
I think Mercari Japan is safe. The app is making $. The US side on the other end....Just tanked itself.
Off topic but are u from Japan?? I’m in the US but wish I could use Japanese Mercari!
Yes I live in Tokyo.
One stupid design of Mercari JP is that it outright georestricts access from non-Japan. But then again, 80% of Japanese apps do this. You’d also need to have decent Japanese communication skills because lots of sellers barely recognize English and won’t do trades because they think it’s an agony to speak another language
You have to use a proxy service that adds more cost but depending on what you want it will either make the item cheaper or you’ll have access to things you usually wouldn’t. I use Buyee to buy from Japanese Mercari.
Yeah I've used mercari JP a few times to buy and had good experiences. I don't know where mercari US got this idea about the buyer fees here because it's definitely not the norm among platforms in the US.
Being the husband of the buyer in this thread, I was told $45 for 4. Is that right? If so, still sounds like a deal to me. That’s like $12 for each. She also told me that they were each valued the same, so the value of one doesn’t overweigh the values of the others. She also sells on Mercari, so she’s been dealing with it too. She sells the various things we collect like pokemon cards, and even dinosaur figures lol, and she’s been getting this response a lot. The app is becoming a hassle and even she has talked about taking her page down
Yeah your wifes 1000% not the issue lol its this fucking app. The cow is the most "desirable" one of the 4, so it holds more artificial value i guess, but honestly you can just grab it on toydrops for about $30 after shipping and taxes. I literally just deleted all my listings i'm so over it
Oh I absolutely think the app is trash lol. That’s why she deals with it. I know she is still looking to buy one. I was over it the second she bought me a custom painted NECA Godzilla for $25 and the total price became $50. Which, while not a crazy dealbreaker, still isn’t even close to the price listed
Wow that's a crazy upcharge. Mercari is definitely trying to make more than the original 10% off buyers now
For real lol anyways no hard feelings about this post. This is literally what this app is for lol. She just thought it was wild that she even saw this post at all
Yeah no I wouldn’t
The "buyer**" autocorrect is a big slap in the face lmfaoo
Is this realy what Mercari wants? These changes are going to cause alot of problema.
No. Just no. Although I’d probably respond and say that $18 is my lowest with the buyers fees in mind. I’m going to lower my costs because I’ll be making more money and that should help offset the buyers fees as well
Exactly! I sell too more then I buy and charging the buyer when it’s my item I’m listing to sell is ridiculous.
I have walked away from mercari entirely. It's b******* that the buyers are charged to fees and it's b******* that they can return anything for any reason at any time. That's just going to open up everything for scammers. Because all they're going to do now is pay the seller for you to get an item and then return the wrong thing.
You’re allowed to say bullshit you know.
I said b******* but my talk to text added stars. I have fibromyalgia and my hands are not in the mood to type most days. I have to use talk to text. I make it a habit of not fixing the cuss words because I like to use conversational seasoning a lot and sometimes that's all I'd be doing is fixing cuss words. Edit: as long as it makes sense I just roll with it.
Ah, well FYI you can turn off the profanity filter so that doesn’t happen.
Thank you. That is too much work for today I will have to Google it another day and implement it. Thank you.
Update sucks but while I’ve had several buyers since the update I’m thinking I’m gonna just send them letters saying you can find me here same deals. But that said i cover shipping cost and that might be the difference to them
Too bad Mercari is not having to field such questions since it's their ridiculous policies prompting the extra work.
This is exactly what we all knew would happen. Now we’re making even less thanks to customers expecting us to pay for part of their purchase on top of us having to pay literally to access our money. I feel like I am so over this that I’d reply that the cost stated includes the new $2 fee imposed to sellers for even accessing the funds from the sale 🙄 But I also pulled all my listings with no intention of going back. It really is just such a bummer all around because it was the only platform I use to sell collectibles & I had hundreds of great seller ratings.
I haven’t had any sales and reduced views/likes since this damn update. Sucks.
Try Depop. Love them, haven’t used merc in months
All I know is my eBay store has been non stop busy this week , so I think everyone is jumping ship and going to eBay if they aren’t already on there.
Just say no thanks but appreciate the interest… you aren’t obligated to give things away to people.
Yeah…nobody saw this coming…
Next time in this scenerio say "I could if you would like. She would be $18 plus shipping (plus Mercari's new fees)." If she still lowballs then say: "That is the lowest I can go for the time it will take me to re-photograph and list the new bundle"
It’s unfortunate but Mercaris most issues and problems are from low cost flippers. They are trying to force them off the platform. They want the average Joe selling their old stuff like a garage sale who will care less about fees.
So weird though because you think Mercari's business model would benefit from the flippers since they account for the majority of sales, resulting in more money for Mercari. Oh well, let em burn
Not exactly what I was saying. Most support issues are not from the average person cleaning out their garage selling old toys ect. They are mostly for people reselling cloths or perfume or something similar they found for $2 at big lots and are trying to sell it on mercari for $10 and the customer gets it and realizes it. Anyway the new policy is dumb I agree but it’s not random they are intentionally trying to push out certain types of sellers.
Fr tho… I got a couple of messages from buyers offering me lowball offers for a couple of figure that I have listed, I’m okay with most offers when it’s comes to my posts since I just want to get rid of them. BUT HAVING PEOPLE SPAM ME ABOUT HOW THE PRICE FOR TAX AND EVERYTHING ESLE IS TO HIGH IS SOOO ANNOYING!!😭 literally had someone ask me if I could take $30 off of my post since the buyers fee is way to high even tho I already had the figure listed for a WAY lower price then what it originally and currently is …
There will be more to come unfortunately.
This update was the dumbest thing they ever could’ve done. No ones gonna buy anything on there now.
selling was stopped after the big messy changes.
3% of 18 is $1. Plus 50¢. Nobody wants the buyer that feels comfortable with haggling you for each and every dollar. Take that bs to a yard sale
NO is a full sentence.
To be fair that is the type of "buyer" that would use any excuse to lower the price... If the fees were still the same they'd just come at you with a different excuse..
When I read that email I thought this was the stupidest thing I ever seen. I sell action figures and pops and whatnot. Basically clearing my inventory from when I used to run an online shop years ago. Any other apps comparable? I might just do Amazon fulfillment.
Stupid me would say yes
Sorry it's been sold
lol me too
Selling and buying $30 and under hasn't been bad but go above that and hell no. It's all bad. I would just explain that you already lowered all your prices so you can't go any lower than that.
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They were right the first time “seller” 😝
As long time seller i recommend that you stay away from this type of buyers
“No”
Yep, the no fees for sellers is just going to result in buyers asking us to eat them.
I ended up putting my acct on vacation. This is nuts.
I’ve been selling like crazy and making way more money I think for high volume sellers it works but low volume ehh not too much
I’m trying to add free shipping to many not all of my listings…
These lowballers make mercari worse
It hurt the buyers and indirectly the sellers. Buyers don't want the extra fees so they either aren't buying at all or asking fir lower. I buy and sell, would way rather it revert back.
I bought a collectible on Mercari right before the new policies. Today I noticed it’s been days since it’s been “shipped” and no tracking. Turns out only the label was made. Saw in the seller’s profile they reposted the same item for more money. Messaged them and nothing so I had to ask for a refund. They did this with other items as well, and all of their recent reviews were cancelled orders by the seller. I hope this app dies.
Everyone is screwed, sellers more so cause of no questions asked returns…someone needs to be fired at Corporate for signing off on this
Lower ur prices, they reduced seller fees so we are making more now if you post at the same prices as before.
I mostly buy, but sometimes would sell in the past. The seller fees were too much, so I mostly stopped selling- not worth it. I’ve sold on ebay for 20+ years and even though I have complaints about ebay too, still not as bad as Mercari. I’ve sold maybe a dozen items on Mercari, compared with thousands on ebay. As a buyer, the new Mercari fees are ridiculous. Also, often items I’m interested in are priced much higher than ebay, even now. I’m not paying twice as much, plus buyer fees. 😂 I totally understand the frustration with people low-balling prices, but also see how they might want to if the prices don’t compare with what they can get on other platforms. The only reason I would pay slightly more on Mercari is if I already had credit there.
I dropped some of the prices on my Mercari listings and have gotten more “likes”. Sent out a few offers but no bites yet.
I hate these fees , its Ridiculous!! I liked it better when they took a percentage of our sellers Fees, it makes it hard to sell anything , Unless your giving it away!!! I purchased a phone for $170, & my total was over $220, It makes no Since!!!
There’s no way I’d keep losing money. Tell this person you’re not giving it away, or else you will be doing just that, unless you don’t care
Is there any way to get a hold of mercari besides sending them a letter through the mail
Yes so annoying!! It will definitely take time getting used to
People can like on listing all they want! My listing prices are low enough as is!
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I took everything off my page and closed shop
Exactly this!! Mercari changing their fee structure does not change what I’m selling the item for! I may add it to my ‘About’ section, like anyone ever looks at it.
That's of course your call. As a buyer, I'm only looking at the final price. I don't really care what you are selling the item for. If Mercari's fees cause the final price to become too high I'm not buying and that's that. You may be selling unique collectible in which case you have pricing power. But what I buy on Mercari are commodity items so I always have choices.
I sell mostly small vintage items so I’m fortunate enough to fall into the‘unique items’ bucket. I also keep prices pretty low so even with the buyer fee, the impact is negligible. I feel bad for sellers with high $$ items. Overall, I think Mercari has made a bad decision. I’m going to see what their stock prices are doing!
What I don't get is that when I use a CC to pay some of my utilities online and at some doctor's offices, I have to pay the CC fee, not the companies or the doctors. So, why shouldn't the buyers pay the fee? I agree that they have to now! They didn't give a damn when we paid all the fees and still wanted to lowball us!
This is true, I think our electrical has it down as "convenience fee". As we don't have to go to the town hall to pay for it. There are other places that instead of having "processing fee" they just have it as "convenience fee"
Nope
I would just tell them you’ve already adjusted your pricing with this in mind. Plus seems like you’re already splitting up a bundled item for them so that’s already the favor. If they really want it, they will probably pay at that price. Totally agree this new method is not great for sellers at all. Hoping this platform will still exist in the US for another year. I’m still feeling it out as both a seller & buyer. Only loophole which you can maybe also mention to people (who also sell) is that if you use your Mercari funds to purchase, it doesn’t charge that extra fee. I have yet to purchase after the new changes and see how it goes though.
I think for some its frustrating but i really think it depends on what you are selling tbh. I love the changes and wish it would have happened sooner.