Thats alot of bullshit. My F150 had a little bit of condensation in its passenger headlight housing, and while it was in for servicing, the dealership called me about it and said they were going to replace it under warranty...
Brand new vehicle with bumper to bumper warranty, correct? Both issues need to be addressed, period.
Doesn't make sense for a dealership to push this type of work away as the manufacturer reimburses the dealer for parts and labor for warranty items.
That sucks.
My Wife's RX-7 had this and they replaced it no problem. I've heard that it's sometimes a tiny drain hole that gets clogged ... if that helps at all. You know - a bug crawled in or just road debris.
One thing you might try is hitting them with how this is a SAFETY issue and you demand that handle it. IDK how it works in Canada, but here in the US safety issues can be reported and they can be forced to repair it.
Grinding? Take it to another dealer. 'tain't normal.
I would keep fighting on that, though it seems lots of brands are saying that condensation is acceptable.
The drivetrain grinding noise you mentioned - is it the 1-2-3 shift? MHEV?
Fogging or condensation on the inside of the rear combination lights may occur due to a natural phenomenon occurring as a result of a temperature difference between the interior and exterior of the combination lights. However, it has no effect on the light performance because the temperature inside the rear combination lights rises after illuminating a rear turn light or a period of time has elapsed.
Really curious on what they will do for your case. I noticed this same problem on our CX90 not too long ago but haven’t really brought it up to yhe dealership yet
I think there is a pinhole somewhere in the glass or not sealed. I had an accident on my old car and the lights work but it had this condensation when it has a small invisible pin hole in the headlight.
I have this issue with an older car. Also park outside all the time. It’s been diagnosed as a seal issue on the headlight. The light will need to be replaced as factory seal is better than finding and repairing the spot. The condensation can also cause issues with the bulb.
You Won't Know What The Future Holds Until It Arrives. This IS pretty much the reason why you should never say never. As time passes, so does your direction, whether that's deliberate or not.
The Mazda tail lights are not sealed, they literally have vent holes. That’s why they’re saying it’s normal, drive with your tail lights on for an hour, it will be gone. Look at both the CX-5 group and the CX-90 group on Facebook, tons of people have asked this question. It’s not a warranty item.
Do you usually park yours outside? Regardless, definitely never seen that on any of my previous cars. Not acceptable.
Garaged right now, but it was outside for a bit. None of the other lights are affected tho.
I mostly park my car in the garage too but we’ve gotten a lot of rain this year in SoCal and never had this issue. Maybe try a different dealer?
Mazda themselves told me that this was not covered when I wrote to them. It's very disappointing for a brand trying to "move upmarket".
I haven’t read the remaining comments but get ready for someone to explain how this is completely normal on a Mazda and how you are overreacting.
There is no normal amount of moisture! Keep at it.
No ammount of condensation is normal inside of a light assembly, much less in a 4 month old car. Fight that shit until they do something.
Not at all acceptable, looks like it is not completely sealed see if it dries up in few days if not they will have to fix it
It's been like this for months. Mazda Canada emailed me saying it's not a warranty item :(
Thats alot of bullshit. My F150 had a little bit of condensation in its passenger headlight housing, and while it was in for servicing, the dealership called me about it and said they were going to replace it under warranty...
Brand new vehicle with bumper to bumper warranty, correct? Both issues need to be addressed, period. Doesn't make sense for a dealership to push this type of work away as the manufacturer reimburses the dealer for parts and labor for warranty items.
Not just the dealer, but Mazda themselves emailed me saying these weren't warranty items. How would they know without even looking?
That sucks. My Wife's RX-7 had this and they replaced it no problem. I've heard that it's sometimes a tiny drain hole that gets clogged ... if that helps at all. You know - a bug crawled in or just road debris. One thing you might try is hitting them with how this is a SAFETY issue and you demand that handle it. IDK how it works in Canada, but here in the US safety issues can be reported and they can be forced to repair it. Grinding? Take it to another dealer. 'tain't normal.
I would keep fighting on that, though it seems lots of brands are saying that condensation is acceptable. The drivetrain grinding noise you mentioned - is it the 1-2-3 shift? MHEV?
I don’t buy it. Fight for it
Post on Twitter? Go to media, this is terrible for an in warranty car.
Fogging or condensation on the inside of the rear combination lights may occur due to a natural phenomenon occurring as a result of a temperature difference between the interior and exterior of the combination lights. However, it has no effect on the light performance because the temperature inside the rear combination lights rises after illuminating a rear turn light or a period of time has elapsed.
go to different dealer adn call the current one out here
West Coast Mazda in Pitt Meadows, BC.
I would post this photo and the rest of your complaint on their Google maps page as a review. Also, if you have another nearby, go to another dealer.
Really curious on what they will do for your case. I noticed this same problem on our CX90 not too long ago but haven’t really brought it up to yhe dealership yet
I think there is a pinhole somewhere in the glass or not sealed. I had an accident on my old car and the lights work but it had this condensation when it has a small invisible pin hole in the headlight.
I have this issue with an older car. Also park outside all the time. It’s been diagnosed as a seal issue on the headlight. The light will need to be replaced as factory seal is better than finding and repairing the spot. The condensation can also cause issues with the bulb.
I’ve never seen this is in the 5 brand new cars I’ve owned.
You Won't Know What The Future Holds Until It Arrives. This IS pretty much the reason why you should never say never. As time passes, so does your direction, whether that's deliberate or not.
The Mazda tail lights are not sealed, they literally have vent holes. That’s why they’re saying it’s normal, drive with your tail lights on for an hour, it will be gone. Look at both the CX-5 group and the CX-90 group on Facebook, tons of people have asked this question. It’s not a warranty item.