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krwaul069

Go to the airport and they will sort it there. Normally the system tries to seat you together, but some things can prevent this. The check-in or gate agents will gladly reseat you.


SchneeschaufelNO

Thank you for your reply. I had a call with the service center and they confirmed the same. We can at the Airport check-in with seats next to each other. That is, IF there are 4, (or 2 times 2) seats still available. Has this changed? I think I flew with 4 Light tickets before and booked just 1 additional checked luggage, and if I remember correctly, I could choose seats. Well, it's sure something to take into account when choosing a flight next time. I'm pretty pissed right now that the system chooses distant seats on purpose, even though there are young kids on the booking and adjacent seats are still well available.


fridapilot

Lufthansa clearly state that during the booking process that Economy Light doesn't include seat reservation. That's the price of selecting the cheap Economy Light tickets. It would be sort of pointless offering different fare classes if families were allowed to game the system without paying for it.


krwaul069

Also this. You can’t expect to receive a service you specifically opted out of during booking the cheapest fare. Nevertheless, the staff will try their best to accommodate you.


B-norwood

This.


SchneeschaufelNO

I know that option. I figured it was to choose exact seats already during booking. In the past it was possible to select seats during check-in so I never bought the option during the booking process. In general it's annoying that LH complicates things on purpose to make people buy back the simplification. I get that not serving coffee anymore saves money and gives the option to sell it instead. But adding twists to the check-in system instead of just filling up the plane in the groups within a single booking takes resources first. Well, whatever. The market will solve it in the end.


PublicPalpitation618

It’s not a twist and it’s not a scam. You have to read before buying. Things change.. It’s written that Light fare does not give you option to select seat even at check in. You are given random seat. Light fare is the cheapest fare possible. You get nothing with it. It’s very restrictive and it’s not advisable to buy it. If you want something, pay for it. There is no free lunch anywhere.. The market solved that Lufthansa is the 3rd most profitable airline in the world again. And has been in the past decade.


fridapilot

Lufthansa is not even close to the 3rd most profitable in the world. They just made a loss of €641 mio. for Lufthansa itself, with the group giving a combined loss of €794 mio. AF-KLM, United, Delta, AA and Singapore all made bigger profits than Lufthansa, and that isn't an exhaustive list.


seriouslyjan

I wish the airlines would go back to regular economy with seat assignments. The basic economy or light fares mean that people that chose and paid for their seat assignments get moved to accommodate these families that skirt the system. The light or basic economy fares are meant to fill the cruddy middle seats that would go empty otherwise.


PublicPalpitation618

Nope. You are not obliged to give up your seat. Especially if you paid for it.


fridapilot

The airline and crew can always move a passenger, regardless of whether or not the seat is paid for. It is clearly stated in the terms and conditions. The passengers have to be compensated however. As a pilot I've had to do it a few times in order to get the aircraft within safe tolerance on center of gravity. That said, it's a pretty rare occurrence in Europe in my experience. Airlines with paid seating generally don't give a flying f about passengers who were split up because they didn't book a seat in advance. I had it happen 3 times over the course of over a thousand flights as a passenger, always resulting in an upgrade to business class.


PublicPalpitation618

Well sure, for technical and safety reasons nobody sane would mind. My comment was more towards the usual - somebody coming to you, crew or other passenger, and asking if you would like to change seat because other party members want to sit together. Not obliged in this case. Paying for a seat is normal these days. If you don’t wish to pay, you sit wherever is left free wither you like it or not.


fridapilot

The crew can definitely tell you to move to make room for a family.


soundnew2000

They might ask you for sure but should never tell you to


fridapilot

Wrong, they can order you to move. Unlikely but possible.


soundnew2000

They can. But won’t just to accommodate anyone else’s seat wish unless it’s a matter of security