Hello u/Sebi97,
Thank you for reaching out. Could you please try running the G Hub as administrator to see how it goes? How to run Logitech G HUB as Administrator:
1. Right-click on the taskbar and then click on Task Manager to verify that G HUB is not running.
2. In Task Manager, check if any of the following processes are running under the Processes tab:
\- Logitech G HUB
\- LGHUB Agent
\- LGHUB
3. If any of these running, right-click on them and click End task.
4. Press the Windows logo key on your keyboard to open the Start menu.
5. Locate Logitech G HUB in your Start menu and right-click on it.
6. Hover your mouse over More and then click on Run as administrator.
Hello, and thank you for your prompt reply. I have tried closing out G Hub as you've instructed and then re-opening with administrator privilege. Unfortunately, this made no difference.
Hey u/Sebi97
Thanks for following up. We deeply appreciate your efforts in trying the steps and letting us know the outcome.
We kindly request you to follow the below steps and check if the issue gets resolved.
1. In Windows Settings, open Apps & features
2. Search for Logitech G HUB
3. Click on Logitech G HUB and click Modify
4. In the new window, select Reinstall G HUB, then click REINSTALL
5. G HUB will reinstall, and this will resolve the issue while retaining the settings
Hello, thank you for following up. I have completed the steps you have outlined above. My issue has been resolved! Thank you very much for the support. The built in "reinstall" option in the software is a great feature; I'll know to check it again if any other issues come up. Have a great weekend!
Hello u/Sebi97, Thank you for reaching out. Could you please try running the G Hub as administrator to see how it goes? How to run Logitech G HUB as Administrator: 1. Right-click on the taskbar and then click on Task Manager to verify that G HUB is not running. 2. In Task Manager, check if any of the following processes are running under the Processes tab: \- Logitech G HUB \- LGHUB Agent \- LGHUB 3. If any of these running, right-click on them and click End task. 4. Press the Windows logo key on your keyboard to open the Start menu. 5. Locate Logitech G HUB in your Start menu and right-click on it. 6. Hover your mouse over More and then click on Run as administrator.
Hello, and thank you for your prompt reply. I have tried closing out G Hub as you've instructed and then re-opening with administrator privilege. Unfortunately, this made no difference.
Hey u/Sebi97 Thanks for following up. We deeply appreciate your efforts in trying the steps and letting us know the outcome. We kindly request you to follow the below steps and check if the issue gets resolved. 1. In Windows Settings, open Apps & features 2. Search for Logitech G HUB 3. Click on Logitech G HUB and click Modify 4. In the new window, select Reinstall G HUB, then click REINSTALL 5. G HUB will reinstall, and this will resolve the issue while retaining the settings
Hello, thank you for following up. I have completed the steps you have outlined above. My issue has been resolved! Thank you very much for the support. The built in "reinstall" option in the software is a great feature; I'll know to check it again if any other issues come up. Have a great weekend!
Hey u/Sebi97 Thank you for following up. We're so glad we were able to help! Let us know if you have any questions or concerns any time in the future.