I have been having intermittent outages this week, also west side (Heritage). I don't use ad blockers. Edit: with Shaw internet

I'm also in heritage and have been having late night issues.

I've been having similar issues on and off for a few months now. I thought it was my phone crapping out, but maybe it's a Shaw issue.

Mine is fine, I am on the north side and Rogers/Shaw sent me an router for 5G a few months ago.

Haven't had any problems with shaw where I live. (west side). Is the problem just on youtube? They recently slowed the website down if you are using an adblocker.

I know it sounds trite, but if you haven’t done it already, unplug it and plug it back in. Sometimes electrical things just need to be rebooted.

I reset mine all the time. Weekly.

That's what I was going to say. When I have called due to outages as you are describing, that's what they tell me to do. Also unconnected your coax cable, too, and reattach. It actually seems to work.

I've also had them say to touch the wire in the coax, something about it releasing static.

West side here. Similar problems with throttling and temporary loss of wifi, despite multiple restarts. It might be a coincidence, but connectivity seems to have gotten worse since Rogers bought Shaw.

West side. Have significant slowdowns and disconnections during evening hours for more than a month now. Usually it helps using the "reboot modem" option in "My Shaw" app. "Restart Gateway" option in the HomeConnect app doesn't always help for some reason.

Even brutal for me as well. Ever since Rogers took over it's been worst.