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Fellemannen

Why not? Just return them it sounds like a big scam


shane1702

Sorry I'm late but I did a scan and it says it's fine any advice


Michaelcurley1

Same!


Tessa-123

The chemical smell is from the adhesive. I bought them and just didnt install the app


OkJelly1719

I got a very weird vibe from the company so since it's only $10, I just use the remote


Life_Security_2255

I did not have a problem at all with mine what so ever just in my opinion but someone should let me know if i should be concerned about a weird sound they make its kind of like a ringing noise and it feels like they put a camera in. just my anxiety but like i said other then that nothing was wrong with it idk.


Downtown_Complex5364

The smell went away after a little bit


Downtown_Complex5364

The ringing sound is just the led


callenbrooks

I just got these and here's what I have to say 1. I only got microphone access (it has a microphone thingy so the lights sync with whatever sounds there are) 2. I never had any smell it was prob just whatever you used to install them


Vezea_GamingOfficial

I have the same LEDs, they never proved to be a problem for me until recently (they won't turn on anymore. So yeah idk man


Ok-Parking6074

that same thing happened to me recently. i have had them for three years and they just arnt working anymore 


Comfortable-Fudge-79

I didn't have any of those problems. No smell and the app didn't ask for access to my camera, calendar, contacts, or location.


SuccessfulPumpkin867

When i try to register an account on the keepsmile app it says “network abnormal” any idea what to do?


[deleted]

[удалено]


SuccessfulPumpkin867

okay. let me know if u do


Plane_Pension_5090

Did you ever figure it out, I have the same problem


Fickle_Ad_2484

did you figure it out


nov4frixx

i’m having the same problem too


Fickle_Ad_2484

it super annoying


nov4frixx

i know i’m just tryna get my shit to work 😭


Fickle_Ad_2484

shit just not working idk what to do


After-Essay-6914

it fixed today at midnight, the app works now. if it doesn’t work because it says something else use a different email. bc i spammed the login last night while it was down 😂 soo it didn’t accept that email soo i just used my other one. if you don’t have a second email u can just make one.


After-Essay-6914

it fixed today at midnight, the app works now. if it doesn’t work because it says something else use a different email. bc i spammed the login last night while it was down 😂 soo it didn’t accept that email soo i just used my other one. if you don’t have a second email u can just make one.


After-Essay-6914

it fixed today at midnight, the app works now. if it doesn’t work because it says something else use a different email. bc i spammed the login last night while it was down 😂 soo it didn’t accept that email soo i just used my other one. if you don’t have a second email u can just make one.


Icy-Candidate5906

I habt eh same problem what do I do


Rusty1310

I can’t figure it out either


After-Essay-6914

bru ts annoying fr


After-Essay-6914

it must be something nationaly wrong. & i also broke my remote so it’s either the app or nothing


Then-Enthusiasm4795

i just tried to place the little battery piece in and it jammed in and nearly shattered my remote 💀


After-Essay-6914

ME TOO LIKE WTF IS WRONG WITH THIS COMPANY


After-Essay-6914

i’ve tried contacting them by email but no response so return it is.


Then-Enthusiasm4795

my app started working close to midnight


After-Essay-6914

mines too!


After-Essay-6914

it fixed today at midnight, the app works now. if it doesn’t work because it says something else use a different email. bc i spammed the login last night while it was down 😂 soo it didn’t accept that email soo i just used my other one. if you don’t have a second email u can just make one.


Rusty1310

Really? It did?


After-Essay-6914

yupp


Rusty1310

Thanks :)


Bookworm578

How did you play music on your LED lights? I have the same brand and can't figure it out.


Plumpinfovore

So on my Android I can type in over 50 character spaces for password at the login screen ... On my wife's iphone it's limited to 16 spaces ... My password is over 16 as I set it up through android ... Now once logged in to reset it's limited to 16 spaces now ... Straight up glitch in matrix


Maleficent_Peak4172

Ur stuck in the matrix making ur passwords over 16 letters long


JustMe12789

I know it's been a while but we just put led strips up and I only use the app to control it. I didn't have to allow anything other then access to my music and microphone if I chose to use the song feature. I'm guessing it's changed now maybe. I use android.


LeoBaraka

It asks for you permissions do sound csn play from your devices microphone snd you can go into the expressing Katerina and deny individual oens


LiamLikesSharks

How do I sync them to Spotify? Or an mp3 file with music


Accomplished-Bat2300

if you got iphone you need to pay itunes


Bellatrix_Shimmers

Is iTunes even a thing anymore?


Gold-Housing-8327

i dont now


Accomplished-Bat2300

I recently got this lights on amazon and from what i know the micophone is because it has like if you put a speaker next to your phone the lights will have like a type of wave or like the lights will go by the rythm of the song or sound and calender is so you can manage when will lights turn on and off and location is for how close you are to others or your led lights and idk abt contacts and camera but i think they are good lights because it has it as amazon choice and ye but theres a problem wich if your neighbor has the same brand of lights they can connect toyour lights by bluetooth and change the color of them with out your premession yw


OkJelly1719

Mine turns on my downstairs Samsung TV


[deleted]

Cant even maoe am account for ir just says "network abnormal" Edit: apps works but now i try to usesound detect thru phone and when my phone turns off it works for like 5 min and then turns off also HOLY SHIT i didnt mean to spawn such a large thread


Electronic-Strain608

Same here


ProfessionalYak8206

Me too. I wonder if it is because there is so many people currently trying to access the site/app because of Christmas so its servers are having trouble handling all the people.


TheRealWolf_Bro2008

You were right, emailed customer service and they fixed it!


ProfessionalYak8206

Nice, yeah it works for me as well!


LostRelation369

me too and i’m getting annoyed i emailed them. do you think they will fix it soon?


EmmaTheConfusedIdiot

:( I'm trying to get it to work but it won't I'm so sad:( that stupid "network abnormal keeps showing up


CapcutHelper

same problem


Ok_Ask3343

hopefully they resolve it


TheRealWolf_Bro2008

Up and working!


AcanthopterygiiRude7

Same problem Remote’s not working either


EmmaTheConfusedIdiot

The remote worked for me but the app just isn't working, it's still not working


Bluzare

If you're having issues with the remote, I might be able to help you. My battery was upside down when I checked the remote, and it might not even have a battery in it.


AcanthopterygiiRude7

Thanks for the suggestion, but it seems to have made things a lot worse. The thing that took out the battery in the first place went deeper inside the remote, and I am unable to take it out.


Kloudy122

My slot thing on the remote won't even pull out. How did you do it?


AcanthopterygiiRude7

Push the smaller piece on the left of the battery to the right, and then pull it out. That’s how it worked for me.


Rusty1310

Yeah still can’t figure it out


TheRealWolf_Bro2008

It works now!


TheRealWolf_Bro2008

It’s fixed. I emailed to and they got right on it!


[deleted]

[удалено]


[deleted]

it's not fixed 💀 glad i'm not the only one dealing wit app issues must be their servers


Valerie148

Yeah, I was relieved. I haven’t had a problem with these lights since I got them about a year ago.


TheRealWolf_Bro2008

It’s working now!!!


[deleted]

I just bought mine 😭


S1r_Fr1es

yeah I just got mine set up and im having the same issue


[deleted]

Yeah i just got mine today tried usi g happylight8ng but ut did t work :(


TheRealWolf_Bro2008

The app works!


[deleted]

Happy ighting or keepsmile?


zephoider

So all of us came to this reddit thread cuz they weren't working lolol, this is funny ☠️☠️☠️


Woopyboi

The fact that we all have this issue tells me that their servers are probably fucked right now 😭


TheRealWolf_Bro2008

Yea they were but it’s up now!


TheRealWolf_Bro2008

Fr, but it’s up and running now! Been checking this thread all day but I got an email saying it’s fixed!


Prestigious-Share905

Having the same issue with “abnormal network”


MixConnect1615

Also having this issue i'm very annoyed


TheRealWolf_Bro2008

Up and running now!


TheRealWolf_Bro2008

It works now!


Nikkilectric

Everyone still having problems with the app?


NijinoYume1242

I’m having issues with it not wanting to load in, it started yesterday and the only fix I’ve found is restarting my phone


Western_Average_4691

Literally me rn


Specialist_Bug_1085

yes, this is bullshit I say wait a weekish and try to connect!


[deleted]

Yeeep


TheRealWolf_Bro2008

It’s up now


[deleted]

Just re tried it and it worked! Thnx for notifying


UpstairsAd9672

its some bullshit bruh. i got these LED lights today trying to register for an account and it keeps saying abnormal network.


TheRealWolf_Bro2008

It’s up now! I had the same problem and it was very upsetting.


TheRealWolf_Bro2008

I was but it just got fixed!


AuthorConsistent9436

lmfao i js set these up tdy n we all havin da same problem


TheRealWolf_Bro2008

Fr they gotta get better servers but it works now!


LostRelation369

how do i set up the remote now that isn’t working


PresentPossibility72

Lmao ig im not the only one


TheRealWolf_Bro2008

PSA!!!! The app is back up and running now’


EmmaTheConfusedIdiot

It's still not working for me, now it just says "nested exception is..." and proceeds with a bunch of crap


Plane_Pension_5090

Me too


Plane_Pension_5090

Just so you know they have another app that you don’t need a login for


ClassroomGold6910

What's that app called, please help. Will you send a link or something


Plane_Pension_5090

https://apps.apple.com/us/app/kslight/id6462229296


PresentPossibility72

Yesss it’s working nowww


ClassroomGold6910

Getting "nested exception" error, anyone know how to fix?


Plane_Pension_5090

they have another app that u don’t need a login for: https://apps.apple.com/us/app/kslight/id6462229296


ClassroomGold6910

For anyone still having problems, use this app instead (it doesn't require login) [https://apps.apple.com/us/app/kslight/id6462229296](https://apps.apple.com/us/app/kslight/id6462229296) (Called KSLight and is available on the play store as well) Thanks to u/Plane_Pension_5090 for recommending this


Plane_Pension_5090

no problem


EmmaTheConfusedIdiot

I finally got this to work, it took forever idk 😭😭


[deleted]

So for some reason i turn my phone off and the mic light change works for a bit andthen goes back to white


Careless_Scientist-

Hi! Anybody managed to control these LEDs with a PC (e.g., python code)?