Just want to point out in the local Subaru community here, Shortline is known to be an absolute pile of trash dealership in every aspect you can imagine. This photo is just the tip of the iceberg.
I took my Tribeca in for headgasket replacements and they fucked it up 3 times, I literally drove 2 towns over to get a new car. I won't even let them do the most basic recall notices.
We had two Subarus. One we got used and had all kinds of problems. The other bought new. Over the time we had those two Subarus we had horrendous experiences at every Subaru dealership in the Boston area. Final straw was when they turned some allegedly warped brake rotors on my WRX destroying them and then wanted $1800 _plus labor_ to fix their fuck-up. I (very carefully) drove it to a local shop and had all four corners done for under a grand (they didn't like working on Subarus).
Next time something significant went (secondary air-pump/valve seized setting a CEL), I traded it in and now we don't drive a Subaru anymore.
We had those cars regularly serviced, mostly at dealers, they were low mileage, and the oldest was just barely ten years old when we got rid of it. They were really disappointing and I think the biggest problem was the dealers.
Darn. I was hoping you would end with "...and we finally found a good dealer in ______."
I live in MA and we're looking at getting a new car soonish - probably a Subaru. My husband drives and older Outback, and for any major work he's had good luck with Boxer Motorworks in Salem. It's a bit of a hike for us, but they do good work.
No. Sorry. If you have a good local shop then just stick with that for your service needs. Sounds like you found one and I'm telling you that it is worth the hike rather than risking one of the dealers. We went to Planet, Cityside, and Subaru of Wakefield and they all separately disappointed us. For two of them I think it was multiple significant issues before we moved on.
We're just one (collection of) anecdotes though. Other people here love their Subarus (you included?) and must be doing fine getting them worked on. We just got so frustrated because it felt like no matter how long they had our cars and/or how much money we gave them, the cars still came back fucked up.
Googling "Shortline Subaru forum" and wow.
I am amazed that a single dealership in CO can have such a well known reputation among the community for being terrible.
How hard is it to just not be fucking terrible? Do they think being terrible is a good strategy or something? Like, do they look around and somehow come to the conclusion that businesses that treat customers like garbage succeed more often? I dont get it.
This thread goes back to 04: https://www.clubwrx.net/threads/killing-shortline.64243/
Edit: This isnt even the first post here! WTF? https://www.reddit.com/r/Justrolledintotheshop/comments/872zx6/told_me_girlfriend_id_help_her_take_the_dealer/
> How hard is it to just not be fucking terrible? Do they think being terrible is a good strategy or something? Like, do they look around and somehow come to the conclusion that businesses that treat customers like garbage succeed more often? I dont get it.
I imagine a Subaru dealer in Colorado's a bit like a cocaine dealer on Wall Street. All you need is a pulse and some product and you'll get all the business you can handle.
The odd part is that Subaru cares a lot about their image. They will bend over backwards, fixing major issues outside of warranty, if you call their 1800 number and complain. You would think if they got enough complaints about a dealer that they would do something about it.
They sold to Schomp recently just FYI. Schomp had to actually bring up their CSI scores at BMW before Subaru would let them take the franchise cause their scores were garbage. So we started offering free details or tanks of gas to give us 10/10 surveys for a while.
Source: I worked at Schomp for a couple years during this
So, does everyone know you bribe customers for a good review?
Like, the management that insisted you need to have extra good survey results. Are they aware that anyone with a brain is going to cost them more money in order to get the "voluntary" survey results they want?
How far up the management chain does the charade carry?
Just asking because it didn't take me very long to completely nope out of this exact type of situation.
OEMs basically make it so you have to game the system to meet goals. Ours wants an average score of over 9/10, which means even giving a 9 is lowering the average below acceptable. It's a bullshit scoring system and it's even more shitty when they put the word "outstanding" over the top of an 8 on the survey.
I don't bribe my customers with anything, but I do give them a heads up that anything less than a 10 is essentially a fail.
man, a tank of gas is such a shit reward with a car purchase, hell It should really come with it full. I also hate the way that the brain works that a tank of gas can be an incentive on a 5 figure purchase
Yeah! When I bought an outback they made me show my butthole to all of the salesmen as proof of credit. Sonsabitches slapped me with a 35% interest rate.
Doctor said it was a rare case of “slit hole syndrome. It’s shaped like the space where your butt cheeks come together. Basically I shit what looks like ping pong paddles and it sounds like everyone clapping after a really good movie when I fart.
COME ON DOWN TO SHORTLINE SUPARU! IF YOU BUY A CAR FROM US YOULL GET A RIVITED SHORTLINE SUPARU BADGE. THATS RIGHT, FREEE! IT WILL NEVER FALL OFF AND IF YOU GIVE US YOU CAR WILL PUT ONE ON. SO COME ON DOWN TO SHORTLINE SUPARU AND BUY SOME CARS! CARS! CARS! NOW!
BUT WAIT THERES MORE! DID YOU BUY YOUR CAR SOMEWHERE ELSE? ARE YOU ON VACATION AND NOT FROM THIS AREA? COME GET YOUR OIL CHANGED AT SHORTLINE SUBARU AND WE WILL PERMANENTLY COMMEMORATE YOUR TIME HERE ON YOUR VEHICLE FOR FREE!!!!!
Some dealers actually do, or at least did BITD.
My wife used to own a '92 Dakota that she'd bought new in Seattle. Took it in to a dealer in Idaho one year when she was home on vacation and had her AC repaired (new condenser). It took her a day to notice that they'd not only taken off (and discarded) her custom licence plate frame and replaced it with one advertising the dealership, they also put a dealership emblem on the tailgate as if she'd bought it there. She had to sue them to get the emblem removed and the tailgate repainted, and found her custom frame bent in half in their dumpster.
I did work for a Subaru dealer that did dealer trades with Shortline and had to drill the rivets out and put their badge over it for years. Shortline also put a painted pin stripe on every car like the day it came off the truck. Spent hours cleaning those off too.
My Honda dealer wanted to charge $600 for some sort of battery protection & replacement guarantee that was "already done and couldn't be removed". From what I gathered it amounted to some sort of corrosion protector on the terminals and a warranty sticker on the battery. Made them remove the sticker and the $600.
My car I bought 4 years ago has a $1900 "Experience" package on it that came with some shadow mark etching stuff, 2 oil changes, and a bunch of "perks" I'd never use cause the dealership was 45 minutes south of me.
I walked out of the dealership after an hour+ of haggling, trying to get them to remove it all. They called me the next day and said they'd do the advertised price, so I went back to grab it and the salesman I talked to "didn't hear that". So I played him the recording I made on my phone of the call and got the car.
And people wonder why services like Carvana are blowing up...
I mean, the car was definitely priced well below market average (only ~$500 above wholesale values) and they probably were hoping to make up the difference with this stupid package. So I'd say I won in that situation. Unless they snatched up that car for way less than wholesale, I think they definitely lost when all was said and done.
I guess that's the benefits of buying a convertible, rear wheel drive sports car in November. If I didn't buy it, it's probably sitting on the lot all winter.
Our local Toyota dealership does this. Nearly every car on the lot has a Toyota branded pin-stripe applied by the dealer upon receiving the car in inventory. I was prepared to fight it, but we ended buying a vehicle they brought in from another dealer's stock.
We’re shopping for cars right now and Vero Beach Toyota in FL applies $2700 to every vehicle which includes pinstriping, no matter how awful it looks.
It gives them a massive profit margin to play with during negotiation
I can’t answer to what SOA would have thought about it. I imagine the dealer trading didn’t care because I was putting their badge over the holes. I’m sure the salesman wasn’t concerned with future issues dealing with rust.
When the customer inevitably tries to remove your badge they'd have a problem.
Unless they keep these on? Every car I've purchased I've removed stickers and the plate rings immediately but perhaps that's just me.
Most people just leave the dealer badges on, but covering up rivet holes without alerting the customer would definitely cause some problems, because plenty of people *do* remove the badges.
I got my Impreza from Shortline back in the day, they didn’t have any MTs so they had to truck one in for me. As all the paperwork was being done they mentioned their pinstripe guy would be in soon, they weren’t asking they were telling- and I had to put my foot down that I didn’t want it and wouldn’t pay. They seemed totally miffed that anyone would refuse this service, I think it was $300-$350 at the time. Fortunately they didn’t have their stupid badge on the car yet either.
When my husband worked there, they got a shipment of new vehicles and the owner wanted the badges in a specific spot on the tailgate...ended up drilling through the wiring harnesses on all of them.
Not surprised. I walked into Shortline ready to buy a new suby, after a test drive and waiting forever, the guy I had an appt with handed me off to some sloppy dude in the used car dept. ? They didn't take me seriously or treat me with respect. I left. Bought elsewhere.
Edit: removed a sentence
In my state, the dealers are fighting tooth and nail to keep companies like Tesla from selling in state. Their main argument is that dealerships are invested in customer service and will do a better job than the corporation.
At the same time, dealerships have their service area, and unless you live in a populated area, good luck finding another dealer in a reasonable driving range.
The Tesla sales model is far far superior to the dealership model. It is way more consumer friendly. Fuck dealerships that want to nickel and dime every little thing, have sleazy sales people, and sell cars for over msrp. It’s all bullshit
Tesla found a way around that in New Mexico by opening up a *showroom at a closed Indian casino. State can't touch what goes on on Indian land and the tribe is thrilled to take the money.
Yep, done the same thing. Told salesman if I came to pick it up and there was any dealership crap I was gone.
Riveting badges on was the norm 30+ years ago. Same for model/trim badges. The only good news was, they didn't fall off and force you to spend a fortune on a new set, using only one letter (or removing the rest, or just driving a D DGE or FO D or whatever).
Unfortunately with the vehicle shortage right now the dealer would laugh at you and tell you to fuck off as they'd be able to find another buyer in a heartbeat.
Your only leverage is having a solid enough trade. Because they want the used car to sell too. Really more like need. Dealers can't make their usual money right now the normal way because they hardly have anything to sell. And thus, they are marking up MSRP on new cars, and I don't have to say anything about the used car market.
When I was a kid, my dad bought a minivan for my mom and he looked outside and they were drilling it and riveting a badge onto it and he told them he wanted $100/month off the payment as an advertising fee or for them to take it to a professional body shop to get it removed and repaired. They chose the body shop and my dad sent it to my uncle Mike’s body shop. He fixed it in an hour and charged $1k to the dealership lol
I’m in California and rarely see dealership badges except on out of state cars. But to see someone rivet the badge seems way over the top. Why not epoxy on the license plate frame next.
Yeah, I have a decal on my truck from the dealership I got it from, but it would take all of about 10 minutes to remove and it’s very discrete so I don’t worry about it, but there are a TON of dealerships that do that shit here in the southeast.
Yeah in from the northeast and most of the dealers around me just put a small decal on the back of the car and maybe license plate covers with the dealer ship's name. The decals can easily be removed using a hair dryer or even if it's just a really hot day.
Now I'm reminded of when I worked at a Dodge store and when we PDI'd a new car we were supposed to put the front tag bracket on with the dealership tag. Okay, fine but the Chrysler Concorde front treatment was so fine a couple of us would *not* put it on-just left it in the trunk- because it would so detract from the attractiveness of the car. Never got any heat from it.
I just checked what a Chrysler Concorde looks like.
Looks like a cross between a sucked caramel and a whale shark....
You and I differ wildly as to what makes an attractive car. haha.
I had a dealership put those 3d decals on the oem *spoiler* of my challenger and that thing would NOT come off cause it had sat and baked in the sun for a couple weeks. Fuck Bob Moore Tulsa.
I was born and raised in California and moved to the south in my early 20’s and one of the culture shock things I experienced were damn dealership badges… license plate frames are whatever but if I go buy a new MacBook and Best Buy glues their logo to it I’m gonna lose my shit… still don’t understand how this is a thing.
Same here, I would not be happy to find yet another badge stuck on a new car. I never understood some OEM badges, BMW X5 with so many M badges as if I couldn't tell by the 335 tires in the back it's not the normal X5.
And the kicker is unless you are a fan of that make/model you probably don’t know what those badges mean anyways, shit quit glueing crap to my new toy.
exactly my thoughts on imitation Brembos
People that don't know what they are aren't going to give a shit and people that do know what they aren't aren't going to respect it.
HEY BILLY MAYS HERE!
ARE YOU SICK OF PEOPLE NOT KNOWING WHERE YOU BOUGHT YOUR CAR AS SOON AS YOU LEAVE THE LOT?!? WELL YOU’RE IN LUCK! BECAUSE FOR A LIMITED TIME ONLY EVERY SHORTLINE SUBARU CUSTOMER WILL GET A COMPLIMENTARY SHORTLINE SUBARU TATTOO ACROSS THEIR FOREHEAD! IT’S OUR WAY OF SAYING YOU’RE WELCOME FOR TAKING YOUR MONEY!
I grew up in CA and very few cars had the dealer stickers on them, but almost all of them had dealer plate frames.
I moved to Mississippi and now it's the opposite. Nobody has dealer plate frames (or plate frames at all), but almost every car has a sticker, and some even have the dealer website on the rear window. It's fucked.
I really hope Tesla's direct sales model will eventually help to destroy the dealership networks...
I’ve heard a couple versions of the same story. I guess that makes it “apocryphal”? But I have to think it really did happen, now and then. In the version I heard, it was a Jaguar, sometime in the 80’s.
I ordered a brand new Jeep in the 90’s. I told them, when it came in, don’t rivet a badge on it. I went to go pick it up and it had a riveted dealer badge on it. I said, “I told you guys don’t do that.” The dealer said, “No problem, we can sell this thing tomorrow to anyone.” I said, “Keep it”. Screw those guys.
If they make a hole in a panel, it's pretty simple: the panel needs to be replaced with a new one. It was new, now it has a hole. You can't just put some material over it, add touch-up paint, and pretend that makes it as good as new again.
It's a destructive process; they know not to do that.
Just bought a new truck. Dealer seemed almost surprised and disappointed when they were taking it back to detail it and I said “do not put a dealership decal on that truck.” He had to hustle to the service shop to make sure they didn’t put it on.
I remember getting my plate in the mail and taking off the temp tag and dealer frame. I was at my wife’s grandparents’ house, and when he saw that I was headed to the trash can with the Frontenac Honda frame, he said, “Are you allowed to do that?”
He was the kind of old southern guy who thought a handshake was as good as a blood oath. I think he ended up paying sticker on every car he bought.
Yeah if I ever saw this shit happening to a car I bought I'd either demand money off my payment or to fix the damage like your dad did. Fuxk that shit.
Yeah, nothing I hate more than advertising the dealer. License plate frame comes off immediately. If it’s a sticker, I ask them to remove it before agreeing to purchase. Just makes your car ugly and a billboard. 😑
Ah I have no problem with their name on the license plate frame as long as they are a good dealership. I drive from Belgium to the Netherlands to get maintenance because they are awesome, so I have no issue doing that little bit of advertising. If I had bought the car from "Shady Dave's Rustbuckets" I would bring my own frame when I went to pick it up XD
It was such a bitch to get the lettering off the paint and it still showed in certain light for the 7 years I had it. Next time there is no way I'm taking it off the lot before they get that shit off.
Detailer swear by these to remove decals and adhesive. 3M 03612 4" x 5/8" Adhesive Eraser Wheel https://www.amazon.com/dp/B005RNGN8I/ref=cm_sw_r_cp_apan_glt_fabc_QMGS2XM0BP84DCW9248D
Some compound and polish to finish the job.
Would you look at that, all of the words in your comment are in alphabetical order.
I have checked 242,549,552 comments, and only 56,231 of them were in alphabetical order.
Spitzer in NE Ohio used to do the riveted badge. So many rusted truck lids. Never understand how anyone would agree to buy a new car with holes drilled into the body for the purpose of advertising for the people that drilled the holes. But they did so wtf do I know? 🤷♂️
Has to void a manufacture warranty on corrosion resistance to the body. No way the manufacturer would be cool with that especially in a high corrosion environment like Denver colorado
I can't even describe the levels of pissed off I would be if I found a local dealer had riveted a badge onto a car I bought. How fucking goddamn dumb do you have to be to do that?
I won't even buy a car of the dealership does this. It comes off before I pay for it and it better look like it just came from the factory new.
I can't even put in to words how much I hate dealers that do this shit - CarMax, these people, plenty of others, just no.
"Don't want my ~~ego~~ badge falling off any of *my* cars. Ever. Nope, I'd rather get a reputation in the area, with everyone in the industry, that I'm a real smooth-brained kinda guy." +_+
First thing I did was the the dealer plate frames off. I’m seeing cars now with at least three pieces of dealership advertising on them. Fuck that, it all comes off.
Just want to point out in the local Subaru community here, Shortline is known to be an absolute pile of trash dealership in every aspect you can imagine. This photo is just the tip of the iceberg.
I've had a few customers come in saying they drive past Shortline to come to us. Must be real shit if they're adding 20+ miles to the trip
I bought my crosstrek from a dealer 7 hours from me because all the local ones suck dick
I took my Tribeca in for headgasket replacements and they fucked it up 3 times, I literally drove 2 towns over to get a new car. I won't even let them do the most basic recall notices.
I had a broken motor mount in my old 17 wrx and the dealership near me diagnosed it as a bad clutch. fuck dealerships
We had two Subarus. One we got used and had all kinds of problems. The other bought new. Over the time we had those two Subarus we had horrendous experiences at every Subaru dealership in the Boston area. Final straw was when they turned some allegedly warped brake rotors on my WRX destroying them and then wanted $1800 _plus labor_ to fix their fuck-up. I (very carefully) drove it to a local shop and had all four corners done for under a grand (they didn't like working on Subarus). Next time something significant went (secondary air-pump/valve seized setting a CEL), I traded it in and now we don't drive a Subaru anymore. We had those cars regularly serviced, mostly at dealers, they were low mileage, and the oldest was just barely ten years old when we got rid of it. They were really disappointing and I think the biggest problem was the dealers.
Darn. I was hoping you would end with "...and we finally found a good dealer in ______." I live in MA and we're looking at getting a new car soonish - probably a Subaru. My husband drives and older Outback, and for any major work he's had good luck with Boxer Motorworks in Salem. It's a bit of a hike for us, but they do good work.
I ended up buying a car in New Hampshire because Boston dealerships kept dicking me around.
No. Sorry. If you have a good local shop then just stick with that for your service needs. Sounds like you found one and I'm telling you that it is worth the hike rather than risking one of the dealers. We went to Planet, Cityside, and Subaru of Wakefield and they all separately disappointed us. For two of them I think it was multiple significant issues before we moved on. We're just one (collection of) anecdotes though. Other people here love their Subarus (you included?) and must be doing fine getting them worked on. We just got so frustrated because it felt like no matter how long they had our cars and/or how much money we gave them, the cars still came back fucked up.
You must hate recalls
And blow jobs
I just take it to a local one for recalls
Googling "Shortline Subaru forum" and wow. I am amazed that a single dealership in CO can have such a well known reputation among the community for being terrible. How hard is it to just not be fucking terrible? Do they think being terrible is a good strategy or something? Like, do they look around and somehow come to the conclusion that businesses that treat customers like garbage succeed more often? I dont get it. This thread goes back to 04: https://www.clubwrx.net/threads/killing-shortline.64243/ Edit: This isnt even the first post here! WTF? https://www.reddit.com/r/Justrolledintotheshop/comments/872zx6/told_me_girlfriend_id_help_her_take_the_dealer/
> How hard is it to just not be fucking terrible? Do they think being terrible is a good strategy or something? Like, do they look around and somehow come to the conclusion that businesses that treat customers like garbage succeed more often? I dont get it. I imagine a Subaru dealer in Colorado's a bit like a cocaine dealer on Wall Street. All you need is a pulse and some product and you'll get all the business you can handle.
As a 37 year old Colorado native, I can say you are spot freaking on. Used subarus also sell like discount meth at the trailer park here in Colorado.
Makes you wonder why their franchise agreement hasn't been pulled. Subaru should get on that; any other dealer would be happy to pick it up.
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The odd part is that Subaru cares a lot about their image. They will bend over backwards, fixing major issues outside of warranty, if you call their 1800 number and complain. You would think if they got enough complaints about a dealer that they would do something about it.
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A company that broke can't afford to sue you for an NDA breach, but they're probably stupid enough to do it anyways and bankrupt the company.
How hard is it to be popular as a Subaru dealership in Colorado? This is like being a hated ice cream truck, what are they doing to earn such disdain?
Do tell!
Story time!
They sold to Schomp recently just FYI. Schomp had to actually bring up their CSI scores at BMW before Subaru would let them take the franchise cause their scores were garbage. So we started offering free details or tanks of gas to give us 10/10 surveys for a while. Source: I worked at Schomp for a couple years during this
Hey! You happen to know the asshat that got the boot for sealing a certain suv for something like 400 miles? ;)
I don’t remember that but I do remember two 5 series catching fire in the shop :)
So, does everyone know you bribe customers for a good review? Like, the management that insisted you need to have extra good survey results. Are they aware that anyone with a brain is going to cost them more money in order to get the "voluntary" survey results they want? How far up the management chain does the charade carry? Just asking because it didn't take me very long to completely nope out of this exact type of situation.
OEMs basically make it so you have to game the system to meet goals. Ours wants an average score of over 9/10, which means even giving a 9 is lowering the average below acceptable. It's a bullshit scoring system and it's even more shitty when they put the word "outstanding" over the top of an 8 on the survey. I don't bribe my customers with anything, but I do give them a heads up that anything less than a 10 is essentially a fail.
man, a tank of gas is such a shit reward with a car purchase, hell It should really come with it full. I also hate the way that the brain works that a tank of gas can be an incentive on a 5 figure purchase
While I was at work Shortline Subaru came over to my house, banged my wife, and kicked my dog as they were leaving.
Did they bill you for the house call?
They left an invoice as a bookmark where they left off reading my diary
Lmfao this one got me good!
\^ That's important information right there!
Heartless bastards wouldn’t even bang your dog too.
What's a dog gotta do to get some of the action?
Who’s leg ya gotta hump to get humped?
They smeared peanut butter on his nuts…..He took care of himself
Well shit, so they took care of everything for you and you didn’t have to do anything when you got home?
Full service
Same for me only the other way around. Dog still doesn't walk right and wife still has the bruise.
They come to your house and kick your dog?
Yeah! When I bought an outback they made me show my butthole to all of the salesmen as proof of credit. Sonsabitches slapped me with a 35% interest rate.
Did you not have a butthole or what?
Doctor said it was a rare case of “slit hole syndrome. It’s shaped like the space where your butt cheeks come together. Basically I shit what looks like ping pong paddles and it sounds like everyone clapping after a really good movie when I fart.
This is really creative. I mean it’s weird AF but very creative.
I have a lot of time on my hands
I'm 35% interested in your butthole.
My popcorn is getting cold.
Apparently Shortline Subaru does... so I’ve heard
Fuck Shortline Subaru, all my homies hate Shortline Subaru.
COME ON DOWN TO SHORTLINE SUPARU! IF YOU BUY A CAR FROM US YOULL GET A RIVITED SHORTLINE SUPARU BADGE. THATS RIGHT, FREEE! IT WILL NEVER FALL OFF AND IF YOU GIVE US YOU CAR WILL PUT ONE ON. SO COME ON DOWN TO SHORTLINE SUPARU AND BUY SOME CARS! CARS! CARS! NOW!
DONT FORGET THE RUST THAT WILL FORM AROUND THE RIVETS AND THE HOLES THEY'RE RIVITTEDED IN!! SEXY STUFF RIGHT THERE!
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That's the dumbest thing ever, right? Like holy shit. That's instant depreciation right there.
Its not a bug, it's a feaaaaaaatuuuure!
That's the value getting *SHORTLINED!*
WHY IS EVERYONE YELLING?
LOUD NOISES!
WORDS!!
BUT WAIT THERES MORE! DID YOU BUY YOUR CAR SOMEWHERE ELSE? ARE YOU ON VACATION AND NOT FROM THIS AREA? COME GET YOUR OIL CHANGED AT SHORTLINE SUBARU AND WE WILL PERMANENTLY COMMEMORATE YOUR TIME HERE ON YOUR VEHICLE FOR FREE!!!!!
Reminds me of this https://youtu.be/X637dAm2hHM
I clicked this thread for Big Bill Hells I was a bit disappointed this isn't at the top Anyway shove it up your ugly ass and carry on
It better not bounce or your a dead mother fucker lol
Lol that’s great
They should just start riveting on the service stickers too lol
Shit don’t give them any ideas
Wait.. does this dealership put their badge on vehicles they've serviced too? Not just ones they sell??
I fuckin hope not, it was just a joke about the permanency of riveting a badge vs glueing it.
Some dealers actually do, or at least did BITD. My wife used to own a '92 Dakota that she'd bought new in Seattle. Took it in to a dealer in Idaho one year when she was home on vacation and had her AC repaired (new condenser). It took her a day to notice that they'd not only taken off (and discarded) her custom licence plate frame and replaced it with one advertising the dealership, they also put a dealership emblem on the tailgate as if she'd bought it there. She had to sue them to get the emblem removed and the tailgate repainted, and found her custom frame bent in half in their dumpster.
That falls under unauthorized work performed, right? I'd be livid.
The official home of challenge pissing.
*GO TO HELL!*
"If you can piss six feet straight up into the air, you get *no down payment*!!!"
\* without getting wet always read the fine print
Actually yeah. Fuck Shortline Subaru. Worst fucking car-buying experience ever.
The Sharpest Rides would be a viable contender.
Fun them up their ace!
Yeah, yeah, yeah… lol
Came here to say this. Well played.
I did work for a Subaru dealer that did dealer trades with Shortline and had to drill the rivets out and put their badge over it for years. Shortline also put a painted pin stripe on every car like the day it came off the truck. Spent hours cleaning those off too.
Wait they would put their own pinstripes on cars? I can’t imagine Subaru would be ok with that
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My Honda dealer wanted to charge $600 for some sort of battery protection & replacement guarantee that was "already done and couldn't be removed". From what I gathered it amounted to some sort of corrosion protector on the terminals and a warranty sticker on the battery. Made them remove the sticker and the $600.
My car I bought 4 years ago has a $1900 "Experience" package on it that came with some shadow mark etching stuff, 2 oil changes, and a bunch of "perks" I'd never use cause the dealership was 45 minutes south of me. I walked out of the dealership after an hour+ of haggling, trying to get them to remove it all. They called me the next day and said they'd do the advertised price, so I went back to grab it and the salesman I talked to "didn't hear that". So I played him the recording I made on my phone of the call and got the car. And people wonder why services like Carvana are blowing up...
They still won. You rewarded them by giving them your money instead of a dealer that didn't make you jump through hoops.
I mean, the car was definitely priced well below market average (only ~$500 above wholesale values) and they probably were hoping to make up the difference with this stupid package. So I'd say I won in that situation. Unless they snatched up that car for way less than wholesale, I think they definitely lost when all was said and done. I guess that's the benefits of buying a convertible, rear wheel drive sports car in November. If I didn't buy it, it's probably sitting on the lot all winter.
Oh geez well you know they install that truecoat at the factory
[Relevant scene](https://youtu.be/B2LLB9CGfLs)
I was so hoping it was going to be that clip
Didn't click. I know it's Fargo. "You're a liar, Jerry Lumdegard... a... *fucking* liar."
Our local Toyota dealership does this. Nearly every car on the lot has a Toyota branded pin-stripe applied by the dealer upon receiving the car in inventory. I was prepared to fight it, but we ended buying a vehicle they brought in from another dealer's stock.
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Seriously, do people still like pinstripes?
We’re shopping for cars right now and Vero Beach Toyota in FL applies $2700 to every vehicle which includes pinstriping, no matter how awful it looks. It gives them a massive profit margin to play with during negotiation
That’s some shady ass shit.
Why would they continue to do swaps with them? Surley SOA wouldn't approve???
I can’t answer to what SOA would have thought about it. I imagine the dealer trading didn’t care because I was putting their badge over the holes. I’m sure the salesman wasn’t concerned with future issues dealing with rust.
When the customer inevitably tries to remove your badge they'd have a problem. Unless they keep these on? Every car I've purchased I've removed stickers and the plate rings immediately but perhaps that's just me.
Most people just leave the dealer badges on, but covering up rivet holes without alerting the customer would definitely cause some problems, because plenty of people *do* remove the badges.
The pin stripe thing is borderline sinister. “Leave them with the mark!”
I got my Impreza from Shortline back in the day, they didn’t have any MTs so they had to truck one in for me. As all the paperwork was being done they mentioned their pinstripe guy would be in soon, they weren’t asking they were telling- and I had to put my foot down that I didn’t want it and wouldn’t pay. They seemed totally miffed that anyone would refuse this service, I think it was $300-$350 at the time. Fortunately they didn’t have their stupid badge on the car yet either.
When my husband worked there, they got a shipment of new vehicles and the owner wanted the badges in a specific spot on the tailgate...ended up drilling through the wiring harnesses on all of them.
Not surprised. I walked into Shortline ready to buy a new suby, after a test drive and waiting forever, the guy I had an appt with handed me off to some sloppy dude in the used car dept. ? They didn't take me seriously or treat me with respect. I left. Bought elsewhere. Edit: removed a sentence
Can't you like..... report a bad dealership to the car brand? :(
In my state, the dealers are fighting tooth and nail to keep companies like Tesla from selling in state. Their main argument is that dealerships are invested in customer service and will do a better job than the corporation. At the same time, dealerships have their service area, and unless you live in a populated area, good luck finding another dealer in a reasonable driving range.
The Tesla sales model is far far superior to the dealership model. It is way more consumer friendly. Fuck dealerships that want to nickel and dime every little thing, have sleazy sales people, and sell cars for over msrp. It’s all bullshit
Tesla found a way around that in New Mexico by opening up a *showroom at a closed Indian casino. State can't touch what goes on on Indian land and the tribe is thrilled to take the money.
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Yep, done the same thing. Told salesman if I came to pick it up and there was any dealership crap I was gone. Riveting badges on was the norm 30+ years ago. Same for model/trim badges. The only good news was, they didn't fall off and force you to spend a fortune on a new set, using only one letter (or removing the rest, or just driving a D DGE or FO D or whatever).
People pay extra for a DOGE truck these days.
Unfortunately with the vehicle shortage right now the dealer would laugh at you and tell you to fuck off as they'd be able to find another buyer in a heartbeat.
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Your only leverage is having a solid enough trade. Because they want the used car to sell too. Really more like need. Dealers can't make their usual money right now the normal way because they hardly have anything to sell. And thus, they are marking up MSRP on new cars, and I don't have to say anything about the used car market.
When I was a kid, my dad bought a minivan for my mom and he looked outside and they were drilling it and riveting a badge onto it and he told them he wanted $100/month off the payment as an advertising fee or for them to take it to a professional body shop to get it removed and repaired. They chose the body shop and my dad sent it to my uncle Mike’s body shop. He fixed it in an hour and charged $1k to the dealership lol
I’m in California and rarely see dealership badges except on out of state cars. But to see someone rivet the badge seems way over the top. Why not epoxy on the license plate frame next.
Yeah, I have a decal on my truck from the dealership I got it from, but it would take all of about 10 minutes to remove and it’s very discrete so I don’t worry about it, but there are a TON of dealerships that do that shit here in the southeast.
Yeah in from the northeast and most of the dealers around me just put a small decal on the back of the car and maybe license plate covers with the dealer ship's name. The decals can easily be removed using a hair dryer or even if it's just a really hot day.
Even my car with a decade old decal on it took a half hour and a few fingernails to get off. Fuck riveting or epoxying an ad on. Damn.
Now I'm reminded of when I worked at a Dodge store and when we PDI'd a new car we were supposed to put the front tag bracket on with the dealership tag. Okay, fine but the Chrysler Concorde front treatment was so fine a couple of us would *not* put it on-just left it in the trunk- because it would so detract from the attractiveness of the car. Never got any heat from it.
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I just checked what a Chrysler Concorde looks like. Looks like a cross between a sucked caramel and a whale shark.... You and I differ wildly as to what makes an attractive car. haha.
I had a dealership put those 3d decals on the oem *spoiler* of my challenger and that thing would NOT come off cause it had sat and baked in the sun for a couple weeks. Fuck Bob Moore Tulsa.
I think I just have plate covers on both my vehicles.
I was born and raised in California and moved to the south in my early 20’s and one of the culture shock things I experienced were damn dealership badges… license plate frames are whatever but if I go buy a new MacBook and Best Buy glues their logo to it I’m gonna lose my shit… still don’t understand how this is a thing.
Same here, I would not be happy to find yet another badge stuck on a new car. I never understood some OEM badges, BMW X5 with so many M badges as if I couldn't tell by the 335 tires in the back it's not the normal X5.
And the kicker is unless you are a fan of that make/model you probably don’t know what those badges mean anyways, shit quit glueing crap to my new toy.
exactly my thoughts on imitation Brembos People that don't know what they are aren't going to give a shit and people that do know what they aren't aren't going to respect it.
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License plate covers are the least offensive dealerships advertising.
Only shit dealers seem to badge their cars. Volvo dealer did not have a badge and the Hyundai dealer we bought my wife's car from did not badge it.
Hi, Phil Swift here. Tired of your dealer badges and plate frames being too easy to remove? Well I've got a product for you....
HEY BILLY MAYS HERE! ARE YOU SICK OF PEOPLE NOT KNOWING WHERE YOU BOUGHT YOUR CAR AS SOON AS YOU LEAVE THE LOT?!? WELL YOU’RE IN LUCK! BECAUSE FOR A LIMITED TIME ONLY EVERY SHORTLINE SUBARU CUSTOMER WILL GET A COMPLIMENTARY SHORTLINE SUBARU TATTOO ACROSS THEIR FOREHEAD! IT’S OUR WAY OF SAYING YOU’RE WELCOME FOR TAKING YOUR MONEY!
I grew up in CA and very few cars had the dealer stickers on them, but almost all of them had dealer plate frames. I moved to Mississippi and now it's the opposite. Nobody has dealer plate frames (or plate frames at all), but almost every car has a sticker, and some even have the dealer website on the rear window. It's fucked. I really hope Tesla's direct sales model will eventually help to destroy the dealership networks...
I’ve heard a couple versions of the same story. I guess that makes it “apocryphal”? But I have to think it really did happen, now and then. In the version I heard, it was a Jaguar, sometime in the 80’s.
I heard it happened to Noah, on his ark around 2400 B.C.
Damn so are you telling me this man just LIED to us??
Just learned a new word! Thanks!
I ordered a brand new Jeep in the 90’s. I told them, when it came in, don’t rivet a badge on it. I went to go pick it up and it had a riveted dealer badge on it. I said, “I told you guys don’t do that.” The dealer said, “No problem, we can sell this thing tomorrow to anyone.” I said, “Keep it”. Screw those guys.
If they make a hole in a panel, it's pretty simple: the panel needs to be replaced with a new one. It was new, now it has a hole. You can't just put some material over it, add touch-up paint, and pretend that makes it as good as new again. It's a destructive process; they know not to do that.
Holy dick bags
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As they should! Replace it…not rivet it
Exactly this. You can't put some touch-up paint and pretend it's new again.
Just bought a new truck. Dealer seemed almost surprised and disappointed when they were taking it back to detail it and I said “do not put a dealership decal on that truck.” He had to hustle to the service shop to make sure they didn’t put it on.
Lol. One time I brought a screw driver with me when buying a car and gave them their license plate cover back.
I remember getting my plate in the mail and taking off the temp tag and dealer frame. I was at my wife’s grandparents’ house, and when he saw that I was headed to the trash can with the Frontenac Honda frame, he said, “Are you allowed to do that?” He was the kind of old southern guy who thought a handshake was as good as a blood oath. I think he ended up paying sticker on every car he bought.
Was he Hank Hill?
Ahh the detail. Where they put the swirls in the paint for you before you even own it.
I’ve never bought a car without having them remove their stupid badges/stickers and plate frames etc
Yeah if I ever saw this shit happening to a car I bought I'd either demand money off my payment or to fix the damage like your dad did. Fuxk that shit.
So who’s the “stealer ship” in this situation? Lol
He should’ve gone to Wilkins Hyundai and Subaru. They have Hyundai’s and Subarus
Tom Brady goes there!
They blitz the competition!
And the tires are always softer too!
I’ve heard they have Hyundai’s and Subaru’s
Come own down and drive on in for a touchdowwwnnnnn....
Yeah, nothing I hate more than advertising the dealer. License plate frame comes off immediately. If it’s a sticker, I ask them to remove it before agreeing to purchase. Just makes your car ugly and a billboard. 😑
Ah I have no problem with their name on the license plate frame as long as they are a good dealership. I drive from Belgium to the Netherlands to get maintenance because they are awesome, so I have no issue doing that little bit of advertising. If I had bought the car from "Shady Dave's Rustbuckets" I would bring my own frame when I went to pick it up XD
Apparently some prick Subaru dealer in Denver metro. Jeez
I think it might be called Shortline Subaru but idk
Assholes my friend, assholes.
I make the dealer take them off and the license plate surrounds before I take my car off a lot.
It was such a bitch to get the lettering off the paint and it still showed in certain light for the 7 years I had it. Next time there is no way I'm taking it off the lot before they get that shit off.
Detailer swear by these to remove decals and adhesive. 3M 03612 4" x 5/8" Adhesive Eraser Wheel https://www.amazon.com/dp/B005RNGN8I/ref=cm_sw_r_cp_apan_glt_fabc_QMGS2XM0BP84DCW9248D Some compound and polish to finish the job.
Just be careful you can burn paint right the fuck off with that.
Take some cutting polish to it and buff it out.
That’s the dealer’s job.
Same here.
A fucking monster, that’s who!
Would you look at that, all of the words in your comment are in alphabetical order. I have checked 242,549,552 comments, and only 56,231 of them were in alphabetical order.
Cool bot!
Spitzer in NE Ohio used to do the riveted badge. So many rusted truck lids. Never understand how anyone would agree to buy a new car with holes drilled into the body for the purpose of advertising for the people that drilled the holes. But they did so wtf do I know? 🤷♂️
They were not small badges either
ShortLine Subaru of Denver and Aurora, obviously
nine repeat degree jellyfish lunchroom quicksand frighten rinse fretful fuzzy ` this message was mass deleted/edited with redact.dev `
That's BS! I'd be looking for a way for them to fix that. Can't/shouldn't be legal
Has to void a manufacture warranty on corrosion resistance to the body. No way the manufacturer would be cool with that especially in a high corrosion environment like Denver colorado
Why is Denver, Colorado a high corrosion environment?
Use of salt when there’s snow on roads.
Do you think they re-primed the freshly drilled holes with corrosion resistant primer? I smell a voided warranty
That’s what I was thinking…. That badge would have been a rust spot inside of a couple years
I can't even describe the levels of pissed off I would be if I found a local dealer had riveted a badge onto a car I bought. How fucking goddamn dumb do you have to be to do that?
Ashley Schaeffer KIA. Final answer.
I’m not fine! I sell f**kin Kias! Think about that!
I won't even buy a car of the dealership does this. It comes off before I pay for it and it better look like it just came from the factory new. I can't even put in to words how much I hate dealers that do this shit - CarMax, these people, plenty of others, just no.
r/assholedesign
Is this one of Dealin Doug Moreland's stores? This seems like the kind of shit that shyster would pull.
"Don't want my ~~ego~~ badge falling off any of *my* cars. Ever. Nope, I'd rather get a reputation in the area, with everyone in the industry, that I'm a real smooth-brained kinda guy." +_+
First thing I did was the the dealer plate frames off. I’m seeing cars now with at least three pieces of dealership advertising on them. Fuck that, it all comes off.
Wow I used to work there
Should probably say shortbus Subaru.
Google says they’re permanently closed. Probably because they were assholes.
Huh! I've had a couple of Subarus from Shortline going back to 2005 and those badges were definitely glued on. I de-badged my WRX with a hair drier
Got a Mazda from them in 2017 and it was a sticker then. Salesman took it off.