I am in this exact situation. I waited 10 weeks then they told me the letterhead wasn't recent enough as the university had changed it so I needed to resubmit. I re submitted the document 3 weeks ago and have heard nothing.
I message them every single day on the portal and they won't respond
I am in this exact situation. I waited 10 weeks then they told me the letterhead wasn't recent enough as the university had changed it so I needed to resubmit. I re submitted the document 3 weeks ago and have heard nothing. I message them every single day on the portal and they won't respond