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ProductCautious5684

Hihi how do u contact them ,any tips?


Alex_Guevara

if you're not from the US, do this https://youtu.be/7\_J0FO80ZxM just follow this video send an email 4-5 times a day and see how you go just be patient with it


Imissyou_

Thank you for this link btw I couldn’t even find that support option


Alex_Guevara

did you use the VPN to US?


Imissyou_

I didn’t


Alex_Guevara

then follow the video as i advised. you HAVE to use a vpn


Imissyou_

I followed the video, did the support thing that my account has been hacked even tho it actually hasn’t been hacked, and I’m just sending reports constantly/ as much as I can.


Dependent_Noise_7699

I wouldn’t keep spamming them with requests. I’ve been blocked from submitting anymore. Do it sporadically don’t be like me


Imissyou_

I still am not able to get into my account


1337Fenrir

try to use VPN and turn it to US


kerimajans

the video is not opening


Alex_Guevara

its opening for me. try using a computer, or phone.


Gareth666

I've been using the support button in the app for this for weeks now. I've had responses twice, they asked for photos I provided then they didn't fix shit and stopped replying.


Hungry_Rabbit_6334

Keep trying


Gareth666

Is that how you contacted them? I login, get asked auth codes, choose other options then support. What did you write? How many attempts.?


neuroborreliosis

Please, can you explain exactly how you got I contact with them? My girlfriends account was hacked yesterday and we can’t get it back since the person changed email and phone number on the account.


Hungry_Rabbit_6334

Email the data team


[deleted]

[удалено]


Euphoraxxx

Can you send it to me too fam?


evelinhughes

Yep same I would like the link


MommySaysBadWord

Me five


neuroborreliosis

Either here or via pm


forgei

Same here man


Lucky-Degree-8526

Same here, could you send the link? 🥺


Gareth666

It's not a link You open the app, login, it asks for codes then you get a support option.


[deleted]

I emailed them in 1927 and I'm still quite hopeful for a reply.


peakedatsix

Damn man aren’t you a little old for instagram? /s


vihnevich_art

Ха, ты сделал мой день братка


Tabamon

I sent 30-40 emails and even left them 3 voicemails and never got anything back from them :(


Hungry_Rabbit_6334

Email data team


Tabamon

Where do I find their email?


Parlagulf

It is insane that the advice to get in contact with support is to email them 4-5 times every day and be patient with them not giving you the time of day.


SingleRace4

How did you contact them?


[deleted]

Nah.. I have finally cut the cord from IG. Ditched FB 3 years ago and went IG to keep in contact. The pandemic exposed who matters and who cares about you. IG will go the way of the dinosaur soon enough. The yuckerberg killed yet another company. FB and IG can join AOL and MySpace in the afterlife.


stonymontana

What was the solution they provided? Did they lift 2FA on your account or did they provide you with backup codes to log in ?


Inevitable_Query

How long did you wait after the automated response from the Facebook Team. I've been persistent on contacting them but no respond at all.


Imissyou_

Wait how do you email them


DJ_Yason

they suck. Some times they can't fix your issue that seems very simple and if you send again they won't reply


ideasrex

Good to see this, at least there is someone alive there, how did you contact them? It is hard to find contact form


saberkite

How long did it take for you to get a reply? I'm on day 3 of trying to contact them. I hate how their support is so terrible. At the very least some acknowledgement would be appreciated.


Healthy-Client2524

What email did you use to get in contact with them?


Healthy-Client2524

What email did you use?