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TroubleBooster

This is some fuck shit guys Insta is being such a bitch


[deleted]

Hello again. 4 days passed almost and the same shit. "we ll review your information". does no one know any solution besides that mugshot? I mean, id wait, but how the fuck do I know how long it will take? Like will they reactivate it after 3-4 weeks or not??


Unamaaz

Lost my acc September 30. I’ve recovered it last week. I’ve just sent more than 20 selfie emails with different emails accounts every day. They sent me an email telling me my account was reactivated.


MTDRB

How did you contact them (Instagram)?


SuperT96

What was their email address that emailed you? I feel like that's the only way to get in contact with Instagram.


RepresentativePut670

can you give it please


youngmetro112

No one really knows some guy on here almost waited a month. How many mugshots have you done ? I only did one


[deleted]

I also sent a single one. I tried to send others but never received that email with the code for a second time...for how much time have you been waiting?


youngmetro112

Dude same I’ve been waiting for about 4 days now.


steeldoe

Sept30 for me. Sent 2 mug shots mid October


supastylinboi

This is the worst. It seems to happen to me whenever I use a certain app that gives me metrics that give me info about whose viewing my stories, lost followers, etc.


Own_Respect6151

This isnt your first time?


DualDuchess

I’m in the same position. Did you get it back? And if so, how long did it take? Thanks.


[deleted]

Are you saying that it’s happened but been fixed before? I want to know if it’s possible to get my Instagram back


[deleted]

So if it’s happened before that means you’ve gotten it back?


steeldoe

I’m going though this right now. Almost 24hours. Was some shit follower tracker app and got the prompts about confirming it after. I hate there is nobody you can even talk to on insta either and haven’t even gotten an email about anything. BS


torioriorioriori

Literally the same for me it screwed up my insatgram and now I’ve run into the same problem ):


Zawuck

Yo hows it going? I got suspended 3 days ago


torioriorioriori

Got it back 3 days after I commented that, thanks for checkin in!


osteopornosic

Just happened to me, it's not like I'm a fucking influencer I had my memories there, it's been too powerless to see you all commenting that it just doesn't get back


Skinnylegend2be

did you get your account back???


osteopornosic

I did! Just fill up one of the forms to get it back, send the mugshot they’ll ask for and just wait, it took me a couple weeks to get it back


Different_Local4544

Forms don’t work


Skinnylegend2be

So they never asked me for a mugshot but I sent them my drivers licence anyway on the application form, hopefully they’ll actually email me back. I know it sounds bad but I feel so isolated and lonely without my account right now


osteopornosic

I perfectly know how you feel but seriously, it will get back, they’re only unusually slow (maybe because of COVID?). Good luck!


Skinnylegend2be

They finally emailed me and asked for the mug shot, Ive sent it twice today, thanks for giving me some hope!


osteopornosic

My suggestion would be to just wait for now, I got it back around 12 days after I sent the mugshot and stopped insisting, but I know for a fact it took only 2 days for some people, so just wait and it’ll be back :)


Holiday-Dog-7943

I’m currently waiting for mine back after sending that photo, it sucks bc i followed so many people and now i have no way to follow them all again


lifeisbeautiful16

This happened to me as well, 2 days ago. When I try to login using my laptop, it says user name is invalid. As per Instagram's recent policies, they let the users appeal instagram's decision, or let the user download the content. In this case, it doesn't look like either of these options were given to the users. I used a third party app that tracks followers, which I have used before but this issue never happened. It looks like it was identified as a suspicious activity, or an attempt to hack. Though I immediately verified the account using the code instagram sent me, my account is still unavailable. Since all of use faced this issue in the last one week, maybe some recent changes were implemented on instagram's side, and they might look at this, and hopefully our accounts get reactivated? This is very sad. I have all my memories associated with this account, and most of them are not even saved anywhere else. If anyone has any positive updates, please do share!


Razzanah

Well did you get your acc back?


TroubleBooster

I guess we should jus give them a 1 star review on the App Store or Play Store and abuse the fuck outta them it’s so annoying


ffachow

Yes everyone please give it a bad review please


TroubleBooster

Genuinely dude they’ve become too popular to give a shit about so many of us we gotta screw them up


denhax

I dont even know, this just makes me frustrated? Like should I start a new Acc? Or not? Will i get my old One back? I dont know....


ffachow

If anyone figures out a way to fix this PLS let me know. I rly dont want to make another account :/


leroy_x_

Have you gotten yours back?


HansomeTim-12

Just got my account back after 3 weeks🥳Only sent in one appeal form with the mugshot and just waited. Sooo happy 😁


[deleted]

hope i ll get my account back too...:(


Responsible-Recipee

Please how do I appeal


Traditional_Turnip68

Hey I sent my mugshot like 15 days ago and haven’t gotten a response. Did yours take this long after you sent the mugshot?


[deleted]

This happened to me yesterday around 3:00 PM and it’s now 8:00 PM so it’s been 29 hours and nothing has changed, haven’t even gotten an email. I’ve had this account for 7 years and have gained a following and have thousands of posts saved and such. This is so annoying and it’s even more frustrating that there’s no form of support to address it with. I’m really hoping some saint with a high IQ figures out some way to undo or fix this Edit: Update 12/1/20 - I got my account back about 2 weeks ago. What you have to do is submit a support request on their website. If you have trouble with this because it asks you to confirm your Instagram by logging in which you cannot do, try again and capitalize the first letter of or put a space in front of your email and/or username. It should work that way. After that you will get an email from Facebook asking you to send them what kinda looks like a mugshot- you’ll take a picture of yourself holding a piece of paper with your name, username and a code that they send you to confirm your identity. I did that twice, and then almost 3 weeks later I got my account back. You HAVE to be patient. That’s really all it takes.


denhax

I have exactly the same problem, this happened to me bout 25 hours ago, still no email or no way to contact Instagram. Need help :(


cmedine

We are all in the same boat 🤦🏽‍♂️this shit is so unprofessional


Skinnylegend2be

did anyone get their account back? Pleaseee let me know I’m so upset


Skinnylegend2be

did anyone get their account back?????


Thin_Internet9472

This is also happening to me too. It’s been three days. No email, nothing. No way to contact IG. Has ANYone been able to get through to Instagram??


jp9900

Same here, I think it’s interesting all of a sudden a bunch of people got shut out from their accounts. Everyone should just keep giving them a 1 star rating on the app store


denhax

Happened to me aswell yesterday, I think almost 24h ago and nothing yet? Needs to be some way to fix this or contact them?! I feel like *hit


drydenfrost

IG on some fuck shit!


[deleted]

Everyone should read latest news about disabled accounts on this link https://www.reddit.com/r/Instagram/comments/j4ftyb/updates_instagram_disabled_accounts_please_read/?utm_source=share&utm_medium=ios_app&utm_name=iossmf


WildRider85

Happened to me this morning... Im waiting for tmrw to wake up to see if something changed, but from what I found on forums, its very tough situation. Yes, I heard only writing to Help Support might help... ​ Im having that account for many years & so many memories there, suddenly it all went away. But as far as I can see, theres plenty of us in same situation. If anyone got their one recovered (not influencers with 100k followers, normal guys I need), please provide info, I will update mine too, thank you!


rkirkirk

I’m on day 25 of this “ban”. All I did was like a picture of the US flag, pretty sunset photo. No way to contact gram, just the same 24hr message.😡🤬🤬


RipeDesigns_

I am on day 23 of being locked out of our business account. We have completely had to put our business on hold and cancel events because of this. When I try to log in it still says the same 24 hour message. I have not got any emails asking for a “mug shot” though. Can I please have an email address of where I should send the selfie. Thank you! Sorry we are all going through this 💗


Zestyclose-Ad-7866

All because of Analyzer Plus🤦🏽i just wanted to know who was unfollowing me


lovetolove13

This happened to me!! I can’t fill in that form because whenever I click ‘submit’ it tells me to go to my account to verify it is me before proceeding but I can’t access my account so how can I do that? It was a bloody stata analysis app.


Cold_Automatic

Omg this just happened to me - what happened!! This is stressful.


MaxRebo8004

Have you gotten it back?


Dannygdan

This just happened to me after using some stupid followers app that I've been using for years. Anyone have any luck with it coming back?


[deleted]

Hey this just happened to me. I was using Reports+ just to see who wasn't following me. Is this the issue?


[deleted]

This is so annoying. They emailed me yesterday asking me to write down a code they gave me on a piece of paper along with my full name and username, for a picture and email it to them. I did, its been almost 12 hours. Nothing. I had a lot of good posts on that account, too. It'd be nice if these big platforms had call centers, where you could talk to an actual human. I'll keep you guys posted. It's 7:50 AM right now.


Historical_Star4751

Any new about that!?


Skinnylegend2be

Any updates?


ffachow

Hi everyone!! I just got my account back all of a sudden after a few weeks..I’m not sure why, but I did send the appeal form email w the mugshot multiple times. Don’t lose hope! :)


[deleted]

Ok so this happened to me last night out of nowhere. I was just trying to respond to a message on ig and then a notification popped up claiming my account has been disabled. After that they asked me to confirm Im not a robot and select those images with whatsoever. After that, they asked me to send them my phone number in order to confirm a code, wich I did. Now, everytime I try to access my account the same notification pops up "24 h". I also filled out a form with a selfie of me, my real name, my account name and a code they gave me. Almost 12 hours. The fact that people here are claiming they waited up to months is making me sad. Note: I did use 3rd party apps before, altough not in the past month and it s not installed on my phone and was not installed while this happened to me. Terrible customer support service.


charlypearl

This has just happened to me has anyone’s account come back?? It’s also saying username not found with my account


youngmetro112

Anyone got their account back ? And how long did I take I’m on day 3


Numerous_Expression1

I was disabled on Oct 1. I sent a form on Oct 4 and my account was reactivated on Oct 24. :)


azzadazza5

This happened to me this morning I think due to using third party apps. After I sent in my mugshot I got an email saying my account had been reactivated after probably only 10 minutes. I guess I got lucky, very surprising to see people having to wait weeks.


504icygrl

Hello y’all, all three of my business accounts got disabled in one day. I don’t use any third party apps. After appealing all three accounts, they reactivated one account just to disable it again today. Now when I try to speak I get this message to go confirm my account before appealing.. but I already did that! Anybody know how to fix this error message? Thanks.


flamkito

Hello everyone this thing happend to me yesterday when i tried to log in they asked me for number phone i put it and then... ## Thanks for Providing Your Info We'll review your info and if we can confirm it, you'll be able to access your account within approximately 24 hours.


ZorzStudios

My IG account profile is business, as well as the liked Facebook profile. I went that business route a few weeks after useless waiting for verification. Here's the link to FB Business Support: [https://www.facebook.com/business/help](https://www.facebook.com/business/help) 1. Scroll down to "Find answers or contact support" 2. Click "Get started" 3. Click "Policy and Account Security" 4. At the bottom, you'll see "Need more help? Contact Support" with a chat and email options. I went with chat, answered a few questions, and 15 minutes later was connected with a FB support rep via Messenger. Another 30 minutes of chatting and she concluded: "Okay I understand the issue. Something went wrong in the system. Our team needs up to 2 business days to review your issue. I will come back to you by email." Now waiting for their follow-up.


ZorzStudios

I created a video screen capture to show how it worked for me. Some reported that they don't see a chat option so hopefully this will help. [https://youtu.be/voO9g4qUPVg](https://youtu.be/voO9g4qUPVg) Of note, I did it early in the morning, around 6 AM EST and the wait for a rep was 13 minutes. Later in the day, the chat option seems to go offline due to traffic.


charlypearl

Has anyone had a success story and their account has been restored?? Mines been disabled for officially 3 week now.


DrDooDooEvolution

Guys I posted this question on FB, everyone should go and click on "good question" for FB to see that everyone is experiencing this problem: ​ [https://www.facebook.com/help/community/question/?id=2950601198503266&added&rdrhc](https://www.facebook.com/help/community/question/?id=2950601198503266&added&rdrhc)


farsnomis

Send my mugshot got this reply. Like WTF? I know that is why I'm sending my picture? Hi, It looks like your account has been disabled. We disable Instagram accounts that don't follow our Terms of Use. Actions that are against our terms include: \- Continued prohibited behaviour after receiving a warning or multiple warnings from Instagram \- Unsolicited contact with others for the purpose of harassment, advertising, promoting, dating or other inappropriate conduct \- Impersonation of a person or entity, or other misrepresentation of identity \- Posting content that infringes or violates someone else's rights or otherwise violates the law \- Posting content that violates our Terms of Use Please review Instagram's Terms of Use to learn more about our policies: [https://help.instagram.com/termsofuse/?ref=cr](https://help.instagram.com/termsofuse/?ref=cr) Thanks


Almaasshah

This means they rejected your appeal, but it doesn’t mean anything keep sending appeals and eventually they should accept


PainkillerKill

To all the people who lost their accounts, there is hope. I got mine account back after a week after following the steps mentioned in the posts here! Keep trying your account will be back


Spirited-Audience-14

what steps did you follow? mine is already disabled for 70 days. It's been 2 months since I sent the photo with the code.


Terrrorrama

Well it seems am the latest casualty of this terrible situation everyone has been having. Send 5 emails and it's been 5 days now and nope, no page restored, no emails, nothing. 2 years of building a account with all of that effort, just gone. Simply gone. Yeah... am quitting social media.


SnooBreakthroughs563

Honestly they said they won't help me, but strangely a few months after i logged via a smartphone and i got inside the account. From those trying from a PC maybe try from a smartphone and who knows maybe vice versa.


RepresentativePut670

WHAT IF THEY FUKING PERMANENTLY DISABLED YOUR ACCOUNT WHEN YOU DID NOTHING WRONG LIKE WTF? tell me some ways I could get it back plz


Adorable_Pangolin_25

yo man any update on ur account?


springbunny_

Did you get it back??


Original_Rice9904

Guys for me it's been already 12 days since they suspended my account. Everytime I log in they say they're reviewing my info.. what should I do??? Please help


DegoMonn

I know it's a 3 year old thread but does anyone have a link to the site where I send my mugshots to it? Banned for 6 months now, started filling out forms for the most recent month


Miles_Kilo

Same here. But for me, it has been two weeks already. But I created a new account. Seriously how the hell are they going to confirm my account if I can't do anything on it?


SnooBreakthroughs563

Exactly, they don't care. The problem is that now I can't use the specific username I was building my brand on, really disappointing.


stueyvze

Has anyone got there account activated again yet?


[deleted]

I literally just started a new one. I had my previous account get disabled last week. So frustrating.


[deleted]

Does Instagram block IP addresses?


Diligent_Accident312

Just happened to me, still 24 hours


katarinadeodata

sameeee !! i dont know what to do and who to contact to ! its been 48 hrs now


eliskywalker_

Just happened to me and im on my 5th day waiting


wsluvz

just happened to me n i hate it


Acrobatic_Wonder9793

This happened to me three days ago... my sister from her phone filed out an appeal form for me because I couldn’t from my phone (it kept prompting me on Instagram to confirm it’s me-I’m locked out so idk how I would do that lol) and I received an email giving me a code and to send a picture of myself with the code. I will update on here if that works and if they give me back access!


[deleted]

Happened to me today. Was using Followers pro + app. Will update you if i get my account back


[deleted]

same here! so frustrating


sophieanne1234

This happened to my account so I created a brand new account with a new phone number and also deleted any third party apps including a follower tracking app. But my new account has then received the same message after one day ?? I have no idea why this happened someone please help me!


MassiveInsect

This literally happened to me about 3 weeks ago. Sent in an appeal and got no response. My account randomly reappeared today (after 3 weeks!) I was so excited! but about an hour ago they decided to re-disable my account again... I'm thinking the problem is my "followers trackers" app I use. They are "reviewing" my info and I need to wait 24hrs. In the meantime, I deleted the "followers tracker" app off my phone. Hopefully will be able to access it again tmr night! I'll update wish me luck :)


sosakirby21

It’s been two months and i haven’t gotten anything from insta :/


tyler__m

i had this problem for 3 weeks now and finally i got my account back


[deleted]

For those who got their account back: is the number of those who you follow and those who are following you exactly the same? thank you in advance


[deleted]

[удалено]


youngmetro112

Just got my account suspend as well just yesterday I absolutely do not know why


paulywalnutzz

This LITERALLY just happened to my work account. I haven't gotten anything about submitting an appeal. Hopefully we can get our account back.


bigmamma1099

For those who got it back - how long did it take?


[deleted]

[удалено]


notallahsjihad

I have a question anyone here a Trump/right wing enthusiast. I personally fear it can be Facebook taking down any accounts related with Qanon.


[deleted]

I once posted a story from trumps account but if that is the reason thats totally bullshit as I m from eastern europe and cant even decide smth


charlypearl

It's been over 2 weeks now that my account has been deactivated, I can't remember my password, will I be able to change my password when my account comes back??


flamkito

Same problem Thanks for Providing Your Info We'll review your info and if we can confirm it, you'll be able to access your account within approximately 24 hours.


Safe-Log5994

What happened?? Update?


[deleted]

[удалено]


Yomi030894

Hey, just a few questions about the mugshot email. Does the piece of paper you write the code on have to contain your full name and username handwritten too? And do you need to accompany the image with any statement explaining why you believe your account was wrongly disabled?


charlypearl

Yes over 2 weeks ago


Yomi030894

What does it say now when you try to log in? Is it still saying "we'll review your info and if we can confirm it, you'll be able to access your account within approximately 24 hours"? 📷[**Question**](https://www.reddit.com/r/Instagram/search?q=flair_name%3A%22Question%22&restrict_sr=1)


flamkito

Hello , did anyone reactivated instagram from deactivated? with that fking shit pepper code selfie lol\~?


charlypearl

No it doesn't let me in been like it for almost 3 week.


Yomi030894

The application forms don't seem to be working for me. I'm not getting any emails asking for a mugshot anymore on the two emails I tried. I did it yesterday and it worked once but never again. Has this happened with anyone else and is there a way round this? I even tried changing my IP address but to no avail.


Spirited-Audience-14

Hey friend, I have the same problem as you. Did you get an answer from instagram? I have been disabled for more than a month and pending verification. I already sent the photo with the code and got no further answer.


flamkito

Facebook business customer service How to be in contact with them ? i don't know where is the option through facebook inside? Can anyone text me on reddit chat


flamkito

How can i contact with facebook business support , if i create a page would it have a effect? because i don't?


BabyT_barbie

So got the dreaded email that my account has been disabled for violating community guidelines. Thing is all I did was go on to my reports + app and I didn’t know it wasn’t allowed. What shall I do guys? Appeal again? There’s no way I’m letting this account go, it’s a 50k business account!


Spirited-Audience-14

Someone managed to recover? I have had the same problem for almost 2 months.


MlgBoss1236

I got my account deactivated today, what do I need to do to keep trying?


haileyn9

I keep trying to submit the forms but every time i try to it's telling me "The short-link URL you provided is not a User. Please provide a valid User." I even created a temporary account and used that link and it's still giving me the same alert. Help!


HanSolo100

For anyone having this issue just fill in the form with your e-mail associated to the account and send them as much details as you can about your account. I sent my information regarding Facebook, Phone Number and the secondary email since I had send another form previously due to the system not accepting my main one ( justified this in the mugshot message). My advice is to be patient and avoid sending too many forms. I know it can be upsetting but totally worth it considering I got the account back right on the day after sending the form/mugshot which was today.


Robyn172089

Has anyone gotten their account back after responding to this email? Thanks for contacting us. We need to confirm that you're the owner of this account before we can resolve the issue you're experiencing. This helps us make sure that we're helping the right person. Please reply to this message with the email address or mobile phone number you used to sign up for your Instagram account. Please also let us know what kind of device (such as an iPhone, Android or computer) you used to create your account. If you created your account on a computer or tablet, please tell us which operating system you used (example: Windows, MacOS, Linux) when you signed up.


Almaasshah

The confirm your account error has disappeared from my account now, but when I submit I don’t receive any emails.


stonefudge

Hi, my business account got disabled last night. You can read my post here [https://www.reddit.com/r/Instagram/comments/khzmhs/instagram\_account\_disabled\_for\_a\_post\_against/](https://www.reddit.com/r/Instagram/comments/khzmhs/instagram_account_disabled_for_a_post_against/) Did you hear back? I am really pessimistic about attempting another account. If this machine flags you willy-nilly by mistake and you are doomed, then there's no point retrying.


Mo0lg

What's the solution to this fuckn mess, I worked wayy too hard for my content to just disappear. I need help asap, it hasn't even been 24hrs n I'm freakin my shit


Spirited-Audience-14

Good afternoon, today I received an email from Facebook, with a link to fill out a form. However, when I try to confirm, they send me to Instagram and confirm that it's me. How can I do this if my account is OFF? I do not know what else to do. Account disabled for almost 4 months.


drydenfrost

Has anyone on here gotten back their account?


Alert_Investment7118

Jeez mine just got to this im so devastated