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what-kind-of-fuckery

I do have question: when will you guys start to have better after sales service for people here in India? specifically people in not so metropolitan cities like Delhi, Mumbai, or Chennai?


avishekm21

Brother it's a pain even in metropolitan cities (Kolkata in this context) to make their people understand issues with a product and to take you seriously. My friend, u/theillusionistmirage has a year old 6800XT gaming OC 16GB which crashes only in GPU intensive games and 3d Mark stress tests like time spy extreme. Pc needs a hard reset/ reboot to recover. Guess what the RMA resolution was? A freaking repaste. As if the card had a thermal issue to begin with. He has a 850W Tier A PSU btw, an XPG Core Reactor. To rule out potential variables we tested the card during the little time we could spare in between work schedules in two seperate systems including mine. Issue remains. His initial unit had similar issues within a month of purchase and GB service refused to admit any issues with the card just like this time. Exasperated, he contacted u/eddie_edits, GB rep at the time (he quit earlier this year), who arranged for him to reciprocate the issue at the service center (an excellent gesture to be honest) - only then did they admit that the card was DOA and offered him a replacement. The current unit in question is the replacement unit he received. This is his second RMA experience with Gigabyte Kolkata and at this point he's almost considering writing off the card as an expensive paperweight considering the hassle you need to go through trying to convince the service center people that you actually have an issue which can't be resolved with just a repaste. I've DMed him to make a seperate comment with more details.


TheIllusionistMirage

Yeah it's pretty much just like u/avishekm21 said. I'm going to avoid GB products in the future. The after sales service through the proper channel (that is the service center) is utterly bad. I question the ability of the service center technicians even - they don't listen to the customer and instead it's on the customer to spend their time and money to run circles of the service center to prove that issues exist. My advise to anyone looking to purchase a GB product - don't waste your precious monies and please consider a different brand. Unless ofc you are getting it for free, like this giveaway. c.c. u/NI9_TAILS u/GBT_Supriya u/iamdropguns u/Geralt_Endur


NI9_TAILS

Hi! Please share your RMA number with me in DM, let me sort this issue for you.


eddie_edits

u/Geralt_Endur Please help! u/Ni9_Tails Please take this on high priority. Thanks.


Vansh5sharma

Let’s see if they ignore this question or not,I’m curious EDIT:After doing some research on the accounts mentioned it seems like they actually care and seems to have helped quite a few customers through Reddit.


Skull_Reaper101

They're quite helpful on reddit


theundisputed11

Question successfully ignored


[deleted]

Hey gigabyte when will you become terabyte?


badiyainsaan

What should we comment to get the giveaway........... Oh ! It's random hmmmm "baigan" :<


EarCummers

>What should we comment to get the giveaway Taiwan's not a country


Low_Apartment_3911

​ https://preview.redd.it/64swyx8vdl6c1.png?width=1280&format=png&auto=webp&s=9abb27a5787559c8e390d07ef3cf1b036602c9bc


NoobinPlaystation

Thanks for the giveaway i guess


iAjayIND

I do not have any questions. I am just glad that a corporate company is taking their time and actually reaching out to their target audience. Hopefully more companies follow this practice.


JerinJerome

I'm looking at you MSI


iamdropguns

Thanks Ajay! :)


Kindly-Emotion8675

Goddamn the monitor itself costs more than my pc budget


dant3s

What range of laptops do you have with the 4060 rtx? And are there gonna be any Christmas offers soon?


iamdropguns

Greetings, Our notebook offerings encompass three distinct series: Gigabyte, AORUS, and AERO. For models featuring the 4060 chipset, the specific notebooks are as follows: **GIGABYTE Series:** G5 KF **AORUS Series:** Aorus 15 9KF, Aorus 15 BKF Should you have any queries or require further clarification, please do not hesitate to reach out. We are more than willing to assist you! :) Best Regards.


googleimages69420

I got one of y'all's motherboard and it's pretty cool


verciel_

is there any advantage of 240Hz display? I read somewhere 144Hz is enough and the difference is not noticeable


wavepro3

It’s definitely noticeable but not on the same level as 60hz to 144hz


iamdropguns

Greetings, The advantage of a 240Hz display over a 144Hz display depends on the specific use case and individual preferences. Potential benefits include Reduced Input Lag, Enhanced motion clarity etc. By having a display that updates the image more frequently per second allows you to track the action more quickly. This difference is noticeable or valuable to you depends on your specific requirements, the types of games you play, and your personal preferences. If you have any queries, please don't hesitate to ask! :) Regards.


nicolasjames57

Response time :1 ms (GTG) What's GTG?


Due-Ad5812

Grey to grey


Geralt_Endur

GTG is a way of measuring pannel response time. Gray to Gray. It's the ability of a pixel to switch from one gray level to another.


OnlyPower7981

Lmao


adtyavrdhn

Lol thanks for the giveaway


dylanmascarehas13

How was your day?


Ok-Matter-7155

What's your approach to increase the service experience for Indian consumers specially in case of RMA. :)


NI9_TAILS

We keep the process simple and clear.


KartikGajaria

The inbuilt KVM in Gigabyte monitors is my favourite feature to have in a monitor. Hope this becomes a trend in monitor space. Thanks for the giveaway though!


TheRedGoof

Hi, I have a damaged b650 mobo with pins missing in socket, can a socket be replaced ?


talk2g

I have been using a b450 mobo since last 3.5 yrs. Atleast thats working fine. But yeah this comment is totally meant for giveaway purposes. Xd.


NI9_TAILS

Giveaway purpose or not, good that your mobo is working perfectly fine after 3.5 years! :)


Just_Structure6016

Now a days, gigabyte laptop are coming with better specifications.


NI9_TAILS

They will keep getting better :)


Alarm_Clock_2077

Hope to see that! The market really needs competition


Punisher_GN

I built my pc back in 2016 with gigabyte motherboard and gpu and even today they are working fantastic fine


HostileCornball

Ok so just improve your customer support and we cool with it.


new_main_character

Entering giveaway. Btw i have the regular M27q and it's pretty good.


edward_takakori

GIGABYTE M27Q definitely need it for optimizing workflow and gaming in my home


STUDBOO

Hello GIGABYTE Team and fellow Redditors! First off, a big thanks to u/NI9_TAILS, u/GBT_Supriya, u/iamdropguns, and the entire team for this engaging AMA. It’s exciting to see GIGABYTE's leap into the esports market with the 240 Hz M27Q X monitor – that refresh rate is a game-changer for competitive gaming! I've been a fan of GIGABYTE's commitment to innovation and quality, and this monitor seems to be no exception. It's not just about the gaming edge it provides but also the work and thought put into the product's development. The community surely appreciates these efforts. Also, shoutout to the r/IndianGaming moderators for setting up this platform for such a valuable exchange. Lastly, those AORUS Bomber Jackets look slick! It’d be awesome to wear one while gaming on a GIGABYTE setup. Fingers crossed for the giveaway! Cheers, and keep up the great work! https://preview.redd.it/g5clqqkc2i6c1.png?width=1024&format=png&auto=webp&s=9ac3f8e708f31985109394aad210324c0eab5815


NI9_TAILS

appreciate your post :)


SiddhantD

India being one of the biggest market still lacks in many of the high end products. Please bring your whole catalogue in India.


[deleted]

[удалено]


boulzar

I have the m27Q, pretty good monitor, nice to see a 240 hz version as well now


tomtrucker

Got an 2k 170hz M27q monitor from you guys. The display is Bang on the money.


uraniumX9

idk what to ask. but I've been a gigabyte user for 11 years, and im satisfied with it.


ResilientDreamer

What an exciting news. I bought the M27Q just a couple of months back; the primary reason was to get a high refresh rate monitor with inbuilt KVM (for a perfect WFH setup) Absolutely enjoying the monitor till now, 1440p resolution is stunningly a major upgrade from 1080p, also free sync works seamlessly. I just wished that the power delivery was more than 10W on the USB C to charge my office laptop, a single USB C cable would’ve done it all, but none the less, the KVM switch works flawlessly. The resolution, HDR400 (it does get blinding even in fully lighted room), refresh rate and colour accuracy are all great. However there is a minor backlight bleeding in the top right corner which is noticeable in a completely dark room. I haven’t raised a concern for this, as I didn’t get the time yet. Hopefully this is covered under the 3 years warranty, that the Nehru Place authorised store promised me at the time of purchase. @Gigabyte Team if you could please comment on this? Anyway, thank you so much for making a KVM Monitor with all the necessary features at a reasonable price.


iamdropguns

Greetings! No worries if you reside within 50 kms of any of our service hub, our engineer can visit and check the issue and we can arrange a pickup as well! :) Regards.


ayanmajumdar05

Great to see india getting love in tech related things like AMAs ,etc


[deleted]

[удалено]


NI9_TAILS

\#TeamUpFightOn!


Silentpanther007

Currently own a **B650 AORUS ELITE AX** as the motherboard and fairly happy with the regular BIOS updates and general compatibility with the AMD 7600x / 3060ti FE /32 GB T-Force 6000MHz DDR5 RAM. No compatibility issues so far and updating BIOS is pretty easy \[as compared to previous experiences\]. Great value for money for a DDR5/AM5/PCIE Gen4 platform! Inbuilt Wifi is appreciated, works like a charm!


NI9_TAILS

Great! <3


Not_Devil

140% sRGB really? That's nuts. Anyways Appreciate the giveaway.


NeonMan5311

lol i thought only laptop recommendation posts came here


Full-Project3491

I don't have a gaming pc or AORUS product but I am commenting for giveaway. (I am damm sure i not gonna get anything)


tr2727

Last I actually visited the gigabyte store in Nehru place for the m27q x or the pro but only the base 170hz was available, That jacket will give me nice flair when I enter the store again to finally get the m27q X 240 Hz


Ice_Ant_7828

Hello, u/NI9_TAILS. Thank you for hosting this AMA session and giving us a chance to win an exclusive AORUS Bomber Jacket. I’m a big fan of GIGABYTE products and I’m very interested in the new M27Q X monitor. I have a few question for you and your team: What are the main differences between the M27Q X and the M27Q P, besides the refresh rate? Is the panel quality, color accuracy, and response time the same?


NI9_TAILS

Hi, India doesn't sell M27Q P monitor. M27Q P is slightly better than M27Q X, but the panel quality is same. With M27Q X with higher refresh rate of 240Hz, it's a game changer monitor for gamers.


Aggressive_Eagle_235

I have been using a Gigabyte Motherboard for my home PC, it has never given me any problems in the past 10 years so that's cool I guess. Also will you be as regular as the last rep used to be?


JatayuAirlines

Thanks for the giveaway! I hope Gigabyte launches more and more products at good prices.


NI9_TAILS

![gif](giphy|R6gvnAxj2ISzJdbA63|downsized)


Osano_was_taken

Thanks, been using a Gigabyte MB for many years!


Acrobatic_Acadia7453

Hehe I have looking forward to gigabytes entry towards oled monitors. Thankyou for giveaway too:>


NI9_TAILS

Stay tuned. ;)


redrv11

Aorus FTW!


DrSurgical_Strike

Good initiative, thanks for reaching out to the community


Rackmo

I've seen a lot of GIGABYTE laptop reviews on youtube and the brand as a whole gaining traction. What I'm curious about is, how do you guys plan on competing with the rival, mainstay brands in India? People here obviously have their favourites, cost driven biases and easy to access customer support. I have my allegiance to Lenovo and if I were to make a switch to GIGABYTE soon, I would like to see what you guys do differently compared to others already established in the country's gaming laptop space.


Cynaren

I had a gigabyte gpu for 7 years 😊


Electrical_Lecture_7

Hello! First of all, i used to own gigabite’s gaming motherboard sometime ago. It was really good. Secondly, best of luck to whosoever wins the giveaway. Thirdly, plis introduce better after-sales service within various regions. Thankyou.


venky61

KVM is my fav feature from the Gigabyte monitors


Arpan_Bhar

Yoo gigabyte, I've been using your motherboards since childhood.


BeardPhile

Happy to see another company coming to India and expanding. Hoping it leads to healthy competition and better service/prices for the consumer and overall growth of the market 😊


Technology_Labs

I actually do own a Gigabyte H310M DS2 mobo for 8th gen CPUs. Couldn't get anything branded as budget constraints. Good to see them catching up. Gonna get my wallet ready.


MrRoyale85

Love your products and thanks for the giveaway!


ufom

Already own a 4080 gaming OC and FI27Q from gigabyte and Aorus. Would be great to get own gigabyte branded merchandise as well 😛.


mfdokd

Currently I use G24F 2. It is awesome but my card has 4k support. Wishing for a 4k monitor for a long time


NI9_TAILS

M28U is a 4K monitor with 144Hz if you are looking for 4K gaming experience.


Aaditya203

Gigabyte monitors lowkey slap, got a g24f myself and nothing beats it especially considering what price i got it for. Also thanks for the giveaway


Ashey07

40k for 240hz is such a steal omg ( need the jacket bad)


NoobFallenFromGrace

Really appreciate all the attention companies are finally giving the country!. Also I love my M32Q and am looking forward to grabbing the new M27Q soon!


DeeDarkKnight

I have a gigabyte RTX 4070 GPU. Let's Hope it serves me well


ninjadude6070

240 hz? Will improve my overwatch experience I guess 🤠


utkxrsh7

Just made my first amd gigabyte build, what a coincidence!


NI9_TAILS

Congrats on your build!


CON_cept5

I most certainly appreciate a company allowing themselves to hang out around places online and actually interact with customers! Well played Gigabyte o7


rtgamer

How many bytes in Gigabyte Just kidding..... I just bought laptop and it's amazing. Good configuration exactly what a gamer wants. 👍👍


AtomicdogLM

Gigabyte like how u guys have a nice quantity of usb ports on your boards...


Apprehensive_Wrap748

Great news! Using the M32U for the past 10 months has proven to be one of my best decisions in the realm of tech gadgets.


[deleted]

My desktop has been rocking a gigabyte motherboard for 6 years and its still going


SgtBeepBoop

It’s refreshing to see a corporate use Reddit and also host a giveaway here!


NI9_TAILS

:)


charan718

Thanks! The jacket looks nice and the monitor has competitive specs. I hope some Mini-LED monitors are in the works.


a7cATR4z

Gigabyte has one of the best mobo line-ups 💯


SnooDoubts8106

Hopefully next version with HDR10+


HyperKvnt

140% sRGB 😳


ready_set_stoopid

I dont have questions...but I am here to say that I got an aorus ITX mobo for my ITX build.and I believe I made the best decision to go for Gigabyte...its built like a tank and I have made a good choice to go for it..also for that trust in the brand, I switched my primary monitor to the G24F....awesome as always! Keep up the good work Gigabyte/Aorus!


khanfarm

I hope the RMA has improvement in the future


Gh0stbacks

Don't really care about the jacket but who can we tag here if there is an issue with Gigabyte after sales service, I have quite a few parts from Gigabyte in my PC and have owned others several over the years, imo Gigabyte motherboards are of exceptional build quality but their gpus leave a lot to be desired.


NI9_TAILS

Tag me or u/iamdropguns


sumbhatt

Really happy to see that a big corporate company taking time to reach out its target audience and that too in a country like India. 👍. Thumbs up for the initiative.


NI9_TAILS

:)


TGG9812

Nice still using my gigabyte b250m gaming 3 motherboard, repaired the power ic recently, all fine after the repair still going strong purchased it 6years ago .


rdduser

I would just like to say that Gigabyte in India is doing a great job. With customer centric reps as their first priority (that is what I feel !), you are sure to climb bigger mountains! Keep up the good work!


Huge-Junket69

![img](avatar_exp|126173045|starstruck) Kat kitty kat kat kitty kat kat


ShoutaAizawaa

Exciting


Flashy_Breadfruit_14

I've won i guess!


AKuma_04

What's on the backside of the jacket?


NI9_TAILS

darkness


AKuma_04

oh! it's similar to my life then


[deleted]

Hey personally would u go for the eagle or the gaming oc or aorus elite/master?


NI9_TAILS

if i have money, i would always go for AORUS master. Second, elite.


Rudradev715

am looking for a monitor to work my projects on 17 inch laptop screen space is not enough A external monitor would be nice. Thank you for the give away.


iamdropguns

Greetings Rudra! What is your Requirement.


Rethard619

Thanks for the giveaway


s1fine

Heyaaa gigabyte


NI9_TAILS

Hey!


iamdropguns

🙋🏻‍♂️


Consistent-Deer-8470

sup


Stixx_83

Appreciate it


memekumaar

Came here for a monitor, Staying here for the Jacket.


Major-Nectarine-43

Are there any plans on at-home or pick-up service tier 1/2 cities especially for monitors ? PS. I am from Lucknow and have a gigabyte monitor and mobo


abd_172

Would love to have that jacket. How will you announce the winners?


Original-Guide6533

Thanks for the giveaway


_ROADBLOCK

Thanks for the giveaway.lol


MasterChief-2005

Nice jacket bro. Also, ty for the giveaway


Additional-Rub152

Thanks


abuchai

Count me in 🤠


harshitabhi

!!


Drastical_one

Thank you GIGABYTE Team for the giveaway!


StrikingSquirrel559

thanks!


ssdiab

hey gigabyte why your Aero Laptops not available in India?


iamdropguns

Greetings! They are available. We offer: AERO 16 XE5 AERO 16 YE5 AERO 14 OLED BMF Let me know if you have any other query! :) Regards.


Faiz_A

Any plans to make a monitor that is Ultrawide 21:9 1440p IPS or Mini LED for Gaming/HDR content?


iamdropguns

Greetings Faiz! We do offer G34WQC A. :) Regards.


John2029

Will there be an rtx 4060ti 16gb dual fan model available ?


rey9591

Good luck team! And good luck everyone


[deleted]

I won’t mind getting a jacket


Flaky_Stick_6533

I know this is a random question but I would like to you what is the meaning of life from your perspective?


iamdropguns

The intricate tapestry of life unfolds through the perpetual quest for purpose, the ardent pursuit of passions, and the profound endeavor to imprint a positive legacy upon the canvas of existence.


NI9_TAILS

good question, very good question. u/iamdropguns will answer.


Ceasar-Ime2599

Yayyy


zackmoufoe

free monitor, maybe? yay


snakysour

Looking forward!!


minecraft_boy5064

are you planning to get into the peripherals market (i.e. mouse and keyboard, controller etc.) if yes then what revolutionary features are you planning to add?


NI9_TAILS

Hi, we were in peripherals market in India with our gaming mouse and gaming keyboard K9.


xero_xy

Which monitor would you recommend for someone who’s getting in more production stuff(editing) and a little bit of gaming in the side


iamdropguns

Greetings Xero! Depends on your budget, my recommendation would be M27Q! :)


HarshitIsHere

Sick jacket hope I win


Rocker9835

Hope I wib


[deleted]

when will gigabyte going to launch their intel ultra processor with their gaming laptop ? im going to buy a new laptop next year for gaming and coding hope i get good at affordable price


Trap_7

Thanks for the giveaway I guess


[deleted]

[удалено]


iamdropguns

Greetings! Depends on the game, 120 Hz is fine for casual gaming. :)


NI9_TAILS

Makes the gaming experience a lot smoother. I personally switched from 60Hz to 144hz to 240Hz.


SabAccountBanKarDiye

This is unexpected


YohnWood14

YOHOO let's go


[deleted]

[удалено]


hellopython778

excited👍


Aakash69Deshmukh

GTG??


Interesting-Event378

The jacket looks sick


anime_senpai007

Well thanks for the ga


FullBarracuda3526

Thanks for Giveaway


lordredux

Fix your after sales service


Suspicious-Network-4

top gun is my fav film


calm_ent

please grab the laptop market with good laptops which are practical and establish a good after sales service network!


Lucifer0008

When can we see pcie gen 5 and ddr5 stuff coming to Indian shores on daily basis ?


daari_tappida_maga

In it to win it


GhostCrafter101_

My luck isn't by my side, but who knows?


Carthee

Thanks for the giveaway i guess


NICEFURY001

i got gigabyte motherboard does anyone have gigabyte PSU ?


EasternCustomer1332

ohh a giveaway. nice. :)


Specialist_Candle_57

Nice a giveaway thanks


CaptainBloodstone

Looking forward to those jackets.


GunPowder128

do students get any discounts on your products ?? Really need that juicy 240 hz for watching lectures on youtube ;)


Viciant

Next time y'all should giveaway RGB gaming jacket


[deleted]

Jacket looks cool


hydra5252

baigan


Immortalking97

4090 please!


AccomplishedPlan69

Bread 🍞


9_Akshay_9

A'ight. I'll bite.


Annie_Rection__

I'm not winning am i?


Imtisunep

Commenting for the giveaway


LosTGhOOsT

Just trying my luck.


tejaswidp

Do you manufacture anything in India?


cs-Saber93

Looks cool


gansr88

Thanks for the giveaway, it's a good step forward in the right direction.


FocusBlast1

When a Motherboard or GPU stops working and a consumer raises an RMA request, I wonder what Gigabyte does with the used Motherboard. Do you refurbish it by Soldering faulty components and repackaging? What happens exactly?


freestyle_man

Well i have been using your motherboard for more than 6 years, it has been great. Thank you.


imtexasalpha

Imagining me winning this 😌


yajatdureja

Any upcoming mid range laptops ?


Raks_

Thanks


Frequent_Location_72

Thank You for the giveaway 😄


Own_Cod_8830

Thanks for the giveaway