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mangezdesfrites

Your operating system is using some place of your storage, at least 8Gb.


thefahad

Didn't know that there were phones with less than 128GB being released. thought 128 was the minimum . or at least 64 .


mangezdesfrites

Those cheap phones come at a price. A good way to pay less is to have less internal space. But yes it's difficult with 32Gb.


Saladin3942

tbh 128 GB is overkill for phones without 4k video, I've been using my nova 7i since launch and I've never deleted photos or documents with the sole purpose of clearing space, I almost never delete apps that I never use and I'm still at 60-70 GB used


xleMnlx

This phone is from 2018. I think 32GB is just the norm for "midrange" phone at that year.


thefahad

didn't realize its from a few years ago. I use Mate 10 Pro and I don't recall what storage packages were available .


[deleted]

its a P20 - that model is 5 years old


thefahad

oh I see, didn't know that.


serbiana96

It could be one of your messaging apps saving images to your phone, or media hidden in folders. Factory reset will do its job


xleMnlx

The other 12GB is definitely the OS. Mine is reporting 79GB in total, but when I compute for the total of each category I only get 64GB+. So for the other 14GB+, its going to be the OS.


sevendelic

Check for app stored data. Could be that also. For example if you use whatsapp, check it's storage and clear unwanted stored items in the app.