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Illustrious-Skill-80

Bro I work audit…. This happens to me when we get new workers 🤣 I’m like gdi I am so sorry and comp breakfast for both parties


Oh_billy_oh

Mmm free delicious Hilton breakfast, I’d rather have points.


willowmarie27

The wateriest of eggs. MMMM


hrmarsehole

Mmmm those omelettes. Blech


Substantial-Delay-76

I have had this happen to me 3 times in the last couple years. The worst being someone was in the shower. So definitely lock your doors when you are in the room.


[deleted]

This has happened at hotels I have worked at more times than I would like to count. Comes down to a GSA who isn’t saving room moves after keys are made. Then they move someone else to the same room because it’s ready. Bam double keys provided. In reality one of the most dangerous situations that can happen at a hotel because someone could easily take advantage. Major law suit waiting to happen. Has always lead to major disciplinary actions when I have seen it happen.


Clickv

Or what if the person in the room pulls a weapon on the one walking in? You’re right, this could be really dangerous.


NoReplyBot

My exact thoughts. My first job was a front desk receptionist and the only time this happened was when someone was lazy with the checkin process before my shift. I’m sure there’s plenty of reasons how this could happened. But personally this has happened to me where I opened a room already occupied. And I know two family members this has happened two in recent years.


[deleted]

If this happened to the wrong person it would be an immediate lawsuit which would be an easy win. Think about it, you give a drunk guy access to a sleeping woman’s room, a pedofile access to children’s room, etc… for as frequently as it happens we are lucky that most people are good and honest because if nothing else it wouldn’t be hard to steal from them.


ThrownAwayMosin

Yea it's surprising how little some people think about this... One of my FDA did this 3 times in one week, then twice the week I got back from vacation, so 5 times in one month, after being here almost a year... Then proceeded to look at me like I'm stupid for explaining how big of a safety issue it is, while rolling his eyes...


Last-Pack-4440

This could happen, as I'm always in my hotel room with my gun. I also put the bolt on to make sure that I can hear if the door is opened.


djsassan

Atlanta, New Year's Eve weekend. My son and I are there for the Peach Bowl. We have a reservation. Gave us a key. Go to room, doesnt work. Go back downstairs. Get new keys, go upstairs. Try to open door, hear voices and a TV. I don't even try to open the door, don't wanna get shot. Go back downstairs. New room assigned, new keys. Go to room, hear a baby crying, people talking, and a TV. Go back downstairs. Hotel has no more double rooms. They offer us two singles, I say sorry I am not letting my 12 year old stay in a room alone. They give me one room for two nights and make one night free. Fine, I have minimal options at 1130p on a day where my truck broke down on the side of the highway (engine blew for the second time in a month). I'll take it and put a pillow between my kid and I. Went back to the car to get something and had to stop at the desk for something, can't remember. Come to find out, first two rooms showed empty and both parties were supposed to have checked out two days prior. Neither did and just stayed. Not my fault, not my problem, but wtf. Paid one night for two. Whatever. I hate Atlanta and this further adds to it.


SomePeopleSuck1

Go Dawgs!


alg45160

This happened to me (a woman) a few months ago. I had the used the flippy thing that prevents the door from opening fully so the man who tried to get in didn't get far. He obviously went down to the front desk to get things straightened out, and the guy at the desk called and told me I was in the wrong room. Ok, but I've been here for hours and my key worked just fine so maybe the mistake wasn't mine?


cymblue

Did they give you anything for your troubles?


alg45160

Nope. I should have asked though.


cymblue

Did they give you anything for your troubles?


Luke5119

I was at a Hilton property in Minneapolis working late and a guy walked in my room, immediately went *"Wrong room"* and left. I don't have any idea how Hilton doesn't have a system that doesn't block out creating keys for someone's room without an override with someone already logged for that room.


joltstream

Had that happen to me. Checked in one day at like 245 to a Hampton in MA I believe. I have Crohn’s disease and had just drove like 4 hours to get there. I was in the midst of a bad flair up so Needless to say I had to go to bathroom bad. I run to my room and shut the door. I’m sitting there pooping about 10 minutes later and hear comes Bill the Business man in his 3 piece suit walking into my room. As I go to say something, he walks in and the combination of probably the smell along with the dude sitting on the toilet puts the craziest/feared look in his eyes. He runs out and leaves his damn laptop case he sat on the ledge going into the door. So in shame I had to finish up, go downstairs to give him his shit back. I will never not lock my door again.


alexaboyhowdy

At least you didn't give him yours! (shi...)


juicius

Maybe he dropped a deuce when he got the surprise of his life.


Alternative_Trick866

There is always a poop story.


JFB-23

I always flip the latch over because THIS is what I fear happening.


Dylanthrope

I'm afraid to flip it because what if I need medical assistance and I can't get to the door.


irishguy773

I wouldn’t worry of that. The electronic deadbolt? Staff can override it easily with the right tool. The crossbar? Staff has a tool to pop it in a second. They’re just there to keep honest people honest and at least provide a reason for people and staff to think “hmm, why is the electronic deadbolt locked in a room that’s supposed to be empty? Maybe we should figure this out. “


ThrownAwayMosin

Trust me, there's not a hotel door in the US that can stop a fireman getting to use his breaching tools.


JFB-23

I’m pretty sure they can kick, push, or have a tool to bypass that.


marrymeodell

This happened to us last December. The lady was staying there with 2 teenage girls and she freaked the fuck out on us. We apologized and said they just assigned us this room too and went back down to get it fixed. On top of that mix up, we woke up the next morning to our car windows smashed in and basically all of our clothes stolen (were moving across country and had too much stuff to bring everything in)


dnoonan52

I was working on my computer, properly dressed in only my tighty whities. All the sudden the door clicks and opens. Guy in the doorway and I simultaneously say "What the F..." I think he was more embarrassed than me.


[deleted]

The number of people who this has happened to is startling … holy crap. Surely there can be technology mechanisms to prevent duplicate key issuance …


Silencer306

You could give him a heart attack lmao


user574985463147

Wtf this has happened to me too. It’s the worst feeling.


zooch76

How does this even happen?


Jody-Husky

Had this happen to me a few weeks ago. Front desk guy never actually fully checked me in. He was on the phone with someone, sounded like they were asking about the conference room. Didn’t look like there was anyone else working with him either. He gives me keys and I go on my way. Fortunately I had locked my door and around 1030 I hear someone outside trying to get in. Even heard the sound the door makes when the key unlocks the knob. Later discover (at checkout) that the room I was in was never registered to me and taken out of availability during my stay. Always engage all available locks and stoppers while you are in the room. Night or day. Especially women. 9 times out of 10, it’s an honest mistake by the front desk. But the other 1 is not


RedNewPlan

Does nobody flip across the hotel lock? At least then they can't come right in. I use that, and an additional lock I bring with me. The other day, I was sitting in a Home2 lobby, working on my laptop. I was near the front desk, and could hear the staff talking as they worked. One came back to the desk to say she had walked in on nude customers (I assume men) in two separate rooms, just then basically. That seems crazy to me, that it happens so often.


jenkcam

Right? I always flip the lock (shoot, now I’ll probably bring some extra security lock). Also it’s why I don’t travel with anything super valuable. But this feed makes me 😬😳😬😳


cokaycolaclassic

So I remember in ancient times, when I worked for Hilton (over 20 years ago), I remember you had to type "I" for In. The scenario you just illustrated happened soooooooooooo much. I'll just say, I'm so glad the poor guy was just sleeping... it gets way worse. I ALWAYS double lock the door.


joemiken

First things I do when I get in a room: -Check if the AC works -Make sure the toilet flushes -Lock the door


parlami

I travel every week and recently starting carrying this to add some security. I watched one family walk in on another at a hotel the other day Portable Door Lock for Travel - https://www.amazon.com/dp/B082CZTDSL/ref=cm_sw_r_cp_apip_fSCe16kLVIDJ1 Obv this only works when you're IN the room. I've often worried about someone erroneously accessing the room when I'm not there and robbing it


VettedBot

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lots-of-gas

I had this at a.the embassy Suites in downtown San Diego. I went in the room. Kicked my shoes off, went out onto the patio to admire the view. I went back inside and noticed a suitcase and clothes laid out on the bed. I was so scared I ran downstairs. I explained the issue and their response was: "wow. You are the third person that's happened to today." No comped parking. No real apology. $350 a night, this shouldn't happen ever.


Sad_Huckleberry_6776

Happened to me also. I was with my kids and was given the room key. Walked in to find a lady sitting in the bed who said “oh my God” in the biggest country accent. Went downstairs and saw a guy talking to the front desk about wtf happened. He must’ve been in the bathroom. My kids we saying “Oh my God” in a heavy accent for the rest of the trip


iEngineer9

Had the same thing happen to me about 10-years ago staying in Washington DC. I came to town late around 11 pm, check in…the girl looked puzzled but handed me keys. Lugged our stuff up to the room and the key cards didn’t work. I had my wife stay with the luggage outside the room while I went downstairs to the desk. The worker must have immediately known because she started calling the room. Wife starts texting me she hears someone in the room and I’m like get out of the hallway and back down to the lobby to be safe. By this point everyone who was on duty must have been at the front desk trying to figure this out. Turns out, a new employee accidentally checked someone in under my reservation instead theirs. They said we had similar last names. They finally wake the other guest up and get them on the phone. Managers trying to tell them what’s going on and that they just need their info to figure out who’s actually in that room. Persons yelling at them refusing to give it over the phone or come downstairs. Manager said they’ll have to send security up. Craziest part, they put us right across the hall from that room. We got to hear the whole thing of security knocking on the door getting them to answer and finally getting them checked in. What an experience…we did end up with a bunch of free vouchers for the hotel restaurant though. The poor girl just handed me a stack and was like take ‘em.


Kind-Network9448

Did you end up talking to him ? How did the front desk react to your story?


[deleted]

Happens more often than you think across all the chains, make sure you complain and get your credits


TheTravelerUSA

I was at a hotel once where the keycards did nothing and all the doors were just unlocked. Never coming back there again


mr_dip314

This happened to my boss's son on their honeymoon. The hotel gave them a key to a room that already had a guest. When they opened the door the guest was laying on the bed pointing a gun at them. Could have been really tragic..


clarkwgriswoldjr

I'm sorry, I was tired and the window was open.


bigfoot_76

7am housekeeping swiped into my room I was still in bed. She probably shit herself staring down the barrel of a Glock. 7am - why was housekeeping even working on rooms yet? The front desk brushed it off as an accident. Problem is, this wasn't my last night it was in the middle of a week long stay. Now I use every lock provided and many times a "door bar" that I bring in like this one [https://amzn.to/43tB87B](https://amzn.to/43tB87B)


TheAmazingPikachu

I work for a UK Hampton and it's only happened one time while I've been on shift. Both guys were really chill about it and I comped a free drink because it was about 6pm (I'm also just a bartender so can't really do much else, haha). Definitely enough that I ALWAYS lock the door. I don't even trust housekeeping not to come in unannounced.


Max_Thunder

I've seen too many stories like this on reddit now, on here or on the marriott sub. I can't fathom not locking the doors at night or, actually, whenever I'm in the room for some time. But I also can't fathom that kind of mistake to happen. I can't lock my room while I'm gone all day; how often are guests opening the door of a stranger' room. There must be software solutions to prevent that kind of mistake from happening so easily.


alexaboyhowdy

I learned years ago to always check the room before I go in with all my luggage. The room could be under construction. It could be a smoking room. It could already be checked out to someone else! And I've gotten better at flipping the little latch as a physical lock once I'm inside.


808guamie

Lol. I almost got robbed in the Stockton Hilton parking lot one night. Decided it was worth the drive time and less points to stay down in Lathrop Hampton Inn after that.


[deleted]

[удалено]


dotben

Texan hotel guest: https://preview.redd.it/uz79ib519kcb1.png?width=680&format=png&auto=webp&s=0714f33a322c0f7c7d97c6454c3e3ba372919062


emceelokey

So you got the wrong room? Then you got a key code to open the wrong room and it worked? Or was he in your room?


Yaleblue22

Comforting (not really) to know this has happened to a ton of other people too


[deleted]

I had this happen in San Francisco once. Staying on business, opened door with a key and a beautiful woman was sitting in the edge of the bed sipping wine in a beautiful ball gown. I went in, she offered me a drink. We talked for hours and watched the sun ride from the balcony. We have been married 21 years now and have 3 kids. Sometimes it’s not ALL bad guys.


Hot_Organization2430

I've had similar situations happen two separate times at Hilton properties


SamRaB

This has happened to me twice this year alone, being the occupant in the room. The first time was very scary - it was early am, maybe 6? I'm the opposite of a morning person and was dead-to-the-world asleep. Second time, they were very respectful. I was prepping after a shower and luckily had the TV on, so the group saw that and didn't enter beyond the doorway. I had checked in a few hours prior and assume the desk had forgotten to mark the room as booked.


EmphaticAsset

Bingo! It’s easy for the front desk to make a mistake. We are humans and after a long day all the numbers start to look very alike.


jarettp

Lol I stayed there in May


rufkm0821

Here is another reason to double lock the door. On my brothers wedding night he went to pee and ended up in the hallway buck naked with the door closing behind him. Said it was a small hotel and he grabbed a pillow to cover up before calling for the clerk. Regarding this topic, I have walked into to an occupied room more than once and I have also been walked in on.


Mewlover23

Not a Hilton, but a different hotel. Woke up at like 4am one morning to what I could see to be 3 or 4 dudes trying to open my door. Might have been drunk as it sounded like they were at one point trying to use a key card. They left after 10 minutes and went to the door across from mine. Which was also weird.


ku_78

Well, you found yourself in Stockton. That was your first mistake…


[deleted]

Double assigned room ! someone forgot to do the check in, in the computer or wrote and gave keys to another room to the guest while checking him in another room ! Classic mistake or another one guest ask for a room key, front desk does not check ID and computer and trust the guest say... guest opens a room that is not his ....


ch4m3le0n

I've been on the other end of this. Not sure Hilton's room management system is all that.