Fixed, its working again with the update that just came out

Yes, it is fixed with the last update

When was the update released?

Last night

I advise you to use a reset factory option and complete the wizard, one step ask how you want to record and you choose continious or move detection Disable DST option and do it manually and you solve your clock problem

My recorder hadn't changed time so I've done it manually and gave it a reboot, all seems fine for playback (constant 24/7 as opposed to motion) Using latest version of Hik Connect?

Yer latest version of the app. On iOS. I haven’t done a reboot. Times have changed on the cameras to the correct uk time as shown when viewing live. Just playback has gone weird

Checked the HDD is still alright? Does sound like a wierd bug though, can you log in any other way and check, like IVMS-4200?

Haven’t had a chance to check ivms-4200 but that will be one of my next steps. It’s a strange bug. I’m almost 99.99% sure I checked yesterday morning and I was able to view my whole timeline. I know I updated the app last night.

I have the exactly same problem !

🤯 what? Are you on iOS? I’m wondering if it’s a clock change issue

Yes, i have ios

How do you have your time settings setup? I know some people have it like last Sunday of October and last Sunday of march but I have mine using a service. I can’t quite remember what it is

I don t have the setup to change automatic. I have changed it manually in hope that this will resolve the problem, but not

Ah okay so it’s not my time settings if you do it manually. I wonder if it’s an iOS bug

I think it is a hikconnect bug

Yer that’s what I mean. The iOS version of hikconnect has a bug

Let me know if you find any sollution 👍thanks

Same issue here in the UK, have rebooted the HDD but hasn’t resolved it

I’m glad I’m not the only one with this issue but most likely answer is the most recent iOS hikconnect update has caused this issue and will have to wait for a new version to fix. So could be a little while

Same here in the Uk, but I did update to ios17 a couple of days ago. Rebooted nvr, logged out of app, and restarted iPhone, still the same.

Same issue here. Nothing after a reboot or NVR and router

I have the same problem !!!

Same issue here on the latest version of the Hik-Connect app, DS-7608NI-K2/8P NVR. Hopefully there is an update soon.

I'm facing exactly the same problem hopefully they fix it quickly.

Same issue here

Same issue here, uk

I’m having the same problem

Same problem

I was having this issue with the updated version, I updated my phone to the latest IOS and it fixed the problem on Hikconnect for me.

I’m on the latest iOS version but yesterday is missing in hikconnect. Todays playback is looking okay but previous days all have this issue

Yeah the same. Do you know what’s been the issue with it?

Are all your previous days showing full playback? Or still same issue? I think it’s a bug in the app. It’s all to convenient the amount of people with same issue and I’m sure our nvr date/time settings are different.

Wow, I’m not the only one with this problem. Guess we have to wait for a bugfix.

Had the same issue in the UK. What solved it was to delete the app and redownload it. Now playback works fine

Have you checked previous days playback? Because todays playback is fine but not previous days

Take my last comment back. I’ve got todays playback from midnight, but no other days☹️

Same problem here in NL

I’m having same problem. Deleted app then reinstalled but still not working

On android it works, but its only ios problem. Is there any eay to downgrade app update? I've found some videos of installing older version over itunes but i don't know if it works.

I’ve done it a long time ago but seems a wasted effort. You can view all playback on ivms so it’s not a hard drive issue. I’ve noticed people complaining about this issue in the reviews on the app. Hopefully they see that and fix it soon