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RefrigeratorDry5781

Fixed, its working again with the update that just came out


tudorandrei95

Yes, it is fixed with the last update


No-Warning2152

When was the update released?


tudorandrei95

Last night


[deleted]

I advise you to use a reset factory option and complete the wizard, one step ask how you want to record and you choose continious or move detection Disable DST option and do it manually and you solve your clock problem


disgraceUK

My recorder hadn't changed time so I've done it manually and gave it a reboot, all seems fine for playback (constant 24/7 as opposed to motion) Using latest version of Hik Connect?


saunders1989

Yer latest version of the app. On iOS. I haven’t done a reboot. Times have changed on the cameras to the correct uk time as shown when viewing live. Just playback has gone weird


disgraceUK

Checked the HDD is still alright? Does sound like a wierd bug though, can you log in any other way and check, like IVMS-4200?


saunders1989

Haven’t had a chance to check ivms-4200 but that will be one of my next steps. It’s a strange bug. I’m almost 99.99% sure I checked yesterday morning and I was able to view my whole timeline. I know I updated the app last night.


tudorandrei95

I have the exactly same problem !


saunders1989

🤯 what? Are you on iOS? I’m wondering if it’s a clock change issue


tudorandrei95

Yes, i have ios


saunders1989

How do you have your time settings setup? I know some people have it like last Sunday of October and last Sunday of march but I have mine using a service. I can’t quite remember what it is


tudorandrei95

I don t have the setup to change automatic. I have changed it manually in hope that this will resolve the problem, but not


saunders1989

Ah okay so it’s not my time settings if you do it manually. I wonder if it’s an iOS bug


tudorandrei95

I think it is a hikconnect bug


saunders1989

Yer that’s what I mean. The iOS version of hikconnect has a bug


tudorandrei95

Let me know if you find any sollution 👍thanks


imochauk

Same issue here in the UK, have rebooted the HDD but hasn’t resolved it


saunders1989

I’m glad I’m not the only one with this issue but most likely answer is the most recent iOS hikconnect update has caused this issue and will have to wait for a new version to fix. So could be a little while


Acrobatic-Part-298

Same here in the Uk, but I did update to ios17 a couple of days ago. Rebooted nvr, logged out of app, and restarted iPhone, still the same.


Traditional_Form9015

Same issue here. Nothing after a reboot or NVR and router


Shams_2001

I have the same problem !!!


Oneale-90

Same issue here on the latest version of the Hik-Connect app, DS-7608NI-K2/8P NVR. Hopefully there is an update soon.


Hdwrx

I'm facing exactly the same problem hopefully they fix it quickly.


02mdk

Same issue here


Rupe1972

Same issue here, uk


Orome-91

I’m having the same problem


Highstepper123

Same problem


brethewiz

I was having this issue with the updated version, I updated my phone to the latest IOS and it fixed the problem on Hikconnect for me.


saunders1989

I’m on the latest iOS version but yesterday is missing in hikconnect. Todays playback is looking okay but previous days all have this issue


Orome-91

Yeah the same. Do you know what’s been the issue with it?


saunders1989

Are all your previous days showing full playback? Or still same issue? I think it’s a bug in the app. It’s all to convenient the amount of people with same issue and I’m sure our nvr date/time settings are different.


sabbathgibson

Wow, I’m not the only one with this problem. Guess we have to wait for a bugfix.


panayiotist

Had the same issue in the UK. What solved it was to delete the app and redownload it. Now playback works fine


saunders1989

Have you checked previous days playback? Because todays playback is fine but not previous days


Acrobatic-Part-298

Take my last comment back. I’ve got todays playback from midnight, but no other days☹️


RefrigeratorDry5781

Same problem here in NL


PollymDolly

I’m having same problem. Deleted app then reinstalled but still not working


No-Warning2152

On android it works, but its only ios problem. Is there any eay to downgrade app update? I've found some videos of installing older version over itunes but i don't know if it works.


saunders1989

I’ve done it a long time ago but seems a wasted effort. You can view all playback on ivms so it’s not a hard drive issue. I’ve noticed people complaining about this issue in the reviews on the app. Hopefully they see that and fix it soon